| Actuarial Central | https://thehartford.sharepoint.com/sites/actuarial-central | actuary;asset management;liability management;valuation | actuarial home;actuarial central;actuarial iconnect;actuarial org;actuarial organization;actuary home;actuary iconnect;actuary central;actuary org;actuary organization | iConnect Home | The home site and landing page of the Actuarial Organization. | Actuarial |
| Actuarial: Actuarial Information Services (AIS) | https://thehartford.sharepoint.com/sites/ActuarialInformationServices | actuarial information services;pricing tools;scoring;ratemaking;edo;quick glance;quickglance;actuarial | ais;actuarial information;actuarial IT;actuary it | Roles and resources within Actuarial Information Services (AIS). | Operations;Enterprise Data;Actuarial |
| Actuarial: Actuarial Student Program Handbook | https://thehartford.sharepoint.com/:b:/r/sites/actuarial-central/Shared%20Documents/P+C%20Actuarial%20Student%20Handbook%203-2020.pdf | actuary;preparation;exam;learning;cas;career;development | actuarial handbook;actuary student;actuarial courses | The Hartford Financial Services Group,Inc. offers one of the premier actuarial curriculums in the industry. Our mission is to help actuarial students achieve Fellowship in the Casualty Actuarial Society (CAS),while cultivating their talents and abilities to become future business leaders. | Training;Actuarial |
| Actuarial: DEI Council | https://thehartford.sharepoint.com/:p:/r/sites/Diversity/_layouts/15/Doc.aspx?sourcedoc=%7BF6DAAD83-A7F3-40CB-8A4E-5FF93ECD560D%7D&file=DEI_Council_Members%20(Actuarial).pptx&action=edit&mobileredirect=true | dei;diversity;engagement;erg;leadership;behaviors;actuarial;career | actuarial dei;actuarial diversity;actuarial erg;erg actuarial;ergs actuarial;actuarial ergs | Demonstrate organizational and leadership accountability for DE&I efforts through specific goals and consistent approaches. | Actuarial;Communities;Corporate |
| Actuarial: Insights Library | https://thehartford.sharepoint.com/sites/actuarial-central/SitePages/Insights-Monthly-Library.aspx | changes;announcements | actuarial news;actuarial updates;actuary news;actuary updates | We are proud to introduce ACTUARIAL INSIGHTS,a publication dedicated to sharing important department announcements,celebrating success stories,spotlighting employees and giving the community a voice. | Marketing and Communications;Actuarial |
| Actuarial: Learning | https://thehartford.sharepoint.com/sites/actuarial-central/SitePages/Actuarial-Learning.aspx | wc;loss ratio;mixed effects;roe;trending losses;chain ladder;videos;e2e;altp;actech;accident | actuary training;actuarial learning;actuarial training;actuary learning | Actuarial Learning Programs,Materials,Courses and Learning Paths | Actuarial;Training |
| Actuarial: Meet the Actuarial Leadership Team | https://thehartford.sharepoint.com/sites/actuarial-central/SitePages/Our-Leadership.aspx | mlc;small commercial;ais;p&c | rick burt;actuarial leadership;actuarial leaders | Reporting structure,leader credentials,roles,and responsibilities of Actuarial Organization. | Actuarial;Leaders |
| Actuarial: Product Life Cycle | https://thehartford.sharepoint.com/sites/actuarial-central/SitePages/Product-Lifecycle.aspx | rate plan;performance analysis;loss trend;loss ratio;rate indications;product;forecast;continuous;severity;differentials | actuarial products;actuarial lifecycle;actuarial overview;actuarial guidance;actuarial info;actuarial resources | The Product Life Cycle is an important concept in Actuarial. | Reference;Actuarial |
| American Property Casualty Insurance Association (External) | https://www.apci.org/ | p&c;trade;association;industry;insurance;insurer;regulatory;lobbying | apcia;p&c trade;p&c association | The American Property Casualty Insurance Association (APCIA) is the primary national trade association for home,auto,and business insurers. | Third Party |
| Best Underwriting Guide (External) | https://www3.ambest.com/buglcm/reportsearch.aspx | loss control;resources;market;ratings;research;3rd party;3pd;industry | loss control reports;underwriting reports;underwriting guide | Best’s Underwriting & Loss Control Resources provides all of the information you need to accurately assess risk or underwrite profitability. Our extensive Best’s Underwriting Reports and Loss Control Reports online databases include nearly 600 commercial and industrial classifications. | MLC;Underwriting;Third Party;Reference |
| Bests Review (External) | https://www.ambest.com/review/default.aspx | trade;insurance;documentation;ratings;regulatory;insurer;country;market;research;p&c | bests;am best;company ratings;corporate credit rating;company credit rating | Founded in 1899,AM Best is the world’s first credit rating agency. It all began with the founder working out of a one-room office in New York City and grew to become what is now the largest credit rating agency in the world specializing in the insurance industry. | Third Party;Reference |
| Claims Central | https://thehartford.sharepoint.com/sites/claims-central | claims;portal;landing page;central | claims iconnect;claims home;claims central;claim iconnect;claim home;claim central;claims org;claims organization;claim org;claim organization;claim landing;claims landing;claims & ops;claims & operations;claims and ops;claims and operations | iConnect Home | Claims’ mission is to restore lives for our customers and drive profitable growth for the company. We achieve this through execution excellence,unparalleled customer experience and our exceptional people. | Claims |
| Claims: Ability Reimagined | https://thehartford.sharepoint.com/SitePages/Claim-Process-Innovation.aspx | claims handling;icd;avatar;automated decisions;innovative;irecover;claimant behavior | ability reimagined | Learn how our innovative Ability Reimagined program is helping us stay competitive and industry-leading. | Claims;Marketing and Communications |
| Claims: Ability Reimagined Workers Comp (Restricted Access) | https://thehartford.sharepoint.com/sites/abilityworkcomp | wc;strategy;clinician;rtw | ability comp;abilityworkcomp;ability workcomp;ability work comp;ability workers comp | Strategy and Optimization Team | Operations;Restricted Access;Claims |
| Claims: Appeals (Restricted Access) | https://thehartford.sharepoint.com/sites/Appeals | claims;staff;legal | claim appeals;appealing a claim;claims appeals;appeal a claim | Appeals references. | Claims;Restricted Access |
| Claims: Auto and Property | https://thehartford.sharepoint.com/sites/claims-auto-prop | catastrophe;claim;claims & ops;resolution;damages estimatation;large loss;marine;livestock;property;major case;commercial lines;personal lines | auto and property;auto & property | Our team helps restore lives of our personal and commercial lines customers affected by Auto and Property claims. | Claims;Reference |
| Claims: Auto KMT | https://thehartford.sharepoint.com/sites/KMTAuto | customer service;ops;state maps;procedures;personal lines;auto | kmtauto;kmt auto | This KMT provides standard work for employees of Commercial and Personal Auto Claims. | Claims |
| Claims: Auto KMT | Auto State Content | https://thehartford.sharepoint.com/sites/KMTAuto/SitePages/AutoStateContent.aspx | Compliance Audit;Correspondence;Coverage;Injury;Liability;Service Vehicles;Total Loss;UMPD | auto kmt | Compliance items contain an asterisk (*) after the name. Compliance Audit contains high-risk items to address on every claim to avoid fines. | Claims;Reference |
| Claims: Auto KMT ABI Commercial | https://thehartford.sharepoint.com/sites/KMTAuto/SitePages/Processes0ABICommercial.aspx | claims;ops;process;customer service | abi commercial;auto abi | Procedures,state maps,and reference documentation for ABI Commercial. | Claims;Reference |
| Claims: Auto KMT and ABI Personal | https://thehartford.sharepoint.com/sites/KMTAuto/SitePages/Processes0ABIPersonal.aspx | kmt;process;reference;personal lines;auto | abi personal;kmt abi | Procedures,state maps,ABI/PDO templates,and documentation tools for ABI Personal. | Claims;Reference |
| Claims: Auto KMT and Archived Auto State Content | https://thehartford.sharepoint.com/sites/KMTAuto/SitePages/ArchivedAutoStateContent.aspx | archive;search;reference;auto;ops;claims | auto state;auto archive | Searchable documentation,procedures,state maps,and templates for KMT Auto. | Claims;Reference |
| Claims: Auto KMT and Auto Search Results | https://thehartford.sharepoint.com/sites/KMTAuto/SitePages/SearchResultsAuto.aspx | procedures;archive;documentation;search;reference | auto search;search kmt | Search on auto procedures,standards & guides,links & tools,and state content. | Claims;Reference |
| Claims: Auto KMT and PDO Personal | https://thehartford.sharepoint.com/sites/KMTAuto/SitePages/Processes0PDOPersonal.aspx | kmt;process;reference;pdo | pdo personal;pdo auto | Procedures,state maps,ABI/PDO templates,and documentation tools for PDO Personal. | Claims;Reference |
| Claims: Career Catalog | https://thehartford.sharepoint.com/sites/CareerCatalog | claims;operations;partners;employment;career;development;skills;search;reference;find a job | career catalog;claims jobs | Here is your one-stop shop for career progression resources. | HR;Claims |
| Claims: Career Catalog | Claims | https://thehartford.sharepoint.com/sites/CareerCatalog/SitePages/Landing-Page-Claims.aspx | claims;career;development;performance;retention;recruitment | career catalog claims;claims career | Landing page for Claims Career Catalog resources. | HR;Claims |
| Claims: CAT Portal | https://thehartford.sharepoint.com/sites/CAT/Pages/CATHome_DesignReference.aspx | perils;cat number;mrt;mobile response;catastrophe claims;pcs bulletin;cat event;cat reporting;erm pif;catastrophe | cat portal;catastrophe claims | Resource page for Catastrophe Claims Operations. | Enterprise Data;Reference;Claims |
| Claims: CCC Workforce Management (Restricted Access) | https://thehartford.sharepoint.com/sites/cccwfm | ccc;workforce management;call center;ops;claim | cccwfm;ccc wfm | CCCWFM. | Restricted Access;Claims |
| Claims: CCPS Guides | http://claimprod/library/N2_Lib_CCPS_Guides.asp | claims;intranet;legacy;documentation;reference | ccps transaction;ccps codes;ccps guide | CCPS transaction codes and coding guides. | Reference;Claims |
| Claims: CCT KMT | Auto Personal | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/AddressCov_NCAP.aspx | cct kmt;address coverage;auto personal;dual;service iv;repairable;total loss;close call;gather loss;search policy;pay lapse;caller type;scripting | address coverage;auto script;auto cct | Scripting procedures for the Customer Contact Auto Personal Team. | Claims;Reference |
| Claims: CCT KMT | CRSP Repair Source Script | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/Script_RepairSource.aspx | crsp;repair source;script;repair;source script;cct kmt;cct kmt | crsp repair;repair source;source script | CRSP caller questions script and light touch reviewer process. | Claims;Reference |
| Claims: CCT KMT | Maxum Process | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/MaxumProcess.aspx | new claim;existing;loss run | maxum | Customer Contact Team KMT for addressing Maxum Claim entries. | Reference;Claims |
| Claims: CCT KMT | Search | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/SearchResultsAll.aspx | search results;claims search;cct search;cct kmt | kmt cct search;cct kmt search | KMT Search for the Customer Contact Team archive and organized by call type. | Claims;Reference |
| Claims: CDO Reporting (Restricted Access) | https://thehartford.sharepoint.com/sites/CDO_Reporting | tableau;cdo;data;enterprise | cdo reporting | CDO Reporting. | Enterprise Data;Restricted Access;Claims |
| Claims: Centralized Operations Community Job Aids | https://thehartford.sharepoint.com/sites/CommunityOPS/SitePages/Job Aids.aspx | job aid;centralized;knowledge;learning;regions;process;matrix;acronyms | claims job aids;claims job aides;centralized operations job aids;centralized operations job aides;claims faqs;claim faqs;claims faq;claim faq | Job Aids for Centralized Operations based on regional centers. | Operations;Claims;Reference |
| Claims: Claims & Operations | Career Corner | https://thehartford.sharepoint.com/sites/claims-and-operations-central/SitePages/resources-career-corner.aspx | career corner;recruitment;openings;performance;ops | claims & operations career | Here is your one-stop shop for career progression resources. Here’s how you can use this site to your advantage. | Claims;Operations |
| Claims: Claims & Operations Central | https://thehartford.sharepoint.com/sites/claims-and-operations-central | home;enterprise;claim;operations;central;portal;landing | claim & operations central;claim & ops central;claims and operations central;claims & ops central;claim and ops central;claim & operations home;claim & ops home;claims and operations home;claims & ops home;claim and ops home;claim & operations iconnect;claim & ops iconnect;claims and operations iconnect;claims & ops iconnect;claim and ops iconnect;claims & ops org;claims & ops organization;claims and operations org;claims and operations organization | iConnect Home | The home site and landing page for The Claims and Operations Organization. | Claims |
| Claims: Claims & Ops Comprehensive Wellness Center | https://thehartford.sharepoint.com/sites/claims-and-operations-central/SitePages/claims-&-ops-comprehensive-wellness-center.aspx | eap;webinar;erg;dei;mental health;wellness;cafewell;breathing;nami;emotional health | wellness claims;claims wellness;comprehensive wellness | A reference guide to health and well-being resources. | Claims;Reference |
| Claims: Claims and Operations Critical Skills for the Future | https://thehartford.sharepoint.com/sites/claims-and-operations-central/Shared%20Documents/Resources/Claims%20and%20Ops%20Critical%20Skills%20for%20the%20Future.pdf | adaptability;continuous improvement;problem-solving;customer;data analysis;decision;relationship | claim skills;claim career;claims and career;claims skills | Table of defining skills for critical path Claims and Operations success. | Claims;Training |
| Claims: Claims Central | http://claimscentral/ | sales kit;escalation;relationship management | claimscentral | Claims Sales & Service collaborates with internal and external partners to attract and retain profitable business. | Enterprise Data;Operations;Claims |
| Claims: Claims Data Office | Business Intelligence Center | https://thehartford.sharepoint.com/sites/ClaimBIC/SitePages/Bic.aspx | claims data;risk management;car;ltd;faqs;cdo;data office;hartleave;pfl;std;report list;reporting | business intelligence center;bic intake;bic faqs | The Claims Data Office stages and supports the business reporting resources of the Claims organization. | Reference;Enterprise Data;Claims |
| Claims: Claims Fundamentals | https://thehartford.sharepoint.com/sites/ClmFundamentals | knowledge;process;liability;property;wc;workers comp;customer;cco;cro;cct;cl&t;siu;claims | claim fundamentals;claims fundamentals;claims reference;claims information;claims guidance;claims overview;claims info;fundamentals | This site will provide you current information about the Hartford’s claim process,tools,claim partners and value proposition in one central location. Use the menu above to learn about auto,liability,property and workers compensation claim processes and their supporting claim partners. | Training;Claims;Reference |
| Claims: Claims Fundamentals | Auto Claim Process | https://thehartford.sharepoint.com/sites/ClmFundamentals/SitePages/Auto.aspx | claim fundamentals;claims fundamentals;claims reference;claims information;claims guidance;claims overview;claims info;auto repair;claim centers;1st party;3rd party;underinsured;rollover;uninsured;auto kmt;vehicle;hail;vandalism;collision;auto damage;ada;auto managed;amc;centralized auto;ccs | auto process;auto claims;auto claim;claim auto;claims auto | The claim cycle involves reporting of the event,policy coverage review,claim investigation,damage assessment and finally resolution. | Claims;Operations;Reference |
| Claims: Claims Fundamentals | Enterprise Claims Operating System (ECOS) | https://thehartford.sharepoint.com/sites/ClmFundamentals/SitePages/ECOS.aspx | investment;usability;workflows;customer;regulatory;claim processes;complexity;platform | ecos info;ecos resources;ecos claim;ecos claims | Enterprise Claims Operating System (ECOS) is Claims’ state of the art front end management system. ECOS has replaced several existing systems. | Claims;Enterprise Data;Reference |
| Claims: Claims Fundamentals | General Liability Claims Process | https://thehartford.sharepoint.com/sites/ClmFundamentals/SitePages/Liability.aspx | claim fundamentals;claims fundamentals;claims reference;claims information;claims guidance;claims overview;claims info;containment;auto liability;complex injury;auto litigation;bodily injury;property damange;ocean marine;slips;food poisoning;product liability;General Liability KMT;complex;ccu;reinsurance | claim gl;gl claim;general liability claims | The claim cycle involves reporting of the event,policy coverage review,claim investigation,damage assessment and finally resolution. | Claims;Operations;Reference |
| Claims: Claims Fundamentals | Property | https://thehartford.sharepoint.com/sites/ClmFundamentals/SitePages/Property.aspx | claim fundamentals;claims fundamentals;claims reference;claims information;claims guidance;claims overview;claims info;claim loss;interruption;computer data;media damage;computer fraud;dishonesty;theft;vandalism;property kmt;cat;latent;major case;fire program | property claims;claim property;claims property;property claim | The claim cycle involves reporting of the event,policy coverage review,claim investigation,damage assessment and finally resolution. | Claims;Operations;Reference |
| Claims: Claims Fundamentals | Workers’ Comp | https://thehartford.sharepoint.com/sites/ClmFundamentals/SitePages/WC.aspx | claim fundamentals;claims fundamentals;claims reference;claims information;claims guidance;claims overview;claims info;claim center;claimplus;policyholder;major case;injury;amputation;medical;indemnity;wc kmt;amc;clinical;litigation | claims wc;wc claims;workers comp claim;claim workers comp | The claim cycle involves reporting of the event,policy coverage review,claim investigation,damage assessment and finally resolution. | Claims;Operations;Reference |
| Claims: Claims Fundamentals |First Notice of Loss (FNOL) | https://thehartford.sharepoint.com/sites/ClmFundamentals/SitePages/FNOL.aspx | auto;comprehensive;collision;deductible;rental car;mitigration;medical billing;damage assessment;servicepro;servicemaster;salvage;subrogration;wc;referral | fnol;first notice | When our customers suffer a loss or claim event,they may report their claim online or start their claim over the phone. The Customer Care Team (CCT) may be their 1st point of contact when calling in. | Claims;Operations;Reference |
| Claims: Claims Intranet | http://claimprod/default.asp | p&c;agents;property & casualty;claim financial;enterprise claims;ecos;functional support;field operations;field ops;caps;inknowvation;ci notes;claims excellence;ccps guides;general letter;idars;timekeeper;ciweb;ci web;ofac;fc&s | claims intranet | Claims Intranet index. | Reference;Claims |
| Claims: Claims Lists (Restricted Access) | https://thehartford.sharepoint.com/sites/Lists | claims lists | claims vault | List Vault. | Claims |
| Claims: Claims Lists | GB State Content Map | https://thehartford.sharepoint.com/sites/Lists/Pages/StateContentMapGB_fpop.aspx | state;map;content;location;countrywide | gb state map;gb content map | GB State Content Map. | Claims |
| Claims: Claims Lists | Property State Content Map | https://thehartford.sharepoint.com/sites/Lists/Pages/StateContentMapProp_fpop.aspx | countrywide;content;map | state content map | Property State Content Map. | Claims |
| Claims: Claims Lists | WC State Content Map | https://thehartford.sharepoint.com/sites/Lists/Pages/StateContentMapWC_fpop.aspx | state;location;content;countrywide | wc state content map | Workers Compensation State Content Map. | Claims |
| Claims: Claims Lists and Disability Claim Offices for GB | https://thehartford.sharepoint.com/sites/Lists/Pages/OfficeDisabilityGB_fpop.aspx | disability;claims;group benefits;contact;thaa;lms;dcs | disability gb;disability for gb;disability claim | Disability Claim Offices for Group Benefits. | Claims;Reference |
| Claims: Claims Pages (External) | https://www.claimspages.com/ | insurance;industry;research;claims;wc;statistics;press;media | claims pages;claim pages | Claims Pages is the largest reference source for insurance claims adjusters on the web. Find everything from industry news and upcoming events to job openings and important documents,tools,videos,and industry events. | Third Party;Reference;Claims |
| Claims: Claims Sales and Service Management Team | http://claimprod/virtual/CSFS/CSC/resources/ClaimsSalesServiceTeam.pdf | contact;profile;people;ops;p&c;account;agency | claims sales and service;claims sales & service;account and agency;account & agency | Contact details for Claims Sales and Service Management team. | Claims;Leaders;Reference |
| Claims: Claims Training | https://thehartford.sharepoint.com/sites/ClaimsTraining | learning;job aids;group benefits claims;captivate;group benefits training;department;courses;curriculum | claims training;claims learning | Repository of EPI Job Aids,GB Claims presenter files,and Captivate files. | Training;Reference;Claims |
| Claims: CLIB | Coverage Library | http://clib.thehartford.com/clib/search.do?app=cbgn&op=clear | coverage library;repo;repository search;reference;claim | clib;cbgnet | Repository search for the CLIB Coverage Library. | Enterprise Data;Reference;Claims |
| Claims: Communications | https://thehartford.sharepoint.com/sites/claims-and-operations-central/SitePages/communications.aspx | support;blogs;dei | claims communications;operations faqs;ops faqs;ops faq | Claims and Operations Communications Site. Get help with presentations,emails,letters,and more. | Claims;Reference |
| Claims: Compliance | http://claimprod/Communities/FS/Compliance/default.asp | compliance;regulatory compliance;claim;intranet | fs compliance | This Compliance Website has been established as an informational resource to assist Claims employees in their regulatory compliance functions. | Enterprise Data;Ethics and Compliance;Claims |
| Claims: CRO KMT | Central Recovery Operations | https://thehartford.sharepoint.com/sites/KMTCRO | kmt;claim;knowledge;process;amc;nsc;property;handler;salvage;bond;litigation;subrogation;auto litigation;auto level;property bond;dishonesty;salvage;nsc;amc;arbitration | kmt cro;cro kmt;kmtcro;central recovery | This KMT provides standard work for employees of Central Recovery Operations. | Reference;Claims |
| Claims: CRSP Database | https://thehartford.sharepoint.com/sites/CRSP | claims;ada;management;database;search;claims handling | crsp;handling | Welcome to the CRSP Database! | Claims;Reference |
| Claims: Curriculum | https://thehartford.sharepoint.com/sites/ClaimCurriculum | claims;learning;documentation;knowledge;reference | claims curriculum;curriculum claims | Documentation for Claims training and courseware. | Training;Claims |
| Claims: Direction is Clear for ComPAS | https://thehartford.sharepoint.com/sites/iconnect/WorkTools/Organization/Commercial/SitePages/Direction-is-Clear-for-ComPAS.aspx | guidewire;policycenter;policy;center;compass | compas | Learn more about the milestone Commercial Markets reached in an effort to replace our aging policy administration system. | Enterprise Data;Third Party;Claims |
| Claims: DNA | https://thehartford.sharepoint.com/sites/DNA/Pages/DNAHome.aspx | skils;growth;career;erg;performance | claims dna | DNA promotes employees’ professional growth and development. The program was created to help build capabilities that are broadly applicable (Foundational) and to each line of business / skill-based function (Functional). This investment in our people strengthens and enhances our brand. | Communities;Claims |
| Claims: ECOS Maintenance (Restricted Access) | https://thehartford.sharepoint.com/sites/CLAIMS ECOS_SP | maintenance;production;system;repository;data;customer;operations | ecos maintenance | ECOS Maintenance and Production Support. | Claims;Restricted Access;Enterprise Data |
| Claims: ECOS Support | https://thehartford.sharepoint.com/sites/Systems | it support;helpdesk;triage;claims | ecos support;ecos help | Information and procedures for using the Enterprise Claims Operating System (ECOS) application. | Claims;Enterprise Data;Tech Support |
| Claims: EDM Manager Portal (Restricted Access) | http://claimbpm.thehartford.com/prweb/login/ | portal;repository;search;reference;edm | edm portal;edm manager;claims edm | Claims EDM Application login. | Reference;Restricted Access;Claims |
| Claims: Enabling Solutions | https://thehartford.sharepoint.com/sites/enabling-solutions-central | claim;cro;licensing;contracting | enabling solutions | We protect financial resources,provide specialized client services,and build organizational capabilities that drive exceptional service,accurate outcomes and operational success. | Claims |
| Claims: Enterprise License Management | https://tableau/#/site/Public/views/ELMDashboards/WritingCompanyStateDetails?:display_count=n&:iid=1&:origin=viz_share_link&:showAppBanner=false&:showVizHome=n | dashboards;tableau;regulatory;reporting | elm dashboard | Tableau-driven Law Enterprise Dashboards/ELM Dashboards/Writing Company State Details. | Claims;Third Party |
| Claims: Enterprise Licensing and Contracting | https://thehartford.sharepoint.com/sites/licensing-and-contracting-central | licensing;contracting;agency codes;state;license;claim;regulatory | l&c;landc;l and c;licensing home;licensing central;licensing iconnect;licensing org;licensing organization;licensing landing | We will help The Hartford win through the delivery of a best in class customer experience for agents,brokers and business line partners with a continuous focus on compliance and financial outcomes. | Operations;Claims |
| Claims: FAQs | Introduction to WC Digital Forms | https://thehartford.sharepoint.com/:w:/r/sites/claims-and-operations-central/_layouts/15/Doc.aspx?sourcedoc=%7BA468D45C-8FAB-495B-B94E-F22633F03894%7D&file=Intro%20to%20WC%20Digital_FAQs.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | wc;claims;text;email;password;pii;MWCC;filing;how | comp connection faqs;claimsplus faqs;claims plus faqs | Now that we have announced the plan to transition to digital forms,we hope to answer some of the questions that may be top of mind. Given this transition will consist of several incremental releases,the Hartford Next team will continue to provide additional FAQs specific to each release. | Claims;Operations |
| Claims: FAQs | Introduction to Workers’ Comp Digital | https://thehartford.sharepoint.com/:w:/s/claims-and-operations-central/EVzUaKSrj1tJuU7yJjPwOJQBJhrpLIJr8h91rnu_Yh5ypQ?email=marc.solomon%40thehartford.com&e=DdKp5R | checklist;faq;process;guidance;instructions;claims plus;injured;pii;workers’ comp;mfa;text;hartford next | mwcc faqs;wc digital;workers’ comp digital;workers comp digital | Will the transition to digital forms apply to all claims? | Reference;Claims |
| Claims: FAQs | Leadership Experience Acceleration Program (LEAP) | https://thehartford.sharepoint.com/sites/claims-and-operations-central/SitePages/Leadership-Experience-Acceleration-Program-(LEAP).aspx | checklist;instructions;leadership;experience;cross-functional;skill;career;cale;cldp;rotation;tier | leap faqs | The Leadership Experience Acceleration Program (LEAP) takes small,diverse cohorts of top talent and helps advance their careers and professional growth and development. The program provides unique cross-functional work exposure and special training in leadership skills. | Reference;Training;Claims;Leaders |
| Claims: FAQs | Quality Reimagined | https://thehartford.sharepoint.com/sites/claims-and-operations-central/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fclaims%2Dand%2Doperations%2Dcentral%2FShared%20Documents%2FInternal%20Mobility%2FQuality%20Reimagined%20FAQs%2Epdf&parent=%2Fsites%2Fclaims%2Dand%2Doperations%2Dcentral%2FShared%20Documents%2FInternal%20Mobility | checklist;faq;process;guidance;instructions;claim;quality;index;CQI;quality;solutions;CQS;virtual;outcome;check-ins;training;survey | quality program faqs;quality reimagined;cqi faqs;cqs faqs | We have heard the feedback and understand that this is a significant change in the quality program,therefore there is a phased approach for learning as your department moves closer to implementation. | Reference;Training;Claims |
| Claims: Field Operations/Community Index | http://claimprod/Communities/FO/default.asp | claim;intranet;fast track;total loss;office support;propertynow;bodily;injury;centralized;shared;ops;portal | field ops index;claims field ops;claim field operations | Claims Intranet > Communities > Field Operations > Claims Intranet Home Page Index. | Operations;Claims |
| Claims: Financial | http://claimprod/Communities/Financial/Default.asp | claims;intranet;reporting;legacy;tsru;tax services;reporting unit | claims financial;claim financial | By building and strengthening existing relationships within Claims and the Company as a whole,we are continually Bridging The Gap to breed success and contribute to an excellent work environment. | Operations;Claims |
| Claims: Financial Lines,Liability & Bond | https://thehartford.sharepoint.com/sites/claims-liability | litigation;Panel Counsel;retention form;auto/GL;online provider search;medical;Mitchell Work Center;legal eXchange;IRES;Policy Search;EDM;ECOS;CLIB;account service agreements | liability claims;claims liability;claims financial lines;claims bond | When individuals or business owners (large or small),face a claim or lawsuit,often times,their hard earned reputation and financial health are at risk. | Claims |
| Claims: FLiB DE&I Council | https://thehartford.sharepoint.com/sites/FLiBDEICouncil | newsletter,dei;erg;allyship;badging | flib dei;dei flib | The FLiB DE&I Council is a group of employees within the FLiB organization that are working to lead greater DE&I initiative and saturation amongst all groups under Claim Liability & Financial Products. | Communities;Corporate;Claims |
| Claims: Functional Support Index | http://claimprod/Communities/FS/default.asp | claim;intranet;auto;compliance;wc;secured benefits;custodial;staff legal;claims staff;no fault;support;ops | functional support;claims functional | Claims functional support services index. | Enterprise Data;Operations;Claims |
| Claims: GB and WC | https://thehartford.sharepoint.com/sites/claims-gb-wc | group benefits;workers comp;group benefits;wc;claim;restoring lives;insured;disability;workers’ compensation;worker comp;industry;injury;responsive;claimant;ability;clinician | wc gb;gb wc;group benefits workers comp;workers comp group benefits | We are committed to restoring lives with compassion and support by providing exceptional claim service to employers and their employees,through an inclusive culture built on integrity,teamwork and customer value. | Claims;Operations;Group Benefits |
| Claims: GB Service Operations | https://thehartford.sharepoint.com/sites/GB-customer-services-central | customer service;service ops;group benefits ops;lifecycle;pas | gb customer;group benefits customer | Our Team is accountable for managing and continuously improving end-to-end process design,management,and service for all aspects of the Group Benefits customer life cycle. | Operations;Claims;Group Benefits |
| Claims: GBD Claims Forms | https://thehartford.sharepoint.com/sites/gbdclaimsforms/SitePages/Forms.aspx | ltd;std;lm forms;group benefits;osh;thaa;affinity;disability;external forms | claim forms;claims forms;claim form;claims form | Forms are documents with blanks for the insertion of details or information. Forms located on this site include instructions for successful completion and/or submission. | Operations;Claims;Group Benefits |
| Claims: General Letter Index | http://claimprod/library/N2_Lib_GeneralLetterIndex.asp | claims;intranet;documentation;process;legacy;handling;wc;personal lines;ca&l;best;abuse;exposure;auto;homeowner;ada;fmla;cro;uninsured;underinsured | general letter;letter index;claims letters | If you do not know the number of a particular General Letter,press the Control key and simultaneously press F (Ctrl+F). | Reference;Claims |
| Claims: General Liability | http://claimprod/Communities/FO/GL/defaultCIDeploy.asp | claims intranet;field ops;field operations;claims centers;claims offices;general;liability | fo gl;fogl | Claims Intranet > Field Operations > General Liability. | Operations;Claims |
| Claims: Health Services | https://thehartford.sharepoint.com/sites/health-services-central | health;claim;group benefits;disability;integrated;group benefits;P&C claims;cost;reduction;fee-based;onsite;virtual | health services;health service;claims health;health claims | Health Services mission is to provide customers with integrated Group Benefits and P&C Claims offerings and reduce overall insurance cost by developing fee-based onsite and virtual injury prevention services. | Claims |
| Claims: HFP Policy Lookup Tool | http://hfprod.thehartford.com:8080/PolicySearch/policySearch.jsp | policy number;insured;database;search;reference | policy search;search policies | HFP Policy Search. | Enterprise Data;Reference;Claims |
| Claims: HIPAA Response Kit | http://claimprod/library/N2_Lib_HIPAA.asp | regulatory;healthcare;privacy;process;compliance;cbg;wc | hipaa response;hipaa kit;hipaa privacy;portability act;accountability act | How To Handle Questions About The HIPAA Privacy Rule. | Ethics and Compliance;Reference;Claims |
| Claims: InKnowVation Help | http://claimprod/virtual/ca/StrategicDeployment/training/CIHelpWeb/webhelp/Claim.htm | how to;commercial lines;ci;help;claim | inknowvation | Welcome to Claim InKnowVation Help. This Help facility is designed to help you locate the information you need in a variety of formats. | Enterprise Data;Reference;Training;Claims |
| Claims: IREs Online | http://ebcintranet.thehartford.com/inquiries/ClaimsEventSource.clserv | search;policy;insured | ires | Claims data requests by policy number. | Reference;Claims |
| Claims: Job Aid | Call Coaching | https://thehartford.sharepoint.com/sites/claims-and-operations-central/SitePages/resources-call-coaching.aspx | checklist;job aid;faq;process;guidance;instructions;questionnaire;evaluation guide;i360;high level;overview;quality monitoring;talk track;asa requests;verint;annotating | call coaching | Call coaching questionnaire,general information,and Impact 360 resources. | Reference;Training;Claims |
| Claims: John Kinney’s blog | https://thehartford.sharepoint.com/sites/blog-john-kinney | blog;claims;elt;executive;communications;operations;organization | john kinney;radio kinney;claims leadership;claims leaders;kinney | Leader of our Claims and Operations teams. Passionate about DE&I,continuous improvement and customer experience. | Leaders;Claims |
| Claims: John Kinney’s blog | Place of Purpose | https://thehartford.sharepoint.com/sites/blog-john-kinney/SitePages/Energized-by-Places-of-Purpose.aspx | charlotte;New Hartford;Florida North;Florida South;San Antonio;Phoenix;hybrid;remote;covid;workplace;office;location | place of purpose | The Hartford’s employees reminded me once again about the invigorating energy that comes from being together. | Leaders;Claims;Corporate;Marketing and Communications |
| Claims: Key Office Search | http://claimprod/keyoffice/ | p&c;claims;office location;lookup;search;office;code;location | keyoffice;claims office;claim offices;key office | P&C Claims > Key Office Search. | Enterprise Data;Reference;Claims |
| Claims: KMT | Common Abbreviations | https://thehartford.sharepoint.com/sites/Lists/SitePages/AbbreviationsCommon.aspx | terminology;acronyms;dictionary;glossary;claims;operations;define;meaning;abbreviations | claims abbreviations;common abbreviations | Expand on the index to view common abbreviations by term or abbreviation. All columns can be filtered. | Claims;Reference |
| Claims: KMT | Common Desktop Management Mistakes to Avoid | https://thehartford.sharepoint.com/:u:/r/sites/KMT/SitePages/CommonDeskManagementMistakestoAvoid.aspx?csf=1&web=1&e=xRl6Jy | desktop;mail;practices;errors;corrections;best;avoidance;activity;ecos;delay;investigation | desktop management;claims management;mail management | Common desk management mistakes to avoid including mail,claims,email,time,and activity management. | Claims;Reference |
| Claims: KMT | Initiate Claim | https://thehartford.sharepoint.com/sites/KMTCCC/Pages/InitiateClaim_NCTHAA.aspx | leave;maternity;script;routing;customer service;kmt;standard;dcs;thaa | initiate claim;start claim;open claim;claim intake | New Intake – THAA. | Claims;Reference |
| Claims: KMT | Successful Claims Behaviors | https://thehartford.sharepoint.com/sites/KMT/SitePages/SuccessfulClaimBehaviorsBestPractices.aspx | difficult;best practice;script;customer service;Behaviors;Examples;Activity Guide;CLM Time;Desk Management;ABI;Property;PDO;Desk Management;mistakes | claims behaviors;behavior best;claims best practice;claim best practices;best behavior;behavior practices | Recommended actions that drive top performance outcomes. | Claims;Ethics and Compliance;Hartford Policies |
| Claims: KMT | Terminology | https://thehartford.sharepoint.com/sites/Lists/SitePages/Terminology.aspx | terminology;acronyms;dictionary;glossary;claims;ops;define;meaning | claims terms;claims terminology;claims acronyms;claims glossary | Expand on the index to view claims terminology and definitions. Hover over the KMT column to filter or change the line of business (LOB). | Claims;Reference |
| Claims: KMT and CCC: Search Policy Auto Personal | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/SearchPolicy_NCAP.aspx | script;process;instructions;customer service;kmt;call center;auto | policy auto personal;kmt search policy;search policy auto | Supporting information,scripting procedures,and apps and tools for the CCC community. | Claims;Reference |
| Claims: KMT and CCT | Auto Servicing Triage | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/AutoServicing_fpop.aspx | auto servicing;caller;service option;policy type;instructions;routing;customer service;auto | auto servicing triage;kmt auto servicing;auto servicing kmt | Filter column headers as shown to determine servicing options. | Claims;Reference |
| Claims: KMT Customer Care Team (CCT) | https://thehartford.sharepoint.com/sites/KMTCCT | script;customer service;routing;inquiry;intake;call center | kmt cct;cct kmt | Open call. Determine need. Action call. | Claims;Reference |
| Claims: KMT Customer Care Team | Auto Personal | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/ServiceIVRepair_NCAP.aspx | claims;personal lines;auto;reference;kmt;crsp | service iv;cct auto | Supporting information,scripting procedures,and apps and tools for the CCT community. | Claims;Reference |
| Claims: KMT Customer Care Team and Personal Property | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/SearchPolicy_NCPP.aspx | routing;reference;script;kmt;process;instructions;cancellation | search policy;personal property | Search Policy Property Personal. | Claims;Reference |
| Claims: KMT Customer Contact Center (CCC) | https://thehartford.sharepoint.com/sites/KMTCCC | customer service;call center;script;intake;ccr;routing;thaa;kmt | ccc kmt;kmt ccc | Open call. Determine need. Action call. | Claims;Reference |
| Claims: KMT Customer Contact Center | Closing Scripts | https://thehartford.sharepoint.com/sites/KMTCCC/Pages/ScriptClosingNew_THAA.aspx | new intake;ccc kmt;thaa;script;instructions;process;customer service;call center | closing script;THAA script;THAA intake | Closing Scripts – New Intake – THAA. | Claims;Reference |
| Claims: KMT Customer Contact Center | KMT Search | https://thehartford.sharepoint.com/sites/KMTCCC/Pages/SearchResultsAll.aspx | dcs;lcs;lms;thaa;portal;search;kmt;ccc | ccc search;thaa search;dcs search;lcs search;lms search | KMT-hosted customer contact center process guidance and searchable archive. | Claims;Reference |
| Claims: Knowledge Management Portal for KMT Sites | https://thehartford.sharepoint.com/sites/KMT/SitePages/KMTSites.aspx | claims knowledge;claims ops;claims process;claims reference | kmt sites;kmt portal;kmt central;knowledge management tool;kmt resources;kmt support | Click a button below or type the alias in your browser to access a specific KMT. | Claims;Reference |
| Claims: Knowledge Management Tool | https://thehartford.sharepoint.com/sites/KMT | kmt;knowledge management tool;customer service;procedure;state maps;reference | kmt hub;kmt landing | Landing page for the Claims Knowledge Management Tool (KMT). | Claims;Reference |
| Claims: KMT CCT (Customer Care Team) | https://thehartford.sharepoint.com/sites/KMTCCT/Pages/CCTHome.aspx | claims centers;caller authentication;speed dial;office search;ecos;wc inquiry;servicing;terminology;abbreviations;blausen;iw portal;ccc;mwcc;ovc;vcc;policy matrix | kmt cct;kmtccc | KMT contacts,procedures,tools,links,and feedback. | Claims;Reference;Operations |
| Claims: KMT Group Benefits | https://thehartford.sharepoint.com/sites/KMTGB/Pages/GBHome.aspx | dcs;ltd;pfl;std;lcs;bpo;ccst;ccs;kaiser;absence;c3po;premium;waiver;booklets;cwas;interaction;complaint;tax;claims portal | kmt gb;kmtgb | KMT Group Benefits including KMT contacts,procedures,tools,links,and feedback. | Claims;Reference;Group Benefits |
| Claims: KMT GBC (Group Benefits Claims) | https://thehartford.sharepoint.com/sites/KMTGBC/Pages/GBCHome.aspx | adaaa;car;ltd;pfl;stat;std;cancel letter;bcny;agt;policy matrix;booklets;employer view | kmt gbc;kmtgbc | KMT Group Benefits Claims including business,content,technology,and feedback. | Claims;Reference;Group Benefits |
| Claims: KMT Liability | https://thehartford.sharepoint.com/sites/KMTGL/Pages/LiabHome.aspx | pilots;ecos;dna;legal;general liability;mcu;cfr;medicare;handling | kmt liability;gl kmt;kmt gl | KMT General Liability including business,content,technology,and feedback. | Claims;Reference |
| Claims: KMT Litigation | https://thehartford.sharepoint.com/sites/KMTLit/Pages/LitigationHome.aspx | pilots;ecos;dna;legal;litigation handling;terminology;abbreviations | kmt litigation;litigation kmt | KMT Litigation including business,content,technology,and feedback. | Claims;Reference |
| Claims: KMT Property | https://thehartford.sharepoint.com/sites/KMTProperty/Pages/PropertyHome.aspx | complex;non-complex;evaluate;damages;write estimate;hold back;holdback;ale;ems;resolve;review claim | kmt property;property kmt | KMT Property including CCO,PL,CL,links and tools,and feedback. | Claims;Reference |
| Claims: KMT Property Estimating | https://thehartford.sharepoint.com/sites/KMTPDA/Pages/PDAHome.aspx | centralized;operations;reinspector;ocr;vpcr;interior;exterior;walls;windows;plumbing;framing;hvac;pilots;special handling;biohazard;bpo | kmt pda;kmtpda;property estimating | KMT Property Estimating including procedures,tools,links,and feedback. | Claims;Reference |
| Claims: KMT The Hartford Way | https://thehartford.sharepoint.com/sites/KMTTHW/Pages/THWHome.aspx | harvest;rcps;;continuous;coaching;rapid;disciplines;huddles;metrics;skills matrix;learning;performance board;glossary | kmt thw;kmtthw;kmt the hartford way | KMT The Hartford Way including KMT contacts,links,THW resources,and feedback. | Claims;Reference;EPI |
| Claims: KMT Workers’ Compensation | https://thehartford.sharepoint.com/sites/KMTWC/Pages/WCHome.aspx | csm;siu;reo;hoc;cro;amc;fire;theft;privacy law;dna;vcm;compensability;rtw;centralized;operations;referrals;attorney;msa;ime;claimplus;attorney;litigation;dran;edi;medicare;settlement;clinical;ecos;medbill | kmt wc;kmtwc;kmt workers comp;kmt workers compensation;kmt workers’ compensation | KMT Workers Compensation including business,content,technology,and feedback. | Claims;Reference |
| Claims: Learn About Exciting New LTD Opportunities | https://thehartford.sharepoint.com/sites/claims-and-operations-central/SitePages/Featured-Role-Showcase–Learn-about-Exciting-LTD-Opportunities.aspx | openings;posting;hire;jobs;long term disability;claim;recruitment | ltd job;ltd hire;ltd posting | We are excited to share that we have an opportunity to join the Long Term Disability team in a T9 Analyst position. We are looking for candidates excited to help us to restore lives with compassion. | Claims;HR |
| Claims: Life Claim Operations (Restricted Access) | https://thehartford.sharepoint.com/sites/Life | ops;claims | life claim filing;filing a life claim | Private Life Claim Operations Site. | Claims;Restricted Access |
| Claims: Lists and Map of Auto Claim Centers | https://thehartford.sharepoint.com/sites/Lists/Pages/MapAuto_fpop.aspx | claims lists;auto claim;claim centers;territory;map;countrywide;country wide | auto claim centers;auto claims center;claim auto centers;claims auto center | Territory map for personal and commercial auto claims centers. | Claims;Reference |
| Claims: LM Optimization (Restricted Access) | https://thehartford.sharepoint.com/sites/LMOptimization | lm;optimization | lm optimization | LM Optimization. | Claims;Reference;Restricted Access |
| Claims: Migration Resource | https://thehartford.sharepoint.com/sites/MigrationResource | claims;ops;migration;dcs;thaa;std;pml;stat;process | claims migration;migration resources | Updating claims operations on important information related to the DCS to THAA conversion. | Operations;Claims |
| Claims: Overview of Knowledge Management Tool (KMT) Program | https://thehartford.sharepoint.com/sites/KMT/SitePages/KMTOverview.aspx | kmt;knowledge management tool;performance;support;ops | kmt overview;kmt guidance;kmt info;kmt faqs | A Performance Support site tailored to your role with navigation based on your specific job workflow. | Claims;Reference |
| Claims: Performance Analytics | https://thehartford.sharepoint.com/sites/performance-analytics-central | staffing;customer;journey;group benefits;claims;wc;liability;compensation;auto;property | performance analytics central;performance analytics faqs;performance analytics resources;performance analytics info;performance analytics overview;performance analytics guidance | We use data and analytics in an innovative way to drive actionable insights,enable business decisions,and improve outcomes. | Claims |
| Claims: Policies,Forms,and Endorsements | http://claimprod/library/N2_Lib_CovFormsEndorsements.asp | legacy;claims;intranet;policies;form;documentation;process;cl;pl | policies forms;forms endorsements;policy endorsements | Claims: policies,forms,and endorsements for commercial and personal lines. | Reference;Claims |
| Claims: Procedures and Manuals | http://claimprod/library/N2_Lib_ProceduresManuals.asp | process;reference;wc;p&c;cl;pl | claims procedures;claims manuals;procedures and manuals;claims documentation | Personal lines,property & casualty,commercial lines,and workers compensation claims,manuals,procedures,and process guidance. | Reference;Claims |
| Claims: Property KMT | Search | https://thehartford.sharepoint.com/sites/KMTProperty/Pages/SearchResultsAll.aspx | search;ops;script;payment;pursuit;damage;interruption;holdback;assign;process | kmt property search;cco search;pl search;cl search | KMT hosted property search. | Claims;Reference |
| Claims: Property TML | https://thehartford.sharepoint.com/sites/LibraryProperty | claims;training;portal;storage;reference | property tml;access claims training;material library;claims material;claims archive | A site for storing and accessing Claims training material. | Claims;Training;Reference |
| Claims: Property TML | Inside Handler | https://thehartford.sharepoint.com/sites/LibraryProperty/Inside/Forms/Materials.aspx | claims;training;portal;storage;claims handling | inside handler | Material library within Claims Property TML Site. | Claims;Training;Reference |
| Claims: Quality Reimagined | https://thehartford.sharepoint.com/:w:/r/sites/QualityReimagined/_layouts/15/Doc.aspx?sourcedoc=%7B7550f481-6e3a-408b-b8a6-2ddbf2cca5a5%7D&action=edit&wdPid=37e6f3e6&cid=663b340e-f023-410f-a0ca-baaa678f4db7 | gl;auto;group benefits;wc;clinical;property;metrics;employment;hartford next;quality;performance;outcomes;improvement;opportunities;leaders;thw;handler;kor;lor;adjuster;insights | quality reimagined faqs;eqr faqs | FAQs addressing Quality Reimagined Program. | Leaders;Claims;EPI |
| Claims: Quality Reimagined | FAQs | https://thehartford.sharepoint.com/sites/qualityreimagined | gl;auto;group benefits;wc;clinical;property;metrics;employment;hartford next;quality performance;outcomes;improvement;opportunities;leaders;thw;handler;kor;lor;adjuster;insights | reimagining quality;eqr program | The Quality Reimagined program was developed as part of our broader Hartford Next initiatives with the focus to simplify how individual quality performance is measured. | Leaders;Claims;EPI |
| Claims: Reporting Page 2013 Archive | https://thehartford.sharepoint.com/sites/iconnect/WorkTools/Organization/Claim/sitePages/Reporting.aspx | idars;ais;cidar;acord;dgc;edna;archive;claims;reference;reporting | claims reporting archive;2013 claims archive;claims reporting solutions;ais request form | Claims Reporting Solutions including work request forms and key references. | Reference;Claims |
| Claims: Resources and Tools | https://thehartford.sharepoint.com/sites/claims-and-operations-central/SitePages/resources-tools.aspx?csf=1&web=1&e=FGjs2R | portal;claims;communications;support;email;career;influence;persuasion;effectiveness | claims and ops tools;claims tools;claims & ops resources;claims resources | Welcome to Claims & Ops Resources & Tools portal. Here you can find links to guides and systems that help empower our workers with the knowledge and innovation to be more successful every day. Work on developing your skills and improving your career mobility in Career Corner. | Claims |
| Claims: Risk Alerts | http://bihsprd.thehartford.com/riskalertclaimsweb/riskalertmain.aspx | policy number;database;search;line of business;lob;risk;alert;claims | claims risk alert;risk alert form;risk alert search;claims alert search | Claims risk alerts. | Reference;Claims |
| Claims: Secured Benefits Services | http://claimprod/Communities/FS/SBS/ | secure benefits;safe haven;srs | cma;msa;sbs;claims benefits;claims secured;secured benefits | Brokers,structured finding forms,Custodial Medical Accounts + Medicare Set aside,and Safe Haven Handler Resource. | Operations;Claims |
| Claims: Small Commercial,Personal Lines + Claims Ops | https://thehartford.sharepoint.com/sites/sc-pl-claims-operations | sc;small commercial;personal lines;personal lines;shared;services;ops;claim;lifecycle;new business | pl and claims;sc pl claims ops;pl sc claims ops;claims pl sc ops;claims sc pl ops;sc pl and claims;sc and claims;sc and pl ops | We protect and restore the lives of our customers by providing high quality,low effort experiences across the policy lifecycle: from new business acquisition,through the mid-term service and renewal interactions as well as the claims experience. | Claims;Operations |
| Claims: Special Investigations Unit | https://thehartford.sharepoint.com/sites/special-investigations-unit | claims;specialized investigations;fraud;detection | siu;claims investigations | Central landing page and fraud resources hosted by our Special Investigations Unit (SIU) on the Claims and Operations Hub of iConnect. | Hartford Policies;Claims |
| Claims: Special Investigations Unit | Suspicious Loss Indicators | https://thehartford.sharepoint.com/sites/special-investigations-unit/SitePages/NICB-Suspicious-Loss-Indicators.aspx | investigation;claim;fraud;contractor;checklist;disaster;profiteering;nicb | suspicious;loss indicators | INDICATORS assist in the identification of claims which merit closer scrutiny. The presence of an indicator (or several indicators) do not prove fraud. Indicators of possible fraud are not actual evidence,they only “indicate” the need for further investigation. | Claims;Reference |
| Claims: Strategy & Optimization | https://thehartford.sharepoint.com/sites/strategy-optimization-central | customer;experience;innovation;claims;operations;strategic;optimization;lifecycle;trends | strategy and optimization;strategy & optimization | We ensure the success of Claims and Operations by delivering innovative,enhanced capabilities. Our focus is to drive efficiencies that support business growth and a superior end-to-end customer experience. | Claims;Leaders |
| Claims: Strategy and Optimization | https://thehartford.sharepoint.com/sites/strategy-optimization-central/SitePages/Claims-Strategy-Optimization.aspx | solutions;design;product manager;change management;job family;career;agile | claims strategy;claims optimization;strategic claims;optimizing claims | Job descriptions for Claims consulting,analyst,and leadership roles around solutions and design. | Claims;Reference |
| Claims: The Hartford Crisis Management Guidebook | https://thehartford.sharepoint.com/:b:/r/sites/claims-and-operations-central/Shared%20Documents/Resources/PC%20Claims%20Cyber%20Response%20Playbook_2022_clean.pdf | ops;field;bro;thip;interruption;disaster;planning | crisis management | Although IT recovery strategies and plans are referenced,this playbook is Field Claims/Operations-centric. The recovery levers offered in this playbook should be viewed as options in addition to or after technology solutions have been considered or exhausted. | Claims;Operations;Reference |
| Claims: THW Enabling Solutions | https://thehartford.sharepoint.com/sites/THWClaimsBoards/SitePages/ClaimsTHW.aspx | claims;huddleboard;performance boards;onenote | thw enabling;thw virtual;claims thw;the hartford way and claims;claims boards;claims huddleboards;huddle board and claims;claimsthw | New board,change board,and report issues for Claims-hosted performance boards. | EPI;Tech Support |
| Claims: WC KMT | Search | https://thehartford.sharepoint.com/sites/KMTWC/Pages/SearchResultsAll.aspx | medical;filing;review;handling;requirements;process;search;wc clinical;ecos | wc search;kmt wc search;wc kmt search | KMT-hosted search of Workers Compensation process guidance and archive. | Claims;Reference |
| Claims: Workers’ Compensation | https://thehartford.sharepoint.com/sites/claims-gb-wc/SitePages/Workers’-Compensation.aspx | major case;honor roll;kmt wc;home office | wc map;workers’ comp map;wc territories | Links to WC mapping resources. | Claims;Reference;Group Benefits |
| Claims: Workforce Management | https://thehartford.sharepoint.com/sites/Workforce_Management_Central | tableau;hiring;process;forms;time off;weekend;allocation;iex;rta;on call;supervisor;verint;underwriting;group benefits;small commercial;personal lines;wfm;work requirements;scheduling;forecast;recruitment;leadership;demand;hourly;playbook;modeling;workload;flow;lobs | workforce management;pto portal;wfm pl;pl pto;capacity planning | This site will enable our team to quickly exchange information,share training resources,and provide real-time performance results. Whether you are in Finance,Process,Sales,Underwriting,Operations,or Claims you now have a one-stop-shop to satisfy your Workforce needs. | Claims;Operations;Reference |
| Claims: Claim Customer Support Team | https://thehartford.sharepoint.com/sites/CustSupport/SitePages/default.aspx | customer acquisition;customer experience;customer activity;case connections;casebook;service reports;thaa;storytelling;cit | ccst;standards library | Claim Customer Support delivers a market differentiating Customer Experience through our leadership,communication,character and talent;providing end-to-end consultative solutions,data-driven storytelling,industry expertise,and proactive customer engagement. | Claims;Operations;Reference |
| Claims: THAA Process Support | https://thehartford.sharepoint.com/sites/THAASMETeam/SitePages/ProjectHome.aspx | giact;sme;loa;stat;ltd;audit;pfl;adaa | thaa process;thaa support | Documentation,trackers,features,and system defects for THAA. | Claims;Operations;Tech Support |
| MLC: TPA Services Business Edition | https://thehartford.sharepoint.com/sites/TPABusiness/SitePages/EventPlanHome.aspx | actuarial;renewal;large loss;audit;liaison;snapshot | tpa services;tpa audit;approved tpa | Large loss notices,audit reports;CRO,new account setup forms,quarterly updates,and renewal report cards. | MLC;Enterprise Data |
| Claims: HIG Significant Events Response | https://thehartford.sharepoint.com/sites/serg/SitePages/SERHome.aspx | violence;weather;tornado;hurricane;weather;wpv;crisis | hig significant;significant event;hig response;event response | The Significant Event Responses share point site outlines The Hartford’s implementation strategy for catastrophic (CAT) weather events,other Emergency events and Workplace Violence Crisis responses. | Claims;Corporate |
| COI: A Barrel of Grapes Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI2OTE3ODUyMzY0OCJ9/all | vintage;interest;coi;dining;food | wine community;wine yammer | We are an interest group where wine aficionados can share their appreciation for vintages,wineries,buyer tips,and a platform for recommendations. | Communities |
| COI: ADHD Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjAyOTM3MTE4NzIifQ/all | yammer;engagement;sharing;common;support;network | attention deficit;adhd | The ADHD Yammer group was started as a way to provide resources and support to Hartford employees who are affected by Attention Deficit Hyperactivity Disorder,either as a person with ADHD or as a person with family,friends,or even co-workers with ADHD. | Communities |
| COI: Anime Frenzy Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjU5MjQ5NjY0MDAifQ/all | gaming;animation;japanese;manga;film;cosplay | anime | To gather as a group to appreciate anime in all forms: anime,manga,anime OP/ED,anime movies,anime figurines,Cosplay cultural,and video games. | Communities |
| COI: Breakthrough Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMzIxMTY2OTI5OTIifQ/all | erg;dei;engagement;safe space | breakthrough | Breakthrough started as an ERG initiative and has grown past just ERG participation and this Yammer site is for those groups that have previously participated and for future participants to share ideas and events. | Communities |
| COI: Chronic Pain Community of Support | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTgwMDIxNjM3MTIifQ/new | support;network;health;wellness;medical;recovery | chronic pain yammer;chronic pain community | This group will focus primarily on Employees who suffer from Chronic Pain and other long-term Illnesses. We’re here to support each other by sharing and supporting each other with positive thoughts and Ideas on handling some of the issues we deal with. | Communities |
| COI: Disc Golf Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTU4NDUxMiJ9/all | course;hole;par;tee;target;out-of-bounds;water hazards;mandatory;distance | disc golf;frisbee | This group is for any Disc Golf enthusiasts out there in the Hartford,Charlotte NC,not only in Charlotte NC but if you love Disc Golf and are from out of state,please share and post pictures and Recommendations! | Communities |
| COI: Disney Geeks Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTM2MzMyOCJ9/all | vacation;travel;theme;park;coi;interest;orlando;wdw | disney geek yammer;walt disney world;disney geek community | We are a group of experienced Disney World enthusiasts. Many members of this group have many years of experience traveling to Disney World and continue to vacation there on a regular basis. | Communities |
| COI: Environmental Action & Resources at The Hartford (EARTH) Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI2OTE3OTMxODI3MiJ9/all | advocacy;climate;energy;recycling;interest;coi;sustainability | heat community;environmental action;earth yammer;earth community;heat yammer | HEAT inspires and engages Hartford employees to care for the environment and to advocate sustainable growth for The Hartford. | Communities |
| COI: For the Love of Music Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTM3OTcxMiJ9/all | audio;vinyl;record store;interest;coi | music community;music yammer | Welcome,audiophiles! We are a group for music aficionados,musicians,record nerds,stereo geeks,concertgoers and anyone who gets psyched on sound. | Communities |
| COI: Fore the People | The Hartford Golf Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTkzMTczMjM3NzYifQ/all | yammer;engagement;hobby;pastime;sharing;common | golfing;golf community;hartford golf | A community to discuss ALL things golf related. Our mission is to foster a welcoming space for members to post items such as personal golf scores,pictures of courses,pictures of equipment,fun golf stories,golf tips and tricks,and professional golf discussion. | Communities |
| COI: Gardeners Unite Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTU2ODEyOCJ9/all | garden;plants;flowers;landscaping;soil;fertilizer;seeds;outdoors | gardener community;gardeners unite;gardener yammer | This group started as a way to keep up with friends in other areas of the company who all have an interest in gardening. | Communities |
| COI: Genealogy Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI4MjM5ODM5NjQxNiJ9/all | marriage;cemetary;manifesto;public records;birth;death;dna;immigration;obituaries;obituary | family tree;ancestory;family history | This is a place for members to ask questions,share their family stories and history and connect with others. | Communities |
| COI: Hartford Bookworms Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjMwMjk3MTY5OTIifQ/all | yammer;engagement;hobby;pastime;sharing;common | bookworm;bookworms;book club;book worms;book worm | Welcome to the Hartford Bookworms Community! This space is for casual and avid readers alike,where you can share the books you love and search for new literary adventures. Grab your comfy reading clothes and dive right in! P.S. don’t forget to add spoiler alerts! | Communities |
| COI: Hartford Employee Cookbook Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3OTA2MjA2NTE1MiJ9/all | food;recipes;cooking;preparation;culture;interest;coi;spices;seasonings;health;nutrition | cookbook community;cook book community;cook book yammer;cookbook yammer | The act of cooking is unique to human beings,and we are here to celebrate the many wonderful ways we create meals to enjoy with one another. | Communities |
| COI: Hartford Health Break Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTQyMDY3MiJ9/all | wellness;meditation;mental health;advocacy;interest;coi;health | hhb yammer;hartford health break;health break community;health break yammer | Hartford Health Break is a community advocating for the individual health of The Hartford employee by engaging and inspiring emotional,mental and physical well-being. | Communities |
| COI: Hartford Peloton Enthusiasts Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI2OTE4MDA3MTkzNiJ9/all | cycling;rides;workout;exercise;bike;treadmill | peloton community;peloton yammer | Share class suggestions,personal records,the latest content,and other achievements! | Communities |
| COI: Hartford Pitmasters Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTc2MzQ3MTE1NTIifQ/all | bbq;barbecue;smoker;grill;griller;cooking | pitmasters;all things grilling;grilling yammer;grilling community | Welcome to our new Yammer page for all the Outdoor Grillers and Smokers here at The Hartford. My hope is that you will all share recipes,tips and tricks,your style of grilling and smoking meets,cheeses,veggies,breakfast,desserts and everything else you enjoy cooking outdoors. | Communities |
| COI: Hartford Shutterbugs Camera Club Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTQyODg2NCJ9/all | interest;coi;landscape;travel;photography | camera community;shutterbug community;photographer community;shutterbug yammer;camera yammer;photography yammer;photography community | Welcome to Hartford Shutterbugs! We are a photography enthusiasts group comprised of Hartford employees with any level of photography experience and an interest to learn more and grow through image making. | Communities |
| COI: Healthy @ The Hartford Engagement Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTg1NzQzMDExODQifQ/all | wellbeing;wellness;medical;employee;benefits;consumermedical;cafewell;mywellness;my wellness;fitness;mental health;yammer | healthy at the hartford;healthy @ the hartford;healthy community;healthy yammer | News and updates,conversations,and quick answers to your health and well-being questions. We know health and well-being needs may change year-to-year,so we want to make it easy for you to find the information you need – when you need it. | HR;Employee Benefits;Communities |
| COI: Interfaith Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjAwMjY3MTAwMTYifQ/all | yammer;engagement;hobby;pastime;sharing;common;religion;religious;spiritual;sectarian;worship;deity;faith | inter faith;interfaith | Welcome to the Interfaith Community! The main goal and purpose for this group will be to create a safe place for people of all or no faith to learn more about one another and to break down barriers that divide us. The education and understanding will be fostered through the highlighting of material in different forms,like articles,blogs,or videos. | Communities |
| COI: MEOW Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTQ0NTI0OCJ9/all | tabby;calico;kitten;pets;advocacy;interest;coi | cats community;feline community;feline yammer;meow yammer;meow community;cats yammer | Since there was a Woof site,we thought it was time to make a Meow for us cat lovers 🙂 | Communities |
| COI: Movie Fans Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTUxMDc4NCJ9/new | cinema;film;entertainment;theater;streaming | movie community;film community;cinema community;cinema yammer;movies yammer;film yammer | Share movie recommendations and write movie reviews. | Communities |
| COI: Paranormal Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTUxODk3NiJ9/all | freaky;surreal;weird;haunted;spooky;halloween;unexplained;ghost;ghosts | paranormal;ufo;unexplained | Purpose of this group is to share interest and stories in the paranormal. | Communities |
| COI: Parenting and Child Caregiving Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTQwNDI4OCJ9/all | interest;coi;family;care;advocacy;caregiving | parenting community;childcare community;child caregiving community;parenting yammer;childcare yammer;child caregiving yammer | Welcome to the Parenting and Child Caregiving Community at The Hartford. | Communities |
| COI: Science! Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMDA0NjE4MDU1NjgifQ/new | astronomy;animals;physics;outer space;nasa;rockets;exploration;breakthrough;laboratories;theory;telescope;discovery | science community;science geeks | If you’re interested in anything from Acanthochronology (study of cactus spines grown in time ordered sequence) to Marine biology (study of the ocean’s ecosystem) to Zythology (study of beer),tell us all about it! | Communities |
| COI: Small & Exotic Pet Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTg1NzQyNzY2MDgifQ/new | bunnies;rabbits;snakes;rats;pythons;birds | exotic pets community;exotic pets yammer | Welcome to the Yammer Community for lovers of small and exotic pets! We started this community to give Hartford employees with pets beyond cats and dogs a space to share photos and updates about their pets. | Communities |
| COI: Snail Mail | The Hartford’s Pen Pal Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjEwMzQwOTY2NDAifQ/new | yammer;engagement;hobby;pastime;sharing;common | pen pal;penpals;snail mail;pen pals | The Snail Mail Community aims to unify those with a passion for stationery,connecting with written word and intentional communication through a diverse network in which members can collectively discuss and share favorite products and engage in scheduled networking events via “Pen Pals”. | Communities |
| COI: The Hartford’s Geekdom Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI4MzUxNTA1NjEyOCJ9/all | pop;culture;geek;nerd;esoteric;interest;coi | geekdom;geeking out community;geeking out yammer | Here you and other Geeks can talk all things geeky,nerdy and unusual pop culture things!! Talk about Movies,or Video Games or TV shows or books . . . it doesnt matter!! Happy Geek out!! | Communities |
| COI: The Intercultural Community of Support | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMDQ0MzEzMDQ3MDQifQ/all | advocacy;education;safe space;dei;judiasm;islam;hinduism;lds | inter cultural community;intercultural community;intercultural yammer;inter cultural yammer | The goal of the Intercultural Community is to create a safe space where we uplift the voices of underrepresented ethno-religious minorities to connect and celebrate traditions,while welcoming our allies through education and advocacy. | Communities |
| COI: The Recovery Alliance Community of Support | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTExNDI5MDM4MDgifQ/all | addiction;recovery;substance;abuse;drug;alcohol | recovery alliance;addiction support community;addiction support yammer | TRA is an open community for all HIG employees whose loved ones are dealing with addiction/recovery from substance use disorders. The goal of the group is to provide a safe space for employees to connect over shared experiences,listen,learn,share resources,and above all,to know that none of us. | Communities |
| COI: WOOF Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTQ5NDQwMCJ9/all | canine;dog;pooch;puppy;coi;interest | woof;dog community;canine community;puppies;dog yammer;canine yammer;dogs community;puppy | To share our common love of all dogs – big,small and everything in between. Sharing stories,tips and tricks and favorite websites. | Communities |
| COI: Working Caregivers of Older Adults Community of Interest | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI2OTE3OTYxMzE4NCJ9/all | care;healthcare;caregiving;elderly;families;geriatric;interest;coi;advocacy;alzheimers | older adults community adults caregiving;older adults yammer;elderly caregiving;wcoa | Welcome to our support group for individuals who are working and providing care to adults! | Communities |
| COP: Agile Community Platform FAQs | How to use Yammer on the ACP Community | https://thehartford.sharepoint.com/sites/Agile/SitePages/Yammer-%26-The-Agile-Community-Platform-(ACP).aspx | instruction;how;guidance;knowledge;social;agile | yammer guidance;yammer info;yammer jobaid;how to use yammer | Please note,while the topics covered in this FAQs for Yammer document are not specific to the ACP,they will be very helpful in connecting you to others. | Communities |
| COP: Agile Community Platform of Practice | https://thehartford.sharepoint.com/sites/Agile | scrum;methodology;software;project;knowledge;cop;practice;rally;agilist | acp;agile community;agile practice;agilist;agile | To collaborate with other HIG Agilists and deepen your understanding of our Agile practices and tools (i.e. Rally). | Communities |
| COP: AM2AM Organizational Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMDk5NjgyMzY1NDQifQ/all | account manager;premium;audit;commercial;team;support | am2am;am 2 am;mlc gs billing | Welcome to the AM2AM community,a community created by AMs for AMs. The intent is to use this platform to build relationships on a personal & professional level to strengthen teamwork and offer support across our teams. | Communities |
| COP: Blog Hub Network Community of Practice | https://web.yammer.com/main/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MTgxNTY1MTMyOCJ9/new | esn;publishing;blogger;how;setup;set-up | blog hub;blog network;blog support;blog community;blog yammer;blogging community;blogger community;blogger yammer | This is a forum for optimizing your experience both as a blogger and for leveraging our new enterprise social networking capabilities. | Communities;Claims |
| COP: Claim Recovery Recognition Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjU5MjQ3Mjg4MzIifQ/new | salvage;bond;cro;group benefits;wc;p&c | claims recovery;recovery recognition | This community is intended to highlight the collaborative efforts of CRO employees within all lines of business (Auto,Property,Worker’s Compensation,Group Benefits,Property Salvage,Bond) and the incredible recovery work that brings in millions of dollars to The Hartford. We’re excited to share these stories,results,and provide recognition to those that helped secure the recovery. | Communities;TDAC |
| COP: Codeathon Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMzIxMTYyNTg4MTYifQ/all | tech;contest;event;competition;software;coding;developer;collaboration | codeathon | The Codeathon is The Hartford’s official (mostly) annual developer event that features team based challenges to compete for fun and prizes. | Communities |
| COP: Collaboration Services Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTkzMTcyODI4MTYifQ/all | yammer;engagement;IT career;professional;coding;tech skills;microsoft tools;eus;m365 | collaboration services;microsoft training;microsoft learning | Whether you are learning how to use tools like Microsoft Whiteboard and Polls to collaborate virtually or trying to set up hybrid meetings in a conference room,this is where you’ll want to be! | Communities;Corporate |
| COP: Community Managers Network of Community Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MTgxNTYyNjc1MiJ9/all | esn;social media;governance;training;badging;yammer;communities;knowledge;process;engagement;peer | community managers;community manager yammer;community manager | iConnect Community Manager Guidelines applied to the operational leadership and governance of iConnect Communities. | Communities |
| COP: Continuous Improvement Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI5NDE2Mjg3MDI3MiJ9/all | ci;continuous;improvement;hartford way;thw;process;consulting;best practice;knowledge | continuous improvement | We intend to create a collaborative,community based place for people to share best practices and lessons learned around continuous improvement efforts! | Enterprise Data;Communities;TDAC |
| COP: DevOps Center of Excellence | https://thehartford.sharepoint.com/sites/DevOpsCoE/SitePages/default.aspx | agile;sdf;software developer;coe;delivery;engineering;reliability | devops coe | DevOps is changing the way IT is delivered at The Hartford. | Communities;TDAC |
| COP: Engineering Community of Practice (Restricted Access) | https://thehartford.sharepoint.com/sites/SWECOP | development standards;devops;cloud;github;architecture;data science;thip | swe;engineering community;engineering cop;software engineering;ecop | Our mission is to transform the engineering culture to a collaborative environment that cultivates a sense of purpose,encourages mastery,and promotes autonomy. | Communities;Enterprise Data;TDAC |
| COP: Enterprise Cloud Organization Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjc2MjM1NjEyMTYifQ/all | e3;faqs;practice;software;amazon;eks;rds;lambda;terraform;apptio;jenkins;sftp;devsecops;sumo logic;terraform;rds;iam | aws guidelines;cloud infrastructure;hig cloud | The ECO’s mission is to lead the enterprise on a path towards cloud transformation by providing a public cloud working environment and enabling partners on their journey to the cloud. | Communities |
| COP: Hadoop EMR Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjEwMzQwNzIwNjQifQ/all | yammer;engagement;career;professional;skills;tools | hadoop | Please utilize this Yammer for any questions you may have while using EMR and to interact with other users to share best practices. As well we will notify you all here for any changes we make as admins to the platform. | Communities;TDAC |
| COP: iConnect COE Community of Practice | https://thehartford.sharepoint.com/sites/iconnect-coe | migration;iconnect;m365;use case;practice | iconnect coe;icoe | Dedicated to iConnect site builds and use cases drawn from our services and design portfolio. | Communities |
| COP: IoT Innovation Labs Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjE2MDA5OTEyMzIifQ/all | siri;alexa;smart;device;Connected,or “smart,” devices are everywhere:yirtual assistant;thermostat;water sensor;security camera | internet of things | The Hartford’s IoT Innovation Lab uses connected devices to help predict,prevent,detect and mitigate losses. See how the lab uses data to develop unique insights for customers. | Communities |
| COP: IT Claims Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMzM5MTM2NTczNDQifQ/new | tech;ops;faqs;enterprise;systems;data | it claims;claim it;claims it;it claim | Create an organized site to replace legacy team site. This Yammer Community will allow for better sharing and communication for all of Claims IT. | Communities;Tech Support;Claims |
| COP: Licensed Employee Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTcwNDgyNzA4NDgifQ/all | licensing;professional;certification;exam;career;lnc;job quest;jobquest;examination | licensed employee;employee licensing;licensing faqs | This is a place to ask questions,get answers and share your experience as a licensed professional of The Hartford. Curious about obtaining a license or maintaining one outside of role that requires it? Were here for you too! | Enterprise Data;Communities;TDAC |
| COP: Observability Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjc2MjM1Mjg0NDgifQ/all | splunk;logging;elm;enterprise | observability | Community Site supporting Observability of Practice. | Communities;Tech Support;TDAC |
| COP: Power Platform Center of Excellence | https://thehartford.sharepoint.com/sites/PowerPlatformCoE/SitePages/Home.aspx | dataverse;powerbi;power bi;cop;apps;enterprise;technology;center of excellence;coe;microsoft;power automate;m365 | power platform;ppcoe | Using Power Apps,you can quickly build custom business apps that connect to your business data stored either in the underlying data platform (Microsoft Dataverse) or in various online and on-premises data sources. | Communities;Tech Support |
| COP: Power Platform Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTUzMDU4NzM0MDgifQ/all | power automate;m365;power apps;coe;support;sharepoint;custom apps | power platform community | Join us at our Power Platform CoE to learn more about the Power Platform including: Policies and Standards,Guided Learning,andPlatform Updates. Explore ways to create engaging applications,efficient automations and dazzling data visualizations. | Communities;Tech Support |
| COP: Quality Center of Enablement | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI4NzI3MDM1OTA0MCJ9/all | atf;framework;testing;qa;devops;edo;migration;test case;dashboard;github | quality center;qcoe;automated testing;testing framework | QCOE owns Test Automation Frameworks to support various layers of IT. | Communities;Reference;TDAC |
| COP: SDF Community of Practice | https://thehartford.sharepoint.com/sites/SDF | sdf community;github;svn;jenkins;udeploy;software development;developer;technology;nexus iq;cop | sdf community;software development framework;sdf | Team for users of SDF Products: Github,SVN,Jenkins,Nexus IQ,Nexus Repo,uDeploy and Sonarqube. | Tech Support;Operations;Communities |
| COP: SharePoint Sites Community of Practice | https://thehartford.sharepoint.com/sites/SharePointSuccessSite | webpart;sites;build;sharepoint;design;permissions;team sites;admin;migration;m365;web-part;knowledge | sharepoint sites;sharepoint support;sharepoint help | Learn how to create SharePoint sites that meet the goals of your team,project,or community group. | Communities;TDAC |
| COP: Snowflake Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI4NzI3MDI2ODkyOCJ9/about | software;data;edo;cto;practice;cop;analytics | snowflake | Part of EDO Community of Practice hub on iConnect. | Communities;Claims |
| COP: Staff Legal Community of Practice | https://web.yammer.com/main/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI4MjM5ODUwMjkxMiJ9/new | legal;law;practice;slo;pii;knowledge;cop | staff legal | The purpose of this community is to deepen the bond between offices around the country,celebrate victories,share common strategies,and generally help all members of SLO connect to others within the organization. | Communities;TDAC |
| COP: Tableau Community of Practice | https://thehartford.sharepoint.com/sites/DataTools/Tableau/SitePages/LearningTeamHome.aspx | cop;practice;knowledge;data;analytics;software;edo;taco;visualization;dashboard | tableau | Part of EDO Community of Practice hub on iConnect. | Communities;TDAC |
| COP: Talend Data Integration Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI4NzI3MDY2MjE0NCJ9/all | edo;cto;knowledge;data;practice;cop | talend | Part of EDO Community of Practice hub on iConnect. | Communities |
| COP: The Hartford’s BA Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjE5Njg4Nzc1NjgifQ/all | yammer;engagement;career;professional;skills;tools | business analyst;ba community | The Hartford’s BA Community. | Communities;TDAC |
| COP: ThoughtSpot Community of Practice | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI4NzI3MDUwNjQ5NiJ9/all | knowledge;cop;practice;cto;edo | thoughtspot;thought spot | Part of EDO Community of Practice hub on iConnect. | Communities |
| COP: Women in Technology Community of Practice | https://web.yammer.com/main/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTUzNTM2MCJ9/new | knowledge;cop;practice;women;technology | women in tech;women in technology;wit | Provide opportunities for professional support,growth,advancement and networking to enable greater gender balance at The Hartford. | Corporate;Leaders;Marketing and Communications |
| CORP: 2022 Chairman’s Award Winners | https://thehartford.sharepoint.com/Shared%20Documents/Forms/AllItems.aspx?id=%2FShared%20Documents%2F2022%20Chairman%27s%20Award%20Winners%5FFINAL%2Epdf&viewid=4d6b68d6%2D48a5%2D4dec%2D9629%2Da34693736b5e&parent=%2FShared%20Documents | maxum;e&s;icon;mlc uw;lmt;umbrella;property choice;policycenter;p&c;omnicron;covid;srg;gbc;fow;workplace communities;purpose;cybersecurity;cyber response;aum;talcott;himco; | chairmans award;chairman’s award | The 2022 Chairman’s Award winners have been named. | iConnect;Leaders;Corporate |
| CORP: 2022 Chairman’s Award Winners | E&S Binding Team | https://thehartford.sharepoint.com/SitePages/Chairman%E2%80%99s-Award-Feature–Team(1).aspx | ratio;business model;profitability;premium;wholesale;growth;gtm;transform;chairman’s;award | excess and surplus;e&s;excess & surplus | Learn why the Excess and Surplus (E&S) Binding team was honored with a Chairman’s Award in the first feature of a twelve-part video series highlighting the 2022 Chairman’s Award winners. | iConnect;Leaders;Corporate |
| CORP: Christopher J. Swift Blog | https://thehartford.sharepoint.com/sites/blog-christopher-j-swift | executive;ceo;elt;leadership;blogs;communications;slt | chris swift;christopher swift | Blog entries from Chris Swift,CEO of The Hartford. | Communities;Corporate;Training |
| CORP: Climate Change | Take a Climate Master Class | https://thehartford.sharepoint.com/SitePages/Take-A-Climate-Master-Class.aspx | esg;earth;global;risk;warming;environmental;learning;diversity;pollinator;earthwatch | climate change | Extreme weather caused by climate change significantly impacts people’s lives and businesses. As a leading insurer and asset manager,we understand the business imperative of transitioning to a greener society,and we are doing our part to drive sustainable change. | Communities;Corporate |
| CORP: Community Workplace | Mountain Community | https://thehartford.sharepoint.com/sites/mountaincommunity | yammer;engagement;employees;region;hub | mountain community;mountain wpc | Welcome to the Mountain Community,comprising Arizona,Colorado,Kansas,Montana,North Dakota,South Dokota,Nebraska,New Mexico,Utah,and Wyoming. | Leaders;Marketing and Communications;Corporate |
| CORP: Community Workplace | New England Community | https://thehartford.sharepoint.com/sites/newenglandworkplacecommunity/SitePages/Home.aspx | yammer;engagement;employees;region;hub | new england hub;new england workplace;new england community;newc;new england wpc | Welcome to the New England Community where we will cultivate a sense of belonging and community within geographies regardless of function or work arrangement through equitable employee experiences. | Corporate;Communities |
| CORP: Community Workplace | North Central Community | https://thehartford.sharepoint.com/sites/northcentralcommunity | yammer;engagement;employees;region;hub | north central community;north central wpc | Welcome to the North Central Community where we will cultivate a sense of belonging and community within geographies regardless of function or work arrangement through equitable employee experiences. This community is made up of ~2,000 of us that reside in the States of: MN,IA,MO,WI,IL,MI,OH,IN,KY | Communities;Corporate |
| CORP: Community Workplace | Northeast Community | https://thehartford.sharepoint.com/sites/northeastcommunity | yammer;engagement;employees;region;hub | northeast hub;northeast workplace;northeast community;northeast wpc | Welcome to the Northeast Community. | Corporate;Communities |
| CORP: Community Workplace | Pacific Community | https://thehartford.sharepoint.com/sites/pacificcommunity | yammer;engagement;employees;region;hub | pacific community;pacific wpc | Welcome to the Pacific Community where we will cultivate a sense of belonging and community within geographies regardless of function or work arrangement through equitable employee experiences. | Communities;Corporate |
| CORP: Community Workplace | South Central Community | https://thehartford.sharepoint.com/sites/southcentralcommunity | yammer;engagement;employees;region;hub | south central community;southcentral community;south central wpc | Welcome to the South Central Community,comprising Louisiana,Arkansas,Oklahome,and Texas. | Communities;Corporate |
| CORP: Community Workplace | South Community | https://thehartford.sharepoint.com/sites/southcommunity | yammer;engagement;employees;region;hub | south community;south wpc | Welcome to the South Community where we will cultivate a sense of belonging and community within geographies regardless of function or work arrangement through equitable employee experiences. | Communities;Corporate |
| CORP: Community Workplace | Southeast Community | https://thehartford.sharepoint.com/sites/southeastcommunity | yammer;engagement;employees;region;hub | southeast community;south east community;south east wpc;southeast wpc | Welcome to the Southeast Community where we will cultivate a sense of belonging and community within geographies regardless of function or work arrangement through equitable employee experiences. This community is made up of ~2,000 of us that reside in the States/District of: DC,DE,GA,MD,NC,SC,TN,VA,WV | Communities;Corporate |
| CORP: Doug Elliot’s blog | https://thehartford.sharepoint.com/sites/blog-doug-elliot | blog;president;p&c;elt;executive | doug elliot | Doug Elliot’s blog. | Enterprise Data;Operations |
| CORP: EBC Login | https://agency.thehartford.com/forms/home.html | p&c;p&c agents;property & casualty;quote;electronic business;business center;ops;customer;service | ebc | Electronic Business Center (EBC) for producer access. | Enterprise Data;Operations |
| CORP: EBC Registration | https://agency.thehartford.com/inquiries/ebpp/reg/EmpLogon.jsp | employee id;p&c;p&c agents;property & casualty;employee login;contractor login;repository;customer;service;ops | ebusiness center | Employee or contractor EBC registration. | Corporate;Communities;Hartford policies |
| CORP: FAQs |Blitz Week | https://thehartford.sharepoint.com/:w:/s/community-and-giving/EXh-ZzUVurlAvjCWuYnJV14BogxFVn2aayzU9Z89ay1fBg | blitzweek;blitz;week;volunteering;giving;philanthropy;charity | corporate match;match request;dollars for doers | Which donations will get matched during the 100% match Blitz Week? | Operations;HR;Corporate |
| CORP: FAQs |The Hartford Workplace Community | https://thehartford.sharepoint.com/:w:/r/sites/RTOFoW/_layouts/15/Doc.aspx?sourcedoc=%7BA7F86DD7-B462-4700-83FA-A62E89F11C61%7D&file=FAQs%20The%20Hartford%20Workplace%20Community.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | checklist;faq;process;guidance;instructions;pacific;southeast;north central;mountain;new england;northeast;fwa;flexible;place;purpose;performance;hartford office | workplace community faqs;regional faqs;workplace hub faqs | As we continue testing and learning more about our employees’ experiences with our new work model,we are piloting the evolution of our prior office-based Hub model. | Leaders;Restricted Access;Corporate |
| CORP: HIG Administrative Support (Restricted Access) | https://thehartford.sharepoint.com/sites/HIGAdministrativeAssistants | hig;administrative;assistant;executive;communications;elt;support;staff;slt;administrator;gatekeeper | exec admin;admin assistant;elt admin | Collaboration site for support staff of Executive Leadership Team. | Corporate;Leaders |
| CORP: Lead Support Portal | https://thehartford.sharepoint.com/sites/LeaderSupportPortal | iex;rta;wfm;recon;job aid;reporting | lead support portal;support portal job aids;leader support job aids | Job aids and self-service documentation for lead support. | Corporate;Leaders |
| CORP: Leadership Forum | https://thehartford.sharepoint.com/sites/LF | program;career;process;workforce;talent;future of work | leadership forum | The one-stop-shop for leaders to problem solve,share ideas/questions,and get updated on programs and initiatives. | Corporate;Leaders |
| CORP: Leadership Readiness Resources | https://thehartford.sharepoint.com/sites/LeadershipReadinessResources | portal;leader;new hires;training | leadership resources;leadership readiness;leader readiness | Site includes information required for leaders in Claims & Ops to perform and drive the business forward. | iConnect;Corporate;Communities |
| CORP: Local Office | Aurora | https://thehartford.sharepoint.com/sites/localoffice-aurora | local;hub;workplace;office;illinois | aurora community;aurora office | Welcome to the Aurora office homepage! | iConnect;Corporate;Communities |
| CORP: Local Office | Charlotte | https://thehartford.sharepoint.com/sites/localoffice-charlotte | office;local;hub;workplace;southeast;north carolina | charlotte office;charlotte community | Welcome to the Charlotte Local Site! | iConnect;Corporate;Communities |
| CORP: Local Office | Florida North | https://thehartford.sharepoint.com/sites/LocalOffice-NorthFlorida | florida;southeast;hub;office;workplace;local | north florida;florida north | Welcome to the Florida North Homepage! | iConnect;Corporate;Communities |
| CORP: Local Office | Florida South | https://thehartford.sharepoint.com/sites/LocalOffice-southFlorida | hub;southeast;local;office;workplace | south florida;florida south | Welcome to the Florida South homepage! | iConnect;Corporate;Communities |
| CORP: Local Office | Hartford | https://thehartford.sharepoint.com/sites/localoffice-hartford | hub;office;local;workplace | hartford local;home office | Welcome to the local Hartford office homepage! | iConnect;Corporate;Communities |
| CORP: Local Office | Houston | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMjExNjM1MDU2NjQifQ/all | hub;office;local;workplace | houston office;houston community | Yammer Group of the Houston office and surrounding region. | iConnect;Corporate;Communities |
| CORP: Local Office | New Hartford-Clinton | https://thehartford.sharepoint.com/sites/LocalOffice-NewHartford | hub;workplace;local;office;new york | new hartford;new hartford clinton | New Hartford is an exceptional workplace built on strong engagement within and across departments;support of wellness activities;creation of a strong brand in our local community;and a focus on talent,development,retention and attraction. | iConnect;Corporate;Communities |
| CORP: Local Office | Phoenix | https://thehartford.sharepoint.com/sites/localoffice-arizona | local;office;arizona;workplace;hub | phoenix office;phoenix community | Welcome to the Phoenix Hub Homepage! | iConnect;Corporate;Communities |
| CORP: Local Office | San Antonio | https://thehartford.sharepoint.com/sites/LocalOffice-SanAntonio | hub;texas;local;office;workplace | san antonio office;san antonio community | Welcome to the San Antonio homepage! | iConnect;Corporate;Communities |
| CORP: Local Office | Windsor | https://thehartford.sharepoint.com/sites/localoffice-Windsor | local;office;workplace;hub | windsor office;windsor community | To be a destination for talent where employees can grow their careers,foster and benefit from inclusion within the HUB,and support our local communities. | iConnect;Corporate;Communities |
| CORP: Local Offices of The Hartford | https://thehartford.sharepoint.com/sites/localoffice | local hartford;offices;local offices;communications;publishing;local of the hartford;social media;hub;regional;region | local office;local sites;hartford locations | Offices comprising our main and regional headquarters and operations. | Hartford Policies;Corporate;Ethics and Compliance |
| CORP: Media Relations Policy | https://thehartford.sharepoint.com/:b:/r/sites/iConnect/WorkTools/tools/Shared%20Documents/MediaRelationsPolicy.pdf | news;media;spokespeople;financial analysts;outside parties | media relations;media coverage;financial press | The Hartford’s media relations policy. | iConnect;Corporate |
| CORP: Notary List | https://thehartford.sharepoint.com/Lists/Notary%20List/AllItems.aspx | contact;profile;people | notary;notaries | Listing of certified notaries across HIG enterprise. | Communities;Corporate |
| CORP: Recognition and Shout-outs | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MzcyMDQzODc4NCJ9/new | praise;recognize;anniversary;merit;reward | shoutout;shout-outs | This community provides company-wide recognition for employees’ accomplishments. | Enterprise Data;Restricted Access;Corporate |
| CORP: Reinsurance IT (Restricted Access) | https://thehartford.sharepoint.com/sites/REIT | reinsurance;technology | reinsurance it | Welcome to the Reinsurance IT SharePoint site! Our mission is to provide a navigation friendly site that promotes knowledge sharing and provides valuable resources to our organization. | Leaders;Corporate |
| CORP: Strategy and Development | https://thehartford.sharepoint.com/sites/iconnect/WorkTools/Organization/PE/SitePages/PE.aspx | podcast;the lead;executive;communications;earnings;industry | strategy and development | News portal for The Hartford’s Executive Communications. | Marketing and Communications;Corporate |
| CORP: The Hartford Fact Sheet | https://s0.hfdstatic.com/sites/the_hartford/files/facts-about-the-hartford.pdf | facts;trivia;history;company;information;glance;quick;historic | fact sheet;Hartford facts;hig facts | Key facts,financial highlights,and market rankings for The Hartford. | Corporate;Marketing and Communications;Ethics and Compliance |
| CORP: The Hartford on Facebook (External) | https://www.facebook.com/TheHartford | official;social media;follows;likes;comments;personal use | official facebook;hartford facebook;facebook hartford;facebook the hartford | Official Facebook page of The Hartford. | Corporate |
| CORP: The Hartford Organizations | https://thehartford.sharepoint.com/SitePages/landing-page-organizations.aspx | iconnect organization;lob;business function;functional unit;business unit;department;lines of business | iconnect orgs;iconnect organizations;organization central;organizations home;organizations list;organizations landing | This landing page outlines all of The Hartford’s businesses and functions that maintain a communications presence on iConnect. Each area can bring you different insights in to the operations of our individual organizations. | iConnect;Corporate |
| CORP: The Hartford Workplace Community | https://thehartford.sharepoint.com/Shared%20Documents/Forms/AllItems.aspx?id=%2FShared%20Documents%2FTheHartfordWorkplaceCommunity%2Epdf&parent=%2FShared%20Documents | hybrid;remote;region;hub;local;office;policy;employee;engagement;future of work | workplace community;regional hub;workplace hub | Cultivate a sense of belonging and community within geographies regardless of function or work arrangement through equitable employee experiences. | Data Science;Marketing and Communications |
| DS: Data Science Central (The Exchange) | https://thehartford.sharepoint.com/sites/DSTheExchange | organization;lob;line of business | overview data science;data exchange;ds guidance;data science guidance;data science info;ds info;ds org;ds organization;data science org;data science organization;ds resources;data science resources | iConnect Home | We are an applied Data Science organization,placing high priority on the adoption of models and tools into our business process. From the Renaissance to the Industrial Revolution. Enabling our teams to put our insight capital to work faster. | Data Science;Marketing and Communications |
| DS: Enablement | https://thehartford.sharepoint.com/sites/DSTheExchange/SitePages/Data-Science-Enablement.aspx?web=1 | clds;eraas;ulm;adoption;mlops;refinery;model factory;matador;c-hub;analytic;rating;data mart;automation;dsaas | enablement pillars | Enable accelerated access to advanced analytics and data-driven decision-making through industrialization of artificial intelligence,machine learning and curation of foundational enterprise data solutions. | Data Science;Reference |
| DS: Glossary | https://thehartford.sharepoint.com/:p:/r/sites/global-specialty-central/_layouts/15/Doc.aspx?sourcedoc=%7B28B98E45-64CD-40A6-86DF-6F398C7D97B0%7D&file=Glossary%20of%20DS%20Terms%20(Summary).pptx&action=edit&mobileredirect=true | terminology;acronyms;dictionary;glossary;data science;define;meaning;quote risk;cross-sell;triage | ds terms;ds glossary;ds terminology;data science glossary;data science terminology;data science terms | A series of models designed to prioritize submissions in GLASS for the purposes of improving underwriter efficiency. The models create an A – D grading which indicates the recommended order to underwriters to work on submissions. | Data Science;Marketing and Communications |
| DS: Insight Briefs | https://thehartford.sharepoint.com/sites/DSTheExchange/SitePages/Insights-Brief.aspx | case;profiles;portfolio;testimonial;product;lob;group benefits;claims;global specialty | insight briefs | One-to-two page overview of progress made and/or insights gained during product development. | Data Science;Marketing and Communications |
| DS: Support | https://thehartford.sharepoint.com/sites/DSTheExchange/SitePages/Data-Science-Support.aspx?web=1 | dss;roadmap;inventory;deduping;retrain;exchange;fmcsa;mdt;oversight;staffing;production support | data science support | Supporting the overall Data Science Support (DSS) and their Portfolio by insuring all assets that are delivered to our customers are protected and continue to deliver as expected. | Data Science;Reference |
| DS: Text Factory Overview | https://thehartford.sharepoint.com/:w:/r/sites/DSTheExchange/_layouts/15/Doc.aspx?sourcedoc=%7BF04B12DB-04CE-47F0-940A-BFC54B515A3F%7D&file=TF_User_Guide_2022.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | factory;data;extraction;model;oracle;discovery;ace;concept;claims;tables;analytics | text flag;text factory;ds faqs;data science faqs;ds faq | Text Factory is a product of Claims Data Science. It is a patented process that extracts concepts from unstructured data on a daily basis. | EPI;Corporate |
| EPI: Claims Ops Virtual Boards | https://thehartford.sharepoint.com/sites/THWClaimsBoards/SitePages/Claims OpsTHW.aspx | claims opsthw;claims;ops;huddleboards;performance boards | ops thw;wims request | The Hartford Way Virtual Boards. | EPI;Corporate |
| EPI: Community Forum for Sharing Best Practices | http://learn/community/forum.cfm?topic=484 | uw;collaboration;support;feedback;performance;process;discussion;use case;metrics;skills;improvement;coaching | sharing best practices;best practice collaboration | This forum is a place for Collaborative Sharing of Ideas and Best Practices across our centers. | EPI;Training;Corporate |
| EPI: Continuous Improvement Resources | http://learn/lxp/default.cfm? | continuous improvement;beginner;intermediate;curriculum;epi;problem solving;rcps | ci training;six sigma training;ci resources;lean six sigma | Featured courses and forums for learning and advancing in Lean Six Sigma methodologies. | Reference;Training;EPI |
| EPI: Demand and Capacity | https://thehartford.sharepoint.com/sites/hr-performance/managers/Shared%20Documents/2022-2023%20Overall%20Talent%20Cycle/Assess%20Potential/Demand%20and%20Capacity%20Management%20Overview.pdf | overview;transparency;continuous;rcps;peak;mindset;downtime | demand & capacity;capacity management;demand and capacity;demand planning | Start by comparing expected demand to the capacity available. | EPI;Reference |
| EPI: FAQs | THW Performance Board App & Best Practices | https://thehartford.sharepoint.com/:w:/r/sites/SCPLOpsHartfordWayResources/_layouts/15/Doc.aspx?sourcedoc=%7B317B6EAE-EEBB-440D-9565-1F058FEE4CBE%7D&file=Best%20Practices%20and%20FAQs.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | checklist;faq;process;guidance;instructions;merge conflict;onenote;corrupt;permissions;history;collaboration training | performance board faqs;huddle board faqs;onenote issues;onenote bugs | How do I add base OneNote,Excel,PowerPoint documents to a performance board? | EPI;Training |
| EPI: Green Belt Training | http://learn/LRC/opencontent/openchecklist.cfm?curriculaid=1225 | six sigma;lean;practice;community;career;skilling;rcps;epi;continuous improvement | green belt | Green belt journey and learning curriculum. | EPI;Training |
| EPI: Job Aid | RAPID Model Framework | https://thehartford.sharepoint.com/sites/enterprise-risk-management-central/Career%20Corner%20Documents/RAPID%20Model%20Framework.pdf | consensus;decision-making;input;recommend;decide;perform;agree | rapid;decider;decision process;decision model;decision framework | RAPID role descriptions and decision roles. | Reference;Training;EPI |
| EPI: Medallia Dashboard | https://thehartford.medallia.com/sso/thehartford/pages/798?roleId=154860&f.timeperiod=371&f.reporting-date=e_responsedate&f.calculation=40&alreftoken=%22a2a53b14c233c54fa14f875db0bb92ca%22 | checklist;faq;process;guidance;instructions;problem-solving;process;continuous improvement;epi;dashboard;submissions;sub tab;pst;huddle;performance board;`billing;tat;accuracy;efficiency;process improvement | medallia sso;medallia dashboard;medallia access;medallia site | Single sign-on link for accessing The Hartford’s Medallia Dashboard. | Reference;EPI;Corporate |
| EPI: Medallia Problem Solving Tool Guide | https://thehartford.sharepoint.com/sites/CX/Team%20Documents%20TEST%20TEST%20TEST/Medallia/User%20Guides%20And%20Reference%20Materials%20For%20Documents%20Tab/Problem%20Solving%20Tool/Live%20Versions/Problem%20Solving%20Tool%20-%20Medallia%20User%20Guide.pdf?cid=cf1f962a-3a54-4d8d-9b99-88ea1cd4a379 | sso;feedback;problem-solving;process;continuous improvement;instruction;ci;epi;dashboard;submissions;sub tab;pst;dashboard | medallia issue;medallia faqs;medallia bugs;medallia user;medallia help;medallia support | This guide is intended to be used as a reference for features and functionality of the Medallia Problem Solving Tool. Employees utilizing this tool should work with their managers to understand any specific processes, requirements,best practices,etc. that are in place for their team. | EPI;Tech Support;Corporate |
| EPI: OneNote | https://thehartford.sharepoint.com/sites/THWCOE/SitePages/OneNote-Glossary.aspx# | onenote online;onenote login;my work onenote;my notebooks;mes bloc-notes;il mio blocco appunti | huddle board;huddleboard;performance board;onenote faqs;one note faqs | The OneNote Glossary within The Hartford Way COE includes all support channels,learning assets,and FAQs related to THW performance board remediation. | EPI;Reference;Corporate |
| EPI: SC PL Claims Ops Hartford Way Resources | https://thehartford.sharepoint.com/sites/SCPLOpsHartfordWayResources/SitePages/Problem-Solving.aspx | voice;customer;employee;consulting;continuous;improvement;pst;medallia;performance board;process confirmation;stanard work;huddle | rcps;root cause;root problem solving | Root Cause Problem Solving (RCPS) is a systematic method to respond to feedback or problems. It is designed to solve for the true root cause of the problem. We use data and facts to respond to the feedback. | EPI;Corporate |
| EPI: Smart Goals | https://thehartford.sharepoint.com/sites/SCPLOpsHartfordWayResources/Shared Documents/01 The Hartford Way Tools/Coaching/SMART Goals.pptx | specific,measurable;achievable;timely;improvement;continuous;strategic;deadlines | smart goals;smart goal | One-pager summarizing the goal-setting addressed through Smart Goals. | EPI;Reference |
| EPI: Standard Work for Leaders and Onboarding | https://thehartford.sharepoint.com/sites/SCPLOpsHartfordWayResources/SitePages/Standard%20Work%20for%20Leaders.aspx | onboarding;mentor;leadership;new hire;workplace;coaching;hiring manager;process;small commercial;personal lines;ops;employment;engagement | coaching topics;week one;week 1;retention | Starting with a new company,new industry,or new role can be intimidating. Take the time to show your new hire that they made the right decision in joining The Hartford. | EPI;Training;Corporate |
| EPI: THW Resources for SC,PL,Claims Ops | https://thehartford.sharepoint.com/sites/SCPLOpsHartfordWayResources | dcm;skills;matrix;ops;rcps;huddle;performance board;ci;epi;small commercial;personal lines;claims;continuous improvement;claims | hartford way resources;thw resources | Leader guides for SC,PL,CCC,CCT,and Centralized Ops. | EPI;Training |
| EPI: Yellow Belt Training | https://thehartford.sharepoint.com/sites/THWCOE/RCPS%20Training/Forms/AllItems.aspx?id=%2Fsites%2FTHWCOE%2FRCPS%20Training%2FYellow%20Belt%2FYB%20Virtual%20Class%20v16%2003%5F2022%20%282%29%2Epdf&parent=%2Fsites%2FTHWCOE%2FRCPS%20Training%2FYellow%20Belt | six sigma;lean;thw;rcps;problem solving;continuous improvement;certification;career;skilling;process;epi | yellow belt | Root cause problem-solving training for Yellow Belts. | Communities;HR |
| EPI: Performance Boards | https://thehartford.sharepoint.com/sites/SCPLOpsHartfordWayResources/SitePages/Performance-Boards.aspx | onenote;quick path;one note;huddle;sync;browser;teams;support;brainstorm;itu | best practice performance;performance board best;board practices | Performance Boards display team information on elements such as morale,celebrations,announcements,customer feedback,daily performance and demand and capacity. | EPI;Reference |
| ERGs: Become a Member or an Ally | https://thehartford.sharepoint.com/sites/ERG-central/SitePages/Become-a-Member.aspx | member;membership;learning;engagement;employee;workday;process;leadership | joining an erg;become a member;membership in ergs;erg membership;membership in an erg | Why Join an ERG? There are so many benefits to joining an ERG! Review What Are ERGs and Why Are They Important to learn more. | Communities;Corporate |
| ERGs: Diversity Equity and Inclusion | https://thehartford.sharepoint.com/sites/Diversity | diversity;inclusion;equity | dei;de&I home | Diversity refers to all aspects of human difference,social identities,and social group differences. | Communities;Corporate |
| ERGs: Diversity Equity and Inclusion | Courageous Conversations | https://thehartford.sharepoint.com/sites/Diversity/SitePages/Courageous-conversations.aspx | dei;diversity;engagement;erg;leadership;behaviors | courageous;c3 | Courageous Conversations are now more important than ever. These conversations show us the importance of keeping a curious mind and give us an awareness of other peoples feelings,emotions,and experiences. | Communities;Corporate |
| ERGs: Diversity Equity and Inclusion | Gender Bias and Leadership Stereotypes | https://thehartford.sharepoint.com/:p:/s/Diversity/Eb8lSqDHzPREuOzoDF0kPXEBnnQaXnz9Fh358Bjnnt4rcg | c3;awareness;behavior;unconscious;female;male;double standard;ally;safe space;scenario;guardrail;template;escalation | gender bias;stereotypes;gender roles;leadership bias;bias training | This structured resource will provide content to support a Courageous Conversation Circle (C3) on Gender Bias and Leadership Stereotypes. In this resource you will find a pre-watch video link,summary points,recommended discussion questions and tips on how to plan your upcoming C3. | Hartford Policies;Communities;Corporate;Training |
| ERGs: Employee Resource Groups | https://thehartford.sharepoint.com/sites/ERG-central | central;portal;hub;ergs;erg | employee resource groups | Our nine Employee Resource Groups (ERGs) provide us all with opportunities to develop,grow and give back to the community. | Communities;Corporate |
| ERGs: Employee Resource Groups | https://thehartford.sharepoint.com/sites/ERG-central/SitePages/ERGHome.aspx | employee resource;resource group;social media;communications;affinity;courageous;conversations;esn;publishing | erg home;erg iconnect;erg central;ergs home;ergs iconnect;ergs central;erg org;erg organization | Demographic-based communities dedicated to advocacy,mentoring,making our workplace more inclusive,and strengthening our brand. | Reference;Training;Communities;Corporate |
| ERGs: How to Join an ERG | https://thehartford.sharepoint.com/sites/Diversity/Shared Documents/ERG Hub Site/How to Join an ERG.docx | faq;recruit;workday;membership;affiliation;faqs;process;appn;hln;matpros;yopros;pwn;pride;dei;mil;com;fan;bipn | join erg;joining erg;join an erg;joining ergs | Steps on joining an Employee Resource Group at The Hartford. | Corporate;Communities |
| ERGs: Job Aid | Facilitator Resources | https://thehartford.sharepoint.com/sites/Diversity/SitePages/CC-facilitator-resources.aspx | checklist;job aid;faq;process;guidance;instructions;intention;intent;emotional;health;skills cards;workday;template;handout;guardrails;tracker | c3 resources;c3 job aid;c3 facilitation;c3 facilitator | Facilitator Resources for Courageous Conversations,including workbooks,surveys,and escalation process. | Communities;Corporate |
| ERGs: LGBTQ+ Professionals Network (PRIDE) ERG Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MTgxNTUxMjA2NCJ9/all | dei;community;lesbian;gay;queer;transgender;ally;allyship | lgbtq;pride network;pride erg;pride community;pride | PRIDE champions the growth,development and success of our members and supports our companys business goals and objectives by providing a center of expertise for LGBTQ+ awareness,networking,and business practices. We are an inclusive community open to all employees. | Communities;Leaders;Corporate |
| ERGs: Professional Womens Network (PWN) ERG Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MTgxNTUwMzg3MiJ9/new | erg;community;advocacy;behaviors;leadership;ally;development;dei | pwn;professional women | The Professional Women’s Network (PWN) is an inclusive community that enables women to achieve their full potential,fulfilling our brand as the employer choice for women,while building The Hartford’s competitive advantage. | Hartford Policies;Communities;Corporate |
| ERM: BRO | Business Resiliency Policy | https://thehartford.sharepoint.com/:w:/r/sites/business-resiliency-office/Shared%20Documents/Policy%20and%20Standards/General/2021%20Business%20Resilience%20Policy.docx | resiliency;bro;framework;continuity;disaster;preparation;emergency | resiliency policy;disruptive;critical service;critical services;mission critical | This policy builds a high organizational resilience posture across the Company when facing major adverse circumstances and events. | Enterprise Risk Management;Reference;Hartford Policies |
| ERM: BRO | Countrywide Office Emergency Procedures | https://thehartford.sharepoint.com/sites/business-resiliency-office/SitePages/Emergency-Preparedness.aspx | emergency management;shelter;security office;run hide;countrywide;safety;workplace | preparedness | Support procedures for emergency preparedness from our Business Resiliency Office (BRO). | Ethics and Compliance;Hartford Policies;Enterprise Risk Management |
| ERM: BRO | Emergency Notifications | https://thehartford.sharepoint.com/:b:/r/sites/business-resiliency-office/Shared%20Documents/Training/Everbridge%20Emergency%20Notifications/Mobile%20Manager%20Job%20Aid.pdf | emergency;disaster;crisis;preparation;notifications;alerts;bro;resiliency | everbridge;manage bridge app | The Hartford uses emergency notifications to communicate vital information to employees before,duringand/or after a disaster or crisis. These emergency notifications can be used to send one time updates such as an office closure or to identify persons in need of assistance through a polling option. | Operations;Hartford Policies;Enterprise Risk Management |
| ERM: BRO | Evacuation Assistance | https://thehartford.sharepoint.com/sites/business-resiliency-office/SitePages/Evacuation-Assistance.aspx | bro;form;safety;protocol;building;disaster;preparation;emergency | evacuation | Once you’ve identified the need for evacuation assistance above,please contact Corporate Health and Wellness at 860-547-7226. Health and Wellness will provide documentation on the evacuation assistance procedures to be followed during an emergency drill or actual emergency. | Hartford Policies;Enterprise Risk Management |
| ERM: BRO | The Hartford Health,Environment & Safety Manual | https://thehartford.sharepoint.com/:w:/r/sites/business-resiliency-office/_layouts/15/Doc.aspx?sourcedoc=%7BAAA806B6-752F-4E37-A98E-218FA8D606AA%7D&file=Health%20Environment%20and%20Safety%20Manual.doc&action=default&mobileredirect=true&cid=2a4dea51-23bd-4487-94f1-51e10897e896 | safety;protocol;health;preparation;disaster;bro;resiliency;security | safety manual | The Health,Environment and Safety Leader (HES) of each Hartford office will be accountable for implementing the program and bearing costs associated with the management of their office’s program. | Reference;Enterprise Risk Management;Hartford Policies |
| ERM: BRO | The Hartford’s Office Locations and Key Contacts | https://thehartford.sharepoint.com/sites/business-resiliency-office/Shared Documents/Locations and Key Contact Listing_Final.xlsx | state;city;address;HE&S;emergency;facilities;business resiliency;hours;security;onsite;rto;police;generator;vendors;campus;email;feeds | key contacts;office locations;office contacts;hartford offices | Listings of locations,contacts,Hartford campus floor leads,email lists,and vendor locations. | Enterprise Risk Management;WorkTools;Reference |
| ERM: BRO FAQs | Severe Weather | https://thehartford.sharepoint.com/:w:/r/sites/business-resiliency-office/_layouts/15/Doc.aspx?sourcedoc=%7BE1DB2533-CC55-42D7-9B52-B8C69735DA80%7D&file=FAQ%20-%20Winter%20Weather%20V.1011.docx&action=default&mobileredirect=true&wdOrigin=TEAMS-ELECTRON.p2p.bim&wdExp=TEAMS-CONTROL&wdhostclicktime=1669223331630&web=1&cid=1d27c2ca-b4b4-4515-9c5d-13eecc5b2ea7&CID=660E919D-9BD1-4F46-A90F-EB6F5BD4CE4F&wdLOR=c252630BA-AB58-4DD4-855E-6C03DF7C5644 | checklist;faq;process;guidance;instructions;health;environmental;safety;protocol;hes;office;closing;inclement;emergency;notification;24×7;24 x 7 | severe weather;office closing faq;office closings faqs | Investments in robust remote work capabilities have enabled our businesses to continue to operate and support our customers during significant weather events that may make travel to the office risky. | Enterprise Risk Management |
| ERM: Business Resilience Office (BRO) | https://thehartford.sharepoint.com/sites/business-resiliency-office | assurance;erm;osha;fema;enterprise;risk;everbridge;dhs | bro home;business resilience home;resilience office home;bro iconnect;business resilience iconnect;resilience office iconnect;bro central;business resilience central;resilience office central;bro org;bro organization | iConnect Home | Home site and landing page for The BRO team and resources. | WorkTools;Enterprise Risk Management |
| ERM: Corporate Security | https://thehartford.sharepoint.com/sites/corporate-security | building access;security;badge;safety;rto;return to office;workplace;vendor;employee;parking;facilities;facilities request | corporate security home;corporate security central;corporate security iconnect;security org;security organization | iConnect Home | Home site and landing page for The Hartford’s Corporate Security team. | ERM;Communities;Corporate |
| ERM: DEI Council | https://thehartford.sharepoint.com/:p:/r/sites/Diversity/_layouts/15/Doc.aspx?sourcedoc=%7B9695EB4B-9A85-439A-9611-146BD44A9F13%7D&file=2021%20EAC%20-%20072021.pptx&action=edit&mobileredirect=true | dei;diversity;engagement;erg;leadership;behaviors;erm;career | erm dei;erm diversity;erm erg;erg erm;ergs erm;erm ergs | Employee Action Committee & Sub Committee breakouts. | Enterprise Risk Management;Reference |
| ERM: Enterprise Risk Management Central | https://thehartford.sharepoint.com/sites/enterprise-risk-management-central | credit risk;operational risk;material risk;risk return;risk tolerance;enterprise risk;landing | iconnect erm;erm home;erm iconnect;enterprise risk management home;enterprise risk management iconnect;enterprise risk management central;erm org;erm organization | iConnect Home | The home site and landing page of the Enterprise Risk Management Organization (ERM). | Enterprise Risk Management |
| ERM: FAQs | Remote Work | https://thehartford.sharepoint.com/:w:/r/sites/enterprise-risk-management-central/_layouts/15/Doc.aspx?sourcedoc=%7B2D1DB85A-351A-4A35-A3D6-F7C817C4C33F%7D&file=HIG%20Remote%20Work%20FAQs.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | office;local;hub;workplace;safety;printer;network;thumb drive;skype | remote work faqs;wfh faqs;erm faq;erm faqs;enterprise risk faqs | Remote worker FAQs from Enterprise Risk Management. | Enterprise Risk Management;Reference |
| ERM: Model Risk Management Policy | https://thehartford.sharepoint.com/:b:/r/sites/enterprise-risk-management-central/Shared%20Documents/ERM%20Forum%20Presentations/2012/ModelRiskManagement060712.pdf | risk management;enterprise;model;documentation | model risk | Becoming Leaders in Model Risk Management. | Enterprise Risk Management |
| ERM: Overview | https://thehartford.sharepoint.com/:p:/r/sites/enterprise-risk-management-central/Shared%20Documents/EAC%20-%20Site%20Contents/ERM%20Overview%20-%20ERM%20101.pptx | enterprise;risk;model;erm;growth;appetite;credit;operational;alm;liability;governance;ercc | enterprise risk overview;enterprise risk resources;enterprise risk guidance;enterprise risk management info;enterprise risk management guidance;erm info;enterprise risk info;erm resources | Enterprise Risk Management (ERM) is the independent function responsible for assessing risk and risk management practices across the organization. | Enterprise Risk Management;Reference |
| ERM: Presentations | https://thehartford.sharepoint.com/sites/enterprise-risk-management-central/Shared%20Documents/Forms/AllItems.aspx | demo;library;introduction | erm guidance | Overview presentations on Enterprise Risk Management. | Enterprise Data;Finance |
| Finance: Analysis Notes Assistant | https://thehartford.sharepoint.com/sites/ANA | ana;excel;business analysis;tm1;bi;fintech;reporting | analysis notes | A resource for all things tied to the ANA (Analysis Notes Assistant) Excel add-in managed by the Finance R&D team. The site includes demos,upcoming events,installation assistance,presentation requests,etc. | Leaders;Finance |
| Finance: Beth Costello’s blog | https://thehartford.sharepoint.com/sites/blog-beth-costello | finance;blog;cfo;elt;executive | beth costello | Beth Costello’s blog. | Operations;Finance |
| Finance: Business FP&A,Expense and Claims,Ops & Tech | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Meet%20the%20Team%20Business-FP&A.aspx | cot;fp&a;expense;financial analysis;tm1;mlc;global specialty;himco;small commercial;personal lines;group benefits finance;claims;meet the team;management and reporting | cfo;finance team | The Business Expense Team provides expense support to the five segments: Middle & Large Commercial,Global Specialty,Small Commercial,Personal Lines and Group Benefits. Additionally,the team supports the Office of the Global CUO,Sales & Distribution,Actuarial and Data Science businesses. | Operations;Finance |
| Finance: Controllers Forms | https://i-finance.thehartford.com/sites/Satellite?cid=1084904340137&pagename=iConnect_Corporate_Finance/Page/GeneralContent&nt_page_id=1084904340137 | corporate finance;expense entry;system access;coding form;accounting form;etravel | controllers forms | Corporate Finance Controllers Forms. | Finance;Hartford Policies |
| Finance: Corporate Finance | https://thehartford.sharepoint.com/sites/finance-central | controller;fp&a;audit;m&a;treasury;accounting;innovation r&d;general ledger;landing | finance home;financial organization home;finance iconnect;corporate finance central;financial organization central;iconnect finance;finance org;financial org | iConnect Home | The home site and landing page of the Corporate Finance Organization. | Finance |
| Finance: Corporate Finance Policies | https://i-finance.thehartford.com/sites/Satellite?c=Page&cid=1115303610408&pagename=iConnect_Corporate_Finance/Page/GeneralContent | procurement policy;gaap;operating policies;regulatory;documentation | corporate financial policies;corporate finance policy | Policies and procedures governed by the Corporate Finance Organization. | Finance |
| Finance: Corporate Tax | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Meet%20the%20Tax%20Team.aspx | meet the team;tax planning;tax advice;audit;investment tax;accounting;regulatory;compliance;himco;m&a;government | tax team;corporate tax | Corporate Tax is made up of three teams consisting of Federal Tax Reporting & Compliance,State Tax Reporting & Compliance,and International Tax Reporting. | HR;Third Party;Finance |
| Finance: Create and Submit Expense Report | https://psftfinsso.thehartford.com/ | financial management;asset management;expense report;accounts payable;enterprise;general ledger;budgeting | peoplesoft | Welcome to the PeopleSoft submodule system. | Finance;Communities;Corporate |
| Finance: Diversity,Equity,and Inclusion | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Finance–-DE&I.aspx | dei;diversity;engagement;erg;leadership;behaviors;finance;career | finance dei;finance diversity;finance erg;erg finance;ergs finance;finance ergs | To cultivate a more diverse,inclusive and engaged Finance community. | Operations;Reference;Finance |
| Finance: Enterprise Financial Reporting EFR | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Need-Access-to-EFR-.aspx | controller;enterprise;reporting;compliance;himco;regulatory;tableau;access | efr;enterprise financial reporting;finance overview;finance guidance;fin overview;corporate finance;finance info;fin info;fin resources;fin guidance;corp finance guidance;corp finance resources;corp finance info | The EFR Tableau reporting tools is a flexible repository of data sources,workbooks and dashboards with download and sharing capabilities. | Operations;Reference;Finance |
| Finance: Expense Coding Manual | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Expense-Coding-Manual.aspx | efr coding;efr portal;expense system;expense close;key office;office code;expense policy;reporting;reference | expense coding manual | Corporate Finance Expense Coding Manual. | Hartford Policies;Finance |
| Finance: Innovation R&D Tax Credit Site | https://thehartford.sharepoint.com/sites/finance-central/SitePages/R%26D.aspx | it;risk;technology;aws;irs;tax;policy;innovation;investment;financial planning | r&d;research and development;research & development;tax credit | Here you can learn about the R&D tax credit process and whether your project qualifies for it. Click the interactive menu below,helpful links,or contact Tax to find out more! | Finance |
| Finance: Internal Audit | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Meet%20the%20Internal-Audit%20Team.aspx | risk;governance;investigation;accounting;compliance;standards;regulatory;meet the team | audit team;financial audit;internal audit | Internal Audit provides independent,objective assurance and advisory services across the Enterprise. The team brings a systematic,disciplined approach to evaluate and improve the effectiveness and efficiency of Management’s risk management,control and governance processes. | Finance;Marketing and Communications |
| Finance: Investor Relations | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Meet%20the%20Investor%20Relations%20Team.aspx | meet the team;communications;quarterly;earnings;analysts;webcast;leaders | investor relations team;ir team | Investor Relations is responsible for managing communications with the many analysts and institutional investors who cover the insurance industry or own shares in The Hartford and also for advising senior management on the expectations of this audience. | Reference;Training;Finance |
| Finance: Job Aid | Finance Talent and Development | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Finance-Talent-Development.aspx | checklist;job aid;faq;process;guidance;instructions;active listening;hedge funds;swaps;m&m;mergers;market risk;tm1;himco;forwards and futures;emotional intelligence;capital management;teamwork;workday | finance skills;finance career;career in finance;finance learning | Finance skilling steps for employees. | Finance |
| Finance: Mergers & Acquisitions | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Meet%20the%20M&A%20Team.aspx | meet the team;divestiture;joint ventures;renewal rights;portfolio;strategic alliances;takeover;acquisitons | m&a team;merger team | M&A incorporates corporate development activities including the planning and execution of strategies to meet enterprise-level objectives. | Finance;Marketing and Communications |
| Finance: Paid Leave: A Look Into the Past and Future | https://thehartford.sharepoint.com/sites/finance-central/Shared Documents/DEI/Let’s Break to Educate/Paid Leave -Presentation 9 20 22.pptx | pfml;tips;guidance;paid sick;paid family;medical leave;employer;pandemic;stress;federal;regulatory;pto;sick time;workforce;compliance;tpa;pfl | paid leave overview;paid leave 101;pfml overview | Overview of the evolution and case for Paid Leave. | Finance;Hartford Policies |
| Finance: Protect Investor Confidence | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Meet%20the%20team%20Controllers%20Team.aspx | accounting;himco;fp&a;enterprise planning;tm1;financial analysis | controllers;controller | The Controllers organization provides investors and other stakeholders with timely,decision useful financial information;fosters a quality accounting compliance culture,manages cash efficiently,and provides excellent customer service. | Operations;Reference;Finance |
| Finance: Sarbanes Oxley Resources | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Sarbanes-Oxley-(SOX).aspx | pmo;audit;financial reporting;osp;coso | sox;sarbanes | Section 404 of the Sarbanes-Oxley Act requires management to establish internal controls over financial reporting. This includes IT general controls for applications that support business processes or store data that could have a material impact on the financial statements. | Finance;Reference |
| Finance: SOX Reports | http://claimprod.thehartford.com/Communities/FO/WC/CXC/N2WC_CXCSOXResults.asp | sox;medical;billing;guidelines;regulatory;claim | claimxchange;xchange | Claim Xchange SOX results. | Finance;Hartford Policies |
| Finance: Statutory Licenses and Reporting | https://i-finance.thehartford.com/sites/Satellite?c=Page&cid=1444583116140&pagename=iConnect_Corporate_Finance%2FPage%2FGeneralContent | statutory;utilization;premiums;losses;iee | statutory licenses;statutory reporting | Statutory licenses and reporting. | WorkTools;Operations |
| Finance: Strategic Sourcing FAQs| Print Services,Express Mail + Courier | https://thehartford.sharepoint.com/sites/ssre-central/SitePages/Print-Mail-Courier.aspx | print;express;courier;packages;shipment;ups;fedex;package;campus;mailroom;mail;transportation;shipping;facilities;campusship;mybuy;ups;sip | print services;print mail courier;mail services;post office;printing faqs;print faqs | The Print Services team can help you with all your printing needs,from a few copies to more than a million! | Employee Benefits |
| Finance: Strategic Sourcing | Airline Discounts | https://thehartford.sharepoint.com/sites/ssre-central/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fssre%2Dcentral%2FShared%20Documents%2FResources%2FT%5Fand%5FE%2FHartford%20Fire%20Insurance%20Co%2E%20%5F%20Break%20from%20Business%20Instructions%20%20%206%2E%202022%2Epdf&parent=%2Fsites%2Fssre%2Dcentral%2FShared%20Documents%2FResources%2FT%5Fand%5FE | travel;airlines | airline discount;airline discounts;united airlines;united discount | United recognizes your loyalty,regardless of why you’re traveling. | WorkTools |
| Finance: Strategic Sourcing | Beeline Temporary Staffing Service | https://prod.beeline.com/hartford/ | temp;temporary;staffing;labor;contractor;vendor;hires;hiring | beeline | Home of Beeline staffing portal. | WorkTools;Third Party |
| Finance: Strategic Sourcing | Business Travel and Incentive Trips | https://www.concursolutions.com/home.asp | incentive;business travel;corporate travel;travel awards;bookings;airlines;travel policies;travel policy;booking travel;travel;online booking tool;company travel;business trip | cliqbook;cliq;sap concur | SAP Concur travel center. | Employee Benefits |
| Finance: Strategic Sourcing | Car Buying Service | https://thehartford.sharepoint.com/sites/ssre-central/SitePages/Car-Buying-Service-Instructions.aspx#for-the-hartford-employee-car-buying-service | employee;benefits;perks;discount;shopping;deals;auto;suv;suvs | truecar;car buying;discount auto;buy a car;buying a car | You may utilize the Employee Car Buying Service powered by TRUECar to locate a discounted new or used vehicle or you have the option of utilizing exclusive offers direct from BMW and MINI,Ford, Chrysler,Jeep,& Dodge or Mercedes-Benz. | Employee Benefits;WorkTools |
| Finance: Strategic Sourcing | Employee Discounts | https://thehartford.sharepoint.com/sites/ssre-central/SitePages/Vendor-Discounts.aspx | discounts;perks;hotel;travel;laptop;entertainment | vendor discounts;auto buying;car rental;hartford rate;vendor discount;employee discount;employee discounts | Employee Discounts on a broad array of products. | WorkTools;Corporate |
| Finance: Strategic Sourcing | End of Aisle Name Plate | https://thehartford.sharepoint.com/:w:/r/sites/workplace-central/_layouts/15/Doc.aspx?sourcedoc=%7B67CC179D-2EB2-4C67-9759-1AA948ABD1AD%7D&file=End-of-Aisle-Nameplate-2022.docx&action=default&mobileredirect=true | cube;cubicle;office;location;seating;hoteling;contact;information;workplace;template | nameplate;name plate | Template used to address in-office seating plan. | WorkTools;Corporate |
| Finance: Strategic Sourcing | EV Chargers | Hartford and Windsor | https://thehartford.sharepoint.com/sites/workplace-central/SiteAssets/Forms/AllItems.aspx?id=%2Fsites%2Fworkplace%2Dcentral%2FSiteAssets%2FSitePages%2Fworkplace%2Dcentral%2FCar%2DChargers%2D1052022%2Epdf&parent=%2Fsites%2Fworkplace%2Dcentral%2FSiteAssets%2FSitePages%2Fworkplace%2Dcentral | electric vehicle;environmental;clean;energy;green;sustainability;parking;office;tesla | ev charger;charging station | The Hartford is a member of U.S. Department of Energy’s (U.S. DOE) Workplace Charging Station Partnership, which promotes the installation of EV charging stations at company facilities to encourage employee commuter use of electric vehicles. | WorkTools;Corporate |
| Finance: Strategic Sourcing | Fleet | https://thehartford.sharepoint.com/sites/ssre-central/SitePages/Fleet.aspx | company car;mileage;tolls;toll pass | fleet program | Fleet Program overview and resources. | WorkTools;Corporate |
| Finance: Strategic Sourcing | Signage Workstation Template | https://thehartford.sharepoint.com/:w:/r/sites/workplace-central/_layouts/15/Doc.aspx?sourcedoc=%7B6CECE7AB-DCEC-4B69-80AE-1D6A9D297378%7D&file=Signage-Template–Workstation.docx&action=default&mobileredirect=true | cube;cubicle;office;location;seating;hoteling;contact;information;workplace;template | workstation signage;signage template | Template used to address individual in-office workstations. | Hartford Policies;WorkTools |
| Finance: Strategic Sourcing | Travel & Entertainment Policy | https://thehartford.sharepoint.com/sites/ssre-central/SitePages/Travel-Entertainment.aspx | travel policy;entertainment policy;preferred travel;personal travel;tripcase;travel;expense;travel & expense | t&e;travel;t&e resources;entertainment resources;entertainment center;corporate entertainment | Travel and entertainment resource center. | WorkTools |
| Finance: Strategic Sourcing | WebCoRE | https://hig.webcre.net/secure/default.html | seating;workplace;workstation;office;cube;cubicle;location;contact;information | webcore;web core | Click on the Modules icon in the navigation bar to access one of the WebCoRE modules and see your real estate information. | WorkTools |
| Finance: Strategic Sourcing and Real Estate (SSRE) | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Meet%20the%20SSRE%20Team.aspx | operations;facilities;procurement;suppliers;meet the team;capital;mybuy;purchasing;risk;overivew | ssre | SSRE will be a trusted business advisor celebrated for deep expertise in procurement and real estate,advancing The Hartford’s objectives with exceptional customer service. | WorkTools;Corporate |
| Finance: Strategic Sourcing FAQs | Recycling Electronics | https://thehartford.sharepoint.com/sites/workplace-central/SitePages/Real-Estate-Environmental-Sustainability.aspx#where-can-i-recycle-hartford-electronics | recycling;electronics;equipment;dispose;disposal;laptop recycle;laptop;removal;sustainability;environmental;waste;docking;charger | hartford electronics;laptop removal;recycling electronics;recycling faqs;recycle faqs | Where can I recycle Hartford electonics? | Hartford Policies;WorkTools;Reference |
| Finance: Strategic Sourcing FAQs | Travel & Expense Card Application | https://thehartford.sharepoint.com/sites/ssre-central/SitePages/Corporate-Card.aspx | corporate credit;expense account;travel account;expense;expenses app;expense reimbursement;expense policy;global expense policy;file expense report;how to file expense report;expenses;faqs;guidance | corporate card;credit card;apply for a card;card application;card faqs;corporate card payment;card payment | This page is your access point to everything you need to know related to the Corporate Credit Card Policy and procedures. It also contains training,coverages and benefits of card usage,and more. | WorkTools |
| Finance: Strategic Sourcing FAQs| Records Management Resource Center | https://thehartford.sharepoint.com/sites/ssre-central/SitePages/Records-Mgmt.aspx | imaging;retentionrmation;records;documentation;repository;records management | imconnect;im connect;records faqs;retention faqs;records retention | Records Management Resource Center within Strategic Sourcing on iConnect. | Finance;Training |
| Finance: Talent Development | https://thehartford.sharepoint.com/sites/iconnect/WorkTools/Organization/Finance/sitePages/Talent-Development-1.aspx | new hire;talent;career;hiring;finance | finance talent | Training resources for our corporate finance organization. | Enterprise Data;Finance |
| Finance: TM1 Online | https://thehartford.sharepoint.com/sites/tm1finance/SitePages/homepage.aspx | tm1 operations;reporting;analytic solutions | tm1 | Reporting and analytic solutions. | Finance |
| Finance: Treasury | https://thehartford.sharepoint.com/sites/Treasury/SitePages/TreasuryHome.aspx | bank portal;bacis;treasury operations;eft;liquidity capital management;ops | treasury home;treasury iconnect;treasury central;treasury organization;treasury org | Welcome to Enterprise Treasury. | Finance |
| Finance: Treasury Team | https://thehartford.sharepoint.com/sites/finance-central/SitePages/Meet%20the%20Treasury%20Team.aspx | meet the team;treasury compliance;capital management;eft;liquidity;cash management;treasury operations;d&sa;frc | treasury team | Through partnership with all constituencies,we will effectively and efficiently manage the capital resources and Enterprise Treasury activities of the company while ensuring adequate controls and with a focus on continuous improvement. | HR;Finance |
| Finance: W-9 State and Federal Tax Forms | https://thehartford.sharepoint.com/sites/SFTaxForms/SitePages/default.aspx | #w-9;#w9;#tax forms;#tax;#state tax;#federal tax;#taxes | w9;w-9 | This self-service page enables employees of The Hartford to furnish a Hartford entity IRS Form W-9 to customers upon request. | HR:Finance;Reference |
| GS: Financial Lines Systems Integration | https://thehartford.sharepoint.com/sites/lclearning/SitePages/Financial%20Lines%20Systems%20Integration.aspx | renewal;glass;ta am;uw ua;issuance;rebind;bor;multi-quote;workflow;lightning;new business;qualification;agent;automation;clearance;ascend | financial lines | Resources and System Training Documentation by Role,including Operations Service Center,Underwriter,and Account Manager. | Global Specialty;Training;Finance |
| GB: Agile Transformation Journey | https://thehartford.sharepoint.com/sites/GBTechnology/Agile Transformation Journey | agile;transformation;journey;process;scrum;group benefits;group benefits;knowledge | agile journey;agile gb;gb agile | Home for the Agile Community Forum of Group Benefits. | Third Party;Group Benefits |
| GB: Booklets Online | http://gbdbooklets.hartfordlife.com/security/forms/login.fcc? | booklets;search;reference;logon | gb booklets;gbd booklets | GBD Booklets System login. | Operations;Group Benefits |
| GB: Business Systems Ability Advantage Team | https://thehartford.sharepoint.com/sites/BusinessSystems | business systems;forms;group benefits;integration;portal;customer servce;external;claims;leave management;benefits | ability advantage team;bsa | Business Systems Ability Advantage Team is dedicated to providing internal and external customers with an innovative,proven effective product to facilitate their ability to provide superior services. | Enterprise Data;Group Benefits |
| GB: C3PO | https://gbdintranet.thehartford.com/sites/Satellite?pagename=GBD_C3P0/Page/GBD_C3PO_CommonPage&cid=1210785161585 | policies;group benefits;claim;search;reference;case;policy number | c3po | GBD Customer Contact Center Policies Online website (C3PO). | Restricted Access;Group Benefits |
| GB: Case Connections (Restricted Access) | https://thehartford.sharepoint.com/sites/CaseConnection | claims;case management;best;process;knowledge;ltd;group benefits | caseconnections;case connections | Collaboration site of the Case Connection teams. | Restricted Access;Group Benefits |
| GB: Central Recovery Ops (Restricted Access) | https://thehartford.sharepoint.com/sites/GBCentralRecoveryTracker | group benefits;recovery;tracker | central recovery ops | Creating sharepoint site for tracking claims coming through GB Central Recovery and allow for collaboration of ideas and information. | Restricted Access;Group Benefits |
| GB: Centralized Ops (Restricted Access) | https://thehartford.sharepoint.com/sites/CentralizedOpsGBCATResponse | cat;catastrophe;group benefits;group benefits | gb cat response | Centralized Ops GB CAT Response. | Restricted Access;Group Benefits |
| GB: Centralized Services (Restricted Access) | https://thehartford.sharepoint.com/sites/GB_Claim_Ops | gb;claims;ops | centralized services | Centralized Services. | Group Benefits |
| GB: Claims Excellence of GB Standards | https://thehartford.sharepoint.com/sites/StandardsGB | continuous;best practice;ops;process;legal;training;standards | gb standards | Driving the Claims organization to continuous improvement by creating transparency of our performance,specifying claims operational practices and processes,supporting continuous improvement activities within Field Operations,Large Loss + Claims Legal,developing effective and efficient training. | Group Benefits |
| GB: Claims Forms | https://thehartford.sharepoint.com/sites/gbdclaimsforms/default.aspx | osh;ltd;std;lm forms;thaa;form library;process;instructions | gb claims forms | Forms are documents with blanks for the insertion of details or information. Forms located on this site include instructions for successful completion and/or submission. | Restricted Access;Group Benefits |
| GB: Clinical Operations (Restricted Access) | https://thehartford.sharepoint.com/sites/cbpd | gb;group benefits;clinician;operations | clinical ops | Collaboration site for the Clinical Operations Team. | Training;Group Benefits |
| GB: Commercial | GB Operations | https://thehartford.sharepoint.com/sites/ComGB | group benefits operations;learning;shared operations;group benefits;documentation;process;knowledge;group benefitsd | gbops | This is the site for the EBS Learning Team that supports GB Operations. | Group Benefits |
| GB: Contact Center | Contact Information | https://thehartford.sharepoint.com/sites/GBOpsBP/CC/Pages/Contact Information/Contact-Information.aspx | contact information;claims;ops;call center;phone;details;customer | contact center contact info | This section contains contact information for various departments within The Hartford. | Group Benefits |
| GB: Contact Center | New York DBL | https://thehartford.sharepoint.com/sites/GBOpsBP/CC/Pages/Statutory Disability/New-York-DBL.aspx | billing;contact;reinstatement | ny dbl;contact center ny;new york dbl | In New York,employers are required by law to provide New York employees with non-occupational disability coverage for up to 26 weeks. New York refers to their plan as New York Disability Benefit Law (DBL). | Group Benefits |
| GB: Contact Center | Statutory Disability and PFL | https://thehartford.sharepoint.com/sites/GBOpsBP/CC/Pages/Statutory Disability/Statutory-Disability.aspx | pfl;stat;ivr;medical;family;leave;process;reference | statutory disability;contact center stat | Statutory Disability is insurance coverage,mandated by 6 states,that provides a weekly income replacement benefit if an employee is disabled on a short term basis (26-52 weeks) due to injury or sickness that is not related to work. This is considered non-occupational coverage. | Training;Group Benefits |
| GB: Contact Center Practices | https://thehartford.sharepoint.com/sites/GBOpsBP/CC | contact center;best;process;learning;service;customers;group benefits;group benefits;group benefitsops;ccrm;life;outage;standards;ad&d;statutory | gb contact;cc gb;gb cc | Welcome to the Group Benefits Contact Center Practices. | Group Benefits;Operations |
| GB: Customer Services Best Practices Bulletins | https://thehartford.sharepoint.com/sites/GBOBPBulletins/SitePages/Mainmenu.aspx | customer acquisition;safe harbor;amic;thaa;medical underwriter;presale;role;enrollment;contact center;administration;booklets;sso;customer service | best practice bulletin;system enhancement bulletin;gbobp | Group Benefits Customer Services Best Practice & System Enhancement Bulletins. | Group Benefits;Communities;Corporate |
| GB: Diversity,Equity,and Inclusion | https://thehartford.sharepoint.com/sites/GBDandI/SitePages/EventPlanHome.aspx | dei;diversity;engagement;erg;leadership;behaviors;group benefits;career | gb dei;dei gb;gb diversity;gb erg;erg gb;group benefits dei;dei group benefits | Group Benefits DEI Council presents: Career Resources. | Reference;Group Benefits |
| GB: Employee Experience | https://thehartford.sharepoint.com/sites/GBEmployeeExperience | leave management;statutory;paid family;family leave;CCC;LTD;STD;PFL;vendor;staffing | gb employee;group benefits employees;gb experience | Welcome to the GB Employee Experience site. Here you will find helpful resources, rebroadcasts, blog posts, announcements, event details and other resource links. | Reference;Marketing and Communications;Group Benefits |
| GB: FAQs | Accident and Health (Archive) | https://thehartford.sharepoint.com/sites/group-benefits-central/GB/A&H/Accident%20and%20Health%20FAQs%20final.pdf | checklist;faq;process;guidance;instructions;a&h;blanket;rollout;launch;product;business travel;ad&d;dismemberment;ame;medical | bta faqs;ame faqs;a&h bta;bta a&h | We’ve re-launched our Participant Accident (formerly Blanket Lines) and Business Travel Accident (BTA) products. | Reference;Training;Group Benefits |
| GB: FAQs | Dental and Vision | https://thehartford.sharepoint.com/:w:/r/sites/group-benefits-central/_layouts/15/Doc.aspx?sourcedoc=%7B40451F7D-0317-4240-9C09-14842356322E%7D&file=Dental%20and%20Vision%20FAQs.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | checklist;faq;process;guidance;instructions;Howell Benefit;inforce;real-time quoting;small busines;tpa | gb dental;gb vision;gb dental and vision | Are Dental and Vision Hartford products? | Reference;Marketing and Communications;Group Benefits |
| GB: FAQs | Enhanced Life Launch Field | https://thehartford.sharepoint.com/:w:/s/group-benefits-central/EfrWWRREAWxHj_rRFAicZlMB23685TK2zZEvTEQ2pp2JQg | checklist;faq;process;guidance;instructions;srm;rfc;exception;states;litigation;distracted;student;segments;non-enhanced;marketworks;market works | life offering faqs;padu faqs;life product faqs;enhanced life | Will there be a Product Menu (PADU) to support the new Enhanced Life offering? | Reference;Marketing and Communications;Group Benefits |
| GB: FAQs | ERISA (Archive) | https://thehartford.sharepoint.com/sites/group-benefits-central/GB%20Marketing/Other/ERISA%20FAQs%20FINAL%20-%20Internal%20Use%20Only.pdf | checklist;faq;process;guidance;instructions;dol;ssa;specialist;violation;compliance;aetna;legacy;termination;regulatory | erisa faqs | In January,218,the U.S. Department of Labor (DOL) confirmed that the amended claim and appeal regulations for ERISA-governed plans providing disability benefits will apply to claims filed on or after April 1,2018. | Reference;Training;Group Benefits |
| GB: FAQs | Group Benefits Meeting Norms & Productivity Framework | https://thehartford.sharepoint.com/:w:/r/sites/group-benefits-central/_layouts/15/Doc.aspx?sourcedoc=%7B0A17A982-F4B3-4EEA-872F-56FFD4C8F701%7D&file=Meeting%20Norms%20%2B%20Productivity%20FAQs.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | checklist;faq;process;guidance;instructions;basics;productivity;group benefits Ops;group benefits IT;group benefits Claims;group benefits Law;group benefits Compliance;group benefits Finance;meetings;normal;process | meeting norms;productivity framework;meeting frameworks | What is the Meeting Norm & Productivity Framework? | Reference;Marketing and Communications;Group Benefits |
| GB: FAQs | Heaped Commission (Archive) | https://thehartford.sharepoint.com/sites/group-benefits-central/GB%20IT%20Search%20POC%202019/Heaped%20Commission%20FAQs.docx?web=1 | checklist;faq;process;guidance;instructions;presales;front loads;core segment;physician;voluntary;acc;flex;sbc;sab;smoker;eligibility;list bill;commission;commissions | heaped | A Heaped commission payment structure “front loads” producer commissions earlier in the life cycle of the case to allow for brokers to fund/finance enrollment investments. | Reference;Marketing and Communications;Group Benefits |
| GB: FAQs | Notice of Conversion and/or Portability (NOCP) (Archive) | https://thehartford.sharepoint.com/sites/group-benefits-central/Life%20ADD%20SAADD%20Product%20Information/NOCP%20FAQs.docx | checklist;faq;process;guidance;instructions;employerview;employer view;portability;port & conversion;port and conversion;new york;loss date | nocp faqs | What is the Notice of Conversion and/or Portability (NOCP)? | Reference;Marketing and Communications;Group Benefits |
| GB: FAQs | Partner Rewards Program (Archive) | https://thehartford.sharepoint.com/sites/group-benefits-central/Life%20ADD%20SAADD%20Product%20Information/NOCP%20FAQs.docx | checklist;faq;process;guidance;instructions;pov;point of view;producer;agent;small commercial;mlc;global specialty;incentive;p&c;ebc;sales;agency comp;agency compensation | partner rewards;gb partner;gb rewards program;prp faqs | What are the benefits of the Partner Rewards Plan(s)? | Reference;Tech Support;Group Benefits |
| GB: FAQs | Single Front Door for The Hartford’s GB Portals | https://thehartford.sharepoint.com/sites/group-benefits-central/GB%20Marketing/Forms/AllItems.aspx?id=%2Fsites%2Fgroup%2Dbenefits%2Dcentral%2FGB%20Marketing%2FOther%2FDigital%20Strategy%2FFAQs%20Single%20Front%20Door%2Epdf&parent=%2Fsites%2Fgroup%2Dbenefits%2Dcentral%2FGB%20Marketing%2FOther%2FDigital%20Strategy | checklist;faq;process;guidance;instructionsre-captcha;recaptcha;mfa;ability advantage;MyBenefits;portal;employer view;mua;security;sso | single front door;ciam faqs;gb portal faqs | Single Front Door is a new landing page (leveraging CIAM security) integrated into The Hartford’s Ability Advantage,including our Self Administration Software as a service platform within Ability Advantage and the MyBenefits portal. | Reference;Group Benefits;Marketing and Communications |
| GB: FAQs | THPA (The Hartford Productivity Advantage) | https://thehartford.sharepoint.com/sites/health-services-central/Shared%20Documents/THPA%20Marketing%20Materials/21-HS-807946%20THPA%20Internal%20Reference%20Guide_FINAL2.pdf | P&C;leave;wc;claims;aso;claimplus;disability;adcs;ccst;cs&s;fmla;eligibility;eap;crm;drm;ecos | the hartford productivity advantage;thpa | The Hartford Productivity Advantage (THPA) is our integrated offering for customers with Workers’ Compensation,Leave Management and Disability insurance. | Group Benefits |
| GB: GB Claims Community | https://thehartford.sharepoint.com/sites/CommunityGB | claims;group benefitsc;productivity;ability;disability | gb claims community;gb community | We are committed to restoring lives with compassion and support by providing exceptional claims service to employers and their employees,through an inclusive culture on integrity,teamwork and customer value. | Group Benefits |
| GB: GB Ops Implementation Best Practices | https://thehartford.sharepoint.com/sites/GBOpsBP/Implementation | implementation;group benefits it;project;ops;technology;turnaround;tat;system;ability advantage | gbops implementation;gbops deployment | This site contains processes,procedures,and reference material to assist Group Benefits Implementation Resources with their role. | HR;Group Benefits |
| GB: GB University | HR Tech | https://thehartford.sharepoint.com/sites/GBLC/SitePages/HR-Tech.aspx | grid,partnership;hr tech;stewardship;aucment;playbook;selling;rm portal;sales enablement | hr tech;gb hr;gb university | Refreshed,dynamic slide design highlighting our HR Technology options. | Group Benefits;Reference |
| GB: GBC and KMT | https://thehartford.sharepoint.com/sites/KMTGBC | gbc kmt;kmt;claims;portal;offices;centers;contact;ops;feedback;thaa | gbc and kmt;kmt and gbc | KMT Group Benefit Claims. | Group Benefits;Reference |
| GB: GBC and KMT | Long Term Disability | DCS | https://thehartford.sharepoint.com/sites/KMTGB/Pages/PendClaim_LTD.aspx | kmt;process;instructions;reference;ltd;disability;dcs;claims | kmt pend;claim ltd | KMT for supporting GBC information,standards,references,apps and tools. | Group Benefits;Reference |
| GB: GBC and KMT Review Claim Request | LTD | https://thehartford.sharepoint.com/sites/KMTGBC/Pages/ReviewClaimRequest_LTD.aspx | kmt;process;instructions;thaa;thpa;erisa;ltd;std;claims | request ltd;claim request ltd | Long Term Disability – THAA. | Restricted Access;Group Benefits |
| GB: GBC Clinical (Restricted Access) | https://thehartford.sharepoint.com/sites/Claim002 | clinical;group benefits;group benefits;clinician;referral | vendor referral;gbc clinical | GB Clinical Vendor Referrals. | Group Benefits;Reference |
| GB: GBC KMT | Search Results | https://thehartford.sharepoint.com/sites/KMTGBC/Pages/SearchResultsAll.aspx | searchresultsall;search results all;group benefitsc kmt searchresultsall;group benefitsc kmt search results all | gbc kmt;gbc search | Search results for Group Benefits Claims KMT. | Group Benefits;Reference |
| GB: GBC KMT and Review Leave Information | https://thehartford.sharepoint.com/sites/KMTGBC/Pages/ReviewLeaveInformation_LM.aspx | kmt;leave;instructions;approval;ada | review leave | Leave Management THAA documentation and guidance. | Group Benefits;Reference |
| GB: GBC KMT and Short Term Disability | THAA | https://thehartford.sharepoint.com/sites/KMTGBC/Pages/ReviewClaimRequest_STD.aspx | review claim;std;request;eligibility;kmt;erisa;stat;ltd | review claim request;request std | Begin claim process on Determine Eligibility tab above once you are trained to use the Initial Decision Summary screen. | Training;Group Benefits |
| GB: GBC Training | https://thehartford.sharepoint.com/sites/GBCTraining | knowledge;learning;claims;group benefits;group benefits | gbc;gbc training;gbc learning | Home of the GBC training team. | Group Benefits;Reference |
| GB: GBD Claims and Life Forms | https://thehartford.sharepoint.com/sites/gbdclaimsforms/SitePages/Life.aspx | life;group benefitsd;claim;forms;process;knowledge;shared operatons;claims;group benefits | gbd claims;life forms;life policies | Documentation of GBD life policies and forms for claims processes. | Group Benefits;Reference |
| GB: GBD Claims Forms | https://thehartford.sharepoint.com/sites/gbdclaimsforms | gbd;claims;forms | gbd claims forms | GBD Claims Forms. | Group Benefits;Underwriting;Reference |
| GB: GBD Underwriting | https://gbdintranet.thehartford.com/sites/Satellite?c=Page&cid=1444585238851&noindex=true&pagename=iGB_Underwriting%2FPage%2FGeneralContentWrap | portal;accident & health;accident and health;aetna;legacy;association;affinity;core group;retiree;health;physician segment;statutory;benefits;paid family;paid medical leave;family and medical;family & medical;supplemental;stat | gbuw;gb uw;gbd uw;gbduw;group benefits underwriting;underwriting portal | Welcome to GBD Underwriting. | Group Benefits;Operations |
| GB: Group Benefits Sales & Relationship Management Portal | https://thehartford.sharepoint.com/sites/GB-Sales-and-Relationship-Management-central | producer;program;compensation;customer;solutions;weekly field report;product;service;offering | gb sales relationship;sales relationship management;s&rm | This site is the one-stop-shop for all Group Benefits Sales and Relationship Management staff. | Operations;Group Benefits |
| GB: Group Benefits Central | https://thehartford.sharepoint.com/sites/group-benefits-central | home;enterprise;lob;organization;landing | group benefits home;gb home;group benefits iconnect;gb iconnect;group benefits central;gb central;gb org;group benefits org;gb organization;group benefits organization | iConnect Home | The home site and landing page for the Group Benefits Organization. | Group Benefits |
| GB: Group Benefits Contact Center and Core/Voluntary | https://thehartford.sharepoint.com/sites/GBOpsBP/CC/Pages/Core-Voluntary/Core-Voluntary.aspx | contact center;benefits;benefit plan;group benefits;group benefits;applications | corevoluntary;core voluntary | The Core/Voluntary line of business commonly responds to inquiries from policyholders,producers,and the Sales Offices regarding the administration of The Hartford’s Group Benefit plans. | Group Benefits;Reference |
| GB: Group Benefits Customer Services Best Practices | https://thehartford.sharepoint.com/sites/GBOBPBulletins | knowledge;best;process;case management;communications;technology;group benefits customer;customer;service;group benefitsobp;practices | gb bulletin;group benefits bulletin;gb customer service | Group Benefits Customer Services best practice and system enhancement bulletins. | Reference;Group Benefits |
| GB: Group Benefits Enrollment on Demand User Guide | https://thehartford.sharepoint.com/:b:/r/sites/iConnect/WorkTools/Organization/Commercial/GB/GB%20IT%20Search%20POC%202019/Enrollment%20on%20Demand%20User%20Guide.pdf | enrollment;group benefits | eod;group benefits enrollment;gb enrollment | This guide is intended to walk you through using the Enrollment on Demand (EOD) system. | Group Benefits |
| GB: Group Benefits IT Innovation | https://thehartford.sharepoint.com/sites/gbinnovation | event;software;contest;coding;technology;group benefits;group benefits it;codeathon | innovation-athon;innovationathon;gb innovate;gb innovation | Home of the Group Benefits Innovation-athon coding competition. | Group Benefits;Training |
| GB: Group Benefits Operations Learning SharePoint | https://thehartford.sharepoint.com/sites/ComGB/SitePages/default.aspx | sdl;statutory;presale;prism;implementation;rollout;physician;hospital;indemnity;medical;contact center;customer;acquisition | gb ops learning;gbops learning | GB Ops Learning Libraries including documentation for customer acquisition. | Operations;Group Benefits |
| GB: Group Benefits Process | https://thehartford.sharepoint.com/sites/group-benefits-process | broker;enrollment;case;readiness;quotes;underwriting;employer;renewal;claims;first bill;rfp;nsr;contract materials;webtpa;thaa | gb process;group benefits process;gb process team;gb guidance;gb overview;group benefits overview;group benefits guidance;gb info;group benefits info;group benefits resources;gb resources | Our team is tasked with discovering and ultimately solutioning for inefficiencies in processes causing delays,negative customer experiences,employee frustration,and a decline in productivity. | Reference;Group Benefits |
| GB: Group Benefits Product | https://thehartford.sharepoint.com/sites/iConnect/WorkTools/Organization/Commercial/GB/sitepages/Product-Strategy-and-Voluntary-Segment.aspx | training,practice,resources,tpa;partnership;request;certification | voluntary segment;GB Product;GB products;group benefits product;group benefits products | 2022 GB strategy and planning resources. | Group Benefits;Marketing and Communications |
| GB: Group Benefits Products | https://thehartford.sharepoint.com/sites/iConnect/WorkTools/Organization/Commercial/GB/sitepages/Product-Strategy-and-Voluntary-Segment.aspx | specs;strategy;best practices;knowledge;plan;ada;sadd;supplemental health;disability;pfml;accident & health;pdo;physician;leave management;statutory | group benefits offerings | Product strategy and service offerings,TPA management,best practices,and training resources. | Operations;Group Benefits |
| GB: Group Benefits Sales & Relationships | Implementation | https://thehartford.sharepoint.com/sites/gbsrmp/Pages/BP/Sold/Implementation/Implementation-Guidelines.aspx | implementation tools;group benefits;group benefits;lob;pay claims;billing;docusign;hep;mdsm;aetna;ltd;std | gb implementation | Implementation guidelines for account structure,data gathering tools,eligibility,and partner sites. | Sales and Distribution;Group Benefits |
| GB: Group Benefits Sales & Relationships | Products | https://thehartford.sharepoint.com/sites/gbsrmp/SitePages/Offerings.aspx | producer;strategy;product and service offerings;group benefits;lob;ability advantage;ltd;aso;std;ability assist;ad&d | gb products and services;group benefits products and services;gb products & services | Group Benefits product and service offerings. | Reference;Group Benefits |
| GB: Group Benefits Sales & Relationships | Statutory,etc. | https://thehartford.sharepoint.com/sites/gbsrmp/Pages/Offerings/STAT.aspx | stat;group benefits;group benefits;product;statutory;paid family;medical leave;knowledge;process;best;regulatory | gb stat;stat gb;gb paid;statutory gb;gb statutory | Documentation for statutory disability and paid family and medical leave policies. | Sales and Distribution;Group Benefits |
| GB: Group Benefits Sales & Relationships | Strategy | https://thehartford.sharepoint.com/sites/gbsrmp/SitePages/Strategy and Execution.aspx | strategy and execution;strategy execution;group benefits;group benefits;lob;portal;service agreements;underwriting | gb strategy;gb execution;rtqi | Group Benefits strategy and execution initiatives. | Enterprise Data;Group Benefits |
| GB: Group Benefits Sales & Relationships | Technology | https://thehartford.sharepoint.com/sites/gbsrmp/SitePages/Systems.aspx | gb;group benefits;booklets;portal;technology;case management;documentum;knowledge | gb systems;gb tech;gb technology | Portal for viewing Group Benefits policyholder booklets,riders and policies of incorporation. | Reference;Group Benefits |
| GB: Group Benefits Small Business | https://thehartford.sharepoint.com/sites/GroupBenefitsSmallBusiness | stat;small business;sales;quotingrmation;padu;strs;focus;flow;ltd;std | gbsb;gb sb;gbsmb;gb smb;gb small;group benefits small;small business gb;smb gb | Small Business tools,resources,and reference materials for the greater Group Benefits community | Group Benefits |
| GB: Group Benefits Strategy Portfolio | https://thehartford.sharepoint.com/sites/GBStrategyPortfolio | path;vision;strategy;roadmap;value stream | group benefits strategy;group benefits portfolio;gb portfolio | The GB Strategy & Portfolio page is designed to support your understanding of our vision,our goals and our utilization of the Agile methodology to build out and prioritize initiatives. | Group Benefits |
| GB: Group Benefits Technology | https://thehartford.sharepoint.com/sites/GBTechnology/SitePages/default.aspx | gb it operations;group benefits technology;ops;value stream;system;invest;technology | group benefits technology;gbt | Group Benefits IT Operations. | Reference;Group Benefits |
| GB: Group Benefits Value Stream Realignment FAQs | https://thehartford.sharepoint.com/sites/group-benefits-central/All%20Access%20Documents/FAQ_GB%20Value%20Stream%20Realignment%2005262022.pdf | align;apm;business value;policy administration;realignment;agile;roadmap;technology | value stream;gb faq;gb faqs;group benefits faqs;value streams | Our Value Streams are a strong mechanism to ensure we are exploring,building and implementing a total offering of market-leading product and services. | Sales and Distribution;Group Benefits;Marketing and Communications |
| GB: Group Benefits Weekly Field Report | https://thehartford.sharepoint.com/sites/GB-Sales-and-Relationship-Management-central/_layouts/15/news.aspx | newsletter;group benefits;field;update;communications;bulletin;group benefits | wfr;weekly field report;field report;weekly field reports;gb weekly;gb field | Weekly field report from the GB Sales and Relationship Management team. | Ethics and Compliance;Group Benefits |
| GB: Guiding Principles for Business Unit Use | https://gbdintranet.thehartford.com/sites/Satellite?c=Page&cid=1150847088972&pagename=iGB_Underwriting%2FPage%2FGeneralContentWrap | gb;pricing;quote;conduct;lob;regulatory;underwriting | employee market;final quotations | This Guiding Principles for Business Unit Use document applies to new and renewal Group Benefits quotations presented by The Hartford,including quotations secured through self-service capabilities,to producers and customers,and other aspects of the underwriting process. | Tech Support;Group Benefits |
| GB: Information Technology | https://thehartford.sharepoint.com/sites/GroupbenefitsIT | group benefits;group benefits;technology;support | gb it;group benefits it | Collaboration site for GB IT Support teams. | Marketing and Communications;Group Benefits |
| GB: Insurance Overview Videos | https://thehartford.sharepoint.com/sites/group-benefits-central/SitePages/Employee-Choice.aspx | gb;group benefits;instruction;training;video;disability;illness;indemnity;ad&d | insurance overview;overview videos | A series of educational videos that explain the importance of different Voluntary products. Including detailed explanations of the benefits and examples of how employees may use them. | Reference;Training;Group Benefits |
| GB: Job Aid | Accident and Health | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/the-hartford-behaviors.aspx | checklist;job aid;faq;process;guidance;instructions;renewal;a+h;a&h;bta;peo;peos;flyer;small business;ebc;medical;student;business travel;quote request;accident;agent-focused;buyer-focused;broker-focused | accident and health;accident & health | Tools and training,marketing and underwriting resources. | Training;Group Benefits;Reference |
| GB: Job Aid | Class Description Enrollment | https://thehartford.sharepoint.com/sites/GB-Sales-and-Relationship-Management-central/SitePages/Class-Description-Enrollment-Job-Aid.aspx | checklist;job aid;faq;process;guidance;instructions;crna;hourly;part-time;full-time;physician;dhs;cfo;ceo;example | benefit highlight;highlight sheets;case management;class description faqs;class description job aid | This job aid will help you to write accurate class descriptions on Benefit Highlight Sheets based on what you see on proposals or in Case Management. | Training;Group Benefits;Reference |
| GB: Job Aid | Enrollment Material Development | https://thehartford.sharepoint.com/sites/GB-Sales-and-Relationship-Management-central/SitePages/Enrollment-Material-Development.aspx | checklist;job aid;faq;process;guidance;instructions;salesforce;census;template;calculations;case management;case folder;print fulfillment;generic;scrub;eod;overlays;padw;glossary;grid | enrollment material;enrollment materials;enrollment standards;enrollment practices | This is the home page for the Enrollment Materials Developers. It contains links to Standard Work,Best Practices and important resources that will help you serve our customers efficiently and effectively. | Reference;Training;Group Benefits |
| GB: Job Aid | Enrollment on Demand (EOD) | https://thehartford.sharepoint.com/sites/GB-Sales-and-Relationship-Management-central/SitePages/Enrollment-on-Demand-(EOD).aspx | checklist;job aid;faq;process;guidance;instructions;on demand;user guide;plan designs;workaround;indemnity;physician;supplemental;voluntary;contributary;spouse;basic life;employee;coverages;bhs;ltd | gb eod;enrollment on demand | EOD is the Hartford’s system to request enrollment materials for our customers. Use these resources to decide if EOD is a good solution for you and your customer. | Training;Group Benefits;Reference |
| GB: Job Aid | Group Benefits HIPAA Resources | https://thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/HIPAA-Resources.aspx | checklist;job aid;faq;process;guidance;instructions;medicare;medicaid;hhs;edi;privacy;regulatory;healthcare;health plans;grip;smip;champua;tricare | gb hipaa;hipaa gb | All health plans,health care provider organizations,and health care clearinghouses must understand the details of HIPAA and make the required changes to their systems,business practices,policies,and procedures. Severe penalties and sanctions for noncompliance will be imposed by HHS. | Group Benefits |
| GB: Job Aid | MarketWORKS | https://thehartford.sharepoint.com/sites/group-benefits-central/SitePages/iMarket.aspx | gb;content management;faqs;instructionschecklist;job aid;faq | marketworks;market works;imarkets;imarket | MarketWORKS is our new self-service marketing automation content management tool replacing iMarket. Click here to access the MarketWORKS platform. | Reference;Training;Group Benefits |
| GB: Job Aid | Our Partners | https://thehartford.sharepoint.com/sites/GroupBenefitsSmallBusiness/SitePages/Our-Partners.aspx | checklist;job aid;faq;process;guidance;instructions;presale;pre-sale;implementation;post sale;post-sale;scenarios;tiered;business travel;srm;technology partnerships;sales & relationship managment;producer services | small business partners;gb partners;smb partners | Resources for marketing,underwriting,and small business operations teams. | Reference;Training;Group Benefits |
| GB: Job Aid | Products and Services | https://thehartford.sharepoint.com/sites/GroupBenefitsSmallBusiness/SitePages/Products-%26-Services.aspx | checklist;job aid;faq;process;guidance;instructions;small business;quoting;sb life;sbs;stat;supplemental health;ci odd;ci hsb;bta;id theft;travel assistance;public;education;physician;disability;alice;sic codes;padu | focus sheets faqs;gb product faqs;gb products faqs | Guidelines quoting standards,product information,variability,focus sheets,and sample contracts. | Reference;Training;Group Benefits |
| GB: Job Aid | Small Business Best Practices for Sales Process & Execution | https://thehartford.sharepoint.com/sites/GroupBenefitsSmallBusiness/SitePages/Best-Practices–Sales-Process.aspx | checklist;job aid;faq;process;guidance;instructions;hub eb;onedigital;blueprint;blue print;retail;ubs;salesforce;rtqi;viewpoint;cbia;siaa;member agencies;presale;pre-sale;finalistpro;tableau;workflow;retail | gb sales process;gb market research;sales expectations;smb best;small business best;best small business | Stag VIPs,OneDigital Strategy,blueprint planning,market research,and sales expectations. | Training;Group Benefits;Reference |
| GB: Job Aid | Small Business Sales System Capabilities | https://thehartford.sharepoint.com/sites/GroupBenefitsSmallBusiness/SitePages/Capabilities.aspx | rtqi;claims;enrollment;thaa;express enroll;employee navigator;checklist;job aid;faq;process;guidance;instructions | smb systems;smb capabilities;small business systems;small business capabilities;smb tech | Resources for technology partnerships,online quoting,and claims capabilities. | Leaders;Group Benefits |
| GB: Jonathan Bennett’s blog | https://thehartford.sharepoint.com/sites/blog-jonathan-bennett | gb;group benefits;blog;elt;executive | jonathan bennett | Jonathan Bennett’s blog. | Group Benefits;Operations;Reference |
| GB: KMT Group Benefits | https://thehartford.sharepoint.com/sites/KMTGB | kmt;group benefitsc;centers;offices;state maps | gb kmt | KMT portal for hosting GBC information,standards,references,and feedback. | Group Benefits;Reference |
| GB: KMT Search Results | https://thehartford.sharepoint.com/sites/KMTGB/Pages/SearchResultsAll.aspx | searchresultsall;search results all;group benefits kmt searchresultsall;group benefits kmt search results all | kmt search | Search results for Group Benefits KMT. | Group Benefits;Reference |
| GB: LTD Forms | https://thehartford.sharepoint.com/sites/gbdclaimsforms/SitePages/LTD Forms.aspx | form library;long term;disability;claim;process;reference | ltd forms | The following forms are used for claims processes. | Operations;Group Benefits |
| GB: LTD/STD/LM Forms | https://thehartford.sharepoint.com/sites/gbdclaimsforms/SitePages/LTD-STD Forms.aspx | ltd;std;lm forms;group benefitsd;claim;group benefits | ltdstdlm;ltd-std | Forms used for processing business directly related to a product (for example,Short Term Disability forms) are found in this section,broken out by product type. | Marketing and Communications;Group Benefits |
| GB: Marketing | https://thehartford.sharepoint.com/sites/group-benefits-central/SitePages/GB-Marketing.aspx | mission;marketing plan;deliverables | gb marketing;group benefits marketing;gbdash | Group Benefits Marketing section of our GB Central landing page of the Group Benefits Organization on iConnect. | Reference;Group Benefits |
| GB: Migration Resource | https://thehartford.sharepoint.com/sites/MigrationResource | awareness;watch;planning;release;training;tips;guidance;case;practice | DCS to THAA;THAA migration;DCS migration;THAA in action | Welcome to the Migration Resource Site, where you can keep up to date with important information related to the DCS to THAA systems migration. | Group Benefits;Restricted Access |
| GB: Nav Hub and Pricing Tools (Restricted Access) | https://thehartford.sharepoint.com/sites/gbduwhub/SitePages/Pricing Tools.aspx | quotes;sales;actuarial;pricing;group benefits | nav hub | Navigation Hub and Pricing Tools. | Operations;Group Benefits |
| GB: Operations | Policy Issuance | https://thehartford.sharepoint.com/sites/GBOpsBP/PI | gb;group benefits;lob;case management;prism;booklets;regulatory;policies;knowledge;process;issuance | gb policy;gb policies;gbo | Guidelines,templates,and case management involving issuing of GB policies. | Enterprise Data;Group Benefits |
| GB: Policy Administration & Service Transformation Program | https://thehartford.sharepoint.com/sites/PASPROGRAM/ | billing;ongoing;booklets;activation;markets;commissions;data;customer;collaboration;process | pas;policy administration;pasprogram | The Policy Administration and Service Transformation Program is about leveraging technology to reimagine how we work to deliver an exceptional end-to-end customer experience. The new digitized and integrated platform will empower product innovation,unified data management,UX and customer insights. | Ethics and Compliance;Group Benefits |
| GB: Policy Administration Transformation | https://thehartford.sharepoint.com/sites/PASTEAM | policy;admin | policy admin transform;administration transformation;pasteam | Policy Administration Transformation. | Group Benefits |
| GB: Product Development + Specs | https://thehartford.sharepoint.com/sites/grouplifeandvol/GBProdDev/SitePages/Product Specifications.aspx | product development;group product;specs;knowledge;std;ltd;physician segment;go-to-market;gtm;ad&d;regulatory;specifications | gb product specifications | Required documentation for GB product specifications. | Group Benefits;Reference;Sales and Distribution |
| GB: Sales & Relationship Management Portal | https://thehartford.sharepoint.com/sites/gbsrmp | sales relationship management;sales and relationship management | Relationship Management Portal | This site is the one-stop-shop for all Group Benefits Sales and Relationship Management staff. | Training;Group Benefits;Reference |
| GB: Sales & Relationships | Best Practices | https://thehartford.sharepoint.com/sites/gbsrmp/SitePages/BP.aspx | process;knowledge;communications;compliance;presale;best;sold case;service;customer;quality;learning;s&rm;sales;relationship | gb practices;gb sales practices;group benefits practices;group benefits sales practices | Documentation of best GB practice policies and procedures. | Operations;Group Benefits |
| GB: STD Forms | https://thehartford.sharepoint.com/sites/gbdclaimsforms/SitePages/STD Forms.aspx | gbd;claims;forms;std;group benefits;ops | std forms;short term disability forms | STD Forms,Statutory Forms,HartLeave Forms and Leave Management Forms. | Leaders;Group Benefits |
| GB: Strategy Portfolio | https://thehartford.sharepoint.com/sites/GBStrategyPortfolio | cross functional;strategy;portfolio;shared;leadership;planning;expert;vision;agile | strategic management;portfolio management;strategy portfolio | Our goal in Group Benefits is to bring a world-class customer experience to the Group Benefits market,making it easy for employers to manage benefits and absences and individuals to protect their livelihoods and loved ones. To do this,we must stay closely attuned to the goals and vision outlined for Group Benefits’ future. | Reference;Group Benefits |
| GB: Value Added Services Overview | https://thehartford.sharepoint.com/:w:/r/sites/group-benefits-central/Product%20Services%20Information/Value%20Added%20Services%20Overview.docx | id;theft;travel assistance;ability assist;health champion;ltd;std | value add services;value added services;gb value add;gb value-add | The following chart details the value added services / core line product offering currently available. | Restricted Access;Group Benefits |
| GB: WC Pricing Program (Restricted Access) | https://thehartford.sharepoint.com/sites/WCPricingProgram | workers comp;pricing;pricing program | wc pricing | WC Pricing Program Delivery Team. | Leaders;Global Specialty |
| GS: Adrien Robinson’s blog | https://thehartford.sharepoint.com/sites/blog-adrien-robinson | executive;elt;blog;global specialty;global specialty | adrien | Adrien Robinson’s blog. | Reference;Global Specialty |
| GS: Best Practices – Excess Umbrella Information Sharing Limitations | https://thehartford.sharepoint.com/sites/global-specialty-central/Shared%20Documents/Underwriting%20Toolkit/BOR%20&%20Clearance/Best%20Practices%20-%20Excess%20Umbrella%20Information.pdf | broker;underwriting;transaction;pipeline;producer;compliance | umbrella | There are potential legal,compliance and reputational issues associated with using information obtained as part of a standalone Excess Umbrella transaction for other underwriting purposes. | Data Science;Marketing and Communications |
| GS: Data Science Overview | https://thehartford.sharepoint.com/:p:/r/sites/global-specialty-central/Shared%20Documents/Tools%20%26%20Resources/Data%20Science%20Overview.pptx | quote;cross sell;triage;scoring;risk;model;conversion;global specialty;mlc;underwriting | data science overview;overview of data science;data sciences overview | Overview of Data Science products. | Global Specialty;Communities;Corporate |
| GS: Diversity,Equity,and Inclusion | https://thehartford.sharepoint.com/sites/global-specialty-central/SitePages/Diversity,-Equity-%26-Inclusion.aspx | dei;diversity;engagement;erg;leadership;behaviors;global specialty;career | gs dei;dei gs;gs diversity;gs erg;erg gs;global specialty dei;dei global specialty | The Global Specialty Diversity & Inclusion Council is committed to creating,cultivating and preserving a culture and environment of inclusion and awareness. We believe diversity of thought,culture,background and perspective is an essential ingredient in creating a world class global platform. | Enterprise Data;Operations;Global Specialty |
| GS: Enterprise Clearance Tool | https://thehartford.sharepoint.com/sites/ComMM/Published/Forms/AllItems.aspx?RootFolder=%2Fsites%2FComMM%2FPublished%2FInitiatives%2FNavigators%20Clearance%20Process%2FEnterprise%5FClearance%5FTool&FolderCTID=0x012000EC3A0E741BD253418733FAECFBBF27A0 | clearance;navg;navigators | ECT;enterprise clearance;clearance tool | Navigators Clearance Process > Enterprise Clearance Tool. | Reference;Training;Global Specialty |
| GS: FAQs | Recognition and Development | https://thehartford.sharepoint.com/sites/global-specialty-central/SitePages/Talent-and-Development.aspx | checklist;faq;process;guidance;instructions;mentorship;professional development;digital badging;recognition;award;badges;achievement;excellence | gs recognition;global specialty talent;development and recognition;recognition and development | Quarterly achievement,annual awards,and digital badges awarded to Global Specialty team members. | Gobal Specialty;Training |
| GS: Financial Lines Systems Integration | https://thehartford.sharepoint.com/sites/lclearning/SitePages/Financial Lines Systems Integration.aspx | gs;global specialty;learning;integration;systems;financial;lob;organization;roles;underwriting | financial lines system | Documentation for Financial Lines Systems Integration under Global Specialty Learning & Development. | Global Specialty;Marketing and Communications |
| GS: Global Specialty and MLC Art of Pitching | https://thehartford.sharepoint.com/sites/mmlc/SitePages/Art%20Of%20Pitching.aspx | product;solution;commercial lines;video;liability;environmental;p&c;marine;bond;credit;political;global specialty | elevator pitches;art of pitching | Our holistic Middle & Large Commercial (MLC) and Global Specialty (GS) product offerings and capabilities allow us to be a strong solution-oriented carrier. The content on this site will arm you with the talking points you need to sell all our solutions. | Global Specialty;Marketing and Communications |
| GS: Global Specialty Announcements | https://thehartford.sharepoint.com/sites/global-specialty-central/SitePages/Global-Specialty-Announcements.aspx | news;global specialty;global specialty;changes | gs news;global specialty news;gs announcements | The latest updates from Global Specialty. | Global Specialty;Training |
| GS: Global Specialty Central | https://thehartford.sharepoint.com/sites/global-specialty-central | gs;global specialty;learning;integration;systems;financial;lob;organization;roles;underwriting | gs central;gs portal;gs landing;gs org;gs organization;global specialty org;global specialty organization;global specialty iconnect;gs iconnect;global specialty central;gs home | iConnect Home | The Central landing page of The Global Specialty Organization. | Global Specialty;Marketing and Communications |
| GS: Global Specialty Emerging Underwriter Program | https://thehartford.sharepoint.com/sites/gsemergeUP | uw;learning;skills;career;development;performance | emerging underwriter;gsuw;gs underwriting;global specialty underwriter;gs uw | The Global Specialty Emerging Underwriter Program. | Global Specialty;Marketing and Communications |
| GS: Global Specialty Insights Center | https://thehartford.sharepoint.com/sites/global-specialty-central/SitePages/Global-Specialty-Insights-Center.aspx | gs;analysis;underwriting;agents;global specialty;navigators;international | global specialty guidance;gs guidance;gs info;global specialty info;global specialty resources;gs resources | The Global Specialty Insights Center provides macroeconomic,industry and geopolitical research,insights and thought leadership to underwriters,agents,brokers,clients,and prospects,helping them maximize global opportunities. The team works collaboratively with all our underwriting teams within Global Specialty on developing underwriting guidelines and strategies focused on geopolitical,credit,and economic exposures,as well as acting as a consultant on accounts with heightened exposure in those areas. | Global Specialty;Training |
| GS: GS Onboarding | https://thehartford.sharepoint.com/sites/gsonboarding | new hire;skills;resources;learning;orientation | global specialty onboarding;gs onboarding;onboarding gs | If you are new to Global Specialty or just want to learn more about us,this is your first stop. | Global Specialty;Training |
| GS: ITU | Courses | Global Specialty | http://learn/itu/browseitu.cfm?catid=109 | gs;learn;skills;career;underwriting;navigators | global specialty training;gs learning;gs training | Learning resources curated for GS roles and skill-sets. | Global Specialty;Marketing and Communications;Reference |
| GS: Marketing Materials | https://thehartford.sharepoint.com/sites/global-specialty-central/Marketing%20Materials/Forms/AllItems.aspx | brochure;appetite;credit;political;risk;financial lines;london;global specialty;global specialty | gs marketing;global specialty marketing | Library of overview materials on Global Specialty product and appetite guides. | Reference;WorkTools;Global Specialty |
| GS: My Tools | https://thehartford.sharepoint.com/sites/GlobalSpecialty/SitePages/MyTools-links.aspx | policy decisions;access;mte;navg;navipedia;irv5;legacy | my tools;mytools | Team site for Global Specialty and replacement of My Tools. | Hartford Funds;Communities;Corporate |
| GS: Positioning in the Metaverse | https://thehartford.sharepoint.com/sites/hr-learning/Shared%20Documents/STRETCH/2022%20STRETCH%20Docs/Team%20Projects/2022%20Project%20Report%20Outs%20PPTs/STRETCH%20Team%204%20Positioning%20in%20the%20Metaverse.pdf | innovation;iot;digital;marketplace;blockchain;ai;esg;gaming;cat;cyber;mvp | metaverse | To understand the vision of the metaverse,we must first understand what it is and how it intends to disrupt end to end operations across the insurance industry’s entire value chain,from lead generation to claims. | Global Specialty |
| HF: DEI Council | https://thehartford.sharepoint.com/:w:/r/sites/Diversity/_layouts/15/Doc.aspx?sourcedoc=%7B1B5D6021-4963-48C7-A106-D7085BFCB9EA%7D&file=Diversity%20and%20Inclusion%20Advisory%20Council%202021.docx&action=default&mobileredirect=true | dei;diversity;engagement;erg;leadership;behaviors;hartford funds;career;hartford funds | hf dei;hf diversity;hf erg;erg hf;ergs hf;hf ergs;hartford funds dei;hartford funds diversity | Build a more diverse organization and continuously create an inclusive culture that supports and leverages the diversity of our workforce in order to better serve our clients. | HR;Hartford Funds |
| HF: GenHERation Information Session at Hartford Funds | https://thehartford.sharepoint.com/sites/hartford-funds-central/SitePages/GenHERation-Information-Session-at-Hartford-Funds.aspx | hire;recruit;hartford funds;women;impact;partnership;Q&A;meeting | genheration | Members of GenHERation visited the Hartford Funds office on Wednesday,January 24th to share some information about their organization and how our employees can get involved in 2023. | HR;Hartford Funds |
| HF: Hartford Funds Career Center | https://thehartford.sharepoint.com/sites/hartford-funds-central/SitePages/Career-Center.aspx | career;development;recruitment;hiring;jobs;advisor;finance;analyst | hf jobs;hf careers | We have several roles open across the organization. If you have an interest in different areas of our business,we invite you to explore these opportunities! | Hartford Funds |
| HF: Hartford Funds Central | https://thehartford.sharepoint.com/sites/hartford-funds-central | portal;landing page;center;home page | hartford funds home;hf home;hf landing;hf iconnect;hartford funds org;hartford funds organization;hartford funds iconnect;hartford funds central;hf central;hf org;hf connect;hfconnect | iConnect Home | The home site and landing page for the Hartford Funds Organization. | Hartford Funds |
| HF: Innovation in Action | https://thehartford.sharepoint.com/sites/hartford-funds-central/SitePages/the-Innovation-in-Action-Award–.aspx | award;contest;recognition;innovation;business intelligence;salesforce;ria | innovation in action;hf innovation;innovation award | This Innovation in Action Award is recognizing the Business Intelligence Team for seizing opportunities to make an impact here at Hartford Funds. | Tech Support;Hartford Funds |
| HF: Job Aid | General IT Tips & Tricks | https://thehartford.sharepoint.com/sites/hartford-funds-central/SitePages/General-IT-Tips-%26-Tricks.aspx | preferred name;how;technology;tips;fix;monitor;display;unblock;smart card;checklist;job aid;faq;process;guidance;instructions | it tips & tricks | Guided references on how to manage personal IT requirements at The Hartford. | Corporate;Sales and Distribution |
| HIG.com: AARP Auto Insurance From The Hartford | https://www.thehartford.com/aarp/car-insurance | discount;car;auto;insurance;replacement;repair;lifetime | auto policies;aarp auto;auto insurance;recovercare;recover care | Since 1984,The AARP® Auto Insurance Program from The Hartford has offered car insurance exclusively for AARP members. | Sales and Distribution;Corporate |
| HIG.com: AARP Homeowners Insurance Program From The Hartford | https://www.thehartford.com/aarp/homeowners-insurance | jdpower;j.d. power;jd power;residential;quoting;bundle;dwelling;property;damage;structures;personal property;valuables | homeowners;home insurance | The AARP® Homeowners Insurance Program from The Hartford can be customized to help protect the investment you’ve made in your home – all at a price that fits your budget. | Corporate;Sales and Distribution |
| HIG.com: Business Insurance | https://www.thehartford.com/business-insurance | quoting;employee related;legal liability;property damage;bop;gli;data breach;commercial auto | commercial insurance;business insurance | Business insurance (also known as commercial insurance) helps protect business owners from unexpected losses. There are many types of insurance options that can help protect the company you’ve worked hard to build. | Corporate;Sales and Distribution |
| HIG.com: Car Insurance Discounts and Savings | https://www.thehartford.com/aarp/car-insurance/discounts | bundle;over 50;aarp;discount;online quote;paid-in-full;paid in full;truelane;true lane;defensive | car discount;auto savings;auto discount;car insurance | We know that saving your hard-earned money is important. And that’s why we offer several discounts to help lower car insurance costs for you. We’ve been helping AARP members and their families get valuable car insurance discounts since 1984. | Ethics and Compliance;Corporate |
| HIG.com: Customer Privacy Notice | https://www.thehartford.com/customer-privacy-notice | personal;pii;confidential;digital;collection;privacy;terms;conditions | personal information | This notice describes how we collect,disclose,and protect Personal Information. | Corporate;Sales and Distribution |
| HIG.com: Employee Benefits Give You the Power to Prevail | https://www.thehartford.com/employee-benefits | claims;employer;administrator;plan administrator;employer resources;producer resources | benefits solutions | Employees are the most important part of a business. That’s why we’ve spent the last 60 years protecting them. Our employee benefits programs help support the lives and incomes of more than 12 million working Americans. | Corporate;Sales and Distribution |
| HIG.com: Flood Insurance | https://www.thehartford.com/aarp/flood-insurance | catevent;cat event;disaster;water damage;hurricane;wind damage;homeowner;residential;policyholder;policy holder;downspout;draininage;sump pump;melted snow;flash flood;mudflows | flood insurance | Flood insurance is typically an optional coverage that can help protect your home against damage caused by flooding. However,in some cases,your mortgage provider may mandate that you carry it. | Corporate;Sales and Distribution |
| HIG.com: Importance of Liability Insurance | https://www.thehartford.com/general-liability-insurance/importance-liability-insurance | business maturity;bodily;damage;livelihood;small business;wc;small commercial;certificate;quoting | commercial general liability;general liability;comprehensive liability | Liability insurance is an essential coverage for small business owners. It helps protect you from claims that your business caused bodily injury and property damage. | Ethics and Compliance;Corporate |
| HIG.com: International Customer and Third Party Privacy Notice | https://www.thehartford.com/international-privacy-policy | terms;conditions;international;regulatory;eu;gdpr;customer;privacy;digital | customer privacy | This Privacy Notice will explain how we collect and use Personal Data in accordance with the UK Data Protection Act of 2018,European Union (EU) General Data Protection Regulation (GDPR),Swiss Data Protection Law,etc. | Sales and Distribution;Corporate |
| HIG.com: Livestock Insurance | https://www.thehartford.com/business-insurance/livestock-insurance | animal;mortality;cattle;hog;swine | livestock insurance | Find a livestock agent on TheHartford.com. | Ethics and Compliance;Leaders;Corporate |
| HIG.com: Our Leaders | https://www.thehartford.com/about-us/chris-swift | christopher;chris;ceo;leadership;dei;board | about us;hartford leaders;hartford executives | The Hartford Insurance | About Us | Christopher J. Swift. | Corporate;Sales and Distribution |
| HIG.com: Paid Family and Medical Leave Resource Center | https://www.thehartford.com/paid-family-medical-leave | paid family;medical;leave management;regulatory;statutory;self insured;medical leave;paid medical;absence | pfml;absence management | Paid Family and Medical Leave (PFML) programs can vary depending on location. Understand the details and differences of each states program. | Ethics and Compliance;Corporate |
| HIG.com: Political Engagement | https://ir.thehartford.com/corporate-governance/political-engagement/ | pac;lobbying;government;advocacy;legislation;federal;hartford advocates;civic;politics | political engagement | The Hartford Advocates Fund and The Hartford Advocates Federal Fund,our company’s political action committees,are nonpartisan organizations that provide opportunities for employees to participate in the American political process. | Corporate;Sales and Distribution |
| HIG.com: Producer Compensation | https://www.thehartford.com/producer-compensation | compensation;commission;csr;loan;investment;supplemental;base;quoting;policyholder;policy;holder;delegated;underwriting | producer comp;producer compensation | The Hartford sells its property and casualty insurance products and services through insurance agents and brokers,commonly referred to as Producers. The compensation we pay Producers is designed to encourage them to sell our products,place profitable business with us and provide services to us. | Risk Engineering;Marketing and Communications;Underwriting |
| HIG.com: Risk Engineering | IoT Innovation Lab | https://www.thehartford.com/loss-control/iot-innovation-lab | connected devices;smart devices;siri;alexa;sensors;innovation | iot | The Hartford’s IoT Innovation Lab uses connected devices to help predict,prevent,detect and mitigate losses. See how the lab uses data to develop unique insights for customers. | Sales and Distribution;Corporate |
| HIG.com: Surety & Fidelity | https://www.thehartford.com/commercial-insurance-agents/bonds | quote;bond;nso;rating;surety | 1step;1 step | Visit 1StepSurety to get a bond quote,view bond detail,set alerts,print/download forms. | Corporate;Enterprise Data |
| HIG.com: The Hartford’s Ability Advantage (THAA) | https://www.thehartford.com/employee-benefits/employers | integration;customer service;portal;external;hig.com;claims;leave management;benefits;group benefits;system | ability advantage;thaa | The Hartford’s Ability Advantage helps manage claims,Leave,and benefits administration in a single portal. | Leaders;HIMCO |
| HIMCO Central | https://thehartford.sharepoint.com/sites/himco-central | himco compliance;himco esg;alpha site;derivative;pmo;landing;portal;central | himco home;himco central;himco landing;himco iconnect;himco org;himco organization | iConnect Home | The home site and landing page of the HIMCO Organization. | HIMCO;Marketing and Communications |
| HIMCO: Amy Stepnowski’s blog | https://thehartford.sharepoint.com/sites/blog-amym-stepnowski | himco;executive;elt;blog | amy stepnowski;himco leader | Amy Stepnowski’s blog. | HIMCO;Communities;Corporate |
| HIMCO: DEI Council | https://thehartford.sharepoint.com/:p:/r/sites/Diversity/_layouts/15/Doc.aspx?sourcedoc=%7B61AE5EDC-604D-4DDE-985D-3BF4FADA21BD%7D&file=HIMCODIStrategicPlan_2021.pptx&action=edit&mobileredirect=true | dei;diversity;engagement;erg;leadership;behaviors;himco;career | himco dei;himco diversity;himco erg;erg himco;ergs himco;himco ergs | Consistent with The Hartford’s goals,HIMCO is committed to building an inclusive and engaging culture where people are respected for who they are,recognized for how they contribute and celebrated for growth and exceptional performance. | Ethics and Compliance;HIMCO |
| HIMCO: HIMCO Compliance | https://thehartford.sharepoint.com/sites/himco-central/SitePages/HIMCO-Compliance.aspx | regulatory;mnpi;star compliance;investment;guidelines | himco compliance;starcompliance | Compliance policies and procedures. | Tech Support;Restricted Access;HIMCO |
| HIMCO: IT (Restricted Access) | https://thehartford.sharepoint.com/sites/HIMCOIT | himco;support;technology | himco it | Collaboration site for HIMCO IT Support. | HIMCO;Leaders |
| HIMCO: Meet the Leadership Team | https://thehartford.sharepoint.com/sites/himco-central/SitePages/HIMCO-Our-Leadership-Team.aspx | third party client;public credit research;alternative nvestments;meet the team;management;reporting;hierarchy | himco leaders;himco executives | Professional backgrounds and roles and responsibilities of HIMCO leaders. | HIMCO;Marketing and Communications |
| HIMCO: News and Updates | https://thehartford.sharepoint.com/sites/himco-central/SitePages/News-&-Updates.aspx | changes;announcements | himco news;himco updates | News and updates from the HIMCO Communications Team. | Third Party;HR;Employee Benefits |
| HR: Acclaris | https://www.acclarisonline.com/acclaris/logindisplay.jsp | medical expense;hsa;benefit plan;plan administrator | acclaris | Acclaris provides the services and technology that health plans,benefit consultants and financial institutions rely on to deliver health care and reimbursement accounts to a growing market. | WorkTools;Third Party;Employee Benefits;HR |
| HR: Adoption Assistance (External) | https://www.cafewell.com/pages/full?id=hartado20 | reimbursement;children;child;family;adopt | adopt a child;family adoption;adoption policy | You are eligible for the Adoption Assistance Program if you are an employee of The Hartford,and adopting a child who has not yet attained age 18. | Enterprise Data;Reference;HR |
| HR: Apprenticeships | https://www.youtube.com/watch?v=b8haNrGrdL8 | dna;learning;advancement;jobs;career | apprentice;apprenticeship | Would you like to get a college degree without the loans and start a professional career with a great starting salary? The Hartford Insurance can help make that happen with our Apprenticeship Program. | Employee Benefits;HR;Training |
| HR: Benefits Resources of The Hartford | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598296236&pagename=HRO%2FPage%2FGeneralContentWrap | well being guide;employee resources;benefits;financial benefits;financial resources;internal benefits;company benefits;benefits at the hartford;benefits package | mybenefits;my benefits;compensation package;total compensation | Homepage of employee Benefits of The Hartford. | Hartford Policies;HR |
| HR: Bereavement | https://web.yammer.com/main/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiI3MjMxNTQxMjQ4MCJ9/all | death;mourning;grieving;funeral | loss of a loved one;family loss;grief;bereavement;personal loss | iConnect Community dedicated to bereavement,grief,and the mourning process. | Hartford Policies;HR |
| HR: Breathing Space | https://thehartford.sharepoint.com/SitePages/For-Your-Health.aspx | breathing;mindful;mindfulness;mental;health;meditation | breathing space | Sometimes you just need to take a moment to breathe – to look on the bright side and appreciate the good. Take a timeout to read and share this uplifting content. | Employee Benefits;HR |
| HR: Bring Together a Great New Hire With a Great Mentor | https://thehartford.sharepoint.com/:b:/r/sites/hr-onboarding/Shared%20Documents/ManagerBuddyGuidelines.pdf?csf=1&web=1&e=21F5LF | mentor;manager training;hiring manager;leadership;training;coaching;retention;engagement;onboarding;employment | buddy | At The Hartford,we believe in making the onboarding experience easier and more meaningful to help new employees get comfortable within our culture and stay passionate about their personal contributions. | HR;Training |
| HR: Business Identified Skills by Business Group | https://thehartford.sharepoint.com/:x:/r/sites/hr-performance/_layouts/15/Doc.aspx?sourcedoc=%7B96BA8EF0-5A2C-4D74-9427-11C8CA94E266%7D&file=Business%20Identified%20Skills.xlsx&action=default&mobileredirect=true | acumen;decision effectiveness;teamwork;problem solving;risk analysis;emotional intelligence;agility;change management;agile;dei;strategic thinking;innovation;visualization | business skills;identified skills | This file contains critical skills identified by each business area. | HR |
| HR: Career Catalog | Operations | https://thehartford.sharepoint.com/sites/CareerCatalog/SitePages/Landing-Page-Operations.aspx | operations;career;development;engagement | career catalog operations | Landing page for operations-based career advancement. | HR;Training |
| HR: Career Development | https://thehartford.sharepoint.com/sites/hr-learning/SitePages/Career-Development-Model.aspx | spark;erg;job aids;peer;networking;degree;liaison;volunteer;sme;doing;instruction | learn development;grow learn;development grow;learn grow;learn by doing;learn from others;learn through instruction | The Hartford’s Career Development Model. | HR;Hartford Policies |
| HR: Career Progression and Job Applicant Policy | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598277667&noindex=true&pagename=HRO%2FPage%2FGeneralContent | career;educational assistance;career ladder;job promotion;lateral;internal posting;hiring | development model;career progression;career advancement | Resources and process guidance for career mobility at The Hartford. | HR;Training |
| HR: Change Management | https://thehartford.sharepoint.com/sites/hr-learning/SitePages/Change-Management.aspx | prosci;adkar;planning;resistance;accelerating;accelerators;action;swot;sponsorship;impact;impacts | change management;managing change | Home of The Hartford’s Change Management Toolkit. | HR;Operations |
| HR: Check-ins and Feedback | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/CF-Landing.aspx | manager;career;performance;development;feedback;coaching;workday;form;dialog | check-in;check ins | Regular 1-on-1s are a great way for managers and employees to stay connected on productivity and deliverables,and is also an opportunity to discuss progress against goals,behaviors exhibited and employee development. | HR;Training |
| HR: Coaching and Feedback | https://thehartford.sharepoint.com/sites/hr-learning/SitePages/Coaching-Feedback.aspx | conversation;star;feedback;grow;peer;coaching;hmm;elearning | coaching and feedback;feedback and coaching;career advice;1×1;one on ones | Ongoing coaching and feedback are essential to help us perform at our best. Check out the tools and resources below to sharpen your coaching and feedback skills. | HR;Hartford Policies |
| HR: Common Leave Events | https://wcsites.thehartford.com/sites/Satellite?c=Page&cid=1444598262649&noindex=true&pagename=HRO%2FPage%2FGeneralContentWrap | short-term;long-term;std;ltd;leave;policy;disability;leave of absence | leave event;common leave | This page has all of The Hartford’s policies on paid time off,Short and Long Term Disability,and Leaves of Absence. | Communities;Hartford Policies;HR |
| HR: Community Involvement Policy | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598295880&pagename=HRO%2FPage%2FGeneralContent | accommodation;nonprofit;public service;civil;volunteer;volunteering;giving;leave;charity;eligibility | paid volunteer;paid time | The Hartford’s employees exhibit exceptional character every day,embracing the opportunity to give back to the communities in which they work and live. | WorkTools;Third Party;Employee Benefits |
| HR: Commuter Benefits (External) | https://www.cafewell.com/pages/full?id=hartcom20 | inter-office shuttle;bus routes;bus schedule;shuttle schedule;order a ride;company transportation;transit | commute;commuting | Transportation resources for Hartford employees. | Hartford Policies;HR |
| HR: COVID FAQs | https://thehartford.sharepoint.com/sites/RTOFoW/SitePages/Home.aspx | workplace;safety;vaccine;faqs;rto;protocol;cdc;fow;booster;respirator;standards;airborne;reference;covid policies | vaccination information;vaccination policy;vaccine finder;covid;vaccine faqs;virus faqs;pandemic faqs | COVID-19 Employee Information Center with vaccine information resources. | HR;Training |
| HR: Decision Effectiveness | https://thehartford.sharepoint.com/sites/hr-learning/SitePages/Decision-Effectiveness.aspx | dilemma;conflict;faq;template;glance;rapid;decisionmaker;decision maker;reset;diagnostic | effective decisions;decision effectiveness | Making good decisions is essential to a high-performance culture and individuals who practice effective decision making get things done better and faster. Decision Effectiveness is making high-quality,well-executed decisions in the least amount of time with the right amount of effort. | HR;Communities |
| HR: Digital Badges | https://thehartford.sharepoint.com/sites/badges | certification;badge program;digital badging | dna badge;enterprise badge;badging certification;badge certification;badging home;badging central;badging iconnect;badging | Information center and process guidance for The Hartford’s Digital Badging program. | HR;Hartford Policies |
| HR: Digital Badges | Application Process | https://thehartford.sharepoint.com/sites/badges/SitePages/Application-Process.aspx | digital badges application process;new badge;create badge;request;form | digital badge application;request new badge;digital badging request;new digital badge;new badging | This is the process for applying to create a new badge that does not currently exist. | Communities;HR |
| HR: Digital Badges | APPN Ally Badge Program | https://thehartford.sharepoint.com/sites/APPNAlly | digital;badging;erg;asia;pacific | appn | Asian-American and Pacific Island (APPN) Ally badge program. | HR;Communities |
| HR: Digital Badges | Badging Dashboard | https://thehartford.sharepoint.com/sites/badges/SitePages/Badge-Dashboard.aspx | badging;dashboard;digital badges | current badge;my badges | Click the Badge Gallery tab to see a list of active badges. | Communities;HR |
| HR: Digital Badges | Digital Badging at The Hartford | https://thehartford.sharepoint.com/sites/badges/Shared Documents/DigitalBadgingAtTheHartford.pptx | claims dna;exceptional;year service;years of service;motivation;bronze;silver;achievement;performance;active;blood;hartshares;social responsibility;erg;ally;pride;volunteer | badging overview;digital badges;digital badging | Companies are adopting the use of digital badging to vividly and consistently recognize employees’ major achievements,learning accomplishments,and dedicated participation. | HR;Reference;Communities |
| HR: Digital Badges | Inclusion Advocate and Inclusion Champion | https://thehartford.sharepoint.com/sites/Diversity/SitePages/DEI-badges.aspx | dei;badging;erg | inclusion advocate;inclusion champion | This badge will be awarded to individuals who demonstrate a personal commitment to increasing their DEI Acumen and advancing The Hartford’s DEI strategy. | HR;Communities |
| HR: Digital Badges: ERG Ally Badges | https://thehartford.sharepoint.com/sites/ERG-central/SitePages/ERGAllyBadges.aspx | digital badging;engagement;ally;workday;learning | erg ally;ally badge | Click each badge to be redirected to the appropriate Workday course or Requirements page. | HR;Communities |
| HR: Digital Badges: ERGs | https://thehartford.sharepoint.com/sites/ERG-central/SitePages/ERGBadges.aspx | employee resource groups;ergs;digital badge | erg badges;erg badging | Diversity,Equity,and Inclusion badges are part of the Digital Badging Program which rovides company-wide recognition for employees significant accomplishments. | Communities;Training;HR |
| HR: Digital Badges: M365 Badges | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/SitePages/M365-Badges.aspx | user;digital;badge;badging;m365;learning | m365 digital badge | The Customer Experience & End User Training Team provides continuous educational and learning resources for employees to attend,when their time permits. | Communities;HR |
| HR: Digital Badges: Multi-Generational Ally Badging | https://thehartford.sharepoint.com/sites/MultiGenerationalAlly/SitePages/TrainingHome.aspx | generational;yopros;matpros;erg;ally;digital;badging | multigenerational;multi-generational | This badge is intended for anyone who wants to build Multi-Generational connections through strategic communication,better teamwork,and lead to an improved workplace. | HR;Training |
| HR: Employee and Manager | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/DEV-Employee-Manager-Partnership.aspx | transparency;skills;experience;capability;development area | employee and manager;manager and employee | Employees and managers each play an important role in making development partnerships work. While an employee drives his/her development,a manager supports an employee developing the skills and capabilities necessary for future success. | HR;Training |
| HR: Employee Development | https://thehartford.sharepoint.com/sites/Operations-EmployeeDevelopment | career;development;skills;hipo;journey;mentor;employment | employee development | This SharePoint site is was developed for our Hartford Employees you can learn about how YOU can develop here at The Hartford! This site provides background on different organizations within The Hartford and the skills and roles within those organizations. | HR;Reference;Restricted Access |
| HR: Employee License and CE Tracking (Restricted Access) | https://xchange.reged.com/ctiacom/hartfordsso.aspx | license;certification;employee;job;recruitment;search | employee license;ce tracking | Access to this site is available to employees who are required to track License and/or Certification and/or Continuing Education for specific jobs at The Hartford. | HR;Employee Benefits |
| HR: Employee Referral: iConnect Home | https://thehartford.sharepoint.com/sites/hr-career/SitePages/Jobs-and-Referrals.aspx | refer;refer a friend;referral;find a job;jobs;search;hiring | job referral;referral bonus;referral program;employee referral;referral home;referral iconnect;refer a friend;refer a family | Bonus earned through candidate referrals for job openings at The Hartford. | HR;Ethics and Compliance;Hartford Policies |
| HR: Employee Relations: iConnect Home | https://thehartford.sharepoint.com/sites/myER/ | relations;report an issue;report content | employee relations home;employee relations connect;employee relations org;employee relations central;myer;my er;er home;er org;er central | Information center and landing page for The Hartford’s Employee Relations Team. | HR;Hartford Policies;Ethics and Compliance |
| HR: Employee Standards of Performance,Conduct & Arbitration | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444683259227&pagename=HRO%2FPage%2FGeneralContent | ethics;social media;ethical;code of conduct;protocol;behavior;workplace;etiquette;standards;employment;handbook | arbitration;dress code;employee standards;work standards;employee conduct;workplace conduct;office conduct | The policies associated with Employee Standards of Performance & Conduct include: Arbitration,Attendance Management,Close Personal Relationships in the Workplace Policy,Dress Code Policy,Employee Performance and Behaviors Improvement,Social Media,Solicitations,and use of telephone. | HR;Ethics and Compliance;Hartford Policies |
| HR: Employment Verification | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1444598294949&pagename=HRO%2FPage%2FGeneralContent | dependents;mortgage;lease;car loan;loan qualification;work number;employment data;dependent coverage;dependent benefits;credit report;worknumber;equifax | employment verification;everify;e-verify;verify employment | There are certain times when you need to have your employment verified,for example,when you apply for a loan or mortgage,buy a new car,or rent an apartment. | HR;Communities;Leaders;Training |
| HR: EMPOWER Leadership Program | https://thehartford.sharepoint.com/sites/hr-learning/SitePages/Leadership-Empower.aspx | courageous;leadership;talent;dei;elit;hrlt;baf;career;coaching;acumen;talent;model;behaviors | empower | EMPOWER is an enterprise leadership program designed to accelerate readiness and encourage sponsorship of high performing,high potential people of color. | Training;HR |
| HR: Enterprise Learning | https://thehartford.sharepoint.com/sites/hr-learning | training;courses;course catalog;courseware;portal;landing | enterprise learning;hr learning;hr training;learning program;employee learning | Our goal,as the Enterprise Learning Experience Team,is to inspire employees to succeed in current and future roles to positively impact business results and behaviors through innovative,accessible,and cost-effective learning experiences. | HR;Training |
| HR: Enterprise Mentoring Program | http://learn/Enterprise_Mentoring/default.cfm | development;networking;performance;peer;coaching;training;support;career;mentee;mentor | mentoring | The Enterprise Mentoring Program offers a confidential and judgment-free environment so that people can ask for advice,share ideas,practice risk taking,try out new skills… all without fear of formal assessment. | HR;Hartford Policies |
| HR: Family or Medical Leave | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598256239&pagename=HRO%2FPage%2FGeneralContent | health condition;family member;spouse;domestic partner;medical condition;hartleave;hart leave;leave of absence | fmla;medical leave;family leave | Resources and process guidance concerning The Hartford’s family and medical leave policies. | Reference;Corporate;HR |
| HR: FAQs | 2022 Employee Engagement Survey | https://thehartford.sharepoint.com/Shared%20Documents/Forms/AllItems.aspx?id=%2FShared%20Documents%2F2022%20Employee%20Survey%20FAQs%2Epdf&parent=%2FShared%20Documents | checklist;faq;process;guidance;instructions;questionnaire;timeline;engagement;feedback;metrics;performance;enablement;ethics;compliance;inclusion;growth and development;well-being;wellbeing;strategic alignment;customer focus;benchmarks;dashboard | hear365;employee survey faqs;hear 365;annual survey faqs;annual employee survey | Each year we depend on candid employee feedback to measure our progress –and identify opportunities for improvement–as we continue to create a workplace environment where you’re inspired to make a positive impact on the people,businesses and communities we serve. | HR;Corporate |
| HR: FAQs | 2023 Quarterly Pulse Survey | https://thehartford.sharepoint.com/sites/hr-performance/Shared%20Documents/Employee%20Survery%20Documents/2023%20Quarterly%20Pulse%20Documents/2023%20Employee%20Survey%20FAQs.pdf | questionnaire;feedback;hear365;hear 365;thw | qualtrics;pulse;quarterly survey | The Hartford has transitioned from an annual survey to a quarterly engagement pulse survey approach using our technology partner Qualtrics. | Reference;Training;HR |
| HR: FAQs | Assess My Team’s Potential – Talent Risk Ratings (Restricted Access) | https://thehartford.sharepoint.com/sites/hr-performance/managers/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fhr%2Dperformance%2Fmanagers%2FShared%20Documents%2F2022%2D2023%20Overall%20Talent%20Cycle%2FAssess%20Potential%2FPotential%20Talent%20Risk%20Ratings%20Leader%20FAQs%2022%2D23%20FINAL%2Epdf&parent=%2Fsites%2Fhr%2Dperformance%2Fmanagers%2FShared%20Documents%2F2022%2D2023%20Overall%20Talent%20Cycle%2FAssess%20Potential | checklist;faq;process;guidance;instructions;retention;risk and loss;T1-6;compensation;LTI;guidance;tier;engage;retain;hrsc | talent risk ratings;team potential faqs;my team’s potential | Overview and timing of potential Talent Risk Ratings. | Reference;Training;HR |
| HR: FAQs | Compensation Planning | https://thehartford.sharepoint.com/sites/hr-performance/managers/SiteAssets/Forms/AllItems.aspx?id=%2Fsites%2Fhr%2Dperformance%2Fmanagers%2FSiteAssets%2FSitePages%2FHome%2F2022%2D2023%2DWorkday%2DCompensation%2DFAQs%2D%2D%2DFINAL%2Epdf&parent=%2Fsites%2Fhr%2Dperformance%2Fmanagers%2FSiteAssets%2FSitePages%2FHome | checklist;faq;process;guidance;instructions;timeline;merit;bonus;workday;salary;pay;increase;cycle;bump;leader connect;hrbp;leaderconnect;stock;payut | compensation planning;comp faqs;salary review;pay increase | Where,when,and how can managers make compensation recommendations? | HR;Training;EPI |
| HR: FAQs | Decision Effectiveness – Answers to Decision Dilemmas | https://thehartford.sharepoint.com/:w:/s/hr-learning/Ed1-b5e_md5MgNxFy3sOeh8BMAU4P6QYyrjc8A0ZYUrpHg?email=marc.solomon%40thehartford.com&e=9Go4Mr | meeting;committee;effectiveness;decision;decisionmaking;decision-making;leadership;consensus;how;process;rapid | raci | Improve your effectiveness by learning how to manage decision-making obstacles. Don’t get stuck. Find the answers to common questions and improve how you Define,Decide and Deliver. | Reference;Training;HR |
| HR: FAQs | Development Guidance and Best Practices | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/Development-Item-FAQs.aspx | checklist;faq;process;guidance;instructions;coaching;manager;1x1s;one-on-ones;stretch;conversation;career;goals;skills;talents | development faqs;dev plan faqs | What is a Development Plan (also known as Development Items or Development Goals)? | Reference;Training;HR |
| HR: FAQs | Digital Badges | https://thehartford.sharepoint.com/sites/badges/SitePages/FAQs.aspx | checklist;faq;process;guidance;instructions;tokens;competencies;awards;recognition;merit;interns;achievement;council;dna;earn;earning | digital badge faqs;badge faqs;badging faqs | Here you can find answers to commonly asked questions. If you need further help with Digital Badging please post a question in the Digital Badging Yammer Community. | Reference;Training;HR |
| HR: FAQs | Employee Check-ins and Feedback | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/CF-FAQs.aspx | checklist;job aid;faq;process;guidance;instructions;self-evaluation;annual evaluation;actions;talent;feedback | checkin FAQs;check-in FAQs | Should I be soliciting feedback for my performance evaluation? | Reference;Marketing and Communications;HR |
| HR: FAQs | Flu Shots | https://thehartford.sharepoint.com/Shared%20Documents/Forms/AllItems.aspx?id=%2FShared%20Documents%2FFlu%20FAQ%20Hartford%202022%2Epdf&parent=%2FShared%20Documents | checklist;faq;process;guidance;instructions;health plan;clinic;vaccination;covid;contagious;medical;infected;infection;cdc | flu faqs;shot faqs;influenza | Receiving a flu shot is the best way to prevent flu infection. | Reference;Employee Benefits;HR;Third Party |
| HR: FAQs | Gradifi Student Loan Paydown (SLP) Program (External) | https://www.cafewell.com/pages/full?id=hrtstlofaq | checklist;faq;process;guidance;instructions;borrower;refinancing;stafford;perkins;education;loan;debt;tuition;reimbursement;payment | loan paydown faqs;gradifi faqs;gradifi faq | The SLP Program is a new employee benefit where The Hartford helps you pay down your student loans by making a direct contribution towards your qualified student loan debt. | Employee Benefits;Reference;HR |
| HR: FAQs | Health Risk Assessment | https://thehartford.sharepoint.com/sites/Health-and-Wellness/Shared%20Documents/Health%20Risk%20Assessment%20FAQs%202023.pdf | health;wellness;personal;FAQ;survey;well-being;nutrition;exercise;heart;mental;physical | health assessment;health risks;health risk;hra | To help you identify and understand your personal health risks,The Hartford is offering an online Health Risk Assessment (HRA) developed by Wellsource. | HR;Training |
| HR: FAQs | Individual Goals | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/Individual-Goals-FAQs.aspx | faqs;guidance;cascade;workday;leader;manager;employee;objectives;job aid;admin;analyst | individual goals;work goals | Enterprise guidance indicates Workday Individual Goals be completed in the system by the close of February each year. Note: be advised that Business Leaders and/or HR Business Partners have discretion in setting line of business specific deadlines,confirm the due date with your Leader each year. | Reference;Training;HR |
| HR: FAQs | Jobs and Referrals | https://thehartford.sharepoint.com/sites/hr-career/SitePages/job-referrals-faqs.aspx | checklist;faq;process;guidance;instructions;referred;candidate;selection process;candidacy;recruit;skills;hiring bonus;eligibility | referral faqs;candidate faqs;recruitment faqs | What type of candidate does The Hartford target? | HR;Reference |
| HR: FAQs | Own My Career | https://thehartford.sharepoint.com/sites/hr-career/SitePages/job-referrals-faqs.aspx | career;resource;job referral;candidate;recruitment;faqs;how;hiring | own my career faqs;career faqs;job faqs;hiring faqs | Q: What type of candidate does The Hartford target? A: We look for candidates who share our values,who are able to identify with The Hartford Behaviors and bring passion to their jobs. | Reference;Training;HR |
| HR: FAQs | Performance and Compensation Cycle | https://thehartford.sharepoint.com/sites/hr-performance/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fhr%2Dperformance%2FShared%20Documents%2FPerformance%20Review%2FPerformance%20Review%20Employee%20FAQs%2Epdf&parent=%2Fsites%2Fhr%2Dperformance%2FShared%20Documents%2FPerformance%20Review | checklist;faq;process;guidance;instructions;self-evaluation;performance review;workday;solicit;annual review;hrsc | performance review faqs;self-evaluation faqs;performance and compensation;compensation and performance | Managers copy/paste from the feedback form to the performance form;feedback collected does not automatically populate into Workday performance reviews. | Reference;Training;HR |
| HR: FAQs | Reduction in Force | https://thehartford.sharepoint.com/sites/hr-offboarding/SitePages/Reduction-in-Force-FAQs–-Employee.aspx | checklist;faq;process;guidance;instructions;termination;downsizing;elimination;severance;notice period;unemployment | reduction faqs;reduction in force;downsizing faqs;severance faqs | If you are part of a reduction,the Reductions in Force FAQs provide a brief response concerning certain programs. | Employee Benefits;Reference;HR |
| HR: FAQs | Rewards and Recognition FAQs | https://thehartford.sharepoint.com/sites/hr-compensation/SitePages/Rewards-and-Recognition-FAQs.aspx | recognition;rewards;performance;contribution;recognize;appreciation;shout out;shoutout;award;teammate;cash;shout-out | reward faqs;recognition faqs;ovation faqs;spot faqs;award faq;award faqs | You can access this link from the iConnect home page under Pay & Benefits > Rewards & Recognition > Recognize a Teammate. | Reference;EPI;HR |
| HR: FAQs | Skills Identification | https://thehartford.sharepoint.com/sites/hr-performance/managers/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fhr%2Dperformance%2Fmanagers%2FShared%20Documents%2F2021%2D2022%20Overall%20Talent%20Cycle%2FSkilling%2FSkills%20Identification%20FAQs%2Epdf&parent=%2Fsites%2Fhr%2Dperformance%2Fmanagers%2FShared%20Documents%2F2021%2D2022%20Overall%20Talent%20Cycle%2FSkilling | checklist;faq;process;guidance;instructions;inventory;workday;proficiency;skills;catalog;thw;skills matrix;performance ratings;hrbp | skills inventory;skills identification;identifying skills;skills matrix faqs | One of the new Workday features is the ability for employees to catalog skills and proficiencies. This capability will provide a foundation for a more mobile workforce,inform learning plans,influence workforce strategies,and build upon the capabilities needed for the future. | Reference;Training;HR |
| HR: FAQs | Stretch Participants | https://thehartford.sharepoint.com/sites/hr-learning/Shared%20Documents/STRETCH/2023%20STRETCH%20docs/STRETCH%20Participant%20FAQs.pdf | checklist;faq;process;guidance;instructions;strategic thinking;critical thinking;executive communication;career growth;cohort;coaching;commitment | stretch faqs;stretch program;stretch career;stretch training;stretch learning;hr stretch | STRETCH is a customized,intensive learning and development experience that teaches leadership best practices with context provided by our own senior leaders. | HR;Hartford Policies;Reference |
| HR: FAQs| Performance Review | https://thehartford.sharepoint.com/:b:/r/sites/hr-performance/Shared%20Documents/Performance%20Review/Performance%20Review%20Employee%20FAQs.pdf?csf=1&web=1&e=TYPUuY | career;evaluation;review;manager;bonus;feedback;compensation;self-evaluation;annual | performance faqs;review faqs | How do I recognize someone for an award? | WorkTools;HR |
| HR: Federal and State Posting Requirements | https://thehartford.sharepoint.com/SitePages/policy-pages/federal-state-local-law-compliance.aspx | state;posting;federal law;regulatory;countrywide;local;employment;eeo | law posting;labor law;federal posting;state posting;posting requirements | Federal and State Posting Requirements. | Employee Benefits;Third Party;HR |
| HR: Fidelity NetBenefits | https://login.fidelity.com/ftgw/Fidelity/NBPart/Login/Init?AuthRedUrl=https://workplaceservices400.fidelity.com/NBHome.html | savings;investments;retirement | fidelity investments;net benefits;netbenefits | Access your savings & retirement accounts,view health & insurance benefits,and report a life event. | HR;Training |
| HR: Find a Sponsor | https://thehartford.sharepoint.com/sites/hr-performance/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fhr%2Dperformance%2FShared%20Documents%2FMentorship%5FSponsorship%2FFind%20a%20Sponsor%2Epdf&parent=%2Fsites%2Fhr%2Dperformance%2FShared%20Documents%2FMentorship%5FSponsorship | sponsorship;mentoring;guide;coaching;development areas;negotiation | mentorship | We all need mentors. Mentors are safe confidants to discuss what you cannot not bring up with your manager or colleagues. A mentor might help you identify your strengths,development or next position. | Employee Benefits;Third Party;HR |
| HR: Fitness Center | https://mywellnessatwork.fitnessanalyst.com/ | yoga;meditation;weight;lifting;aerobics;well-being;fitness;cardio;nutrition;eap | fitness center;workout | From our curated list,pick one measurement you want to improve,either physiological or performance-based. That’s your metric of success. From there,work with a member of our team to collaborate on a plan that’s right for you. | Employee Benefits;Reference;HR;Third Party |
| HR: Fitness Reimbursement (External) | https://www.cafewell.com/cw3/pages/full?id=hrt_reim22 | gym;yoga;martial;fitbit;garmin;peloton;health club;tennis;league;aquatic;pilates | fitness reimbursement | Get Fit and Get Paid: Did you know The Hartford will reimburse employees up to $90 a quarter for your fitness-related expenses? | HR;Hartford Policies |
| HR: Flexible,Hybrid or Remote Work Program | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598296101&pagename=HRO%2FPage%2FGeneralContent | flexible;hybrid;remote;arrangement;wfh;fwa;policy;ergonomics;process;flextime;home office;workplace | remote work;remote worker;remote policy;remote access | At The Hartford,we recognize the value of work life harmony and offer flexible and remote work arrangements to accommodate the unique needs of our employees and maximize productivity. | HR;Hartford Policies;Training |
| HR: Flexible,Hybrid or Remote Work Program | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598296567&pagename=HRO%2FPage%2FGeneralContent | remote work;rwp;accommodation;fwa;workplace;hybrid;flexible;manager | manager steps;flexible hybrid;work arrangmenet;arranagement request;fwa manager;manager fwa | Manager steps to consider a flexible,hybrid or remote work arrangement request. | Reference;Hartford Policies;HR |
| HR: Harassment Policy Training | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598266734&pagename=HRO%2FPage%2FGeneralContent | zero tolerance;discrimination;employee relations;misconduct;disciplinary;workplace;behaviors | sexual;harassment | Here at The Hartford,we strive to create an environment that is positive,energetic,and free of harassment. | Employee Benefits;HR |
| HR: HartMart | https://thehartford.sharepoint.com/SitePages/HartMart.aspx | merchandise;vendor discount | schwag;hartmart;hart mart;swag | Branded merchandise for business or personal use. | Employee Benefits;Third Party;HR |
| HR: Health and Wellness (External) | https://www.cafewell.com/cw3 | work life balance;wellness;well being;well-being;fitness;benefits | health and wellness;health & wellness;wellness org;wellness organization;wellness home;wellness central;cafewell;café well;emotional health | Check out well-being resources,enroll in programs,and submit fitness-related expenses. | HR;Employee Benefits |
| HR: Health Savings Account | https://thehartford.sharepoint.com/SitePages/A-New-Way-to-Maximize-Savings.aspx | health savings;health plan;health insurance;health account;benefits;how to;video | hsa;health savings;health account | Video describing the benefits and trade-offs for considering an HSA (Health Savings Account). | HR;Employee Benefits |
| HR: Hiring at The Hartford (Restricted Access) | https://thehartford.sharepoint.com/sites/hr-hiring | decision tree;job change;talent moves;workday;requisition;hiring manager;pontoon;temporary;labor;beeline;msp;administrative;early career;contractor;role;transfer;internal | company hiring;hartford hiring;hiring hartford;hiring at the hartford;hiring policy;hiring policies | As a manager,building and sustaining a high-performing team is critical to your success. | HR;Hartford Policies;Reference |
| HR: Holiday Calendar | https://thehartford.sharepoint.com/SitePages/Holiday-Schedule.aspx | holiday;holiday schedule;holiday calendar;days off;holidays;us paid holidays;holiday list;company holidays;india holidays;company holiday;global holidays;paid days off | christmas;thanksgiving;juneteenth;labor day;memorial day;july 4;mlk day;martin luthur;martin luther;king holiday;presidents day;veterans day;black Friday | All eligible employees receive a standard number of holiday hours based on the corporate holiday calendar. For example,in a year with nine corporate holidays,employees will receive 72 holiday hours for the year. | HR;Reference;Restricted Access |
| HR: HR Hub | HR4HR (Restricted Access) | https://thehartford.sharepoint.com/sites/iconnect/WorkTools/Organization/HR/sitePages/HRHUB.aspx | portal;landing page;center;home page;hub | hr4hr;hr hub | HR4HR – Formerly known as HR Hub. | HR;Hartford Policies |
| HR: HR Online | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1150847226941&noindex=true&pagename=HRO%2FPage%2FGeneralContent | benefits;compensation;leave;employment;portal;landing;center;owcs | hr online;hronline | Landing page of HR Online on OWCS (Oracle Web Center Sites). | HR;Training |
| HR: HR Self-Paced Learning | https://thehartford.sharepoint.com/sites/hr-learning/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fhr%2Dlearning%2FShared%20Documents%2FSite%20Documents%2FSelf%2DPaced%20Learning%20w%2DLinks%2Epdf&parent=%2Fsites%2Fhr%2Dlearning%2FShared%20Documents%2FSite%20Documents | career;development;skills;learning;hr;elearning;module;hmm | self-paced learning;hr learning catalog;hr catalog | Microcourse learning,e-modules,and eLearning HMM course catalog. | HR;Training;Reference |
| HR: HR Service Center | https://thehartford.sharepoint.com/sites/hr-onboarding/SitePages/HR-Service-Center.aspx | eligibility;hsa;fsa;enrollment;coverage;401k;401(k);fidelity;netbenefits;employment;verification;recruiting;workday;posting;fmla;absence;military;leave;disability;pay;cafewell;chat | hrsc;hr service center;hr sc;service center;hr center;hr help;hr support;hr assistance;hr overview;hr guidance;hr info;hr resources | The HR Service Center,1-877-HR-AT-WORK (472-8967),is your one number to call to reach multiple vendors. | HR;Operations |
| HR: Hybrid Leadership Learning | https://thehartford.sharepoint.com/sites/hr-learning/SitePages/Hybrid%20Leadership%20Learning.aspx | empathy;vulnerability;coaching;roles;models;self-assessment;wellbeing;well-being | hybrid leadership;hybrid learning | Take this 5-minute self-assessment to understand your strengths and opportunities with these critical hybrid leadership skills. | HR |
| HR: Job Accommodations | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598295545&noindex=true&pagename=HRO%2FPage%2FGeneralContent | disabled;disability;wheelchair;handicap;accommodation;workplace;protocol;hybrid;remote;wfh | ada;job accommodation;workplace accommodation | The Hartford is committed to equal opportunity in all aspects of employment for qualified individuals with a disability. | HR;Leaders;Reference |
| HR: Job Aid | Annual Evaluation Process | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/PM-Philosophy.aspx | behaviors;resilience;mindfulness;ratings;career;development;etiqette;leadership | performance hartford;performance the hartford;behaviors and resources | The Hartford’s performance ratings definitions were written to drive transparency,continuous improvement and accelerate our path to exceptional by elevating the company’s performance over time. | HR;Training;Reference |
| HR: Job Aid | Defining Performance,The Hartford Behaviors + Resources | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/Annual-Review.aspx | conversation;feedback;self-evaluation;workday;defined goals;checkins;check-ins;achievement;results;behaviors;checklist;job aid;faq;process;guidance;instructions | performance evaluation;annual performance | The annual performance evaluation is an opportunity for managers and employees to discuss progress made against goals,behaviors exhibited,and accomplishments achieved through the year. | Reference;Employee Benefits;HR |
| HR: Job Aid | Education Reimbursement Process | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598275971&noindex=true&pagename=HRO%2FPage%2FGeneralContent | checklist;faq;process;guidance;instructions;jobaid;job aide;jobaids;undergraduate;grade;degree;university;college;certification;CPA;CFA;CAIA;CIPM;FRM;PMP;ICAR | reimbursement;reimbursing | The Hartford’s Annual Tuition Reimbursement Amounts. | Reference;Training;HR |
| HR: Job Aid | First-Time Managers | https://thehartford.sharepoint.com/sites/hr-onboarding/SitePages/First-Time-Managers.aspx | checklist;job aid;faq;process;guidance;instructions;hiring manager;compensation;workday;leader connect;leaderconnect;star model;grow;coaching;performance;review cycle;self-assessments;timeline;goals;goal-setting;completed reviews | new manager;new managers;first-time manager;first-time managers;first time managers;first time manager | On this page you’ll find the information you need to successfully lead for the first time at The Hartford. Visit the Hiring Manager page for information on your role as a hiring manager. | Reference;Employee Benefits;HR |
| HR: Job Aid | Flexible,Hybrid,or Remote Work Program | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598296101&noindex=true&pagename=HRO%2FPage%2FGeneralContent | checklist;faq;process;guidance;instructions;jobaid;job aide;jobaids;arrangement;part-time;full-time;flexible;scheduling;accommodate;accommodation;work life;productivity | flexible work;hybrid employee;remote faqs;fwa faqs;work program | At The Hartford,we recognize the value of work life harmony and offer flexible and remote work arrangements to accommodate the unique needs of our employees and maximize productivity. | HR;Reference;Training |
| HR: Job Aid | Moving Talent or Manager Self Service (not via recruiting) | https://thehartford.sharepoint.com/sites/hr-hiring/SitePages/MSS-Landing.aspx | checklist;job aid;faq;process;guidance;instructions;workday;position management;job change;promotion;hrbp;chair;decision tree | manager self service;manager self-service | Vacancies are often filled through recruiting with the job posting process,but in some instances,pre-identified talent may exist that warrants Manager Self Service (MSS) in Workday. | Reference;Employee Benefits;HR |
| HR: Job Aid | Our Work Envionment | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598266602&pagename=HRO%2FPage%2FGeneralContent | checklist;faq;process;guidance;instructions;jobaid;job aide;jobaids;respect;trust;authentic;workplace | workplace environment;work environment;office life;workplace cultural | At The Hartford,our culture is built around ensuring you can bring your best self to work. Your unique ideas are valued and help us innovate to better serve our customers. | Reference;Training;HR;Employee Benefits |
| HR: Job Aid | PTO Balance Check | https://thehartford.sharepoint.com/SitePages/PTO-Balance-Check.aspx | checklist;job aid;faq;process;guidance;instructions;paid time off;policy;workday;balance;accrual;carryover;carry over;vacation | pto adjusting;adjust pto;eoy pto;correct pto;take pto;review pto | Review your remaining PTO and make a plan to use your time before the end of the year. | Reference;Employee Benefits;HR |
| HR: Job Aid | Rewards and Recognition Programs | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1150853125417&pagename=HRO/Page/GeneralContent | checklist;faq;process;guidance;instructions;jobaid;job aide;jobaids;behaviors;continuous improvement;achievement;merit;recognition;award;awards;cash;gift | awards and recognition;recognition and awards | This is an enterprise-wide reward and recognition program for employees to award and recognize each other for living The Hartford Behaviors and contributing to our mutual success. | Reference;Employee Benefits;HR |
| HR: Job Aid | Supplemental Payments | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598297957&noindex=true&pagename=HRO%2FPage%2FGeneralContent | checklist;faq;process;guidance;instructions;jobaid;job aide;jobaids;expatriate;reimbursement;relocation;degree;bonus;payment | supplemental payment;supplemental payments | Supplemental payments are cash payments or reporting of taxable cash equivalents (imputed income) awarded to employees that are in addition to regular compensation. | Reference;Training;HR |
| HR: Job Aid | The Hartford Behaviors | https://thehartford.sharepoint.com/sites/group-benefits-central/SitePages/Accident-and-Health.aspx | checklist;job aid;faq;process;guidance;instructions;c3;ewsilience;difficult;unconscious;diversity;volunteer;mindfulness;solve it;own it;live it;innovation;thw;continuous improvement | hartford behaviors;learning pathway;learning pathways | The Hartford Behaviors challenge each of us to Be Courageous,Break Through and Better the Experience for our stakeholders and customers,but also for ourselves. | HR;Reference;Ethics and Compliance |
| HR: Job Aid | The Hartford COVID Questionnaire | https://thehartford.sharepoint.com/sites/LearningMedia3/published3/2022_Covid_Reporting/Covid%20Questionnaire%20Job%20Aid.pdf | survey;questionnaire;illness;virus;health;check;status;remote;archer;workplace;checklist;job aid;faq;process;guidance;instructions;test positive;symptoms;archer;illness;remote;close contact;submission | covid checkin;covid check-in;covid-related;report covid | Review this job aid for the new automated reporting tool for reporting a Covid-related illness or exposure. | Reference;Training;HR |
| HR: Job Aid | Tips for Writing an Effective Self-Evaluation | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/PM-Tips-for-an-Effective-Self-Assessment.aspx | checklist;job aid;faq;process;guidance;instructions;grounding;goals;behaviors;assessment;impact;interactions;stretch assignments;coaching conversations;workday;stakeholders;peers;business partners;achievements | self-evaluation;self evaluation;self-assessment;self assessment | Get grounded by reviewing your goals and The Hartford’s Behaviors. | Reference;Training;HR |
| HR: Job Aid | Where to Start? | https://thehartford.sharepoint.com/sites/hr-hiring/SitePages/Where-to-start.aspx | checklist;job aid;faq;process;guidance;instructions;recruiting;talent;requisition;hiring manager;temporary labor;temp;beeline;supplier management;contractor;labor | team opening;open position;hiring process | Do you have an opening on your team? Have a conversation with your manager and HRBP to determine if you can reallocate work and absorb on your team,or considering tackling the work differently. | Reference;Training;HR |
| HR: Job Aid | Your Employee’s First Week | https://thehartford.sharepoint.com/sites/hr-onboarding/SitePages/Your-Employee%27s-First-Week.aspx | checklist;job aid;faq;process;guidance;instructions;benefit enrollment;31 days;hire date;timekeeping;pto;workday;i-9;hybrid;remote;arrangements;coaching;schedule | employee expectations;first week;onboarding process | Set working expectations and reinforce completion of Benefit Enrollment. | Reference;Training;HR |
| HR: Job Aid |Check-in Fact Sheet | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/Check-In-Fact-Sheet.aspx | checklist;job aid;faq;process;guidance;instructions;workday;1x1s;one-on-ones;mentor;mentee;coaching;feedback;development;career | checkin facts;facts about check-ins;check-in facts;check-in fact | Regular check-ins allow managers and employees to stay connected on productivity and deliverables. | Reference;Training;HR |
| HR: Job Aid |Skills and Development | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/Skills-and-Development-Landing.aspx | checklist;job aid;faq;process;guidance;instructions;workday;mentorship;guidebook;technical ability;empathy;interpersonal;active listening;leadership;data analysis;agile;skills;career;sponsorship | skills and development;development skills;job skills;career development | The Hartford supports career development and is dedicated to continuous learning. | HR;Third Party |
| HR: Job Postings | https://wd5.myworkday.com/thehartford/d/task/3005$4482.htmld | openings;job postings;internal posting;jobs;full-time;part-time;available positions;find jobs | jobconnection;job connection | Workday listing of current job openings at The Hartford. | HR;Training |
| HR: Job Quest | https://thehartford.sharepoint.com/sites/JobQuest/SitePages/JobQuestHome.aspx | career;development;skills | jobquest;job quest | Job Quest is a structured program designed to assist employees with exploring new job opportunities by pairing up Explorers with Guides based on future job interests. | HR |
| HR: Job Quest: Explorer and Guide Roadmap | https://thehartford.sharepoint.com/sites/JobQuest/SitePages/ExplorerGuideRoadmap_E_G.aspx | journey;exploration;passport;program;orientation;workday;recruitment;openings;hiring | jobquest explorer;explorer and guide;guide roadmap;jobquest roadmap | The Roadmap provides all the tools,resources and guidance needed to successfully complete the Job Quest program without getting lost along the way. Explorers and Guides work collaboratively by reviewing guidelines. | HR |
| HR: Job Quest: Explorer Passport | https://thehartford.sharepoint.com/sites/JobQuest/SitePages/ExplorerPassport_E.aspx | explorer passport;job quest explorer passport;faqs;instructions;process;hiring;recruitment | create passport;update passport;leader sign-off | How to create,update passport and obtain leader sign-off. | HR;Hartford Policies;Ethics and Compliance |
| HR: Jury Duty Policy | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598295860&noindex=true&pagename=HRO%2FPage%2FGeneralContent | jury;jurist;citizen;public;legal;justice | jury duty;serving on a jury | The Hartford is a proponent of community service and civic responsibility,as another way to apply our passions and serve a greater purpose. That is why we encourage employees to serve on jury duty when summoned. | HR;Hartford Policies |
| HR: Manager Access to Employee Voice Mail,Email or Systems | http://i-library.thehartford.com/HR/AuthFormMangrAccessRequests.pdf | authorization;access;loa;thip;voicemail;employees;manager;ethics;employee relations;request;privacy;form;employee information;protocol;termination;employment | manager access;employee records | Manager access requests to employee voicemail,email,or systems. | HR;Hartford Policies |
| HR: Manager Steps to Consider a Flexible,Hybrid or Remote Work Arrangement Request | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1444598296567&pagename=HRO%2FPage%2FGeneralContent | flexible work;remote work;hybrid work;work from home;work remotely;hybrid employee;work request;manager fwa;fwa request;fwa requests | flextime;fwa | Manager steps to consider a flexible,hybrid or remote work arrangement request. | HR;Training |
| HR: Mentoring Guidebook | https://thehartford.sharepoint.com/sites/hr-performance/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fhr%2Dperformance%2FShared%20Documents%2FMentorship%5FSponsorship%2FMentoring%20Guidebook%2Epdf&parent=%2Fsites%2Fhr%2Dperformance%2FShared%20Documents%2FMentorship%5FSponsorship | success;plan;prepare;mentor;mentee;career;skill;knowledge transfer | mentors;mentoring guide | Successful career growth through mentoring. | HR;Hartford Policies |
| HR: Military Leave Policy | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1444598285266&pagename=HRO/Page/GeneralContent | military;armed services;uniformed service;army;navy;air force;leave of absence;hartleave;hart leave;public service;civil;patriotism;national guard | military leave;military faqs;armed services | We believe those who serve in the military fully embody The Hartford’s core values of teamwork,integrity,discipline,focus,diversity and winning spirit. | Employee Benefits;Hartford Policies;HR |
| HR: My Wellness at Work Employee Assistance and Work/Life Program | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598287548&noindex=true&pagename=HRO%2FPage%2FGeneralContent | abuse;alcohol;caregiving;caregiver;care giver;care giving;marriage;legal services;life change;support network;mental health;parenting;childcare;optum;counseling;divorce;support;services | employee assistance;employee support;eap | Your EAP and Work/Life Benefits offer a wide range of assistance and support for counseling services,financial advice,eldercare,and more. | HR;Employee Benefits |
| HR: My Wellness at Work Nutrition Services | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598296781&pagename=HRO%2FPage%2FGeneralContent | diet;food;benefit;wellness;health;intolerance;dietary;meanl planning;prenatal;behavior | nutrition services;diet counseling;nutrition home;nutrition iconnect | Nutrition counseling services are available to all employees at no charge. These services include individual assessments,meal planning,and weight management programs. | Hartford Policies;HR |
| HR: Nursing Mothers Employee Resources | https://thehartford.sharepoint.com/:b:/r/sites/iConnect/LifeAndCareer/Health-and-Finances/Shared%20Documents/Nursing%20Mothers%20Resource%20Guide%20December%202019.pdf | newborn;infant;new mothers;nursing mothers;maternity | nursing;breastfeeding;breast feeding | Here is the nursing mothers resource guide. | HR |
| HR: Onboarding | https://thehartford.sharepoint.com/sites/hr-onboarding | new employees;new hires;hiring;90 days;ninety days;orientation;first time | onboard central;on boarding org;iconnect onboarding;on board home;onboarding home;onboarding iconnect | This is the place to find the tools and resources you need to ensure the best possible onboarding experience,whether you are a new employee,a hiring manager or serving as a buddy/mentor. | HR;Restricted Access |
| HR: Operations (Restricted Access) | https://thehartford.sharepoint.com/sites/HROperations | human resources;operations;portal | hr operations;hr ops | Portal and process guidance for HR Operations teams. | Hartford Policies;HR |
| HR: Organ and Bone Marrow Donation Leave Policy | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444684096371&pagename=HRO%2FPage%2FGeneralContent | donor;leave;policy;medical;family;healthcare;volunteer | organ donor;marrow;organ donation;donated organ | Eligible employees may take up to five business days of paid leave for bone marrow donation or 30 business days of paid leave for organ donation in any one-year period. | HR;Marketing and Communications |
| HR: Own My Career | https://thehartford.sharepoint.com/sites/hr-career | jobs;openings;personal brand;networking;performance;careers;my careers;promotion;promotion guidelines;career development;career training;performance review;career portal;featured;hiring | own my career;ownmycareer;career org;career home;career iconnect | Cultivating a successful and fulfilling career is a journey filled with many valuable experiences. This site provides an array of tools and resources to help you develop along the way. Ready. Set. Grow. | HR;Hartford Policies |
| HR: Paid Time Off (PTO) | https://wcsites.thehartford.com/sites/Satellite?c=Page&cid=1444683258705&pagename=HRO%2FPage%2FGeneralContent | accrue pto;borrow pto;sell pto;carry over;amount of pto;calculating pto;using pto;unused pto;general pto;negative pto | pto | PTO overview and process guidance on The Hartford’s Paid Time Off policies. | HR;Hartford Policies |
| HR: Parent Leave Expectations | https://thehartford.sharepoint.com/sites/group-benefits-central/STD Product Information/Parental Leave Maternity – Paternity Leave Guiding Expectations Final.docx | disability;pregnancy;childbirth;parental;bonding;leave;guidance;eeoc;equitable;child birth;fmla | parental bonding;pregnancy disability;childbirth disability | This document addresses the differences between leave for Disability Due to Pregnancy/Childbirth and Parental Bonding Leave. | HR;Hartford Policies |
| HR: Parental Leave Policies | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598295169&noindex=true&pagename=HRO%2FPage%2FGeneralContent | maternal;paternal;adoption;new family;personal time | pregnant;maternity leave;paternity leave;paid parental;parental leave | It is The Hartford’s policy to provide a paid leave of absence to employees who desire to bond with and care for a new child following a birth,adoption,placement for adoption,or surrogacy. | HR;Employee Benefits |
| HR: Performance & Compensation Philosophy | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1150853248447&pagename=HRO/Page/GeneralContent | compensation;incentive;bonus;tier;salary;performance;pay | pay for performance;performance bonus;comp package;comp plan | Review elements of pay,including performance reviews and bonuses. | HR;Training |
| HR: Performance and Development: iConnect Home | https://thehartford.sharepoint.com/sites/iConnect/LifeAndCareer/Performance-and-Development/SitePages/Performance-and-Development.aspx | coaching;performance development;development plan;evaluation;check-in;mentor;feedback | performance home;p&d home;performance and development home;performance review;performance iconnect;p&d iconnect;performance and development iconnect;performance central;p&d central;performance and development central;performance org;p&d org;performance and development org;performance organization;p&d organization;performance and development organization | As a valued employee,there are a number of resources at your fingertips to help drive your performance every day. This site provides information on the overall performance cycle. | HR;Training |
| HR: Performance Results | https://thehartford.sharepoint.com/sites/hr-performance/SitePages/PM-Philosophy.aspx#results | resilience;bias;thw;standards;courageous;globoforce;feedback;pathways;difficult;courageous;feedback | performance results;performance definitions | The Hartford’s performance ratings definitions were written to drive transparency,continuous improvement and accelerate our path to exceptional by elevating the company’s performance over time. | HR;Hartford Policies |
| HR: Personal Leave Of Absence Policy | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1444598296000&pagename=HRO/Page/GeneralContent | leave;personal leave;personal absence;unpaid leave;leave of absence | personal leave of absence;absence policy;leave policy;absence faqs | At The Hartford,we understand that sometimes you need a little extra time to recharge and support employees in their pursuit of work life balance,provided there is no negative impact on the business. | HR;Hartford Policies |
| HR: Recruitment,Selection and Development Policies and Guidelines | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444683271251&pagename=HRO%2FPage%2FGeneralContent | openings;job postings;rehire;referral;internship;career;hiring | recruitment;selection faqs | The policies associated with Recruitment,Selection and Development include: Career Progression and Job Posting,(Job posting,background investigations,Immigration & relocation),Applying the policy as a manager,Employee Reference Requests,and Rehired Employee Policy. | Employee Benefits;HR |
| HR: Redeem an Award | https://cloud.workhuman.com/store/#!hartford | electronics;fashion;household;travel;sports;recreation;outdoor;gifts;incentives;awards | redeem | Turn your awards into something amazing! | HR;Hartford Policies |
| HR: Remote Work Expense Reimbursement and Travel Information | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1444598297052&pagename=HRO%2FPage%2FGeneralContent | business travel;state travel;nonresident;non-resident;onsite;primary office;interoffice;work location;office location;reporting;financial | etravel;expense system;business expenses;travel reimbursement;reimbursing travel | Overview and process guidance for The Hartford’s expense reimbursement and travel policies. | Ethics and Compliance;HR;Hartford Policies |
| HR: Retaliation-Free Workplace Policy | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598295368&pagename=HRO%2FPage%2FGeneralContent | compliance;misconduct;workplace;ombudsperson;ombudsman;revenge;harassment;behaviors;protocol;good faith;inappropriate | retaliation-free;intimidation;unethical;safe space | The Hartford prohibits any form of retaliation or intimidation against employees who report good-faith concerns of discriminatory,harassing or unethical conduct,or who participate in investigations of such conduct. | HR;Hartford Policies |
| HR: Return to Work Program | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598295525&pagename=HRO%2FPage%2FGeneralContent | fmla;ada;hartleave;transitional work;job accommodations;reasonable accommodations;regulatory;rtw;leave of absence | twap;rtw program;return to work program;return to office faqs | The Hartford strives to assist employees to return to work at the most appropriate date after an illness or injury. | HR;Training |
| HR: Self-Paced Learning Catalog | https://thehartford.sharepoint.com/sites/hr-learning/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fhr%2Dlearning%2FShared%20Documents%2FSite%20Documents%2FSelf%2DPaced%20Learning%20w%2DLinks%2Epdf&parent=%2Fsites%2Fhr%2Dlearning%2FShared%20Documents%2FSite%20Documents | catalog;inventory;courses;learning;modules;elearning;e-learning;career | self-paced | Types of self-paced learning includes elearning,HMM,and Microcourse Learning. | HR;Hartford Policies |
| HR: Setup of Your Home Office | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1444598297031&pagename=HRO%2FPage%2FGeneralContent | remote work;rwp;ergononics;setup home;set-up home;accommodation;fwa;workplace;nybrid | remote office;office setup;ergonomic faqs | Please use the tools and resources provided to help you ensure the set up of a designated safe and secure remote work space. | Training;HR;Third Party |
| HR: Spark (External) | https://hartford.myhbp.org/lde/welcome | harvard;online;learning;training;mentor;skills;development;b school;mba | harvard b-school;harvard business school;spark;harvard bschool | Master new business skills your way. | Hartford Policies;HR |
| HR: Special Exempt Compensation Policy | https://thehartford.sharepoint.com/sites/hr-compensation/SitePages/Special-Exempt-Policy.aspx | overtime;cash award;base salary | special exempt;compensation policy | Explanation of the Special Exempt Compensation Policy. | Hartford Policies;Training;HR |
| HR: Employee Compensation | https://thehartford.sharepoint.com/sites/hr-compensation | total rewards;trs;isp;salary;bonus;paycheck;comp;package | employee comp;employee compensation;company comp;company compensation | Employee compensation is important. It not only drives and rewards performance,it also helps ensure you can keep living your passion. And when you’re strong,we become stronger. | Hartford Policies;Training;HR |
| HR: Stigmatizing Language | https://thehartford.sharepoint.com/SitePages/Stigmatizing-Language-Series.aspx | ageism;body;mental;health;esteem;disability;orientation;sexual;gender;dei | stigmatizing | This series explores key topics and the language used to describe them,focusing on how we can all take action to reduce stigma and prejudice and enact positive change. | Employee Benefits;HR |
| HR: Stock Incentive Plan | https://thehartford.sharepoint.com/:b:/r/sites/hr-compensation/Shared%20Documents/2020%20Stock%20Incentive%20Plan%20Prospectus.pdf | isp;hig;stock;purchase;stock options | stock incentive;hig stock;stock purchase | Stock incentive plan documentation. | HR;Ethics and Compliance;Hartford Policies |
| HR: Submit a Request to Employee Relations | http://archer.thehartford.com/apps/ArcherApp/Home.aspx?workspaceId=-1&requestUrl=..%2fGenericContent%2fRecord.aspx%3fid%3d0%26moduleid%3d589# | employee relations;concern;issue;harassment;confidential;sensitive;employee;employment;archer;fml;std;violence;threaten;crisis;intervention;conflict | er request;contact er;contact employee relations;workplace reporting | Contact Employee Relations to initiate a consultation. | HR;Training |
| HR: Summer Internship Program | https://thehartford.sharepoint.com/sites/interns | interns;hiring;hired;sip;internship | summer internship;summer interns;internship program;hr intern;intern hr | Collaboration site for current interns at The Hartford. | HR;Training;Restricted |
| HR: TalentConnect (Restricted Access) | https://thehartford.sharepoint.com/sites/TalentConnect | resourcing;engagement;skills;learning;compensation;termination;workday;job aids;performance;coaching;feedback;leave events;iemployee relations;offboarding | talent connect;talentconnect | Attracting,retaining and developing talent helps our company be successful. As a manager,you help define your employees’ experience with The Hartford. Use the information on Talent Connect to resource,engage and lead your team – and develop yourself as a leader,too. | Hartford Policies;HR |
| HR: Offboarding | https://thehartford.sharepoint.com/sites/hr-offboarding | retirement;termination;voluntary;departure;resign;terminated;workplace;employment | voluntary termination;termination checklist;offboarding;off-boarding;leaving the hartford | Resources for employees leaving The Hartford. | Employee Benefits;HR |
| HR: Termination and Investments | https://thehartford.sharepoint.com/sites/hr-offboarding/SitePages/Termination-and-Investments.aspx | profit sharing;termination;severence;repay;401k;stocks benefits;my 401k plan;my stock options;investment programs;hartford isp;contribution;matching;non-elective;fidelity;isp | planco;company match;retirement match;company contribution;retirement;investment and savings plan;stock purchase plan | Depending upon your age,years of service,or perhaps your specific hire date,there are certain investment outcomes that you should consider at termination. | HR;Hartford Policies |
| HR: The Hartford Behaviors | https://thehartford.sharepoint.com/sites/iConnect/LifeAndCareer/Performance-and-Development/The%20Hartford%20Behaviors/sitePages/default.aspx | break through;hartford behaviors;etiquette;protocol;standards;workplace | be courageous;better the experience;courageous conversations;behavior | Behaviors that crystalize The Hartford workplace culture and code of conduct. | HR;Hartford Policies |
| HR: The Hartford’s Workplace Policies | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598256469&pagename=HRO%2FPage%2FGeneralContent | handbook;hr;workplace;portal;standards;employment | workplace policies;hartford policy;hartford policies;employment guide;employee handbook;policy directory;hr policy;hr policies;working at the hartford | Policies provide guidance in adherence to required workplace standards,driven by company values. Human Resources policies strive to motivate positive,productive and ethical behavior among employees at all levels of the organization. | HR;Hartford Policies |
| HR: The Ombudsperson – Confidential Guidance | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598266769&pagename=HRO%2FPage%2FGeneralContent | confidential;employee relations;retaliatory;misconduct;advice;ethics;ethical;safe space | ombudsman;ombudsperson | The Ombudsperson offers employees a safe place to seek confidential guidance concerning work place issues without fear of retaliation. | HR;Hartford Policies |
| HR: Time to Take Care of You | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598296080&noindex=true&pagename=HRO%2FPage%2FGeneralContent | eap;pto;holidays;nursing;bereavement;my benefits;my benefit;my benefit information;employment;hartford employees;hig employees | internal benefits;company benefits;benefits package;hartford benefits;benefit elections;take care;time to take | Overview of employment benefits at The Hartford. | Employee Benefits;HR |
| HR: Timekeeping Policies | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1444598291665&pagename=HRO/Page/GeneralContent | exempt;non-exempt;schedule pto;schedule time;recording time;time entry;pto request;pto approval;approve pto;vacation;vacation tool;report vacation time;time away;my vacation;vacation policy;vacation accrual;vacation carry over;vacation days;book time off;time off reporting;absence | schedule an absence;timekeeping;time keeping | We appreciate the time you put in at The Hartford,and in order for us to pay you for all of your hard work,it’s essential that you track your time in the Workday Time and/or Absence Applications. | HR;Reference |
| HR: Tips for Applying for an Internal Role | https://thehartford.sharepoint.com/:b:/r/sites/hr-career/Shared%20Documents/Tips%20for%20Applying%20to%20an%20Internal%20Role%20(4).pdf | internal;hiring;job;position;opening;hartford jobs;workday;career;performance | innersourcing;internal hire;jobs for employees;internal jobs;internal postings;internal placement;internal position | As you explore the Career Application in Workday for new opportunities to continue or expand your career at The Hartford,this resource may provide some insight into things to consider ahead of applying and what to expect during the application process. | Employee Benefits;HR |
| HR: Tuition Reimbursement Program | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598275951&noindex=true&pagename=HRO%2FPage%2FGeneralContent | training;certification;educational asssistance;student aid;pay to learn;career path;educational expense;university discount;college discount;student loan | tuition;degree program;it certification;degree development;tuition reimbursement;reimbursing tuition | Reimbursement guidelines for The Hartford’s annual tuition reimbursement program. | HR;Hartford Policies |
| HR: W-2 State and Federal Tax Forms | https://hronline.thehartford.com/cs/Satellite?c=Page&cid=1444598265084&pagename=HRO/Page/GeneralContent | tax statement;earnings;taxes;irs;filing | w-2;w2;wage and tax | Your Wage and Tax Statement (Form W-2). | Hartford Policies;HR |
| HR: Work Disruption Policy | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598295980&noindex=true&pagename=HRO%2FPage%2FGeneralContent | eap;emergency;disaster;cat event;catastrophe;closure;safety;resiliency;bro | work disruption;disruption policy;workplace disruption;disruption event | At The Hartford,we care about the safety and well-being of our employees. We understand that during periods of extreme weather,significant business interruption or other emergency conditions,employees may not be able to perform their usual work duties. | Employee Benefits;Third Party;HR |
| HR: Workday | http://workday.thehartford.com/ | work day;hr system;hr app | workday | Workday is the enterprise home of The Hartford’s Human Resources. | HR;Employee Benefits |
| HR: Workday | Refer a Candidate | https://wd5.myworkday.com/thehartford/d/task/2997$6500.htmld | recruitment;opening;posting;hiring | referral;candidate | Submission form for referring job candidates. | HR;Hartford Policies |
| HR: Your Pay | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598264949&pagename=HRO%2FPage%2FGeneralContent | compensation;timesheet;pay day;direct deposit;payroll;pay slip;pay stub;my paycheck | pay;paycheck;pay check;pay period | Payroll schedules and quick reference links. | Tech Support;iConnect;Reference |
| HR: Talent and Employee Experience | https://thehartford.sharepoint.com/sites/ETS/SitePages/NEW-Talent-and-&-EE-Experience.aspx | resignation;job aids;hrbp;qbr;comp decision;sourcing;leadership;diversity;contractor;hiring | employee experience | Candidate management,dispositioning updates,recruitment,and acknowlegement letters. | HR;Hartford Policies |
| iCoE: Acronyms Anonymous | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Acronyms-Anonymous–The-iConnect-Search-Finds-a-Common-HIG-Language.aspx | glossary;industry terms;insurance;thesauras;dictionary;terminology;keywords | acronyms anonymous | The iConnect Search finds a common HIG language. | Tech Support;iConnect |
| iCoE: Add a Search Bookmark | https://apps.powerapps.com/play/3f4ecb04-1a75-4c10-a8b9-800ca18102a3?tenantId=a311fc62-83f4-45f0-9502-1bb2247d4c8d | enterprise search;search improvement;top results;search results;social bookmarking;power app;power platform;crowdsourcing;keywords | bookmarks;add a bookmark;add bookmarks;add search | The Search Bookmarks Power App enables colleagues to submit their own search bookmarks in order to broaden access to sites worth visiting and other valued information assets. | Tech Support;iConnect |
| iCoE: Closing Knowledge Gaps at The Hartford | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Addressing-The-Hartford%27s-Knowledge-Gaps.aspx?web=1 | enterprise search;keywords;use case;search discovery;discovery search;migration;metadata;delta;serendipitous;blind spot;blindspot | knowledge gap;knowledge gaps;missing data;missing info;missing information | Many of us have experienced a frustration thats entirely too repeatable: Searching for a site,video,image,spreadsheet,presentation,or resource-rich artifact from a past project or collaboration thats nowhere to be found. HELP! | iConnect;Training |
| iCoE: Community Manager Training Program | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Coming-to-a-Yammer-Group-Near-You–Community-Manager-Coaching.aspx | yammer;communities;admin;esn;learning;workday;curriculum;intervention;newsfeed;member;etiquette;engagement;retention;m365;social media;badging | community manager training;cmt program | Overview of Community Manager Training Program for Yammer Group Administrators. | Tech Support;Training;iConnect |
| iCoE: Configuring Modern Site Architecture and Navigation | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Configuring-Your-Modern-Site-Architecture-and-Navigatio.aspx | iconnect coe;design;web;navigation;modern;sharepoint;tips;meganav;mega nav | site navigation;iconnect navigation;sharepoint navigation | iConnect COE guidance on building out iConnect site families and site navigation. | iConnect;Training |
| iCoE: FAQs | Blogging at The Hartford | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/FAQ-Blogs.aspx | publishing;esn;blogosphere;iconnect coe;how;process | blogs iconnect;blogging hub | iConnect COE overview of blog request,creating posts,and managing your blog site. | iConnect;Reference;Tech Support |
| iCoE: FAQs | Directory of iConnect FAQs | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Listing-Migration-FAQ.aspx | blog;publishing;administrator;governance;yammer;training;support;user profile;migration | iconnect faqs list;iconnect list of faqs;faqs directory | Frequently asked questions about building and running M365-based iConnect services and applications. | Reference;iConnect |
| iCoE: FAQs | iConnect Site Administrators | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/FAQ-Power-Users.aspx | iconnect coe;publishing;site admin;sharepoint;tips;m365;security;permissions | iconnect admin;iconnect site manager | iConnect COE overview on managing your iConnect permissions,applications,and post-migration modernizing of M365 publishing features. | Reference;Training;Tech Support |
| iCoE: FAQs | iConnect Training and Support | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/FAQ-Training-and-Support.aspx | checklist;faq;process;guidance;instructions;hours;help;helpdesk;techexpress;support;onedrive;brainstorm;mte | iconnect consulting;iconnect training;iconnect learning | The iConnect App Team is part of the Tech Express SharePoint calls. They’re hosted from 11a-1p ET Tuesdays and Thursdays. | iConnect;Tech Support;Reference |
| iCoE: FAQs | My Profile Card | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/FAQ-User-Profiles.aspx | workphone;contact;address;job title;photo;portrait;contact information;phone;professional;manager;details;tips;iconnect coe | employee profile;user profile;my profile;iconnect profile;profile faqs;profile cards;profile job aide;external phone;change cell;change mobile | iConnect Search enables an intuitive and modern experience for finding someone at The Hartford. | Reference;iConnect |
| iCoE: FAQs | Yammer | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/FAQ-Yammer.aspx | notifications;favorites;follows;topics;faqs;iconnect coe | yammer faqs | iConnect COE guidance on Yammer notifications,favorites,follows,topics,and running iConnect as a Yammer Group Administrator,a.k.a. Community Manager. | iConnect;Tech Support;Reference |
| iCoE: iConnect 365 Glossary | 2023 Edition | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/iConnect-365-Glossary.aspx | microsoft;reference;learn publishing;iconnect FAQs;sharepoint faqs;yammer faqs;blogging;admin;power user;architecture;power platform | iconnect glossary;m365 glossary;sharepoint glossary;sharepoint terms;m365 terms;m365 directory;sharepoint directory | A-Z lookup of all M365 FAQs relating to SharePoint publishing,VIVA engage (Yammer),enterprise search,and managing your SharePoint sites. | iConnect;Tech Support;Training |
| iCoE: iConnect Application Development | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/AppDev-Service-Description.aspx | software;development;framework app;m365;modern;design;custom apps;webparts;services;iconnect coe;appdev | iconnect app development | The M365 cloud has brought us a modern application development platform built on ReactJS and Typescript,with plenty of 3rd-party integration opportunities. | Training;iConnect |
| iCoE: iConnect COE Events | https://thehartford.sharepoint.com/sites/iconnect-coe/_layouts/15/Events.aspx?ListGuid=1d44c366-cd15-4013-b12c-deb3be4f7a59&AudienceTarget=false | events;learning;forum;sharepoint;showcase | iconnect coe learning;iconnect coe events | Event and training calendar for iConnect Center of Excellence | iConnect;Tech Support |
| iCoE: iConnect Enterprise Search Services | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Search-Service-Description.aspx | enterprise;search;engine;m365;sharepoint;services;iconnect coe;icoe | iconnect search;sharepoint search | iConnect COE overview of iConnect Search Services and recent publications on iConnect Search updates and best practices. | iConnect;Training |
| iCoE: iConnect Popularity and Engagement Analytics | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Site-Analytics.aspx | site usage;metrics;m365;reporting;sharepoint;iconnect coe;employee engagement;page analytics | iconnect analytics;sharepoint analytics;popularity;page analytics | There are two primary ways to obtain web analytics for your SharePoint online sites,Site Usage and Page Analytics. | iconnect;Reference |
| iCoE: iConnect Profile Card Editor | https://thehartford.sharepoint.com/SitePages/app-pages/profile-editor/iConnect-Profile-Card-Editor.aspx | contact;information;identity;employee;details | card editor;edit your profile;profile editor | Update your iConnect Profile. | Tech Support;Training;iConnect |
| iCoE: iConnect Publishing Services | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Publishing-Service-Description.aspx | services;enterprise;modern;design;migration;organizations;communities;sharepoint;iconnect coe;icoe | sharepoint publishing;iconnect coe publishing | The iConnect COEs aim is to design and teach how to relay important information in an interesting format. | iConnect;Tech Support;Training |
| iCoE: Job Aid | Advanced Searching in iConnect | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Job-Aide-.aspx | truncation;stemming;searching;techniques;tips;how;query | advanced search;search syntax;search operators;boolean | This job aid for iConnect Search includes a set of advanced search commands used in familiar business cases. | iConnect;Tech Support;Training |
| iCoE: Job Aid | Advanced Searching in iConnect | https://thehartford.sharepoint.com/sites/blog-curt-stone/SitePages/Add-Members-To-Yammer-Community-From-A-List.aspx | power automate;m365;power apps;coe;support;sharepoint;flow;email;distribution;engage;yammer;dynamic | add members | In the event that you already have a list of people who are a part of your community before you’ve launched a new Yammer community,this Power Automate tip will allow you to upload them into your Yammer community. | Communities;Tech Support;Training |
| iCoE: Job Aid | Preparing for Your Organization Hub | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/iConnect-2023–Preparing-for-Your-Organization-Hub.aspx | inventory;site assets;tools and policies;bookmarks;lob;department;org;organization;landing page;central;site family;navigation | hub architecture;iconnect hob;hub search;hub navigation | This guide aims to create a launch preparation checklist for transitioning of your iConnect landing page and site family to a dedicated,self-contained hub. | iConnect;Tech Support;Training |
| iCoE: Jobaid | Preparing for Your Organizational Hub | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/iConnect-2023–Preparing-for-Your-Organization-Hub.aspx | organization;lob;line of business;architecture;search;navigation | iconnect hub;hubification;org hub;organizational hub;org intranet | This guide aims to create a launch preparation checklist for transitioning of your iConnect landing page and site family to a dedicated,self-contained hub. | iConnect;Tech Support |
| iCoE: Learning Power Automate | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/iConnect-COE-Kicks-off-Fall-With-New-Showcase-and-Video-Series.aspx | power platform;workflow;iconnect coe;m365;self service;icoe;showcase;event;video;opt-in;subscription | notification engine | Curt Stone explores gains to targeted and effective communications through the use of Power Automate. Curt shows us how the iConnect Notification Engine will provide clearer focus,greater involvement,and ultimately impact through subscription-based alerts across our publishing assets. | iConnect;Tech Support;Training |
| iCoE: Rebuilding Your Classic Migration Pages in Modern | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Rebuilding-Your-Classic-Migration-Pages-in-Modern.aspx | tiles;design;hero;webpart;page details;sharepoint;migration;site families;site library;tables;logos;instruction;tips;iconnect coe | classic to modern;page builds | The following examples below offer some step-throughs of some winning design patterns put to work by our core migration partners on their landing pages. | iConnect |
| iCoE: Request a Community | https://thehartford.sharepoint.com/Lists/Request%20A%20Community/NewForm.aspx | request community;request form;yammer provisioning;provision;yammer;community manager;esn;social media;form;request | new community;create community;request a community;request yammer;new yammer;create yammer | Request form for provisioning a new iConnect Community (Yammer Group). | iConnect;Tech Support |
| iCoE: Request a Service from the iConnect COE | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/iConnect-COE-Engagement-Request.aspx | support;submission;form;pipeline;consulting;sharepoint | iconnect coe services;iconnect coe pipeline | Submission form for requesting iConnect Center of Excellence services. | iConnect;Tech Support |
| iCoE: The iConnect Search Improvement Program | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Welcome-to-the-iConnect-Search-Improvement-Program.aspx | enterprise search;improvement;self-service;crowdsourcing;acronyms;best bets;top results;search results;powerapp;power app;power platform;keywords | search bookmarks;search improvement;bookmark app | The iConnect Search Program is a multi-pronged effort to transform The Hartford’s process excellence and collaborative working culture into a knowledge-driven enterprise that considers Search First. | iConnect;Tech Support;Training |
| iCoE: The Knock Knock Thats No Joke in Site Access Requests | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/How-to-Address-Access-Requests.aspx | shaerpoint admin;share;site permissions;ms teams;security group;site owner;inheritance;request | access permissions;sharepoint site access | Here that knock,knock tapping on your inbox. Thats the steady trickle of access requests for sites,pages,and even documents where your account is listed as the site administrator or a member of the site owners group. | iConnect;Tech Support;Training |
| iCoE: Tips To Modernize Your Classic SharePoint Site Video Replay | https://thehartford.sharepoint.com/sites/blog-curt-stone/SitePages/iConnect-COE-Learning-Event–-Tips-To-Modernize-Your-Classic-SharePoint-Site.aspx | inventory;migration;publishing;video;change communications;how;instructions;navigation;hybrid;home page;template | modernization;modern look;modern publishing;modern page;modern site | Did your SharePoint site get migrated to M365 modern SharePoint but your home page isn’t modern? | iConnect;Tech Support;Training |
| iCoE: Tracing Important Documents With Expired URLs | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Tracing-Important-Documents-With-Expired-URLs.aspx | decoding;migration;broken link;sharepoint;m365;iconnect coe;tips | expired url;broken links in sharepoint;broken link fix | Here is a nine-step journey that guides you through the recovery process from knowledge discovery to actual document retrieval. | Personal Lines;Small Commercial;Marketing and Communications |
| iConnect News: Agency Lunch = Business Win | https://thehartford.sharepoint.com/SitePages/Agency-Lunch-=-Business-Win.aspx | small commercial;personal lines;lunch;shmooze;customer service;agency;quote;partnership;pleasure;business development;new business;small business;relationship;selling | power lunch | When Nancy Johnson,Personal Lines Executive Sales Representative in New York state,decided to buy lunch to for one of her agencies,she didn’t realize it would bring a business win to them both. | Training;Marketing and Communications |
| iConnect News: Becoming an Insurance Expert | https://thehartford.sharepoint.com/SitePages/Becoming-An-Insurance-Expert.aspx | history;sme;courses;learning;industry;knowledge;underwriting;curriculum;risk management | insurance training;insurance fundamentals;industry knowledge;learn insurance;learning insurance | It’s never been easier to learn about the fundamentals of insurance thanks to the work of a cross-functional underwriting training team. A full curriculum of self-directed learning modules – originally created for new underwriters – is now open to any employee at The Hartford. | Employee Benefits;Marketing and Communications |
| iConnect News: Blitz Week of Service Begins | https://thehartford.sharepoint.com/SitePages/Blitz-Week-Of-Service-Begins-Today.aspx | v&g;volunteering;giving;fundraising;public service;donation;non profit;nonprofit | blitzweek;blitz week | Our Blitz Weeks are a great time to donate to the causes you care about most,as all eligible donations made through the Volunteering & Giving site will be matched at 100%,helping your dollars go even further. | Ethics and Compliance;HR;Marketing and Communications |
| iConnect News: BRO: Priority One | https://thehartford.sharepoint.com/SitePages/Priority-One.aspx | workplace;safety;catastrophe;pandemic;bro;continuity;bsafe;b-safe;workday;contact information | emergency preparedness | September is National Emergency Preparedness month,a yearly reminder to make sure you are ready – both at home and at work – when a disaster strikes. | Leaders;Marketing and Communications |
| iConnect News: Building Future Leaders | https://thehartford.sharepoint.com/SitePages/Building-Future-Leaders.aspx | mckinsey;connect;leaders;academy;dei;diversity;skills;career;training | future leaders;future leadership | The Hartford offers many resources to help you gain the skills you need to grow your career,including on-line and instructor-led programs,which we continue to enhance based on your feedback. | Communities;Corporate;Marketing and Communications |
| iConnect News: Catalyst Award Winner | https://thehartford.sharepoint.com/SitePages/Catalyst-Winner.aspx | award;best;dei;recognition;leadership;hartshares;sustainable | catalyst | Below is an email that was sent to all employees from Chris Swift,Chairman and CEO,announcing The Hartford has won the 2023 Catalyst Award. | Hartford Policies;HR;Marketing and Communications |
| iConnect News: ChatGPT Guidance | https://thehartford.sharepoint.com/SitePages/ChatGPT-Guidance.aspx | ai;ml;machine learning;artificial;intelligence;writing;chatbot;bot;thip | chat gpt;chatgpt | This technology is a potential game-changer for our industry and society. However,in its very early stages of development,ChatGPT and other chatbot tools are not yet appropriate for work use at The Hartford. | Marketing and Communications |
| iConnect News: Claims | Customer Service Week | https://thehartford.sharepoint.com/sites/blog-john-kinney/SitePages/Customer-Service-Week-2022.aspx | call center;customer contact;cust serv;custserv;celebration service;motivation;ops;claims;handling | customer service week;csweek;csweek2022;sccsw2022 ;#everymomentmatters;every moment matters | This is a great opportunity for all of us to contemplate and recognize the compassionate exceptional support you deliver every day. | Operations;Marketing and Communications |
| iConnect News: Conference Room Updates | https://thehartford.sharepoint.com/SitePages/Conference-Room-Updates.aspx | hybrid;bronze;silver;gold;conferencing;workplace;meeting;rtw;remote | conference rooms | In preparation for the activation of our new work model April 4,the technology team has made several upgrades If you are returning to an office,make time to familiarize yourself with our updated conference room technology. | HR;Employee Benefits;Marketing and Communications |
| iConnect News: Dont Forget Your Health Screening | https://thehartford.sharepoint.com/SitePages/Don%E2%80%99t-Forget-Your-Health-Screening.aspx | pcp;faqs;labcorp;cvs;clinic;health;wellness;expiration | 2022 health screening | Our annual health screening and flu shot program kicked off in August. Employees enrolled in The Hartford’s health plan will receive 120 wellness points for having a screening and can earn 30 additional points for each of the five screening measures that fall within a healthy range. | Corporate;Marketing and Communications |
| iConnect News: Five Questions | Janet Calabro | https://thehartford.sharepoint.com/SitePages/5-Questions–Janet-Calabro.aspx | hig;administrative;trivia;information;reference;facts;official;hoover;golden gate;great fire;mark twain | company history;historian;hartford archive;hartford artifacts;corporate history | Learn about Janet Calabro’s role as both a Senior Administrative Assistant and the company’s unofficial historian. | Training;Marketing and Communications |
| iConnect News: HIMCO | The Lead Featuring Amy Stepnowski | https://thehartford.sharepoint.com/SitePages/The-Lead-Featuring-Amy-Stepnowski.aspx | the lead;m&c;executive;leadership;interview | stepnowski interview;himco podcast;podcast himco | Amy Stepnowski,President of The Hartford Investment Management Company (HIMCO),joined host Paula Angelo,Vice President of Internal and CEO Communications,last November to record a new episode of “The Lead: The Hartford’s Executive Podcast Series. | Employee Benefits;HR;Marketing and Communications |
| iConnect News: HR | Benefits You Should Know About | https://thehartford.sharepoint.com/SitePages/Benefits-You-Should-Know-About.aspx | ad&d;tuition;estate;life planner;lifeplanner;wellness | travel assistance;funeral concierge;theft protection | The Hartford is committed to supporting our employees when they need it most. We recently announced we’re enhancing our company-paid Basic Life and Accidental Death and Dismemberment (AD&D) insurance coverage to offer additional protection at no cost to you. | Hartford Policies;HR;Corporate;Marketing and Communications |
| iConnect News: HR | Evolving Our Hybrid Work Model | https://thehartford.sharepoint.com/SitePages/Our-Hybrid-Model.aspx | virtual;workplace;culture;office;wfh;remote | hybrid work;hybrid model | Lori Rodden,Chief Human Resources Officer,outlines the evolution of The Hartford’s hybrid work model,which was built to balance business performance,collaboration and a flexible and contemporary employee experience. | Employee Benefits;Marketing and Communications;HR |
| iConnect News: HR | Free Health Screening & Flu Shot | https://thehartford.sharepoint.com/SitePages/Free-Health-Screening-%26-Flu-Shot.aspx | health;screening;wellness;benefit;cvs;medical | flu shots;flu shot;preventive | Getting preventive health screenings is the best way to identify and treat issues before they get worse. That’s why The Hartford is once again offering our annual health screening and flu shot program — and this year we’re reintroducing on-site events at select offices. | Hartford Policies;Marketing and Communications;HR |
| iConnect News: HR | Health and Safety Update on Monkeypox | https://thehartford.sharepoint.com/SitePages/Health-and-Safety-Update–Monkeypox.aspx | health;safety;medicine;diagnostic;screening;virus;vaccine;sympton;contagion | monkeypox;monkey pox | Monkeypox – a rare disease caused by a close relative of the smallpox virus – was recently designated a public health emergency in the U.S. | Marketing and Communications;Employee Benefits;HR |
| iConnect News: HR | Healthier You and Caregiving Resources | https://thehartford.sharepoint.com/SitePages/Healthier-You–Caregiving-Resources.aspx | wellness;eap;parenting;consumer;medical;consumermedical;life planner;lifeplanner;balance;employee;benefits;work life;iconnect;news | caregivers;caregiving | One out of every six employees in the U.S. are also caregivers to a family member or loved one. Balancing work and caregiving can be challenging – especially as we approach back-to-school – but there are resources available to support you. | Communities;Marketing and Communications;HR |
| iConnect News: HR | Healthier You: Support Groups | https://thehartford.sharepoint.com/SitePages/Healthier-You–Support-Groups.aspx | health;benefits;employee;work life;communities;wellness;eap;yammer | support group | A place where you can share your struggles,feelings and get advice. If you’re looking for a supportive community here at The Hartford,check out these Yammer communities run by your colleagues. | Operations;HR;Corporate |
| iConnect News: HR | Introducing Workplace Communities | https://thehartford.sharepoint.com/SitePages/Introducing-Workplace-Communities.aspx | pacific;southeast;north central;mountain;new england;northeast;fwa;flexible;place;purpose;performance;hartford office;pilot;collaboration;rollout;phase;leadership | workplace communities | Below is an email that was sent to all employees from Lori Rodden,Chief Human Resources Officer,announcing the launch of The Hartford Workplace Communities. | Employee Benefits;Marketing and Communications;HR |
| iConnect News: HR | Mental Health Matters | https://thehartford.sharepoint.com/SitePages/Mental-Health-Matters.aspx | stigma;wellness;work life;lyra;employee;benefits;eap;iconnect;news;courageous;my wellness;therapy | mental health | As an organization,we are committed to breaking down mental health stigma and prioritizing the health and well-being of all our employees. | Employee Benefits;Third Party;Marketing and Communications;HR |
| iConnect News: HR | Your Learning Resources | https://thehartford.sharepoint.com/SitePages/Your-Learning-Resources(22).aspx | benefit;well-being;health;self care;mental health;wellness;stress;balance;spark | my wellness | With so much going on in our lives,it’s easy to feel overwhelmed. In recognition of Mental Health Awareness Month,check out this month’s learning opportunities to help you manage your mental and physical health,reduce stress,and achieve more balance. | Communities;Hartford Policies;HR |
| iConnect News: HR | Recognize Overdose Awareness Day | https://thehartford.sharepoint.com/SitePages/It%E2%80%99s-Overdose-Awareness-Day.aspx | addiction;drug abuse;mental health;nami;suicide;crisis;stigma | optum rx | Each year,Aug. 31 is a day to remember,without stigma,those who have died by overdose and acknowledge the grief of family and friends left behind. Tonight,the tower at our headquarters in Hartford,Connecticut will be lit purple in recognition of International Overdose Awareness Day. | HR;Marketing and Communications |
| iConnect News: HR | Reflect on Goals and Development | https://thehartford.sharepoint.com/SitePages/Reflect-On-Goals-And-Development.aspx | behaviors;track;development;performance;career;compensation;promotion;skills;advancement | goals and development;performance goals | Finish the year strong by reflecting on your progress toward your individual goals and development items. Taking time to reflect on progress so far will help you stay aligned with your ongoing performance and career development – and help you prepare for your self-evaluation in November. | HR;Operations;Marketing and Communications |
| iConnect News: HR | Reporting COVID-19 Illness | https://thehartford.sharepoint.com/SitePages/Reporting-COVID-19-Illness(1).aspx | protocols;workplace;sick;wellness;reporting;hipaa;symptoms;manager;physician | reporting covid;covid reporting | Update on reporting COVID-related Illnesses | Training;HR |
| iConnect News: HR | Your Learning Resources | https://thehartford.sharepoint.com/SitePages/Your-Learning-Resources(12).aspx | iconnect;news;career;grow;creativity;innovation;training;risk;wellness | hartford learning;learning resources;training resources;hartford training | Taking risks can sometimes be scary but being innovative and thinking creatively can also help you grow. | Employee Benefits;HR;Marketing and Communications |
| iConnect News: HR | Your Medical Ally | https://thehartford.sharepoint.com/SitePages/Your-Medical-Ally(1).aspx | hr;benefits;health;wellness;surgery;second opinion;pain;insurance;diabetes;heart;medical;arthritis;depression | consumer medical;consumermedical | If you or a family member are facing a health concern or diagnosis,it’s important that you’re armed with the facts so you can make medical care decisions with confidence. That’s why The Hartford gives you and your dependents access to ConsumerMedical®. | Hartford Policies;Marketing and Communications |
| iConnect News: iProtect | Keep Personal Information Protected | https://thehartford.sharepoint.com/SitePages/Keep-Personal-Information-Protected.aspx | pii;phi;cyber;security;thip;incident;ftp;mft;iprotect;attack;iconnect;news | protect personal;keep personal;sensitive information | As cyber-attacks and data breaches remain constant around the world,The Hartford’s employees must remain alert and vigilant to help avoid compromising customer or company data. This is especially true of Personal Identifiable Information (PII) and Personal Health Information (PHI.) | Personal Lines;Small Commercial;Marketing and Communications |
| iConnect News: Its not about One Thing. | https://thehartford.sharepoint.com/SitePages/It%E2%80%99s-Not-About-One-Thing.aspx | small commercial;underwriting;agents;customer service;market trends;advertorial;marketing;voice of customer;keynova | small commercial insurance | Stephanie Bush,Executive Vice President of Small Commercial and Personal Lines,was recently featured in National Underwriter discussing what agents should look for in a carrier,while promoting Small Commercial’s It’s not one thing. It’s about everything theme. | Training;Marketing and Communications |
| iConnect News: Making Meetings More Effective | https://thehartford.sharepoint.com/SitePages/Tech-Tips-Tuesday–Meeting-Best-Practices.aspx | iconnect;news;tech;tip;efficiency;productive;inclusive;improvement;agenda;change management;pre-read;rapid;process | effective meetings;productive meetings;better meetings | Hosting an effective meeting means being prepared,having clear objectives and ensuring all participants are engaged. | Corporate;Marketing and Communications;WorkTools |
| iConnect News: My Wellness At Work Refresh | https://thehartford.sharepoint.com/SitePages/My-Wellness-At-Work-Refresh.aspx | points;benefit;well-being;health;wellbeing;wellness | my wellness at work;hr health;hr wellness;wellness resources;wellness info;wellness at work | My Wellness at Work has an updated look and enhanced user experience that will make it even easier to track your activity,stay motivated and get the support you need to be your best self. | Employee Benefits;Third Party;Marketing and Communications |
| iConnect News: New Branded Merchandise Vendor | https://thehartford.sharepoint.com/SitePages/New-Promotional-Product-Vendor.aspx | schwag;brand;merchandise;merch;perks;gif;gifts;coupa;bulk;brand central | halo | Beginning Feb. 1 2023,Halo Branded Solutions will be our new,preferred provider for all of The Hartford’s branded merchandise. | Corporate;Marketing and Communications;Group Benefits |
| iConnect News: Preventing Injuries for Amazon | https://thehartford.sharepoint.com/SitePages/Preventing-Injuries-For-Amazon.aspx | P&C;claims;group benefits;health services;injury;prevention;construction;verticals;risk prevention | amazon health;amazon client;amazon injury;amazon risk | The Health Services team provides injury prevention services to mitigate claims. Amazon,known for placing a high value on all aspects of service,selected The Hartford for this three-year development. | Leaders;Marketing and Communications |
| iConnect News: Race,Culture,and Mental Health | https://thehartford.sharepoint.com/SitePages/Race%2C-Culture-And-Mental-Health.aspx | wellness;mental health;self-care;racism;stress;dei;erg;nami;workforce;bias;inclusion | safe spaces;safe community;safe communities;support communities | Recently,Human Resource Executive published an op-ed by Susan Johnson,our Chief Diversity,Equity and Inclusion Officer,in which she spoke about our leadership in worker wellness and productivity,as well as diversity,equity and inclusion (DEI.) | Sales and Distribution;Marketing and Communications |
| iConnect News: Summer of Small Business | https://thehartford.sharepoint.com/SitePages/Summer-of-Small-Business.aspx | ads;marketing;small business;small commercial;small commercial;vip;promotion;mural;shopping;hartmob;music;festival;concert | summer of small business | This year customers of The Hartford are seeing and hearing our Small Commercial ads everywhere: online,on television,local radio stations and in local newspapers and magazines,as well as in the hearts of their downtown districts,and over the streaming airwaves. | Underwriting;Marketing and Communications |
| iConnect News: The Future of Loss Prevention | https://thehartford.sharepoint.com/SitePages/The-Future-Of-Loss-Prevention.aspx | iot;loss;risk;underwriting;lab;smart device;wearables;water;pressure;sensors;predictive;mitigration;video | loss prevention | The Hartford’s Internet of Things (IoT) Innovation Lab researches,designs and deploys solutions that help our customers avoid preventable losses and reduce their cost of risk. | Underwriting;Leaders;Marketing and Communications |
| iConnect News: UW | The Importance of Underwriting | https://thehartford.sharepoint.com/SitePages/The-Importance-Of-Underwriting.aspx | risk engineering;underwriting;ross fisher;chris swift;esg;elt;water sensor;innovation;climate;pollution;hydrogen;carbon;transition;fireside | uw innovation;uw strategy;uw future;chris and ross;ross and chris | Advancing underwriting excellence is an important part of our enterprise strategy. | Hartford Policies;Marketing and Communications |
| iConnect News: Volunteer With Purpose This Election Season | https://thehartford.sharepoint.com/sites/blog-thomas-bartell/SitePages/Volunteering-With-Purpose-This-Election-Season.aspx | politics;volunteering;advocacy;public service;elections;pac;government;voter;expiration | public policy champion | Political engagement is a critical component of The Hartford’s advocacy efforts across all levels of government. | Training;HR |
| iConnect News: Your Learning Resources | https://thehartford.sharepoint.com/SitePages/Your-Learning-Resources(22).aspx | video;mental health;wellness;stress;balance;spark | mental health month;time for me;fight stress;self care | With so much going on in our lives,it’s easy to feel overwhelmed. In recognition of Mental Health Awareness Month,check out this month’s learning opportunities to help you manage your mental and physical health,reduce stress,and achieve more balance. | Tech Support |
| iConnect News: A New Way To View Physical Risks | https://thehartford.sharepoint.com/SitePages/A-New-Way-To-View-Physical-Risks.aspx | physical;injury;stress;ai;exposure;employee;industrial;ergonomics;osha;true motion;truemotion | prevent injuries;preventative;injury prevention | Imagine a workers’ compensation account – a group of employees working in an industrial environment who encounter the same physical challenges day after day,over and over,unaware of the risk they are posing to their bodies. | Risk Engineering;Marketing and Communications |
| iConnect News: Building Business Resilience | https://thehartford.sharepoint.com/SitePages/Building-Business-Resilience.aspx | interruption;cyber;continuity;attack;diligence;extreme;weather;wildfires;hurricans;cat;disasters;productivity;dependency | business resilience;business resiliency | This week is Business Continuity Awareness Week,which reminds us of the important role we all play in planning for unexpected impacts to our business such as natural disasters,vendor disruptions and pandemics. | Enterprise Risk Management;ReferenceMarketing and Communications |
| iConnect: Acronym Finder | Add an Acronym to Search | https://apps.powerapps.com/play/aff44f82-5356-4cd2-8c4e-fcbe75987de8?tenantId=a311fc62-83f4-45f0-9502-1bb2247d4c8d | enterprise search;search improvement;lookup;define;meaning;explain;what is;what does;power app;power platform | acronymfinder;acronym finder;add an acronym;add acronyms;acronym | The Acronym Finder enables colleagues to search and submit their own acronyms in order to crowdsource and decode the cryptic and prolific use of acronyms in the insurance industry. | Communities |
| iConnect: Amy Bartolotta Blog | https://thehartford.sharepoint.com/sites/blog-amy-bartolotta/SitePages/The-Art-of-Delivering-Insights.aspx | insights;analytics;performance;metrics;edo;thoughtspot;tableau;excel;consult;Six Sigma;certification;leadership;cale;python;skills;career | deliver insights;career analytics;skills analytics;analytics consultant;Bartolotta | The Art of Delivering Insights: I am an insights geek. I love sharing knowledge and insight with others. Fast forward and now I am excited about insight tools like Tableau,Power BI,and ThoughtSpot. | Communities |
| iConnect: Blogs @ The Hartford: All Blog Authors | https://thehartford.sharepoint.com/sites/Blog-hub/SitePages/View-all-Authors.aspx | all blog authors;blogs @ the hartford all blog authors;blogs @ the hartford blog authors;blogger;publishing;communications;esn;social media | blog authors;bloggers;blogosphere | Browse the iConnect Blog bloggers by author. | Communities |
| iConnect: Blogs at The Hartford | https://thehartford.sharepoint.com/sites/Blog-hub | voice;writing;communities;esn;social media | iconnect blog;blogging;iconnect blogs | Here you will find trending blogs and recent posts from leaders and other employees along with specific blog categories such as DE&I,our business,innovation and Communities & Giving. | Communities |
| iConnect: Communities of Interest | https://thehartford.sharepoint.com/sites/Communities-Interest | communities of interest;communities interest;interest group;social media;esn;yammer;publishing | communities of interest;interest group;cois on yammer | Out-of-office pursuits such as recreational activities,hobbies,and support networks. | Communities |
| iConnect: Communities of Practice | https://thehartford.sharepoint.com/sites/Communities-practice | communities of practice;communities practice;communities of excellence;expertise;mentoring;career;social media;esn;yammer;publishing;faqs;communications;sme;subject matter;excellence;consulting | communities of practice;community of excellence;yammer cops;communities of excellence | Intra-team collaboration for sharing process guidance,professional advancement,and knowledge transfer. | Communities |
| iConnect: Curt Stone’s blog | https://thehartford.sharepoint.com/sites/blog-curt-stone | publishing;iconnect;support;m365;spo;blogging;workflow;power apps;help;coe;microsoft | curt stone | My mission for my blog is to create awareness of changes in the software tools we use for collaboration,communication and productivity in our daily jobs. Ill focus on the tools I use and support everyday especially Office 365 and SharePoint Online. | Communities;Training |
| iConnect: Events | https://thehartford.sharepoint.com/Lists/Events/calendar.aspx | iconnect;company;sponsor | iconnect event;iconnect events;iconnect calendar;events home;events landing;hartford events;hig events | Calendar view of iConnect Events | Reference;Training;Communities |
| iConnect: FAQs | Frequently Asked Questions About Frequently Asked Questions | https://thehartford.sharepoint.com/sites/sales-distribution-central/Shared%20Documents/CA%20Incentive%20Plan/Vendor%20to%20Agent%20FAQs.pdf | checklist;faq;process;guidance;instructions;wiki;powerapps;custom list;power apps;m365;how;web design;information;architecture;rob rising | designing faqs;faq help;faq support;building faqs;writing faqs;how to faqs;faqs and faqs;rising faqs | Over the years there have been various methods for showcasing the top asked questions and answers of the even more various lines of business/interests and projects SharePoint has hosted. | Tech Support;Communities |
| iConnect: FAQs | Help Page on iConnect Home | https://thehartford.sharepoint.com/SitePages/Help.aspx | iconnect help page;help page;help;support;business phone;work phone;workphone;iConnect;faqs | iconnect help;iconnect support;help home;help central | Announcements and Updates on Our Migration to iConnect. | Communities |
| iConnect: Mathews Musings | Asher Mathew’s blog | https://thehartford.sharepoint.com/sites/blog-asher-mathews | blog;voice;dei;esn;erg;engagement;employee | matthew’s blog;matthews musings;mathews musings | Welcome to Mathews Musings I am passionate about personal development and DE&I and youll see that I try to advance the conversation in both of these areas. I have sections below about career development,mentoring,and interviewing. | iConnect;Communities |
| iConnect: Request a Blog | https://thehartford.sharepoint.com/_layouts/15/listform.aspx?PageType=8&ListId=%7b5C22D457-54D2-4D20-99B9-29F321CBEC32%7d&RootFolder=/Lists/New%20Blog%20Request&Source=https%3a//thehartford.sharepoint.com/Lists/New%2520Blog%2520Request/AllItems.aspx&ContentTypeId=0x0100014DFFFCF371D8429AB8B91DFDB76BED | blog;voice;dei;esn;erg;engagement;employee;publishing;esn;request form | blog request;request a blog;how to blog;create blog;blog creation;author page | If you’re interested in blogging at The Hartford but do not yet have an Author Page,please Request a Blog. | Communities;Tech Support;Training |
| iConnect: Rob Rising’s blog | https://thehartford.sharepoint.com/sites/blog-rob-rising/SitePages/SharePoint-Lists-Just-Got-SO-Much-Better!.aspx | sharepoint;help;support;triage;helpdesk;collaboration;tips;design;web;data;configuration;m365t;customized;conditional,formating | sharepoint lists;custom lists;spo lists | SharePoint Lists Just Got SO Much Better! | Communities;Reference |
| iConnect: The Community Reporter | https://thehartford.sharepoint.com/sites/blog-marc-solomon | esn;social media;analytics;engagement;employee;publishing;metrics;community manager | community reporter;yammer stats;yammer usage;yammer trends;yammer research;community insights;yammer leaderboard | The Community Reporter covers the process guidance,best practices,and analytics surrounding The Hartford’s adoption of blogging and Yammer in iConnect communities. | Ethics and Compliance;Third Party |
| Implementation of Standards of Professional Conduct (External) | https://www.sec.gov/rules/final/33-8185.htm | sec;government;agency;lawyer;regulatory;behavior;code;conduct;standards;attorney;external;legal counsel;sarbanes-oxley | standards of conduct;behavioral standards | The Securities and Exchange Commission is adopting a final rule establishing standards of professional conduct for attorneys who appear and practice before the Commission on behalf of issuers. | Enterprise Data;Third Party |
| Information Management Reference Encyclopedia (IMRE) | (External) | http://eapp01/appls/corporate/im/imre.nsf | tech bulletin;im bulletin;standards;guidelines;procedures;product requirements;reference;obsolete;knowledge;encyclopedia | imre | Information Management Reference Encyclopedia (IMRE). | Reference;Third Party;Third Party |
| Insurance Glossary of Industry Terms (External) | https://www.einsurance.com/glossary/ | glossary;industry terms;insurance;thesauras;dictionary;terminology | insurance terms;industry terms | Insurance term glossary from Lighthouse Insurance. | Third Party;Reference;Third Party |
| Insurance Information Institute (External) | https://www.iii.org/ | consumer;customer;industry;iii;association | insurance institute | We are the Insurance Information Institute. Since 1960,we have been the trusted source of unique,data-driven insights on insurance to inform and empower consumers. We serve consumers,media and professionals seeking insurance information. | Third Party |
| Insurance Journal (External) | https://www.insurancejournal.com/ | trade;industry;insurance;p&c;insurer;regulatory;reinsurance;blog | insurance journal;insurance magazine | Insurance Journal,considered the most read national property and casualty publication for independent insurance agents and brokers,kicked off its legacy some time in 1923. | Ethics and Compliance;Third Party;Law |
| Law Community Central | https://thehartford.sharepoint.com/sites/law-central | landing;home;central;portal;regulations;compliance;legal | law central;law home;law landing;law iconnect;law org;law organization;law community | iConnect Home | We provide practical legal,compliance and advocacy solutions to our business partners that protect The Hartford and all its stakeholders and enable profitable growth. | Law |
| Law: 3PD Contract Guide | http://corplawportal.thehartford.com/Home/ | risk;vendor;contract;lawrmation | 3pd;3 pd;third party data | Contract review regarding use of third party data. | Law |
| Law: Code of Ethics and Business Conduct | https://thehartford.sharepoint.com/sites/ethics-and-compliance | ethical;code of;conduct;behavior;compliance;regulatory;behaviors;ethics | ethics and compliance;ethics & compliance;compliance org;compliance organization;compliance info;compliance resources;compliance overview;compliance guidance | iConnect Home | Landing page of our Ethics and Compliance Organization within the Law Site Family. | Training;Hartford Policies;Ethics and Compliance;Law |
| Law: Compliance Training | Sample Courses for Compliance | https://thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/Compliance-Training.aspx | training;regulatory;preparation;harassment;integrity;ethics;new hires;law;legal;behaviors;certification;privacy;sensitive;security;protection | compliance training;compliance learning;compliance courses;ethics courses | Our code of ethics and compliance training guides our employees to choose a course of action consistent with The Hartford’s core values every time. | Ethics and Compliance;Law |
| Law: Conflicts of Interest | https://s24.q4cdn.com/787643700/files/doc_downloads/2022/04/22-EN-1335750-Code-of-Conduct-Link-Update-FINAL-(002).pdf | dilemma;conflict;faq;behavior;code;regulatory | personal business;business conflict | I have a personal side business that I conduct from home on the weekends. Do I need to disclose my activities? | Ethics and Compliance;Hartford Policies;Law |
| Law: Copyright | https://thehartford.sharepoint.com/sites/LawIP/SitePages/Copyright.aspx | law;filing;resources;ip;protection;infringement | copyright law | It is very important for The Hartford’s employees to be aware of what is protected by copyright. | Leaders;Law |
| Law: David Robinson’s blog | https://thehartford.sharepoint.com/sites/blog-david-robinson | law;counsel;blog;elt;executive | david robinson | David Robinson’s blog. | Law;Communities;Corporate |
| Law: DEI Council | https://thehartford.sharepoint.com/sites/law-central/SitePages/Law-Department-Diversity-Equity-and-Inclusion-Committee.aspx?csf=1&web=1&e=p9M7jh&cid=fea99d2a-c224-408b-985e-4a9365b0441d | dei;diversity;engagement;erg;leadership;behaviors;career;law | law dei;law diversity;law erg;erg law;ergs law;law ergs | The Hartford’s Law Department Diversity & Inclusion Committee is committed to advancing The Hartford’s goal of becoming an exceptional company by fostering a culture of diversity and inclusion that drives full employee engagement and high performance. | Ethics and Compliance;Law |
| Law: Economic Sanctions Compliance Policy | http://i-apps.thehartford.com/archer/main?policy=%201.0%20ESCP | compliance;regulatory;ofsi;ofac;eu;treasury;foreign;assets;archer | economic sanctions | This Policy is designed comply with the requirements of the United States (U.S.) Department of the Treasury’s Office of Foreign Assets Control (OFAC),the U.K.’s Office of Financial Sanctions Implementation (OFSI),the European Union and all other applicable economic sanctions laws and regulations. | Ethics and Compliance;Law |
| Law: Employment and Employee Benefits Law | https://thehartford.sharepoint.com/sites/EEBL | h1b;tn;e-3;f-1;visa;sponsorship;immigration;supplier;training;dei;ada;lgbtq;nlra;workplace;protections | eebl;benefits law;employee law | To assist HR and the Company navigate the broad array of laws governing the workplace and all of the different facets of the employment relationship. | Claims;Reference;Law |
| Law: Ethics and Compliance | Ways to Speak Up | https://thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/Ways-to-Speak-Up.aspx | code;policies;compliance;ombudsperson;employee relations | report a concern;report misconduct;report ethics concern;report a complaint;speak up;speakup;report concern;report complaint | Sharing concerns about compliance with our Code,policies or the law is an obligation of everyone at The Hartford. If something doesn’t seem right please report it. | Ethics and Compliance;Hartford Policies;Law |
| Law: Ethics and Compliance Policies | http://i-apps.thehartford.com/archer/main?policy=div57803 | corrupt;criminal;illegal;standards;risk;landing;portal;archer | ethics policy;ethics policies;compliance policy;compliance policies | Links to Ethics and Compliance practices,standards,and policies of The Hartford. | Ethics and Compliance;Hartford Policies;Law |
| Law: EthicsPoint | https://secure.ethicspoint.com/domain/media/en/gui/7610/index.html | conduct;ethical;behavior;code;illegal;law;etiquette | ethicspoint;ethics point | Our goal is to ensure that you can communicate issues and concerns associated with unethical or illegal activities safely and honestly with The Hartford’s management or board of directors. | Reference;Training;Law |
| Law: FAQs | Law Department Rotational Program | https://thehartford.sharepoint.com/sites/law-central/SitePages/L.aspx | checklist;faq;process;guidance;instructions;cycle planning;enterprise;p&c;transaction;advisor;skills;matrix;sme | law rotations;rotational law;rotational faqs;rotation faqs | The Pilot will run at least as long as the normal rotational cycle,12 – 18 months. We will be looking for constructive feedback for the first 6-8 months on what is and is not working in the program. | Reference;Training;Law |
| Law: FAQs | Lift Application | https://thehartford.sharepoint.com/:w:/r/sites/law-central/_layouts/15/Doc.aspx?sourcedoc=%7B404A091D-BAA9-4DD7-8454-DC9A796E5406%7D&file=LIFT%20Application%20FAQs10_19.docx&action=default&mobileredirect=true | checklist;faq;process;guidance;instructions;data;sme;track;snapshot;lcga;client request | lift faqs;law tracking;law time | Is the Project LIFT data anonymous? | Reference;Training;Law |
| Law: FAQs | OFAC / AML / FCPA and Anti-Money Laundering | https://thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/OFAC–-AML–-FCPA.aspx | checklist;faq;process;guidance;instructions;bribery;corruption;compliance;regulatory;sanctions;mergers;doj;m&a;bribe;diligence | fcpa faqs;laundering faqs;ofac faqs;aml faqs;ofac aml;aml fcpa;ofac fcpa;sanctions faqs;corruption faqs;bribery faqs | OFAC/AML/FCPA Compliance is responsible for developing and maintaining a program of policies and procedures,education,surveillance,due diligence,and review to ensure that The Hartford complies with domestic and international laws and regulations related to money laundering,terrorism,corruption and economic sanctions. | Ethics and Compliance;Hartford Policies |
| Law: Fraud Warning Statements | https://thehartford.sharepoint.com/:w:/r/sites/iConnect/WorkTools/Organization/EC/_layouts/15/Doc.aspx?sourcedoc=%7B0031546D-CCA2-4AC8-A9D0-0BF741D6E8B0%7D&file=Fraud_Stmts.doc&action=default&mobileredirect=true | knowingly;intent;injure;defraud;insurer;false;incomplete;misleading;guilty;felony;third degree | fraud warning;fraud statements | Knowingly presenting false information in an application for insurance may be a crime and violation of law subjecting the applicant to criminal and civil penalties. | Hartford Policies;Ethics and Compliance;Law |
| Law: GDPR Privacy Policy | https://thehartford.sharepoint.com/:b:/r/sites/Law_PL/Shared%20Documents/General/GDPR%20Internal%20Privacy%20Policy%20FINAL%20April%202022.pdf | data;protection;privacy;security;identity;uk;eu;thip;international | gdpr;eu policies;uk policies | The Hartford’s EU and UK Data Protection Privacy Policy. | Ethics and Compliance;Law |
| Law: Government Affairs | https://thehartford.sharepoint.com/sites/Law_GA | public policy;lobby;pac;pay to play;federal;grassroots;regulatory;advocacy;political;legislation | government affairs home;law ga home;government affairs iconnect;law ga iconnect;government affairs central;law ga central;government affairs org;law ga org;government affairs organization;law ga organization;government affairs landing;law ga landing | iConnect Home | Landing page of Government Affairs within the Law site family of the Law Organization. | Hartford Policies;Ethics and Compliance;Law |
| Law: Hartford Logo | External Parties Policy | http://i-library.thehartford.com/CorpRel/ExternalPartiesLogoPolicy.pdf | licensing;logo;stag;branding;endorsement;legal;compliance;marketing | hartford logo;hig logo | Policy for use of The Hartford’s name or logo by external parties. | Ethics and Compliance;HR;Law |
| Law: Immigration Resource Center | https://thehartford.sharepoint.com/sites/LawIRC/SitePages/Immigration%20Resource%20Center.aspx | citizenship;foreign;visa;regulatory;immigration resource center;irc;international | immigration resources;hb1 | We created this site to provide Recruiters,Managers,HRBPs,and our Foreign National Employees with the tools to navigate through the immigration process. | Ethics and Compliance;Law |
| Law: Intellectual Property | https://thehartford.sharepoint.com/sites/LawIP | copyright;domain;infringement;patent;law;ip | intellectual property home;intellectual property org;intellectual property organization;intellectual property iconnect;intellectual property central;ip home;ip iconnect;ip central;ip org;trademark | iConnect Home | Landing page of Intellectual Property (IP) within the Law Site Family. | Ethics and Compliance;Hartford Policies;Law |
| Law: International Policies & Procedures | https://thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/International-Policies-%26-Procedures.aspx | international;regulatory;uk;eu;compliance | international policies;international law;global policies | With the acquisition of Navigators,the scope of our Compliance support has widened globally. We list out the Policies and Procedures that impact our international offices. | Reference;Third Party;Law |
| Law: Iron Mountain Login | https://ig.ironmountainconnect.com/thehartford/p/the-hartford/main_menu/views/taxonomy_manager/manage_mappings#4a0417e1c5f142e768d118f8322e2507 | records;archive;repository;backup;data;securityrmation | iron mt;iron mountain | Iron Mountain provides solutions for records management,data backup and recovery,document management,secure shredding,and data centers. | Ethics and Compliance;Law;Reference |
| Law: Job Aid | Auto Claims askLaw | https://thehartford.sharepoint.com/sites/law-central/SitePages/AskLaw-Job-Aid-for-Auto-Claims.aspx | coverage law;corporate litigration;claims law;claim compliance;business law;P&C;contractual;claim handling | asklaw | askLaw is a tool to submit Legal Service Requests (LSRs). Once submitted,an LSR is routed to the appropriate personnel in Law,Compliance & Government Affairs Department for handling. | Claims;Reference;Law |
| Law: Job Aid | Ethics and Compliance | External Partnership HIPAA | https://thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/External-Partnership-HIPAA-Job-Aid.aspx | gb compliance;Privacy Law;AskLaw;regulatory;group benefits compliance;tpa;third party;external;partnership;checklist;job aid;faq;process;guidance;instructions | law faq;hipaa faq;law faqs;ethics faq | The External Partnership HIPAA Job Aid is intended to document processes for GB’s External Partnerships team and Third Party Administrators who administer HIPAA covered products and will address the below areas. | Third Party;Reference;Law |
| LAW: LEXIS/NEXIS Access | https://thehartford.sharepoint.com/sites/LawLURC/SitePages/default.aspx | public records;research;knowledge;repository;search;reference | lexis;nexis | LEXIS user resource center. | Ethics and Compliance;Hartford Policies;Law |
| Law: Linking Guidelines | https://thehartford.sharepoint.com/:w:/r/sites/LawIP/_layouts/15/Doc.aspx?sourcedoc=%7BD9CBF49B-6ADF-4DEF-9A94-AAE03D13C104%7D&file=LINKING%20GUIDELINES.docx&action=default&mobileredirect=true | website;marketing;reciprocal;social;media;google;youtube;terms;conditions;web marketing;third party | linking guidelines | When authorized to utilize social media for business purposes,and thus act on behalf of The Hartford,your contributions should always support the approved purposes of The Hartford.? There are several considerations to take into account before linking to other materials.?? | Law;Reference;Third Party |
| Law: OSHA | Laws and Regulations | https://www.osha.gov/laws-regs | compliance;regulatory;workplace;federal | osha | OSHA’s mission is to ensure that employees work in a safe and healthful environment by setting and enforcing standards,and by providing training,outreach,education and assistance. Employers must comply with all applicable OSHA standards. | Ethics and Compliance;Hartford Policies;Law |
| Law: Patents and Inventors | https://thehartford.sharepoint.com/sites/LawIP/SitePages/Patents.aspx | patent law;intellectual property;invention;innovation;filing;law;ip | patents;inventors;patent | In todays highly competitive business environment,it is critical for companies to continuously innovate and improve. | Hartford Policies;Ethics and Compliance;Law |
| Law: Privacy | https://thehartford.sharepoint.com/sites/Law_PL | regulatory;incident;thip;breach;protection;ethicsrmation;cyber;security | privacy law org;privacy home;privacy iconnect;privacy law organization;privacy landing;landing privacy;privacy org | iConnect Home | Landing page of Privacy Law within the Law Site Family on iConnect. | Ethics and Compliance;Hartford Policies;Law |
| Law: Privacy Program Statement | https://thehartford.sharepoint.com/SitePages/policy-pages/privacy-policy.aspx | legal;security;regulatory;facta;pii;glba;hipaa;fcra;employment | privacy program | The Hartford Financial Services Group,Inc. (The Hartford) has established a Privacy Program with the purpose of ensuring compliance with all applicable privacy laws and regulations. | Hartford Policies;Ethics and Compliance;Law |
| Law: Privacy Risk Assessment | https://thehartford.sharepoint.com/:u:/r/sites/Law_PL/SitePages/Privacy-Risk-Assessment.aspx?csf=1&web=1&e=6mwcLZ | privacy;risk;counsel;security;law;network;standards | risk assessment;privacy risk | The Privacy Risk Assessment allows The Hartford to assess the Companys privacy risk position and remediate gaps accordingly. | Ethics and Compliance;Law |
| Law: Quote Guiding Principles Property & Casualty | https://thehartford.sharepoint.com/sites/LAWPCPP/PC%20LAW%20Policy%20and%20Procedure%20Documents/Quote%20Guiding%20Principles.pdf | risk;quote;pricing;p&c;icon;qti;producer;job aide;non-competitive | guiding principle;subject to quotes;conditional quotes;range quotes;pricing indications;market reservation | This document is applicable to new and renewal quotes presented by the Hartford to producers and to customers,including quotes secured through direct service systems (e.g.,ICON,QTI.) | Communities;Law |
| Law: SMEs and Types of Service | https://thehartford.sharepoint.com/sites/law-central/SitePages/SMEs-&-Types-of-Service.aspx | experts,subject matter;contacts;legal;counsel;privacy;compliance;tax;litigation;reinsurance;government | project lift;smes | Below are links to the list of Services and Tasks. Please refer to your SME for specific questions regarding either Services or Tasks. | HR;Training;Law |
| Law: The Employment Law Unit (TELU) Tips | https://thehartford.sharepoint.com/sites/iconnect/WorkTools/Organization/Law/telu/default.aspx | law;employment;benefits;how to;video;regulatory;employment law;tips;etiquette | telu | Employment and Employee Benefits Law Resource Site. | Leaders;Hartford Policies;Law |
| Law: The Hartford Advocates Fund | https://thehartford.sharepoint.com/sites/Law_GA/SitePages/The-Hartford-Advocates-Fund.aspx | pac;politics;lobbying;legislation;membership;leadership;public policy;civic | hartford advocates | The Hartford Advocates Fund was established to provide us with the ability to impact public policy,moving the needle on important legislative and regulatory issues facing the insurance industry and our company. | Ethics and Compliance;Law |
| Law: Trademarks | https://thehartford.sharepoint.com/:u:/r/sites/LawIP/SitePages/Trademarks.aspx?csf=1&web=1&e=EiicEw | law;legal;filing;licensing;federal;marketing;intellectual property;ip;resources | trademarks;service marks;trade marks | Protecting The Hartford’s trademarks is critical to protecting The Hartford’s brand. All names for The Hartford’s products,services,logos and slogans go through the IP Law Units trademark clearance process. | Marketing and Communications;Communities;Corporate;EPI |
| MC: DEI Council | https://thehartford.sharepoint.com/sites/MarketingCommunications2/SitePages/M%26C-DEI-Council.aspx | dei;diversity;engagement;erg;leadership;behaviors;career;m&c;comms;communications;marketing;marketing communications;digital;epi | mc dei;mc diversity;mc erg;erg mc;ergs mc;mc ergs;marketing dei;comms dei;communications dei | Monthly celebrations and events. | WorkTools;Marketing and Communications |
| MC: Brand Central | https://thehartford.sharepoint.com/sites/brand-central | communications;branding;palette;templates;advertising;tv adds;hartford ads;marcom | brandcentral;brand | The place designed to help you bring our brand to life. Heres where you’ll find all the brand-building tools you need,but even more importantly,the inspiration to make that happen. We all play an important role in The Hartford brand experience. | Marketing and Communications |
| MC: Brand Central | Branded Merchandise | https://thehartford.sharepoint.com/sites/brand-central/SitePages/Branded-Merchandise.aspx | brand central;branding;gifts | merch;branded merchandise;hartford schwag | NEED MERCH FOR GIVEAWAYS,REWARDS AND MORE? ParsonsKellogg (PK) is our preferred premium promotional merchandising vendor. | WorkTools;Marketing and Communications |
| MC: Brand Central | Hartford PowerPoint Templates | https://thehartford.sharepoint.com/sites/brand-central/SitePages/Templates.aspx#powerpoint%C2%AE-templates | branded;template;hartford brand;slides;powerpoints | powerpoint template;hartford powerpoint | Brand Central template section addressing PowerPoint. | WorkTools;Marketing and Communications |
| MC: Brand Central | Microsoft Teams Backgrounds | https://thehartford.sharepoint.com/sites/brand-central/SitePages/Microsoft-Teams-Backgrounds.aspx | microsoft teams;brand central;backgrounds;virtual | team backgrounds;;teams background;team background;teams backgrounds | The images on this page are designed for use as virtual backgrounds during meetings on the Teams platform. We strongly encourage using them to help continue building a cohesive brand presence for the company. | Leaders;Marketing and Communications |
| MC: Brand Central | Brand Review Process | https://thehartford.sharepoint.com/sites/brand-central/SitePages/Brand%20Review.aspx | ad;brochure;email;template;direct mail;video;approval;submission;deadline | brand review;brand reviews | Brand Central resources section addressing brand reviews. | WorkTools;Marketing and Communications |
| MC: Brand Central | Events & Signage | https://thehartford.sharepoint.com/sites/brand-central/SitePages/Events-&-Signage.aspx | ordering;trade show;procurement;product fair;mascot;larry;events team;tradeshow;exhibit | events and signs;events and signage;events & signage | Whether planning a sales conference,a product fair,community event participation or a tradeshow appearance – and everything in between – all the resources you need to make your event a brand success are right here. | WorkTools;Marketing and Communications |
| MC: Brand Central | Tips for Writing On-Brand | https://thehartford.sharepoint.com/sites/brand-central/SitePages/Tips-for-Writing-On-Brand.aspx | cogent;brevity;persuasive;informal;style;rhetoric;punchy;concise;passive;active | writing tips;effective writing | Brand Central resources section addressing writing tips for representing The Hartford. | WorkTools;Marketing and Communications |
| MC: Communication Resource Center | Strategy & Performance | https://thehartford.sharepoint.com/sites/CRC/SitePages/strategy-and-performance.aspx | strategy and performance;strategy performance;competitor;industry;market;news;podcast;leadership;branding;brand central | organization announcements;the lead;communication resource center | Organizational Announcements,Town Hall recordings,Strategy & Performance,Industry and Competitor news,and host site for The Lead: The Hartford’s Executive Podcast Series. | WorkTools;Marketing and Communications |
| MC: Community & Giving | https://thehartford.sharepoint.com/sites/community-and-giving | company philanthropy program;social impact;employee relief;relief fund | community and giving home;c&g home;community and giving iconnect;c&g iconnect;community and giving central;c&g central;community and giving org;c&g org;community and giving organization | Our companys purpose of underwriting human achievement transcends the products and services we offer to include using our knowledge,data,people and resources to make positive contributions to society. | Marketing and Communications |
| MC: Community & Giving | https://thehartford.sharepoint.com/sites/community-and-giving | volunteer;giving;charity;crowdsource;funding;hardship;disaster;c&g;community | c&g;community & giving | Our company’s purpose of underwriting human achievement transcends the products and services we offer to include using our knowledge,data,people and resources to make positive contributions to society. | Reference;Training;Marketing and Communications |
| MC: Community & Giving FAQs | Blitz Week | https://thehartford.sharepoint.com/:w:/r/sites/community-and-giving/_layouts/15/Doc.aspx?sourcedoc=%7BF8D758A5-E545-4C6E-A175-E8D5F0D662A1%7D&file=2022%20Blitz%20Week%20FAQs.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | checklist;faq;process;guidance;instructions;offline;charity;fundraising;nonprofit;donation;100%;50% | blitz week faqs;community and giving faqs;c&g faqs;giving faqs | Which donations will get matched during the 100% match Blitz Week? | Employee Benefits;Hartford Policies;Marketing and Communications |
| MC: Employee Relief Fund | https://thehartford.sharepoint.com/sites/community-and-giving#the-employee-relief-fund | volunteer;giving;charity;crowdsource;funding;hardship;disaster;c&g;community | relief fund;employee relief;employee funding | The purpose of The Hartford Employee Relief Fund is to help employees who are facing financial hardship immediately after a natural disaster or an unforeseen personal hardship. | Corporate;Hartford Policies;Marketing and Communications |
| MC: ESG | Environmental Stewardship | https://thehartford.sharepoint.com/sites/ESG-Central/SitePages/Environment.aspx | energy;climate;green;recycle;resiliency;sustainability;renewable;tcfd;impact;carbon;greenhouse;esg | environmental;environment;stewardship | As stewards of the environment,we are committed to mitigating climate change and building community resilience to its impacts. | Leaders;Hartford Policies;Marketing and Communications |
| MC: ESG | Sustainability | https://thehartford.sharepoint.com/sites/ESG-Central | ethics;social;governance;environment;sustainability | esg | Today,the most successful companies are those that embrace corporate resiliency and social responsibility,building environmental,social and governance (ESG) principles into operations,and leading with a clear and authentic purpose. | Tech Support;Hartford Policies |
| MC: FAQs | Email Signatures | https://thehartford.sharepoint.com/sites/brand-central/SitePages/thehartford-email-signatures.aspx | brand central;branding;brandcentral;small business;underwriting;disclaimer;outlook;signature;digital;security;instruction | Before you add a signature to your email,PLEASE READ THE HARTFORD’S POLICY ON EMAIL SIGNATURES. | Hartford Policies;Marketing and Communications;Ethics and Compliance | |
| MC: FAQs | Social Media Central | https://thehartford.sharepoint.com/sites/CRC/SitePages/social-media-central.aspx | pinterest;facebook;linkedin;instagram;twitter;privacy;electronic communications;social media | social media guidelines;social media central;social media home;social media iconnect;hig social media;hartford social media;social media faqs | Learn how you can use social media at The Hartford. | Corporate;Marketing and Communications;Ethics and Compliance |
| MC: FAQs | Voluntary Use of Personal Facebook Account | https://thehartford.sharepoint.com/sites/CRC/SitePages/smc-facebook-faqs.aspx | checklist;faq;process;guidance;instructions;linkedin;facebook;twitter;social media;follows;likes;comments;product;hashtag;mentions;personal use | personal facebook;facebook account | As employees of The Hartford,what we say or do in our written,spoken,and digital communications can reflect on The Hartford’s brand and reputation. Social media,at times,blurs the lines between personal and business communications. | Corporate;Marketing and Communications;Ethics and Compliance |
| MC: FAQs | Voluntary Use of Personal Instagram Account | https://thehartford.sharepoint.com/sites/CRC/SitePages/smc-instagram-faqs.aspx | checklist;faq;process;guidance;instructions;linkedin;facebook;twitter;social media;follows;likes;comments;product;hashtag;mentions;personal use | As employees of The Hartford,what we say or do in our written,spoken,and digital communications can reflect on The Hartford’s brand and reputation. Social media,at times,blurs the lines between personal and business communications. | Corporate;Marketing and Communications;Ethics and Compliance | |
| MC: FAQs | Voluntary Use of Personal LinkedIn Account | https://thehartford.sharepoint.com/sites/CRC/SitePages/smc-linkedin-faqs.aspx | checklist;faq;process;guidance;instructions;linkedin;facebook;twitter;social media;follows;likes;comments;product;hashtag;mentions;personal use | As employees of The Hartford,what we say or do in our written,spoken,and digital communications can reflect on The Hartford’s brand and reputation. Social media,at times,blurs the lines between personal and business communications. | Corporate;Marketing and Communications;Ethics and Compliance | |
| MC: FAQs | Voluntary Use of Personal Twitter Account | https://thehartford.sharepoint.com/sites/CRC/SitePages/smc-twitter-faqs.aspx | checklist;faq;process;guidance;instructions;linkedin;facebook;twitter;social media;follows;likes;comments;product;hashtag;mentions;personal use | As employees of The Hartford,what we say or do in our written,spoken,and digital communications can reflect on The Hartford’s brand and reputation. Social media,at times,blurs the lines between personal and business communications. | Ethics and Compliance;Marketing and Communications;Hartford Policies | |
| MC: Hartford Social Media Policy | https://thehartford.sharepoint.com/SitePages/policy-pages/social-media-policy.aspx | social media;policy;marketing;external;public relations;approvals;elt;leaders;social;share;learn;agents | social media policy | Learn how you can use social media at The Hartford. | Marketing and Communications |
| MC: HartMobs | https://thehartford.sharepoint.com/sites/hartmobs | sb;small business;small commercial;big love;retail;shopping;holiday | hart mob;hart mobs;hartmob;hartmobs | Through HartMobs,we come together with our co-workers,friends and families to become customers of the small businesses we insure. We’re supporting our small business customers in ways that go above and beyond the insurance policy. | Marketing and Communications |
| MC: HartMobs | HartMob Small Business Holiday Gift Guide | https://thehartford.sharepoint.com/sites/HartMobs/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FHartMobs%2FShared%20Documents%2F2022%2DHartmob%2DHoliday%2DGift%2DGuide%2DFINAL%2Epdf&parent=%2Fsites%2FHartMobs%2FShared%20Documents | holiday;gift;small business;local;giving;customer;appreciation | gift guide;hartmob holidays | Another way to finish the year strong is considering our own small business customers for your holiday shopping. View the 2022 HartMob Holiday guide to shop small this holiday season. | Marketing and Communications |
| MC: Join JFM Celebration | https://thehartford.sharepoint.com/SitePages/Join-The-JFM-Celebration.aspx | sponsor;hartshares;kids;children;education;safety;prevention;training;academy | jfm;junior fire;fire marshal;fire marshall | 2022 marks the 75th anniversary of our Junior Fire Marshal program – and we’re inviting you to help us celebrate. | Leaders;Hartford Policies;Marketing and Communications |
| MC: Marketing and Communications Central | https://thehartford.sharepoint.com/sites/MarketingCommunications2 | mc;marketing;communications;promotion;esg;speaking;stylebook;writing;workfront;social media;public relations;marketing and communications;brand org;brand organization | marketing and communications guidance;marketing and communications overview;marketing and communications info;marketing and communications organization;marketing and communications org;marketing and communications resources;marketing & communications;m&c | iConnect Home | Our corporate narrative and brand architecture. | Marketing and Communications |
| MC: Media Policies And External Speaking Approvals | https://thehartford.sharepoint.com/SitePages/Media-Policies-and-External-Speaking.aspx | social media;policy;marketing;external;public relations;approvals;elt;leaders | speaking engagement | It’s important for all employees to follow The Hartford’s policies and protocols regarding outside media inquiries,speaking requests and when sharing perspectives on social media sites such as LinkedIn,Facebook and Twitter. | Leaders;Reference;Marketing and Communications |
| MC: Press Releases at The Hartford | https://newsroom.thehartford.com/newsroom/default.aspx | communications;pr;release;news;media;management;announcement;corporate;investor;relations | press release;hartford news | News About The Hartford | Learn more about The Hartford’s recent announcements and recognitions. | Marketing and Communications;Hartford Policies |
| MC: Stigma-free Program | https://thehartford.sharepoint.com/sites/community-and-giving/SitePages/Combating-the-Opi.aspx | workplace;addiction;support;mental health;community | stigma;stigmatize;stigmatized | Stigma in the workplace around addiction and mental health prevents people from getting the support they need to live active and productive lives. | Reference;Third Party |
| MD Guidelines (External) | https://app.mdguidelines.com/ | icd;benchmark;industry;injury;duration;research;disability;wc;directory;state;regulatory;healthcare;recovery;medical;cost | mdguidelines;md guidelines | MDGuidelines is an industry-leading solution for measuring and improving the impact of evidence-based care across entire populations — returning individuals to active living quickly and helping organizations thrive. | Enterprise Data;Operations;MLC |
| MLC: Alternative Markets | Agency and Group Captives | http://commline/commlinenav/index.asp?main=home.htm&header1=home_page | agency captives;group captives;commlines | alternate markets;group captives;agency captives | Release for Workers Compensation forms,policy processing,and UW tools. | MLC;Underwriting;Reference |
| MLC: Business Insurance Forms | http://clforms.thehartford.com/commLinesHtml/commLinesIndex.htm | mlc;middle;commline;form;submission;contractor;energy;marine;failsafe;pollutionl;gl;canada;specialty;umbrella;spectrum;search;property | business insurance form;business insurance forms;commlines forms;commercial lines forms | Welcome to the Commlines’ Forms Center | MLC;Underwriting;Claims;Operations |
| MLC: Claims Pricing | https://thehartford.sharepoint.com/sites/NAFieldPortal/SitePages/Claims%20Pricing.aspx | customer;messaging;faqs;broker;sensitive;national accounts | claims pricing | The following materials are intended to support our Field’s external communications and interactions related to our claim pricing updates. | Sales and Distribution;Operations;Enterprise Data:MLC |
| MLC: Commercial Lines RateCenter | https://thehartford.sharepoint.com/sites/RateCenter | commercial lines;mlc;small commercial;pricing;rate;quotes | ratecenter;rate center | This Intranet site will house rate pages,or links to them,for Commercial Automobile,Commercial Property,General Liability,Commercial Umbrella,and Workers Compensation. | Enterprise Data;Reference;MLC |
| MLC: Commlines Archives | http://commline/commlinenav/index.asp?main=home.htm&header1=under | commlines;middle market;small commercial;business group;archives;underwriting;mlc | policy processing | Commercial Lines Home with searches of Workers Compensation forms and updates. | MLC;Underwriting;Reference;Third Party |
| MLC: CUE User Guide | https://thehartford.sharepoint.com/sites/CUE/jobsupport/SitePages/Home.aspx | middle;commlines;risk;evaluation;prep;rate;compliance;pricing;cross sell;quote;proposal;account;integration;business process;training | cue | Welcome to the CUE User Site. | MLC;Training |
| MLC: DEI Coffee Chat | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/MLC-DEI-Coffee-Chat-(Ep.-2).aspx | diversity;inclusion;equity;commercial lines;middle;ally;engagement;pillar | mlc coffee;dei chat;dei coffee | Welcome to the MLC DEI Coffee Chat! This is the second discussion in a series of planned quarterly events. Tracey Ant,Head of MLC Business Units,joins us to discuss the importance of ERG’s and the benefits associated with being an active member. | MLC;Communities;Corporate |
| MLC: Diversity,Equity,and Inclusion | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/DIVERSITY,-EQUITY-&-INCLUSION.aspx | dei;diversity;engagement;erg;leadership;behaviors;middle large;commercial;career | mlc dei;dei mlc;mlc diversity;mlc erg;erg mlc | Our Mission: Accelerate achievement of MLC business objectives with a diverse and inclusive workforce;become role models and hold each other accountable for continually expanding and growing our capability to encourage diversity and demonstrate inclusive behaviors. | Enterprise Data |
| MLC: Enterprise Agency Management Reports | http://hartwebi/status/ | cl report;cl data;cl status;commercial lines;mlc;reporting | cl reporting | Commercial Lines Report Data Status Page. | Reference;Training;MLC |
| MLC: FAQs | General Liability Product Update on Renewal Conversion | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center/SitePages/GL.aspx | checklist;faq;process;guidance;instructions;gl;policies;non-renewing;arn;eligibility;am uw;cla;agent;convert;region | renewal conversions;convert renewals;conversion faqs;renewal faqs;gl faqs;general liability faqs | Listed below are some frequently asked questions to help MLC Underwriters with the Renewal Conversion process. | Training;MLC;Underwriting |
| MLC: FAQs | MLC New Hire Onboarding | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center/SitePages/MLC-New-Hire-On.aspx | headset;docking;oim;kaplan;checklist;job aid;faq;process;guidance;instructions;soar;tlsp;nabd id | mlc new hire;mlc onboarding | This page is designed to assist MLC hiring managers and administrative assistants in properly requesting items for a new hire. | Reference;Training;MLC;Risk Engineering |
| MLC: FAQs | Workers’ Compensation | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Workers%27-Compensation.aspx | checklist;faq;process;guidance;instructions;agent destination;agent guide;compensation manual;compensation forms;selling cliams;risk engineering;appetite;clum;premium indication;xactpay;blended;pulse | wc faqs;workers comp faqs;workers’ comp faqs;workers compensation faqs;workers’ compensation faqs | Internal and marketing tools and training and underwriting resources for handling Workers’ Compensation. | Enterprise Data;MLC |
| MLC: iDeliver Reports | http://ideliverconsumer/ | audit;i deliver;ideliver;p&c;obsolete | ach | ACH audit reports. | Enterprise Data;MLC |
| MLC: IKE | Information Knowledge Exchange | https://thehartford-support-mm.custhelp.com/ | knowledge;exchange;km;rules;standards;definition;metadata;reference | ike | Information Knowledge Exchange. | MLC;Underwriting;Reference |
| MLC: IKE |Glossary | https://thehartford-support-mm.custhelp.com/app/glossary | resource;search;reference;search;research;industry acronyms;terms;industry;regulatory | glossary | Enter glossary,title,or term. | Tech Support;MLC |
| MLC: IT Support | https://thehartford.sharepoint.com/sites/MMSPCPATIT | middle market large commercial;mlc;systems;technology;lob | mlc it | Home site for the Middle Market,Large Commercial IT department. | Reference;Training;MLC |
| MLC: Job Aid | Auto | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Auto.aspx | checklist;job aid;faq;process;guidance;instructions;auto broad;sales sheet;auto risk;auto underwriting;glance;schedule rating;appetite;umbrella;auto book;auto premium;fleetahead;fleet ahead;auto forms | mlc auto | Internal and marketing tools and training and underwriting resources for auto. | Reference;Training;MLC |
| MLC: Job Aid | Financial Services | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Financial-Services.aspx | checklist;job aid;faq;process;guidance;instructions;Panel FAQs;Panel Kickoff;Producer Code Detail;Marketing Tools;Agent-focused;Agent Destination;Agent Guide;Success Stories;Specialization in Action;banks,credit unions;industry manual;financial services;industry manual;forms;CLUM;Industry Manual;Investment;Mortgage Bankers;insight factory;selling claims | selling to financial services;mlc financial services | Internal and marketing tools and training and underwriting resources for financial services. | Reference;Training;MLC |
| MLC: Job Aid | Industry Learning Sources | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center/SitePages/Industry.aspx | checklist;job aid;faq;process;guidance;instructions;food processors;book profile;appetite;prequalification;call to action;manufacturing;wholesale;certification;industry knowledge;agent;broker;concussion;gl;educators;daycare;abuse;violence;burst | selling to wholesale;mlc industry;selling to manufacturing;mlc manufacturing;mlc wholesalers;industry learning;industry education;industry training | The Middle and Large Commercial Education book has benefited from strong overall ROE’s in the last few years. | Reference;Training;MLC;Risk Engineering |
| MLC: Job Aid | Large Property | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center/SitePages/Large-Property.aspx | checklist;job aid;faq;process;guidance;instructions;peg;elite;location management;lmt;policycenter;risk engineering;geoguide;underwriting guide;ordering guidelines;ike | large property;mlc peg | Equipment Breakdown coverage is a critical component to providing Large Property clients with a total risk solution. | Training;MLC;Underwriting;Reference |
| MLC: Job Aid | Life Sciences | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Life-Sciences.aspx | checklist;job aid;faq;process;guidance;instructions;elite;selling claims;success story;overview;eztool;ez tool;fda;reo;template;medical devices;cyber;renewal;agent | life science;life sciences | Internal and marketing tools,underwriting resources,and service support. | Reference;Training;MLC |
| MLC: Job Aid | Multinational | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Multinational.aspx | checklist;job aid;faq;process;guidance;instructions;agent-focused;canada tax;defense base;exporter;flyer;success stories;tria;buyer-focused;overview;travel support;canada | selling to multinationals;mlc multinational;selling to multi-nationals;mlc multi-national;mlc global | Internal and marketing tools and training and underwriting resources for multinationals. | Reference;Training;MLC |
| MLC: Job Aid | Property | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center/SitePages/Property.aspx | checklist;job aid;faq;process;guidance;instructions;product training;equipment breakdown;high hazard;sic codes;equipment failure;loss prevention;weather;water;success stories | mlc property;property choice | The Hartford has a proprietary Property product called Legacy Property Choice. It is a highly flexible,customizable,and a comprehensive coverage form. | Sales and Distribution;MLC |
| MLC: Job Aid | The Hartford Service 360 | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Service-360.aspx | core;specialty;construction;treo;rmis;stewardship;sales;agents;brokers;mlc;commercial lines;checklist;job aid;faq;process;guidance;instructions | service 360 | Delivering the right service,at the right moment,to each of our unique customers. | MLC;Underwriting;Reference |
| MLC: Job Aid | TPAs | https://thehartford.sharepoint.com/sites/TPABusiness/Job%20Aids/Underwriting%20Job%20Aid%20revised%201-10-17.doc?web=1 | broker;prospect;national accounts;captive;construction;sales;unbundled;lifecycle;tpa services;rmis;customer;utilization;claims | tpa overview;tpa jobaid;tpa job aid;tpa faqs | Underwriting Job Aid for New and Renewal Business for Claims Managed by a TPA. | Reference;Training;Underwriting;MLC |
| MLC: Job Aid | Underwriter Training Resources | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center/SitePages/Underwriting-Resources.aspx | checklist;job aid;faq;process;guidance;instructions;mo schedule;ca schedule;referral contacts;smes;worksheets;exposure;risk visualization;product symbols;spoc;ereinsurance;e-reinsurance;state codes | schedule rating;underwiting resources;underwriter training;underwriter courses;underwriting courses | Schedule rating resources and underwriter learning links. | MLC;Underwriting;Reference |
| MLC: Job Aid | WC and SIR | https://thehartford.sharepoint.com/sites/NAFieldPortal/SitePages/WC%20SIR%20-%20Cervus%20Claim%20Solutions%20LLC.aspx | setup;loa;new account;template;edi;self insured;trading;partner;edi;regulatory;approval;process | conduent;cash call;cervus claim;wc sir | Following the available Job Aid is required when working on WC Self-Insured prospects. The FAQ is available to assist you in answering questions from Prospects and Brokers. | Marketing and Communications;MLC |
| MLC: Marketing | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Middle-%26-Large-Commercial-Marketing.aspx | capabilities;product;campaign;advertising;external;internal;industry;media | mlc guidance;mlc marketing;mlc info;middle market guidance;middle market info;large market overview;large market guidance;large market info;middle market marketing;middle market resources;large market resources;mlc resources | Middle & Large Commercial marketing provides targeted business unit support to help drive business results. External campaign advertising efforts include a multi-media mix of print,electronic and social components. You can find campaign related materials as well as sales and marketing tools for a variety of industries using the links below. Our team also provides oversight for MLCs internal communications cadence and customer experience initiatives,including our use of Medallia. | Operations;MLC |
| MLC: Meet the Y-Risk Team | https://thehartford.sharepoint.com/SitePages/Meet-The-YRisk-Team.aspx | general underwriter;sharing economy;on-demand economy;ventures;innovation;portfolio;usage-based;space-sharing | yrisk;y-risk | The Y-Risk team is helping to drive innovation and growth through new capabilities and offerings so we can better meet the changing needs and expectations of our customers. | Marketing and Communications;MLC;Underwriting |
| MLC: Middle Large Commercial Central | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/ | lob;enterprise;homesite;organization | mlc home;middle large commercial home;mlc iconnect;middle large commercial iconnect;mlc central;middle large commercial central;mlc org;middle large commercial org;mlc organization;middle large commercial organization;mlc landing;middle large commercial landing;middle large | iConnect Home | The home site and landing page for The Middle Large Commercial Organization. | MLC;Marketing and Communications |
| MLC: Middle Large Commercial,Global Specialty + Shared Ops | https://thehartford.sharepoint.com/sites/shared-operations-central | global specialty;shared services;mlc;lob;shared operations | gs and shared operations;mlc gs;shared ops;mlc gs;gs mlc | Home site for process guidance and operations involving MLC,Global Specialty,and Shared Operations teams. | Enterprise Data;Reference;MLC;Global Specialty |
| MLC: Middle Market Class Guide | https://cue.thehartford.com/classification/ | governing state;sic;naics;mlc;middle market;search;class;guide | mm cue;class guide | Class code search (MM CUE). | Training;MLC |
| MLC: MLC Partners with Latimer to Provide Sales Training | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/MLC-Partners-with-The-Latimer-Group-to-Provide-Sales-Training.aspx | mlc uw;learning;acumen;workday;advancement;career;skills;sales training | latimer;mlc sales | We are excited to announce the partnership between MLC and The Latimer Group to provide foundational sales training to leaders & underwriters across our organization. | Leaders;Operations;Restricted Access;MLC |
| MLC: MOM Meetings (Restricted Access) | https://thehartford.sharepoint.com/sites/MMSLT/mmmom | mlc mom meetings;mmm;middle large commercial;mlc | mmslt;mlcslt | MLC MOM Meetings notes and exhibits. | MLC;Underwriting;Operations |
| MLC: Multinational Choice | https://thehartford.sharepoint.com/sites/Multinational/SitePages/default.aspx | global;insurer;template;cia;ofac;procedure;brochure;axcod;forms;guidelines | multinational choice | National Accounts resources for the Multinational Choice Program. | Sales and Distribution;MLC;Global Specialty;Marketing and Communications |
| MLC: Overview of Middle and Large Commercial and Global Specialty | https://thehartford.sharepoint.com/:p:/s/middle-large-commercial-central/EXw4j7Az1ipFpjk30K_Q9fYBFrnb64tmhUcti_BqaLLovg | producer;agency;sales;marketing;presentation;selling | mlc overview;gs overview;middle market overview;global specialty overview | Enclosed are slides providing an overview of the Middle & Large Commercial (MLC) and Global Specialty (GS) capabilities for you to use during your agent/broker meetings. | MLC;Underwriting;Reference;Third Party |
| MLC: Premium Audit Advisory Service | https://premiumauditadvisory.iso.com/paas/start.action | wc;gl;commlines;compliance;training;3pd;3rd party | premium audit;audit advisory;paas audit | Premium Audit Advisory Service (PAAS) is your source of technical information and training for premium auditors. PAAS information helps you properly classify exposures for commercial casualty insurance,including general liability,commercial auto,and workers compensation. | Operations;Restricted Access;MLC |
| MLC: Product Build (Restricted Access) | https://thehartford.sharepoint.com/sites/MLCBuild | product build;quotes;policycenter;policy center;mlc;middle large commercial;lob | mlc build;mlc product build | Middle,Large and Captives product builds within PolicyCenter. | Sales and Distribution;MLC |
| MLC: Sales & Distribution | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/MLC-Sales-%26-Distribution.aspx | product;cross sell;cross-sell;selling;best practices;broker;playbook;pipeline;360;leadgrid | mlc sd;mlc s&d | Product offerings and capabilities,broker resources,sales execution,cross-sell tools,success stories,and executive sponsorships. | MLC;Underwriting;Reference |
| MLC: Stewardship | https://thehartford.sharepoint.com/sites/NAFieldPortal/SitePages/Stewardship.aspx | tcor;alphagraphics;alpha graphics;presentations;booklets;lite;industry;bios | mlc stewardship | Stewardship resources for presentations,meetings,and booklets to support the National Account Team. | Sales and Distribution;MLC |
| MLC: Technology Practice Group | http://commline/commlinenav/index.asp?main=http://ebcintranet.thehartford.com/contentDelivery/ebc/cl/highTech/highTechHome.jsp?navTo=HTHOME_INTRANET | commlines;middle market;small commercial;commission;small commercial;mlc;technology | failsafe;advamed;smartbrief | Commlines and Technology Practice Group Homepage. | Leaders;MLC |
| MLC: The Hartford’s Capabilities for Mid,Large,and Specialty Businesses | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/Shared Documents/MLC Marketing Page/MLC-GS Capabilities Core Slides_FinalSept2022.pptx | capabilities;product;risk engineering;marine;livestock;multinational;financial lines;complex liability;injury prevention;productivity advantage;national accounts;business travel;retail;large property | mlc gs sales;mlc gs overview;mlc gs slides;gs mlc slides;gs mlc sales;gs mlc overview | Enclosed are slides providing an overview of the Middle & Large Commercial (MLC) and Global Specialty (GS) capabilities for you to use during your agent/broker meetings. | Reference;MLC;Global Specialty;Sales and Distribution |
| MLC: The Humble Underwriter | https://thehartford.sharepoint.com/sites/blog-morris-tooker | underwriting;blog;mlc;elt;executive | mo tooker | Mo Tooker’s blog. | MLC;Underwriting;Reference |
| MLC: TREO | Track Risk. Explore Opportunities. | https://treo.thehartford.com/login/login.xhtml | partnerships;risk management;collaboration;business insurance;claims management | treo | TREO. Track Risk. Explore opportunities. | Sales and Distribution;Reference;MLC |
| MLC: TREO User ID Request and Maintenance | https://thehartford.sharepoint.com/:p:/s/middle-large-commercial-central/ERAa7KsxxDFMqj-3gyCZSkUBm30sLjrhyrkuc0ahwWb3cQ?email=marc.solomon%40thehartford.com&e=SUayIL | documentation;systems;technology;rmis;fnol;fee billing;user request;id;scenario | learning TREO;TREO training;TREO guide | TREO user guide and FAQs. | MLC;Underwriting;Reference |
| MLC: Understanding Hierarchy of Locations and Locations Coding | https://thehartford.sharepoint.com/:w:/s/middle-large-commercial-central/EbQG03Ojvy1OqgKEDAQrtPMBazgKQinI3eqwauwfVetbpQ | treo;hol;classification;account management;coding;geography;map;mapping;widget;submission;setup;rmis;ecos;cct;cae | location code;location hierarchy | Why would an account want to have a location hierarchy? | Training;MLC;Underwriting |
| MLC: Underwriting Learning Center | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center | curriculum;underwriting;learning;organization;sales training;acumen;skills;career;advancement;underwriting;training | mlc uw;mlc learning;mlc training;uw learning;uw training;uw education | Home site for learning curriculum and training content for the MLC UW communities. | Reference;MLC;Underwriting;Enterprise Data |
| MLC: Voice of Customer Through Medallia | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center/SitePages/Voice-of-Customer-Through-Madalia.aspx | voc;quoting;ike;thw;broker;journey;detractor;unresolved;alert;dashboard;quote;nps;overview;faqs;job aides;policycenter;policy center | medallia voc;medallia broker;medallia feedback;medallia policycenter;medallia policy center;medallia customer | Our Voice of Customer (VoC) platform,Medallia,gains agent/broker feedback through the quote process on new business written through PolicyCenter. As part of Middle and Large Commercial’s performance goals,we are committed to 100% close loop process within 48 hours. | Reference;MLC;Underwriting |
| MLC: Workers’ Compensation | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Workers’-Compensation.aspx | pulse;clum;forms;manual;risk engineering;payroll;guide;reporter;selling claims;xactpay | worker’s comp;mlc wc;uw wc | Marketing tools,training,service support,and newsletters. | Reference;Third Party;WorkTools |
| MLC: Middle & Large Commercial Data Science & Analytics | https://thehartford.sharepoint.com/sites/blog-mlc-data | thoughtspot;edo;tableau;mvp;modeled;complexity;data science;analytics;commercial lines | datapoints;data points | Click the star in the upper right-hand corner to follow us for regular updates on what we are working on,celebration of our successes and opportunities to learn more about data & analytics. | MLC:Enterprise Data |
| National Weather Service (External) | https://www.weather.gov/ | climate;storm;cat;cat event;tornado;typhone;hurricane;flood | weather | Provide weather,water and climate data,forecasts,warnings,and impact-based decision support services for the protection of life and property and enhancement of the national economy. | MLC;Underwriting;Reference |
| North American Industry Classification System (NAICS) | (External) | https://www.naics.com/ | standard;market;industry;reference;3pd;3rd party;external;classification | naics;sic code;sic codes;industry code;industry classification | NAICS.com Is the Leading Source for NAICS & SIC Information Online. | Sales and Distribution;Personal Lines |
| PL: AARP | https://thehartford.sharepoint.com/sites/personal-lines-central/SitePages/AARP-Program-News.aspx | partner;sponsor;trade;association;marketing;promotion | aarp | The AARP Driver Safety team recently shared results on the tremendous reach of our sponsorship. | Enterprise Data;Tech Support;Personal Lines |
| PL: Access Guidance | HIG Information Resources | https://thehartford.sharepoint.com/:w:/r/sites/ConsumerMarketsTrainingandDevelopment/_layouts/15/Doc.aspx?sourcedoc=%7BD55D3C38-172E-421F-91B3-FD11AC322811%7D&file=Access%20Guidance.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | smart badge;businessobjects;business travel;laptop;oracle;tm1;network drive;monitor;spot;idars;folio;ecos;viewpoint;snowflake;smart card;ebc;troubleshooting | access guidance;system access | Exhaustive list of HIG systems,technologies,and authoritative sources for access by PL Pricing and Product Management. | Sales and Distribution;Personal Lines |
| PL: Agency | https://thehartford.sharepoint.com/sites/personal-lines-agency | enterprise;organization;agency;personal lines;personal lines;salesconnection;sales | pl agency;agency pl;personal lines agency | Home site for the PL Agency community and supporting teams. | Reference;Enterprise Data;Personal Lines |
| PL: Central Process Repository | https://thehartford.sharepoint.com/sites/ConsumerMarketsTrainingandDevelopment/SitePages/Product%20Management.aspx | friar;rate review;cleanup;qbi;aarp;rate calculations;nowco;rate history;intake form;pricing;product management;auto;personal;portal;search;personal lines;product marketing;reference | central process repository;pl guidance;personal lines info;personal lines overview;personal lines guidance;personal lines resources;process repository;cpr | CPR will be used as the one stop shop for resources & tools used in Personal Lines Pricing & Product Management. | Enterprise Data;Third Party;Personal Lines |
| PL: CiWeb | https://smprovider.thehartford.com/authforms/ciweb/login.fcc | p&c;claim;insured;search;documentum | ci web;ciweb | CI Web provides a summary view of P&C claim information that resides within the Claim Inknowvation (CI) application. | Sales and Distribution;Personal Lines |
| PL: Customer Acquisition & Engagement | https://thehartford.sharepoint.com/sites/personal-lines-central/SitePages/Customer-Acquisition-&-Engagement.aspx | pl;conversion;analytics;sales;digital;strategy;model;nextgen;data;risk;reporting;customer experience;self-service | ca&e;pl engagement | Customer Acquisition and Engagement (CA&E) is one of the four primary workstreams in our Next Generation Operating Model. The goal of this effort is to create a best-in-class digital sales and service customer experience. | Reference;Marketing and Communications;Personal Lines |
| PL: FAQs | Hartford Moratorium – California Comparative Rater | https://thehartford.sharepoint.com/sites/blog-rob-rising/SitePages/Frequently-Asked-Questions-About-Frequently-Asked-Questions.aspx | checklist;faq;process;guidance;instructions;california;rti;quoting;domicile;sales consultant;sales excellence;partners;agency;auto;homeowners | comparative rater | Why am I unable to see The Hartford in the list of carriers in the Comparative Rater? | Sales and Distribution;Personal Lines |
| PL: FAQs | North Star Introduction | https://thehartford.sharepoint.com/sites/personal-lines-central/SitePages/Our-North-Star-in-Personal-Lines.aspx | nps;twp;premium;mature;attract;win;campaign;sales;growth;analytics;strategy;pif;aarp;policyholders;landing | north star | In Personal Lines,we are setting a course to achieve the 3-4-5 -our North Star – by year-end 2026. | Personal Lines;Reference;Training |
| PL: Job Aid | Leverage our Marketing Catalog and Job-aids on The Sales Playbook | https://thehartford.sharepoint.com/sites/personal-lines-agency/SitePages/Marketing-Catalog-and-job-aids-now-available-on-the-Sales-Playbook.aspx | checklist;job aid;faq;process;guidance;instructions;sales resources;imarket;day-to-day;eddm | sales playbook;marketing catalog | Be sure to leverage the Marketing section of the Sales Playbook which includes many of the Marketing capabilities on iMarket. | Personal Lines;Reference;Training;EPI |
| PL: Job Aid | PL VOE Feedback Submission Form | https://thehartford.sharepoint.com/sites/SCPLOpsHartfordWayResources/SitePages/Personal-Lines-VOE-Feedback-Capture-Tool-Job-Aid.aspx | checklist;job aid;faq;process;guidance;instructions;feedback;ike;teams;submission;thw;huddle;cx;flm;rcps;ops | pl voe;VOE;voe feedback;voe form;personal lines voe | This form has all the elements of the prior capture tool with the added transparency of one form for all teams across the organization. | Personal Lines;Reference;Marketing and Communications |
| PL: Key North Star Messages and FAQs | https://thehartford.sharepoint.com/:w:/r/sites/personal-lines-central/_layouts/15/Doc.aspx?sourcedoc=%7BFE7BA528-AF79-43E9-A5DD-701E794D2973%7D&file=PL%20North%20Star%20-%20Key%20Messages%20and%20FAQ.docx&action=default&mobileredirect=true | nps;cohort;digital adoption;mature;attract;win;campaign;sales;growth;analytics;strategy;pif;aarp;policyholders;rally cry;messages;communications | key messages;north star FAQs;pl faqs;personal lines faqs | Please use this to ensure consistency in messaging when discussing the North Star. | Enterprise Data;Restricted Access;Personal Lines |
| PL: Login to IDARS (Restricted Access) | http://idarsweb.thehartford.com/ | mte;access;enterprise;repository;search | idars | Please submit a request through mTE to gain access. | Sales and Distribution;Restricted Access;Personal Lines |
| PL: Marketing (Restricted Access) | https://thehartford.sharepoint.com/sites/PLMarketingsite | personal lines marketing;plm | pl marketing | Internal Personal Lines Marketing Team Site. | Sales and Distribution;Operations;Personal Lines |
| PL: NewCo DCoD Schedule,Deploys + URLs | https://thehartford.sharepoint.com/sites/NewCoProgram/SitePages/DC-Environments.aspx | newco;environment;schedule | dcod | Note: Please wait at least half an hour after a deployment prior to accessing that environment. | Personal Lines |
| PL: NewCo Program | https://thehartford.sharepoint.com/sites/NewCoProgram | personal lines;personal lines;lob;program;pricing;prevail auto;prevail home;gtm;go-to-market | newco;new co | An org facing page for NewCo announcements and project updates. | Enterprise Data;Restricted Access;Personal Lines |
| PL: NewCo State (Restricted Access) | https://thehartford.sharepoint.com/sites/NewCoState | newco;personal lines;it;customer service;data | newco state | Newco Status Site | Sales and Distribution;Operations;Personal Lines |
| PL: One Sales Center (Restricted Access) | https://thehartford.sharepoint.com/sites/ctelite/SitePages/PL Sales Elite.aspx | east coast;sales;sales center;pl sales;personal lines;analytics;dashboard | one sales center;sales elite | All Teams = One Sales Center: East Coast Sales. Empower the people in your organization to gain insights with ease using familiar tools. | Personal Lines |
| PL: Performance Enablement | https://thehartford.sharepoint.com/sites/consumerlearn | ike;design;enablement;performance;personal lines;personal lines;peer;coaching;best call;career | pl performance;pl enablement;consumerlearn | We enable our teammates to succeed by supporting them to grow and prosper in their careers. | Personal Lines |
| PL: Personal Lines Central | https://thehartford.sharepoint.com/sites/personal-lines-central | home;enterprise;lob;organization;landing | pl home;personal lines home;pl iconnect;personal lines iconnect;pl central;personal lines central;pl org;personal lines org;pl organization;personal lines organization;pl landing;personal lines landing | iConnect Home | The home site and landing page for The Personal Lines Organization. | Personal Lines |
| PL: Personal Lines Operations | https://thehartford.sharepoint.com/:w:/r/sites/SCPLOpsHartfordWayResources/_layouts/15/Doc.aspx?sourcedoc=%7B63899659-B5C7-40E6-968E-2749552BD9BE%7D&file=PL%20Business%20Segments.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | idars;iex;pli;csc;docusign;newco;ccss;endorsement;p&c | pl ops;personal lines operations;pl operations | Possesses an understanding in business segment,products,and work tools (applications). | WorkTools;Operations;Personal Lines |
| PL: PTO Portal | https://thehartford.sharepoint.com/sites/wfm-time-off/SitePages/PTO-Bidding.aspx | workforce management;time off;bidding;form;process;tutorial;faqs | bidding mailbox;bidding chat;pl pto portal | Welcome to the Personal Lines PTO Portal. Here you will find all your tools and information for PTO and PTO Bidding. Please explore and let us know what you think! | Enterprise Data;Restricted Access;Personal Lines |
| PL: Ratabase (Restricted Access) | https://thehartford.sharepoint.com/sites/wss_arpd_BusAppGroupRatabase | quote;price | ratabase | Ratabase enables insurance agents and consumers to generate policy price quotes in real time. | Sales and Distribution;Personal Lines |
| PL: Run the Business | https://thehartford.sharepoint.com/sites/personal-lines-central/SitePages/Run-The-Business.aspx | newco;end-toend;e2e;portfolio;nowco;accountability;outcomes;strategy;pl | run the business;one pl | The Run the Business workstream focuses on strengthening cross-functional interactions for quicker responses to changing market conditions. The intent of this work is to unleash the power of One PL in how we make decisions and collaborate on managing the portfolio. | Ethics and Compliance;Hartford Policies |
| Policy: | Accessing Recorded Calls | http://i-apps.thehartford.com/archer/main?policy=Accessing%20Recorded%20Phone%20Calls | archer;antitrust;attorney-client;anti-money;monitoring;sanctions;E&C;fraud;insider trading;pay-to-play;P&C;producer;compensation;guidelines;fair disclosure;process handling | recorded call;recorded calls;access to recordings | The below list of policies and procedures are those maintained by the Compliance Group of the Law Department. Additional policies and procedures can be found on other sites such as HR,iProtect or Privacy Law. Please contact your Compliance Officer if you need guidance on any of the policies and procedures listed. | Ethics and Compliance;Hartford Policies |
| Policy: | Anti-Money Laundering | http://i-apps.thehartford.com/archer/main?policy=AML+%28US%29 | archer;antitrust;attorney-client;anti-money;monitoring;sanctions;E&C;fraud;insider trading;pay-to-play;P&C;producer;compensation;guidelines;fair disclosure;process handling | antimoney;anti-money;laundering | Provide a consistent approval and access certification process for all call monitoring tools utilized by The Hartford. | Ethics and Compliance;Hartford Policies |
| Policy: | Antitrust Compliance Guidelines | http://i-apps.thehartford.com/archer/main?policy=Anti-trust+Guidelines+ | archer;antitrust;attorney-client;anti-money;monitoring;sanctions;E&C;fraud;insider trading;pay-to-play;P&C;producer;compensation;guidelines;fair disclosure;process handling | antitrust | This Policy is designed to comply with the requirements of relevant AML laws and regulations,including,but not limited to,those regulations listed in Section 2.2 Applicable Laws below. | Ethics and Compliance;Hartford Policies |
| Policy: | E&C Compliance Standard | http://i-apps.thehartford.com/archer/main?policy=HIG%20Compliance%20Standard | archer;antitrust;attorney-client;anti-money;monitoring;sanctions;E&C;fraud;insider trading;pay-to-play;P&C;producer;compensation;guidelines;fair disclosure;process handling | compliance standard;e&c standard;e&c standards | The purpose of this Compliance Standard is to provide a risk-based framework to identify,assess and manage the Compliance risks of each of The Hartford’s Business Areas,and the Enterprise as a whole,and to ensure that Compliance Risk Assessments,Monitoring and other compliance standards are consistently performed,thoroughly documented and properly reported throughout the Enterprise. | Ethics and Compliance;Hartford Policies |
| Policy: | Electronic Communications Policy | http://i-apps.thehartford.com/archer/main?policy=Electronic+Communications+Policy | archer;antitrust;attorney-client;anti-money;monitoring;sanctions;E&C;fraud;insider trading;pay-to-play;P&C;producer;compensation;guidelines;fair disclosure;process handling | communications policy | Employees are cautioned to review any e-mail they may receive,including attachments,before forwarding to anyone. Failure to do so may result in disciplinary action if it results in inappropriate e-mail being sent over The Hartford’s e-mail system. | Ethics and Compliance;Hartford Policies |
| Policy: | Foreign Business Practices Standards | http://i-apps.thehartford.com/archer/main?policy=HIG%20Foreign%20Business%20Practices%20Standard | archer;antitrust;attorney-client;anti-money;monitoring;sanctions;E&C;fraud;insider trading;pay-to-play;P&C;producer;compensation;guidelines;fair disclosure;process handling | foreign business;foreign practices;foreign standards | The purpose of this Standard is to establish an effective program to ensure the Company’s compliance with applicable anti-corruption laws,which program shall include educating relevant employees about the anti-bribery and record-keeping requirements of the FCPA. | Ethics and Compliance;Hartford Policies |
| Policy: | Protecting and Maintaining Attorney-Client Privilege | http://i-apps.thehartford.com/archer/main?policy=Protecting+and+Maintaining+the+Attorney-Client+Privilege | archer;antitrust;attorney-client;anti-money;monitoring;sanctions;E&C;fraud;insider trading;pay-to-play;P&C;producer;compensation;guidelines;fair disclosure;process handling | attorney client;attorney-client | The attorney-client privilege protects communications made for the purpose of obtaining or providing legal advice. The purpose of the privilege is to encourage full and frank communication between attorneys and their clients. | Ethics and Compliance;Hartford Policies |
| Policy: Essential Compliance Policies and Procedures | https://thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/Policies-and-Procedures.aspx?source=https%3a//thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/Forms/ByAuthor.aspx | antitrust;attorney-client;anti-money;monitoring;sanctions;E&C;fraud;insider trading;pay-to-play;P&C;producer;compensation;guidelines;fair disclosure;process handling | privacy standards;policy and standards;practices standards;practice standards;essential compliance;essential procedures;essential policies | essential compliance;essential procedures;essential policies | Third Party;Ethics and Compliance;Hartford Policies |
| Policy: New Generative A.I. Policy | https://thehartford.sharepoint.com/SitePages/New-Generative-A.I.-Policy.aspx | artificial intelligence;emerging;standards;privacy;chat gpt | ai policy;ai standards;ai guidelines;ai policies | To ensure that we’re protecting our customer and company data,we’re rolling out a new Generative Artificial Intelligence policy,which includes guidance for numerous Generative A.I. programs,including ChatGPT. | Ethics and Compliance;Hartford Policies |
| Public Agency Risk Management Association (External) | https://www.parma.com/ | risk;trade;compliance;california;regulatory;insurance | parma | PARMA is a professional community of California public agency personnel with responsibility for risk management,and a network of risk management service providers. | Sales and Distribution;Risk Engineering |
| Risk Engineering Central | https://thehartford.sharepoint.com/sites/risk-engineering-central | slip trip;hazards;extreme;prevention;damage;industrial hygiene;loss control;recon;reo | risk engineering central;re org;risk engineering home;risk engineering iconnect;re organization;risk engineering organization | iConnect Home | The home site and landing page of The Risk Engineering Organization. | Risk Engineering |
| Risk Engineering: Conversation Starters | https://thehartford.sharepoint.com/:b:/r/sites/risk-engineering-central/Documents/Conversation Starters 2022.pdf?csf=1&web=1&e=5cbptP | re;mlc;changes;updates;announcement;news;industry;newsletter | conversation starter | Underwriter Action: Use these conversation starters in your agent/broker conversations to tout the value of our riskengineering services. Start with the overarching value proposition and select the supporting bullet point(s) that align best to the account you are discussing. When necessary,contact your Risk Engineering consultant for support. | Risk Engineering;Reference;Training |
| Risk Engineering: Customer Portal | https://www.thehartford.com/risk-engineering/ | client portal;customer portal;flyers;tips;external;web | risk engineering client portal;risk engineering customer portal;re customer;re client;re hig.com;re web;re resources;risk engineering resources | The REO Customer Portal is a library of external resources created by REO experts. The portal requires an ID (policy number) for our Commercial Lines clients to access. | Risk Engineering;Reference |
| Risk Engineering: Forensics Investigative Solutions | https://thehartford.sharepoint.com/sites/risk-engineering-central/SitePages/Forensics.aspx | evidence;pickup;disposition;siu;claim;inspection;lifespan;reporting;review | siu reo;siu re;re siu;risk engineering investigations;re forensics;forensics;re investigation;re claims;re claim | The Forensic Investigative Solutions group (FIS),part of The Hartford’s new Risk Engineering Laboratory,is a dedicated internal resource for the Hartford Risk Engineering and Claims Partners that helps us learn from our losses. | Risk Engineering;Reference;Claims |
| Risk Engineering: IKE | https://thehartford-support-risk.custhelp.com/app/home/pagereload/1 | resources;knowledge;search;reference;documentation | reo IKE;re ike;re knowledge;reo information;re reference;reo guide | IKE is an internal database of Risk Engineering resources. | Risk Engineering;Reference |
| Risk Engineering: Job Aid | RECON User Guide for Risk Engineering | https://thehartford.sharepoint.com/sites/risk-engineering-central/SitePages/RECON-User-Guide-for-Risk-Engineering.aspx | checklist;job aid;faq;process;guidance;instructions;service account;time entry;peer review;signature;clm;grid;cycle page;quick look;client level | recon guide;recon user;recon faqs;recon job aid;recon tour | The RECON HelpDesk is managed by 4 Field Support Specialists with input from 3 Subject Matter Experts. They handle questions from all users (Risk Engineering,Underwriting,Vendors,etc) surrounding RECON such as user access,reporting,letters,service,time entry etc. | Sales and Distribution;Risk Engineering |
| Risk Engineering: New,Emerging and Recurring Risk Series |Internet of Things (IoT) & Wearables | https://thehartford.sharepoint.com/sites/REOPortal/Team%20Documents/Emerging%20Issues%20Guide%20-%20IoT%20%20and%20%20Wearables.pdf | consumer;analytics;home;transportation;wi-fi;iot;informatics | wearables | Apparel,devices,accessories,and prosthetics can be fitted with technology that can track user activity,monitor data,administer treatment,and enhance user experience and performance. | Risk Engineering;Underwriting;Corporate |
| Risk Engineering: Quarterly Newsletters | https://thehartford.sharepoint.com/sites/REOPortal/REO%20Quarterly%20Newsletter/Forms/AllItems.aspx?cid=222b7d90%2Dbd74%2D4b07%2Dbd63%2D8df07a9f26a3 | updates;changes;announcements;quarterly | re newsletter;reo news;re quarterly | Read about our latest developments in the Risk Engineering Organization. | Risk Engineering;Marketing and Communications |
| Risk Engineering: RECON | https://thehartford.sharepoint.com/sites/REOPortal/SitePages/All-Things-RECON.aspx | user guide;recordings;feedback;tablet;form mapping;blank forms;escalations | recon | Ticketing system and training materials for Risk Engineering Consultants,Underwriters,and Risk Engineering Managers. | Risk Engineering;Reference |
| Risk Engineering: REO University | https://thehartford.sharepoint.com/sites/REOUniversity/SitePages/Home.aspx | lrc;trp;resources;introduction;reference;how to | reo learning;reo training;technical resource program;risk engineering university;reo badges;reo education;reo courses;reo u;reo university;re training;re learning;re university;risk engineering training;risk engineering learning | Access all the Technical Resource Programs (TRP) content and LRC programs,developed by REO experts. | Risk Engineering;Training |
| Risk Engineering: Risk Engineering Newsletter | https://thehartford.sharepoint.com/sites/middle-large-commercial-central/SitePages/Risk-Engineering-Newsletter.aspx | re;icebreaker;business development;consulting;partner;underwriting;value;proposition | re news;risk engineering newsletter | View the latest edition of our internal newsletter that demonstrates how our transformation is bringing about meaningful solutions and efficiencies for our business partners and customers. In this issue we are highlighting recent successes. | Operations;Training;Risk Engineering |
| Risk Engineering: Risk Engineering Portal | https://thehartford.sharepoint.com/sites/REOPortal | risk engineering;underwriting;portal;learning;reference | risk engineering portal;recon;reo | Risk Engineering’s internal portal for resources,announcements,and tools. | Risk Engineering;Reference |
| Risk Engineering: Risk Engineering Portal | Property and Business Continuity | https://thehartford.sharepoint.com/sites/REOPortal/SitePages/Property-and-Business-Continuity.aspx | property and business continuity;property business continuity;risk engineering portal property and business continuity;risk engineering portal property business continuity;underwriting;risk;cope;lithium | business continuity;property and business | Property Overview: Risk engineering begins with the building blocks of COPE (Construction,Occupancy,Protection and Exposure) and expands as needed,each block adding to a more complete picture of the operations and potential hazards associated wit. | Risk Engineering;Reference |
| Risk Engineering: Success Stories | https://thehartford.sharepoint.com/sites/risk-engineering-central/SitePages/Success-Stories.aspx | use case;testimonial;overview;customer;win;reference | reo success;risk engineering success;re stories;re success;risk engineering stories | Our Success Stories are short examples of real-life success we’ve had with customers where both the customer and the Hartford ultimately win. | Risk Engineering;Sales and Distribution |
| Risk Engineering: The Risk Engineering Laboratory | https://www.thehartford.com/loss-control/industrial-hygiene-laboratory | laboratory;lab;hygiene;hig.com;external | industrial hygiene;hygiene lab;IH lab;re lab;reo lab;re industrial;re hygiene | Our state-of-the art industrial hygiene laboratory offers customized consulting and analytical services based on reliable data to help businesses quickly understand the health risks their employees may face. | Risk Engineering;Reference |
| Risk Engineering: TrueMotion | https://thehartford.sharepoint.com/sites/risk-engineering-central/SitePages/TrueMotion.aspx | ergonomics;artificial intelligence;consultant;consulting;brand;branding;flyer | tumeke;truemotion;true motion;risk engineering consulting;re ai;re consult;re consulting | TrueMotion,powered by TuMeke,is a new ergonomics risk service that analyzes videos from worksites to make assessing employee safety fast and easy. | Risk Engineering;Reference |
| Risk Engineering: Underwriting Sales Kit | https://thehartford.sharepoint.com/sites/risk-engineering-central/SitePages/UW-Sales-Kit.aspx | proof points;overview;underwriting sales;flyer;flyers | re proof points;proof points;risk engineering flyer;re flyer;risk engineering services;re overview | REO flyers and resources for Underwriting. | Risk Engineering;Sales and Distribution;Underwriting |
| Risk Engineering: UW Reports Library | https://thehartford.sharepoint.com/sites/REOPortal/SitePages/UW-Reports-Library.aspx | dashboard;risk;reporting;business;intelligence;hygiene;trp;hazard;reference | reo open;mlc reo;uw reports library | Underwriting Reports Library includes MLC Recommendation Dashboard and reporting. | Small Commercial;Reference;Sales and Distribution |
| SC: Agency Automation and Premium Audit,Helping Agents and Customers | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/Agency-Automation-&-Premium-Audit–Helping-Agents-and-Customers.aspx | ebc;estimated;significant;exposure;acord;agency;data;dashboard;ams;spectrum;sales portal | automation audit;agent audit;customer audit | We have industry leading tools to help our agents and their customers handle upcoming and in progress premium audits. Answers to customer questions at their fingertips. | Small Commercial;Reference;Sales and Distribution |
| SC: Agency Compensation | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/AGENCY-COMPENSATION.aspx | performance;selling;metrics;awards;incentives;partner;producer | direct commission;stag one;vip | Small Commercial provides a variety of compensation options for distribution partners. Use resources to understand the different types of compensation (Partner Rewards,Direct Commission,STAG ONE and VIP incentives) and tools to measure performance. | Small Commercial |
| SC: Book Consolidation | https://thehartford.sharepoint.com/sites/AJGBBT | book;consolidation;letters library;small commercial;small commercial;underwriting;underwriting;broker;agent;quote;fulfillment | book consolidation | The Hartford will become recognized as the destination carrier for book consolidations with strategically aligned brokers and agents through our focus on underwriting and execution excellence. | EPI;Small Commercial |
| SC: Collaboration Boards | https://thehartford.sharepoint.com/sites/SmallCommercialHartfordWay/SitePages/Cross-Functional.aspx | collaboration boards;huddleboard;small commercial;performance boards;thw;onenote;sc | small commercial collaboration board;sc thw | Game Planning Performance Boards for Small Commercial Teams. | EPI;Small Commercial |
| SC: EPI Resources | https://thehartford.sharepoint.com/sites/SmallCommercialHartfordWay | sc hartford way resources;hartford way;huddleboard;small commercial;lob;thw;performance board | sc hartford;small commercial thw | Portal for use cases and resources of and for SC-hosted performance boards. | Reference;Training;Small Commercial;Sales and Distribution |
| SC: FAQs | 2023 Planning Resources | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/More-Agency-Comp-Info,-Tips-and-Tricks-to-Help-You-Better-Self-Serve-and-Save-Time!.aspx | checklist;faq;process;guidance;instructions;flyer;stag one;refresher;agency comp;ICYMI;what if;tools and reporting;tools & reporting | agency comp faqs;agency compensation faqs | It’s all here for your 2023 planning needs: STAG ONE,VIP & Standard agency-facing flyers…PLUS more agency comp tips & tricks. | Reference;Training;Small Commercial |
| SC: FAQs | Agile Transformation | https://thehartford.sharepoint.com/sites/small-commercial-central/SitePages/Agile-Transformation-FAQs.aspx | checklist;faq;process;guidance;instructions;scrum;sprint;thw;lean;project management;foundational;mvp;increments;apm;value stream;business owner;continuous improvement | lpm faqs;agile faqs | What is Agile and what is LPM? | Reference;Marketing and Communications;Sales and Distribution;Small Commercial |
| SC: FAQs | Auto Services Industry (Archive) | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/Shared%20Documents/Expanded%20Appetite/Auto%20Services/Auto%20Services%20Final%20FAQS.doc | checklist;faq;process;guidance;instructions;auto services;commercial auto;spectrum;appetite;segment;sic codes;auto repair;eligibility;states | auto services;auto repair | Why are we re-entering the auto services market when we’ve had limited success in the past? | Reference;Training;Small Commercial |
| SC: FAQs | COI Digital Adoption | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/Help-Has-Arrived–COI-Digital-Adoption-FAQs-%26-Talking-Points.aspx | checklist;faq;process;guidance;instructions;digital awareness;digital confidence;digital guidance;questionnaire;talking points;self serve;self-serve;customer;digital adoption;channel;adoption | digital adoption faqs;digital guidance;digital confidence | To help support the certificate of insurance digital adoption changes that took place June 1 2022,we’ve created comprehensive FAQs and talking points. | Reference;Training;Small Commercial;Sales and Distribution |
| SC: FAQs | ICON Features With E&S Options & Faster Service on Contractor and LRO Quotes | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/New-ICON-Feature-Provides-Agents-With-E%26S-Options-%26-Faster-Service-on-Contractor-Quotes.aspx | checklist;faq;process;guidance;instructions;amwins;acord;wholesaler;book consolidation;quote;agents;E&S;inside sales | E&S faqs;lro faqs;amwins;quote consolidation | Growing the Small Commercial E&S segment is a key driver in our $5B by 2025 growth strategy. Starting on January 16,2023 when our agency partners quote in ICON we have added a new option that provides them with more flexibility and faster decisions. | Reference;Training;Small Commercial |
| SC: FAQs | New EBC Registration Videos Answer FAQs for New Appointments and Agents | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/New-EBC-Registration-Videos-Answer-FAQs-for-New-Appointments-and-Agents.aspx | checklist;faq;process;guidance;instructions;registration;administrator;aec;digital;quoting;appointment | ebc faqs;ebc agent;ebc registration;registering for ebc | The New Appointment and Agency Education Teams worked in partnership with the EBC Team to create two short EBC Registration videos designed to address frequently asked questions from new appointments and new agents. | Small Commercial;Reference;Sales and Distribution |
| SC: FAQs | The Hartford’s E&S Advantage | https://thehartford.sharepoint.com/:p:/r/sites/small-commercial-central-salespot/_layouts/15/Doc.aspx?sourcedoc=%7B612F67AA-B0C9-4C97-8660-DC6D77AAD597%7D&file=FAQs.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1 | wholesaler;account servicing;brokerage;AmWINS;PHS;complex;risk;Maxum;direct commission;E&S commission;installment;non-admitted;insured;faqs | agent faqs;sales faqs;commission faqs | Whats my E&S Commission and what are the servicing fees involved? | Reference;Training;Small Commercial;Sales and Distribution |
| SC: FAQs |Pay-as-you-go Marketing Materials | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/Pay-as-you-go-External-Materials.aspx | checklist;faq;process;guidance;instructions;payroll billing;flyer;xactpay;self-reported;agent;customer;pbo;playbook;tracking;email template | sprs faqs;smartpay faqs;pay as you go;pay-as-you-go | Sell the benefits of payroll billing. | Operations;Restricted Access;Small Commercial |
| SC: ICON Replatform (Restricted Access) | https://thehartford.sharepoint.com/sites/ICONReplatform | icon;quotes;migration;pricing | icon replatform | ICON Replatform (Restricted Access). | Sales and Distribution;Small Commercial;Reference;Training |
| SC: Job Aid | Agency Automation & Digital Platforms | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/AGENCY-AUTOMATION-%26-DIGITAL-PLATFORMS.aspx | sc;vertafore;ams;capabilities;brokers;agents;ivans;ebc;acord;endorsement;spectrum;dashboard;audit;checklist;job aid;faq;process;guidance;instructions | agency automation | Our focus is on our agents and making it very easy for them to do business with The Hartford. We are responsible for strategy and implementation of agency automation capabilities that are integrated with agency management systems and custom platforms. | Reference;Training;Small Commercial |
| SC: Job Aid | Agency Education Training | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/AGENCY-EDUCATION.aspx | checklist;job aid;faq;process;guidance;instructions;agent facing;agent-facing;overview;configure applied;bridging;IVANS;policy inquiry;call to action;applied epic automation;am360;aec;star certificate | agency education;agency training;agency learning | Agency Education provides in-depth training and guidance on The Hartford’s products and systems to drive profitable growth in your agencies. | Reference;Training;Small Commercial |
| SC: Job Aid | Commercial Auto | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/COMMERCIAL-AUTO.aspx | checklist;job aid;faq;process;guidance;instructions;nbdr;agent flyer;personal insurance score;pricing;appetite;coverage;driving test;risk;on demand;broad form;auto policy;ofts | commercial auto;sc auto;small commercial auto | Our commercial auto product offers best-in-class protection and easy agent access. In a challenging market,our focus is on growing market share by writing quality multiline accounts. Access the resources you need to grow commercial auto the right way. | Reference;Training;Small Commercial |
| SC: Job Aid | E&S Advantage (ESA) | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/E%26S-ADVANTAGE.aspx | checklist;job aid;faq;process;guidance;instructions;policyholder;phs;amp;flyer;oft;acord;scsr;scsrs;placement guide;sales placement;industry spotlight | ESA;E&S advantage | E&S Advantage (ESA) gives your agents easy access to non-admitted solutions for property,general liability and umbrella coverage through ICON. | Reference;Training;Small Commercial |
| SC: Job Aid | Expanded Appetite | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/EXPANDED-APPETITE.aspx | checklist;job aid;faq;process;guidance;instructions;habitational;claim scenarios;agent training;skill drill;auto services;ngs;aec;construction;BOP;pollution;flyer;oft;podcast;excavator;carpentry;hotels;janitorial;convenience store | broader deeper;broader and deeper;risk appetite | In order to solve the needs of more and more customers,Small Commercial will become a broader and deeper risk player. | Reference;Training;Small Commercial |
| SC: Job Aid | Management and Professional Liability | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/MANAGEMENT-%26-PROFESSIONAL-LIABILITY.aspx | checklist;job aid;faq;process;guidance;instructions;flyer;template;oft;installment;sales tools;selling;agent;bindability;bind-ability;icon;retail;direct support | management liability;marketing liability | Our expanded Management and Professional Liability products and service experience for Direct and Retail support even more small business owner customers. | Reference;Training;Small Commercial |
| SC: Job Aid | New Agency Appointments – Appointment and Contracting | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/NEW-AGENCY-APPOINTMENTS–-APPOINTMENT-%26-CONTRACTING.aspx | checklist;job aid;faq;process;guidance;instructions;template;email;ebc;scsr;aec;oft;new agent;newly appointed;digital toolkit;merchandise kit | agency appointment;agency contract;agency contracts;agency contracting | Once your prospect has been vetted and approved by the Regional Sales Executive (RSE),the appointment and contracting journey begins. | Reference;Training;Small Commercial;Tech Support |
| SC: Job Aid | Recording Your Message in TEAMS | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fsmall%2Dcommercial%2Dcentral%2Dsalespot%2FShared%20Documents%2FRecording%20in%20Teams%2Epdf&parent=%2Fsites%2Fsmall%2Dcommercial%2Dcentral%2Dsalespot%2FShared%20Documents | mp4;recordings folder;download;onedrive;mte;template;podcast;audio;agency;partners;how | recording in teams;recording messages;making videos;recording meetings;recording videos | How to record meetings in M365 TEAMS. | Reference;Training;Small Commercial |
| SC: Job Aid | Service Now | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/SERVICE-NOW.aspx | checklist;job aid;faq;process;guidance;instructions;oft;ofts;agent-facing;agent facing;flyer;submitter guide;ebc;digital adoption;tableau;loss run;bor | agency level;agency reporting;agency dashboard;agency dashboards | In today’s current environment,powerfully positioning our best-in-class service offering can have a significant impact on our new and total written premium. | Reference;Training;Small Commercial |
| SC: Job Aid | Spectrum Business Owner’s Policy | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot/SitePages/Spectrum.aspx | checklist;job aid;faq;process;guidance;instructions;BOP to beat;growing spectrum;small policy;cloud service;data breach;claim scenarios;product flyer;umbrella;customer flyer;agent flyer;quote;stretch;agent training | spectrum bop;spectrum business owners;spectrum business owner;spectrum business owner’s;spectrum job;spectrum faq;spectrum faqs;spectrum | When it comes to business insurance,our research shows that small business owners are looking for coverage that’s just right – not too much or too little and at an affordable price. | Reference;Training;Small Commercial |
| SC: Job Aid | Umbrella Coverage- – How to Quote and Bind | https://thehartford.my.salesforce.com/sfc/p/#300000007NS7/a/4Q000000ggcZ/T14HgsOf7dplCSiPf6c35HElBUDbic2uorKxya.JIP0 | checklist;job aid;faq;process;guidance;instructions;BOP to beat;growing spectrum;small policy;cloud service;data breach;claim scenarios;product flyer;customer flyer;agent flyer;quote;stretch;bind;quote;how | umbrella job;umbrella coverage;umbrella bind;umbrella faq;umbrella faqs | The more exposure a business has,can also increase their liability risk. | Reference;Small Commercial |
| SC: Process and Enablement | https://thehartford.sharepoint.com/sites/SCUWProcess | underwriting;lob;kpi;agency;small commercial;process and enablement;knowledge;process;scuw;sc process;underwriting process;small commercial process | sc process and enablement;sc overview;sc guidance;scuw process and enablement;small commercial overview;small commercial guidance;small commercial info;small commercial resources;sc info;sc resources | The Small Commercial Process and Enablement,led by John Schuelke,is designed to focus on the end to end new business,mid-term,and renewal underwriting processes. | Sales and Distribution;Small Commercial |
| SC: Sales Portal | https://thehartford.sharepoint.com/sites/small-commercial-central-salespot | small commercial sales portal;small commercial sales;visibility;salesconnection;agency;spectrum;sc | sc sales;sales portal | Home site of the Small Commercial Sales Portal. | Small Commercial;Underwriting |
| SC: Small Commercial Central | https://thehartford.sharepoint.com/sites/small-commercial-central | scuw;home;enterprise;sales portal;landing | sc home;small commercial home;sc iconnect;small commercial iconnect;sc central;small commercial central;sc org;small commercial org;sc organization;small commercial organization;sc landing;small commercial landing;sc iconnect;sc portal | iConnect Home | The home site and landing page of The Small Commercial Organization. | Small Commercial;iConnect |
| SC: Small Commercial Underwriting | https://thehartford.sharepoint.com/sites/SCUW/SitePages/default.aspx | liability;renewal;oyt;paas;spectrum;underwriting;underwriting;small commercial;small commercial;hops;class;guide | scuw org;scuw home;scuw central;scuw landing;scuw organization;small commercial underwriting org;small commercial underwriting home;small commercial underwriting central;small commercial underwriting landing;small commercial underwriting;sc uw;small commercial underwriting;scuw | iConnect Home | Home site and landing page of Small Commercial Underwriting within the Small Commercial Site Family. | Sales and Distribution;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting | WebCE | https://www.webce.com/hsfg | course;continuing;education;insurance;financial services;professionals;certification;exam;learning;third party | webce | WebCE® provides the highest quality online insurance licensing and continuing education materials in a fast,convenient mobile-ready format. | Third Party;Training;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting | Alternative Market Placement | https://thehartford.sharepoint.com/sites/scamp/SitePages/default.aspx | scenario;producers;agents;amp;ebc;class guide;rcps;jdi;templates;appetite;carrier;commission;huddle;ike | alternative market;market placement;nutmeg insurance | Alternative Market Placement (AMP),part of Nutmeg Insurance Agency,is an internal agency that offers out of appetite placement services to The Hartford’s Small Commercial clients. | Reference;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting | Binder Request Process | https://thehartford.sharepoint.com/:p:/r/sites/SCAMP/_layouts/15/Doc.aspx?sourcedoc=%7BB188BFED-9E2F-43B4-8D70-7A452035C35D%7D&file=BINDER%20PROCESS%202021.pptx&action=edit&mobileredirect=true | hfp;tabs;amp;policy;coverage;deductibles;amp;policycenter;policy center | bind;binder | The existing Binder Process has been inconsistent among account managers. The various binding methods have caused errors,ambiguity and inefficiencies. | Sales and Distribution;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting | Education and Development Opportunities | https://thehartford.sharepoint.com/sites/SCUW/Career%20Progression/Learning2/SitePages/default.aspx | designations;degree;acumen;training;learning;skills;mentor;stag u;thw;career;development;mentoring | scuw learning;scuw training;scuw education;sc uw education;sc uw training;sc uw learning | Mentorship, problem-solving, acumen, degree development, and certifications for underwriters. | Marketing and Communications;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting | News | https://thehartford.sharepoint.com/sites/SCUW/_layouts/15/news.aspx | updates;changes;announcements;scow | scuw news;scuw announcements | Updates from the Small Commercial Underwriting Communications Team. | Sales and Distribution;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting | Own Your Territory | https://thehartford.sharepoint.com/sites/OwnYourTerritory | scuw;underwriting;sales;countrywide;map;agency;new business;renewal;construction;sc uw | territory map;oyt;own your territory | Agency Engagement,proactive selling,and other OYT resources. | Sales and Distribution;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting | Proactive Selling and Retaining | https://thehartford.sharepoint.com/sites/OwnYourTerritory/SitePages/Proactive-Selling-and-Retaining.aspx | guidance;agents;complex;job aid;how;viewpoint;renewal;new business;tips;oyt;scr;small business;middle market | proactive selling;proactive sales;sales retention;selling and retaining | Sales resources and best practices for underwriters. | Reference;Training;Small Commercial;Underwriting;Underwriting |
| SC: Small Commercial Underwriting FAQs | Book Management Activity | https://thehartford.sharepoint.com/:w:/r/sites/SCUW/_layouts/15/Doc.aspx?sourcedoc=%7BE2BE5EE2-7138-4CFA-890A-DAF4E2C3CCAF%7D&file=Non%20Renewal%20FAQS.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | checklist;faq;process;guidance;instructions;appliance;non-renew;spectrum;auto;dnoc;icon;ho/refer;reprice;dnr;impact | book management activity;non-renewals;non-renewed | Do we have any automatic non-renewal actions in place? | Reference;Training;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting FAQs | ICON Live Chat Capability Provides More Time for You to Focus on Underwriting | https://thehartford.sharepoint.com/sites/SCUW/SitePages/New-ICON-Live-Chat-Capability-Provides-More-Time-for-You-to-Focus-on-Underwriting.aspx | checklist;faq;process;guidance;instructions;quote;workers’ compensation;underwriting;live chat;agent;flow;premium;chatbot | icon wc;wc icon;icon uw;uw icon;icon chat;chat icon;icon chatbot;chatbot icon | Over the past 5+ years,we have been on a journey to understand how The Hartford can use chat capabilities to meet our agents’ real-time needs while quoting,pricing,referring,and issuing policies in ICON. | Reference;Training;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting FAQs | Underwriting of Tomorrow (UWoT) | https://thehartford.sharepoint.com/sites/SCUW/SitePages/UWOT-FAQs.aspx | checklist;faq;process;guidance;instructions;amp;crc;authority;go live;backdating;classification;licensing;quality;transfer guides;crs flm;renewal;point of contact;nb uw;risk engineering | uwot faqs;scuw faqs | Underwriting of Tomorrow (UWoT) sounds futuristic and aspirational,but in Small Commercial Underwriting and Operations,the future is now. And the key to success in the future is an old-school concept – collaboration. | Reference;Training;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting Job Aid | Agency Engagement | https://thehartford.sharepoint.com/sites/OwnYourTerritory/SitePages/Agency-Engagement.aspx | checklist;job aid;faq;process;guidance;instructions;stag one;podcast;underwriting backup;service center;agency travel;viewpoint | agency basics;agency dynamics;agency engagement | Have an understanding of your agency and territory dynamics. Who are your top contributors to your success,and who are your biggest detractors? Understand who the decision makers are,and what your selling points will be. | Reference;Training;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting Job Aid | How to Find External and Internal Contacts | https://thehartford.sharepoint.com/:p:/s/OwnYourTerritory/EVmlqZxJBkNCumkD0FUWITYBx515cEZsyga_2242UbED5Q | checklist;job aid;faq;process;guidance;instructions;policy center;ebc;huddle board;huddleboard;ike;underwriting portal;viewpoint;how;scsrs | external contacts;internal contacts | Screen captures of critical underwriting resources for easy reference. | Reference;Training;Small Commercial;Underwriting |
| SC: Small Commercial Underwriting Job Aid | New Classes Offered on Miscellaneous Professional Liability | https://thehartford.sharepoint.com/sites/hartford-funds-central/SitePages/Upcoming-Opportunities-at-Hartford-Funds.aspx | checklist;job aid;faq;process;guidance;instructions;business services;professional services;real estate classes;bop;twp;pl endorsement;financial lines;e&o endorsements;pl toolkit | professional liability | Our push for market share of Professional Liability for business services,professional services and real estate classes continues! | Leaders;Marketing and Communications |
| SC: Small Commercial Underwriting Job Aid |Building Your Spectrum Technical Acumen | https://thehartford.sharepoint.com/sites/SCUW/SitePages/Building-Your-Technical-Acumen.aspx | ivt;icon;private equity;large property;rate environment;business income;exposures;controls;ike;continuous | spectrum learning;spectrum technical;spectrum changes;spectrum acumen | Continuing to strengthen your ability to assess risk,and execute on the recent Spectrum changes. Small Commercial Learning Sessions are intended to build upon your technical skills. | Reference;Training;Small Commercial;Underwriting |
| SC: Stephanie Bush’s blog | https://thehartford.sharepoint.com/sites/blog-stephanie-bush | pl;small commercial;personal lines;small commercial;elt;executive | stephanie bush;sc leaders;pl leaders;sc leadership;pl leadership | Stephanie Bush’s blog. | Reference;WorkTools;Small Commercial |
| SC: Work Comp Classification Job Aid | https://thehartford.sharepoint.com/:w:/r/sites/small-commercial-central-salespot/_layouts/15/Doc.aspx?sourcedoc=%7BEC4CEB89-F4AD-477B-833F-46B74DC0C508%7D&file=WC_Classification_ActivityKEY.doc&action=default&mobileredirect=true&DefaultItemOpen=1 | appetite;regulatory;class guide;paas;scopes;process;instruction;hazard;risk;workers comp;job aid | wc job aid;wc job aide | Correct classification is the first step in making sure that the premium (rate) aligns with the customer’s exposure to loss. Knowing the classification lets you know what The Hartford’s appetite is and the relative hazard code. | Sales and Distribution |
| SD: Agency Compensation | https://thehartford.sharepoint.com/sites/iConnect/WorkTools/Organization/SD/SitePages/AgencyComp.aspx | partner;reward;tools;reporting;sales;distribution;commission;asa;personal lines;group benefits;prp;s&d | agency compensation;s&d agency;s&d commission:s&d comp;sales & distribution compensation;sales comp;sales compensation;agency comp | The Agency Compensation site is your resource for Partner Rewards Program (PRP),Agency Compensation Tools,Direct Commission Schedules,and more. | Training;Sales and Distribution |
| SD: Agency Education and Counseling | https://www.thehartford.com/school-of-insurance/about | insurance school;insurance education | his;school of insurance | Hartford School of Insurance (HSI) prides itself on providing quality carrier-neutral educational solutions to independent insurance agents and brokers since 1998. | Reference;Training;Sales and Distribution |
| SD: FAQs | Construction Audit Non-Compliance Charge | https://thehartford.sharepoint.com/sites/sales-distribution-central/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fsales%2Ddistribution%2Dcentral%2FShared%20Documents%2F2019%20Construction%20ANC%20Charge%20FAQs%2Epdf&parent=%2Fsites%2Fsales%2Ddistribution%2Dcentral%2FShared%20Documents | checklist;faq;process;guidance;instructions;wc;anc;compliance;workers’ comp;states;regulatory | anc faqs;non-compliance charges;construction audit faqs | What is the Audit Non-Compliance (ANC) charge? | Reference;Training;Sales and Distribution |
| SD: FAQs | Preparing for the Premium Audit (Archive) | https://thehartford.sharepoint.com/sites/sales-distribution-central/Shared%20Documents/Sales%20Page/Premium%20Audit/Premium%20Audit_Overview_FAQs.pdf | checklist;faq;process;guidance;instructions;payroll;operations;exposure;inforce;premium;adjustment | audit prep;preparing for an audit;audit preparation;audit faqs;audit faq | Why is an audit required? | Reference;Marketing and Communications;Sales and Distribution |
| SD: FAQs | Property and Casualty Producer Agreements | https://thehartford.sharepoint.com/sites/sales-distribution-central/Shared%20Documents/Navigators/New%20Producer%20Agreement%20-%20Internal%20FAQs%20(FINAL).pdf | checklist;faq;process;guidance;instructions;global specialty;global specialty;navigators;maxum;y-risk | producer agreement;producer agreements;product contract;product contracts | The Hartford is pleased to introduce our new consolidated property and casualty Producer Agreement designed to modernize and standardize our producer contracts. | Reference;Training;Sales and Distribution |
| SD: FAQs | ViewPoint Data Sources and Definitions | https://thehartford.sharepoint.com/:w:/r/sites/sales-distribution-central/_layouts/15/Doc.aspx?sourcedoc=%7BBB2885A9-9103-4917-A132-FC5A5A263034%7D&file=Viewpoint%20Definitions%20and%20FAQs.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | checklist;faq;process;guidance;instructions;biap;business flow;key accounts;aarp;construction;SGL;spex;marine;auto;spectrum;worker’s compensation;payroll alliance;small commercial;adjustments;agency result;aarp;specialty programs | viewpoint data sources;viewpoint variances | Viewpoint and QuickGlance/Agent Dashboard known variances. | Sales and Distribution |
| SD: Industry Opportunity Reports | https://thehartford.sharepoint.com/sites/sales-distribution-central/SitePages/IOR.aspx | naic;sales;pipeline;opportunity;p&c ;mlc;small commercial;s&d | ior;industry opportunity | The IOR,or Industry Opportunity Report,is a dataset that estimates P&C premium opportunity in the United States listed by county,business type (NAICS),Hartford Segment and line of business. | Sales and Distribution;Reference;Training |
| SD: Job Aid | How to Submit an mTE Ticket | https://thehartford.sharepoint.com/sites/sales-distribution-central/Shared Documents/S&D IT Information/How to Submit a mTE Ticket.docx | salesforce;sales data warehouse;viewPoint;issue;report;ecos;icon;emc;gb sales | s&d it;sales tools;s&d mte;mte s&d | One-pager outlines the steps to submit a mTE request/incident for S&D IT Sales Tools. | Reference;Tech Support;Sales and Distribution |
| SD: Job Aid | Sales and Distribution HIPAA | https://thehartford.sharepoint.com/sites/ethics-and-compliance/SitePages/Sales-and-Distribution-HIPAA-Job-Aid.aspx | checklist;job aid;faq;process;guidance;instructions;phi;asklaw;privacy;picsa;baa;picsa;mbi | sales and distribution hippa;s&d hippa | This job aid is intended to address the following common HIPAA questions specific to GB Sales and Distribution. | Sales and Distribution |
| SD: Learning Resource Site for Hartford Agents & Brokers | http://hartford.http.internapcdn.net/hartford_vitalstream_com/ae/index.html | small business;personal lines;broker;training;learning;salesoverview | agency counseling;agency consulting | Helping you serve your small business customers and grow your business is a priority for us. We are committed to helping you succeed with our winning combination of industry-leading products,local sales reps and knowledgeable underwriters. | Leaders;Sales and Distribution |
| SD: Meet the Team | https://thehartford.sharepoint.com/sites/sales-distribution-central/SitePages/S%26D%20Team.aspx | meet the team;sales & distribution;national partner;sales programs;sales enablement;insights;analytics;agency education | s&d leadership;s&d management | Management and reporting structure of Sales and Distribution Organization. | Sales and Distribution;Reference;Marketing and Communications |
| SD: National Client Practices | https://thehartford.sharepoint.com/sites/NCP/SitePages/NCPHome.aspx | partner;voluntary;P&C;group benefits;vip;retail;wholesale;contacts;verticals;industry;segment;assignment | national client;national clients;client portal;broker portal;ncp | This site is a resource for the latest information on The Hartford’s National Partners which includes monthly financial summaries and additional information on each partner. To access individual partner information,use the Broker Portal below. | Sales and Distribution;WorkTools |
| SD: Partner Profile FAQs on ViewPoint | https://thehartford.sharepoint.com/:w:/r/sites/iConnect/WorkTools/Organization/SD/_layouts/15/Doc.aspx?sourcedoc=%7BEB3CFCC7-0D6E-4FC4-B9DB-F70F27E64D42%7D&file=PartnerProfile_FAQ.docx&action=default&mobileredirect=true | viewpoint;view point;reference;how;job aid;prp;bookings;renewal;pipeline;cancellation;segment | partner profile | Frequently asked questions relating to the use of partner profiles on ViewPoint. | Sales and Distribution;Operations |
| SD: Producer Code Request Form | https://thehartford.sharepoint.com/:w:/r/sites/small-commercial-central-salespot/Shared%20Documents/Book%20Consolidations/Older%20Versions/Producer%20Code%20Request%20Form%20Final.docx | agency;commission;sales;form;lpn;npn;scscr;rse;small commercial;s&d | producer code;producer form;producer request | Please fill out with BC ETL/RD on CC. | Sales and Distribution;Training |
| SD: Sales & Distribution Central | https://thehartford.sharepoint.com/sites/sales-distribution-central/SitePages/Home.aspx | vip;home;sales;landing;honors circle;salesconnection;sales connection;portal;central | s&d home;sales and distribution home;s and d home;s & d home;s&d iconnect;sales and distribution iconnect;s and d iconnect;s & d iconnect;s&d central;sales and distribution central;s and d central;s & d central;s & d org;s&d org;sales and distribution org;s and d org | iConnect Home | The home site and landing page of The Sales & Distribution Organization. | Sales and Distribution |
| SD: Sales Enablement University | https://thehartford.sharepoint.com/sites/SalesEnablement/SEU | pillar;competencies;learning;career;skills | sales enablement | You have goals. Sales Enablement University will help you reach them. The university is created with capabilities that are broadly applicable across our business. This investment in our people strengthens and enhances our brand and our collective ability to drive profitable growth for the organization. | Sales and Distribution;Reference |
| SD: Sales Excellence | https://thehartford.sharepoint.com/sites/se | sales;lst;exceptional | sales excellence | Welcome to the Sales Excellence Repository & LST Request Form Access lists right within this page,or click See all to view the list in a new SharePoint page. | Sales and Distribution;Training |
| SD: Sales Training | https://thehartford.sharepoint.com/sites/Middle-Large-Commercial-Learning-Center/SitePages/Sales-Training.aspx | mlc;learning;s&d;sales;salesforce | sales training;uw sales;s&d training;soar;pipeline;objections;s&d learning;sales learning | The page provides leaning and resources to help build your sales acumen! | Sales and Distribution;Marketing and Communications |
| SD: salesConnection | https://thehartford.sharepoint.com/sites/sales-distribution-central/SitePages/Forms/ByAuthor.aspx?id=%2Fsites%2Fsales%2Ddistribution%2Dcentral%2FSitePages%2FsalesConnection%20Archive&ga=1 | bulletin;newsletter;weekly;communications;sales distribution | sales connection;salesconnection | Archive for the S&D-authored weekly bulletin across all commercial lines. | Sales and Distribution;Reference;Group Benefits;MLC;Global Specialty;Enterprise Data;Small Commercial |
| SD: Viewpoint | http://viewpoint/myview/Home/Dashboard | reporting;sales;dashboard;scorecard;metrics;premium;commercial team;group benefits;enterprise;p&c;bookings;retention;premium | view point;viewpoint;key resources;enterprise view;myview;my view | Welcome to the new upgraded Viewpoint. This is the diagnostic and transparent evolution of the MyView which allows users to analyze and understand what is driving the numbers being presented. | Ethics and Compliance;Third Party |
| SEC Filings (External) | https://ir.thehartford.com/financial-information/sec-filings/default.aspx | government;agency;sec;filing;compliance;regulatory;stock;earnings;investors;hig;public;securities | sec filing;sec filings;8k;8-k;quarterly filing | Archive of quarterly SEC filings. | Third Party;Reference |
| Society of Insurance Research (External) | https://www.sirnet.org/SIR/SirHome/SIR/SIR_Home.aspx | sir;research;insurance;trade;industry;association | insurance research;society of research;trade research;industry research | For more than 50 years,the Society of Insurance Research (SIR) has been providing our Members a unique forum to be forward thinking,to network with other insurance professionals,and to learn and share cutting edge developments in research and insurance. | Reference;Third Party |
| State & Local Business,Finance,& Gov Resources (External) | https://www.statelocalgov.net/ | government;lobbying;regulatory;compliance;country;legislation;taxation;traffic;research | state-by-state;state by state;state resources;local and state;state directory;state directories;countrywide research | The State and Local Internet directory provides convenient one-stop access to the websites of thousands of state agencies and city and county governments and other organizations. | Reference;Third Party |
| State Insurance Departments (External) | https://content.naic.org/state-insurance-departments | regulatory;countrywide;research;directory;lobbying;state;naic;contact | state insurance;insurance departments | The National Association of Insurance Commissioners (NAIC) provides expertise,data,and analysis for insurance commissioners to effectively regulate the industry and protect consumers. | Enterprise Data;Reference;TDAC |
| TDAC: Account Service Agreements (Restricted Access) | http://asa.thehartford.com/siteminder/asa_login.fcc | service;agreements;search;reference;claim | account service agreements;asa | If you do not have access to the Account Service Agreements application,please contact the help desk at 860-547-HELP(4357). | Hartford Policies;TDAC;Ethics and Compliance |
| TDAC: Archer Policy Portal | http://i-apps.thehartford.com/archer/main | governance;protection;thip;hig;enterprise;standards;procedures;risk;security;tech;planit | policy portal;risk assessment system;archer policy;enterprise policy | The purpose of this Policy Portal is to provide a central repository of The Companys Policies, Standards and Procedures to ensure that our employees have the tools and knowledge necessary to meet their obligations. | Tech Support;TDAC |
| TDAC: AV Services Central | https://thehartford.sharepoint.com/sites/AV-Services-Central | tech;events;video;teams;microphone;powerpoint;presentation;staging | av services;audio visual | CTO AV Services guide for event production best practices. | Training;TDAC |
| TDAC: Career Corner | https://thehartford.sharepoint.com/sites/TDAC/SitePages/Career-Corner.aspx | performance;development;career;skills;advancement;tech;technology;it admin;it leadership;it org | TDAC guidance;TDAC overview;cto guidance;cto overview;cto info;TDAC guidance;TDAC info;cto resources;TDAC resources | Career Corner for Technology,Data,Analytics and Information Security. | Enterprise Data;Tech Support;TDAC |
| TDAC: Career Pathways | https://thehartford.sharepoint.com/sites/TechWide/Shared Documents/Career_Corner/Career_Pathways_Across_TDAIS.pptx | agile;cloud;it engineering;software engineering;data engineering;data science;progression;career;path;tech;job title;application development;swe;tier;job family | engineering job;agile career;it job;tech job;tech career;it career;data career;software career | The many pathways across technology,data,analytics,and cyber for you to explore. | Training;TDAC |
| TDAC: Cloud Community Portal | https://thehartford.sharepoint.com/sites/cloudcommunityportal | e3;faqs;practice;software;amazon;eks;rds;lambda;terraform;apptio;jenkins;mlc | aws;cloud | The ECO’s mission is to lead the enterprise on a path towards cloud transformation by providing a public cloud working environment and enabling partners on their journey to the cloud. | Tech Support;Reference;TDAC |
| TDAC: Cloud Community Portal | Connecting to an AWS RDS Instance Using Developer Client Tools | https://thehartford.sharepoint.com/sites/CloudCommunityPortal/SitePages/Connecting-to-an-AWS-RDS-instance-using-developer-client-tools.aspx | service;catalog;ias;aws;console;pipeline;compliance;ci/cd;yaml;aws;support description;serverless;nonprod;cloudformation;cloud formation;setup;troubleshooting;GUI;SQLWorkbench/J;AWS MariaDB;MySQL;Aurora;PostgreSQL;PGAdmin4;jdbc | rds amazon;amazon rds;learn rds;rds training;rds learning | This page is a detailed guide for connecting to an AWS RDS instance using developer client tools on an individual’s laptop or desktop. | TDAC;Training;Reference |
| TDAC: Cloud Community Portal | Getting Started with AWS ECS | https://thehartford.sharepoint.com/sites/CloudCommunityPortal/SitePages/ECSoverview.aspx | service;catalog;ias;aws;console;pipeline;compliance;ci/cd;yaml;aws;support description;serverless;nonprod;cloudformation;cloud formation;fargate;setup;troubleshooting;dynatrace;circuit breaker | ecs amazon;amazon ecs;learn ecs;ecs training;ecs learning | AWS Elastic Container Service (ECS) running on AWS Fargate is a highly scalable,fast container management service that makes it easy to run,stop,and manage containers on a cluster. | TDAC;Training;Reference |
| TDAC: Cloud Community Portal | Getting Started with AWS EKS (Kubernetes) | https://thehartford.sharepoint.com/sites/CloudCommunityPortal/SitePages/EKSoverview.aspx | service;catalog;ias;aws;console;pipeline;compliance;ci/cd;yaml;aws;support description;serverless;nonprod;cloudformation;cloud formation;setup;troubleshooting;cloudwatch;auto scaling;webhook;ssl;cluster;route 53;hosted zone | eks amazon;amazon eks;learn ekss;eks training;eks learning;kubernetes | AWS Elastic Kubernetes Service (EKS) is a managed Kubernetes service that makes it easy for you to run Kubernetes on AWS. | TDAC;Training;Reference |
| TDAC: Cloud Community Portal | Github — Claims AWS Documentation | https://github.thehartford.com/HIG/clm_aws_docs/wiki | setup;access;pipeline;service catalog;naming convention;how;guidance;claimsnonprod;claimsprod;claimssandbox;wiki;cloud;aws | claims aws;aws claims;claims github;github claims | Welcome to the Claims AWS Docs! | TDAC;Training;Reference;Claims |
| TDAC: Cloud Community Portal | Github — MLC Documentation Index | https://github.thehartford.com/HIG/bi_mlc_aws_docs/wiki/MLC-Documentation-Index | setup;access;pipeline;service catalog;naming convention;how;guidance;wiki;cloud;aws | mlc aws;aws mlc;mlc github;github mlc | How to Create Infrastructure for AWS. | TDAC;Training;Reference;MLC |
| TDAC: Cloud Community Portal | New AWS Account Requests | https://thehartford.sharepoint.com/sites/CloudCommunityPortal/Lists/New%20AWS%20Account%20Requests/AllItems.aspx? | provision;create;cloud;form;request;account | aws request | AWS account request list with business justifications. | Enterprise Data;Tech Support;TDAC |
| TDAC: Cloud Community Portal | Service Catalog | https://thehartford.sharepoint.com/sites/CloudCommunityPortal/SitePages/The-Service-Catalog.aspx | service;catalog;ias;aws;console;pipeline;compliance;ci/cd;yaml;aws;support description;serverless;nonprod;cloudformation;cloud formation | cloud service;ccp catalog;ccp services;cloud services | The Service Catalog (SC) is an “accelerator” for consuming AWS services and adopting CI/CD Infrastructure as Code (IaC) deployment techniques. | TDAC;Training;Marketing and Communications |
| TDAC: Cloud Community Portal | Working with Containers for AWS Using the Jenkins Pipeline | https://thehartford.sharepoint.com/sites/CloudCommunityPortal/SitePages/ECScontainers.aspx | service;catalog;ias;aws;console;pipeline;compliance;ci/cd;yaml;aws;support description;serverless;nonprod;cloudformation;cloud formation;setup;troubleshooting;container;oci;docker;image;github;devops | jenkins pipeline;aws jenkins;jenkins aws | A container is a standard unit of software that packages up code and all its dependencies,so the application runs quickly and reliably from one computing environment to another. | TDAC;Training;Reference |
| TDAC: Codeathon Pre-requisite Guide | https://thehartford.sharepoint.com/sites/Code-A-Thon/SitePages/Code–-A–-Thon-2022-Pre-requisite-Guide.aspx | github;node.js;javascript;css;scripting;syntax | codeathon guide;join codeathon;codeathon requirements | Requirements for participating in The Hartford Codeathon. | TDAC;Training;Marketing and Communications |
| TDAC: Codeathons at The Hartford | https://thehartford.sharepoint.com/sites/Code-A-Thon | contest;award;coding;software developer;tech;engineering | code-athon;codeathons;code-a-thon | Enterprise-wide one day competition where small coding teams propose,plan,and build innovative software solutions. | Operations;Tech Support;TDAC |
| TDAC: Collaboration Express | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam | collaboration;help;helpdesk;triage;technology;TDAC;TDAC;m365;microsoft;migration;enterprise;apps;msteams;outlook;onedrive;mobile | collaboration express;collab express | Explore collaboration tools such as Teams,SharePoint,OneDrive,Outlook,and more! Here you can learn best practices,tips,register for training and find answers to frequently asked questions. | Tech Support;TDAC |
| TDAC: Collaboration Express | Choose your Productivity Tool | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/SitePages/Choose-your-Collaboration-Tool.aspx | productivity;tool;choose tool;collaboration express;eus;yammer;provision;spo;m365;msteams;teams;publishing;selection;technology-wide | communication site;choose your tool;communications site;productivity tool;provision sharepoint;sp provision;spo request | Guidance on best M365 applications and tools for collaboration,publishing and enterprise social networking. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | Conference Rooms | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/SitePages/Conference%20Room%20Landing.aspx | workplace;meeting;office apps;hybrid;productivity;collaboration space;video;audio;learning;m365 | conference support;conferencing setup | Check out our Self-Paced Training on the New Teams Enabled Conference Rooms. | Training;TDAC |
| TDAC: Collaboration Express | M365 Training in ITU | http://learn/itu/forum/event_cards.cfm?eventid=33 | power platform;journey;learning;m365;power apps;instructor,microsoft,tips,journey;platform;power | m365 education;m365 courses;m365 learning | Microsoft 365 Live Instructor-Led Training. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | Microsoft Office Tools | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/AppsforEnterprise | excel;outlook;powerpoint;onenote;microsoft office;ms office;office apps;faqs;self service;how;learning;m365 | excel help;powerpoint help;onenote help;outlook help | Get help with your questions about Microsoft 365 Office Tools from our how-to articles,tutorials,and support content. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | Microsoft Outlook Online Training | https://app.quickhelp.com/TheHartford/searchResults?q=outlook&application=2166 | outlook;outlook email login;microsoft outlook;outlook sign in;microsoft outlook sign in;outlook 365;outlook email;outlook web access;outlook login;my work email;work email;mi email d | outlook training;email help;email support | Training resources for MS Outlook from Brainstorm. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | Microsoft Teams | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/Teams/SitePages/Home.aspx | learning;microsoft teams;m365;hybrid;faqs;how;self service;support | teams;ms teams training | Welcome to Microsoft Teams! Join us here for general Teams resources,such as previously answered questions,team owner training,or ask your own of the Collaboration Express community. | Tech Support;TDAC |
| TDAC: Collaboration Express | Mobile | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/Mobile | microsoft;collaboration;support;technology;iphone;android;device;cell phone;cellphone;apps;enterprise;m365;express | mobile | Welcome to the M365 Mobile Site. Discover the latest iOS and Android resources on Microsoft Teams,OneDrive,OneNote,and more. | Hartford Policies;TDAC |
| TDAC: Collaboration Express | Navigating a Hybrid Workplace | https://thehartford.sharepoint.com/:b:/r/sites/CollaborationExpressTeam/Teams/SiteAssets/SitePages/Teams/Navigating%20a%20Hybrid%20Workforce.pdf | remote;home office;office setup;future of work;work from home;wfm | hybrid | As employees start to transition to hybrid work,we would like to ensure that everyone can join meetings and participate whether they’re back at one of The Hartford’s offices,in a dedicated conference room,or working from home. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | OneDrive | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/OneDrive | collaboration;help;technology;support;apps;enterprise;microsoft;m365;how;learning;office apps | onedrive;one drive | Get help with your questions about Microsoft OneDrive for Windows from our how-to articles,tutorials,and support content. Join us in Microsoft Teams to search previously answered questions. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | OneDrive Migration | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/OneDrive/SitePages/OneDrive-Migration–Home-Directory-to-OneDrive.aspx | migration;M365;home directory;cloud;storage;files;folders;dropbox;sharepoint;techexpress;onedrive;one drive | onedrive migration;M365 migration;moving files;local files | ONEDRIVE MIGRATION: Home Directory to OneDrive Preparation and Awareness that will help provide you with what you need to know to be prepared for this migration. | Tech Support;TDAC |
| TDAC: Collaboration Express | OneDrive Migration — Self-Service OneNote Migration | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/OneDrive/SitePages/OneDrive%20Migration__Identified-Users_SelfService%20Migration%20&%20SignOff%20on%20OneNote%20Migration.aspx | M365;notebook;self service;corrupt;ms teams;c drive;home directory | onenote migration;onenote onedrive;onedrive onenote;one note migration;one note onedrive;one note one drive | Migrate Your OneNote Off of Your Home Directory/Local Machine & Into M365 OneDrive. | Tech Support;Reference;TDAC |
| TDAC: Collaboration Express | Print at Home | https://thehartford.sharepoint.com/:b:/r/sites/CollaborationExpressTeam/SiteAssets/SitePages/Collaboration-Express/Print%20at%20Home.pdf | print;home;remote;home office;office setup;network;printer;usb;mybuy;records management | print at home;home printer;home printing;print from home | Employees who have a critical need to print and have approval from their management have a few options to consider. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | Protect Sensitive Confidential Data | https://wd5.myworkday.com/thehartford/learning/offering/9cbe13bb1c2c0101fe34232b795d0000?record=bc48f511daf8010161e15f97bab90001&type=7c48590b5257100009485b7a25ae0068 | security;password;permissions;site;administration;access;thip;credential;spo;governance;eus;self service;iprotect;m365 | sharepoint permissions;sharepoint security;site admin training;sharepoint access;sharepoint administrator;sharepoint administration | For SharePoint Administrators and Site Owners learn how to properly protect sensitive & confidential data which is the first and best defense for accidental data exposure. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | SharePoint | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/SharePoint | support;self service;office apps;spo;helpdesk;m365;learning;sharepoint support;sharepoint help;governance;compliance | sharepoint triage;sharepoint helpdesk;sharepoint training | Get help with your questions about SharePoint Online from our how-to articles,tutorials,and support content. Join us in Microsoft Teams to search previously answered questions and ask your own of the Collaboration Express community. | Ethics and Compliance;Reference;TDAC |
| TDAC: Collaboration Express | SharePoint Administrator Lookup | https://thehartford.sharepoint.com/sites/SharePointSuccessSite/SitePages/SPO-Site-Admin-Lookup.aspx | spadmin;sharepoint admin;sharepoint administrator;compliance;governance;lifecycle;owner;primary;secondary;permissions;compliance | admin lookup;find sharepoint admin;find an admin;sp admin;sp site finder;sharepoint admin;sharepoint site finder | Complete and dynamically generated listing of all accounts based on their ownership status of all SharePoint sites. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | SharePoint Communication Sites | https://app.quickhelp.com/TheHartford/topics/494/categories/17283/content | publishing;iconnect;campaign;enterprise;video;instruction;how;spo;content management;library;list;news articles;follow;events;hub;permissions | learn sharepoint;communication sites;sharepoint online;learn m365;m365 training;m365 modules;m365 skills | What do you need to know before you get started on a SharePoint Online site? Instruction includes working with web-parts,display settings,page layouts,working with templates and integrating your site with video and Yammer conversations. | Tech Support;Reference;TDAC |
| TDAC: Collaboration Express | SharePoint Migration Tracker | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/SharePoint/SitePages/SharePoint-Migration-Site-List.aspx | migration;m365;sharepoint 2013;legacy sharepoint;tracking;sp13;form;request;sharepoint admin;site owner | sharepoint migration;teams migration | Offers M365 migration status based on SharePoint 2013 site identities. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | SharePoint Sites | https://thehartford.sharepoint.com/sites/SharePointSuccessSite/SitePages/PSCD_HomePage.aspx | confidential;permissions;security;admin;sharepoint;site admin;best practice;cop;unique;data;public;private | sharepoint sites community | As Site Administrators,you need to ensure that you understand how to protect sensitive & confidential data that is in your SharePoint Site. | Reference;Tech Support;TDAC |
| TDAC: Collaboration Express | Single Sign-on Instructions for My Password Manager | https://thehartford.sharepoint.com/:b:/r/sites/iProtect/Training/Single%20Sign%20On%20Instructions.pdf?csf=1&web=1&e=T5qGdj | password;hartshares | my password manager;mypasswordmanager | Login instructions using https://mypasswordmanager. | Tech Support;Training;TDAC |
| TDAC: Collaboration Express | Tools and Technology | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/SitePages/Return-to-office.aspx | wifi;remote;hybrid;faqs;hoteling;monitor;equipment;setup;fwa;wfh;printer;workforce;keyboard;working remotely;home office setup;print at home | acer;viewsonic;remote setup;remote set-up | Support for remote work and hybrid workforce productivity. | Operations;TDAC |
| TDAC: Data Center Access Request | http://i-library.thehartford.com/CorpRel/DataCenterAccessRequestMaster.doc | data center;access request;authorized;building;access;permission;form | data center access;data center request | Data Center Access Request Form. | Enterprise Data;Third Party;Reference;TDAC |
| TDAC: DataWiki | https://dms-prd.thehartford.com/ibm/iis/launchpad/secure | enterprise;searchrmation;governance;knowledge;reference;metadata | data wiki;datawiki;infosphere | IBM Information Server Enterprise Search. | Leaders;TDAC |
| TDAC: Deepa Soni’s blog | https://thehartford.sharepoint.com/sites/blog-deepa-soni | TDAC;TDAC;cto;elt;executive;blog | deepa soni;TDAC leaders;TDAC leadership | Deepa Soni’s blog. | TDAC;Communities;Corporate |
| TDAC: DEI Council | https://thehartford.sharepoint.com/sites/TechWide/SitePages/Culture.aspx | dei;diversity;engagement;erg;leadership;behaviors;career;tdac;tech;data;cyber | tdac dei;tdac diversity;tdac erg;erg tdac;ergs tdac;tdac ergs;techdei;tech dei | Fostering company culture is a journey and is a vital component in achieving our mission. The goal of developing an inclusive and diverse company culture is to help our employees and customers do extraordinary things. | Tech Support;TDAC |
| TDAC: Docking Station Setup Video Instructions | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/Teams/TeamsDocumentation/Forms/AllItems.aspx | monitor;remote;home office;setup;hp;acer | docking station | Collaboration Express video instructions for setting up docking stations,including the Acer and HP Ultra Slim and USB-C models. | TDAC |
| TDAC: EDO | Data & Analytics Enablement Services | https://thehartford.sharepoint.com/sites/AE/SitePages/LearningTeamHome.aspx | portal;edo;tableau;dashboard;etl;cloud;bi;ace;thoughtspot;snowflake;dremio;hadoop;dataiku;talend;elasticsearch | daes;data enablement;edo portal;edo hub | The Data and Analytics Enablement Services (DAES) is an EDO enablement organization providing the ability to utilize the wide range of analytical and data driven tools to solve use cases. | Training;TDAC |
| TDAC: EDO | Github — Elastic User Guide | https://github.thehartford.com/HIG/ace_docs/wiki/Elastic-User-Guide | setup;access;service catalog;how;guidance;wiki;cloud;search engine;open source;kibana;legacy;onprem;control tower | elastic search;elasticsearch | On this community site you will find an abundance of pages and content to help you in getting started with Elasticsearch. | TDAC;Training;Reference |
| TDAC: Education & Development for Technology,Data,Analytics & Cyber | https://thehartford.sharepoint.com/sites/TDAC/SitePages/Learning-Center.aspx | itu;hartcode;tech catalyst;tech learning;training;ituniversity;it university;TDAC;TDAC | TDAC learning;TDAC education | Learning resources for the TDAC community. | TDAC;Reference |
| TDAC: Enterprise Architecture | https://thehartford.sharepoint.com/sites/enterprisearch/SitePages/default.aspx | approval;tech debt;technical;specs;alignment;enterprise;engagement;raci;saas;decision tree;aab;adr;aws | enterprise architecture | Enterprise architecture (EA) is a discipline for proactively and holistically leading enterprise responses to disruptive forces by identifying and analyzing the execution of change. | TDAC |
| TDAC: Enterprise Data Office (EDO) | https://thehartford.sharepoint.com/sites/EDO-central | enterprise;data;technology;TDAC;tpa&is;business intelligence;data delivery;data architecture;digital analytics;data analytics | edo;enterprise data office | Home site for EDO services and resources. | Operations;Tech Support;TDAC |
| TDAC: Enterprise File Transfer Center | https://thehartford.sharepoint.com/sites/MFT/SitePages/default.aspx | secure file;file transfer;secure transfer;managed file | managed file transfer;mft | Managed File Transfer (MFT) Requirements,Ownership,and Billing information for secure file transfers for The Hartford and its business partners that use MFT services. | Enterprise Data;TDAC |
| TDAC: Enterprise IT Production Health | https://thehartford.sharepoint.com/sites/EnterpriseITProductionHealth | documentation;stability;incidents;systems;technology | enterprise it;production health | Enterprise IT Production Health. | Enterprise Data;Tech Support;TDAC |
| TDAC: Enterprise IT Service Management | https://thehartford.sharepoint.com/sites/ITSMAPPS/SitePages/default.aspx | catalog;mte;configuration;dashboard;delivery;model;engineering;support;best practice;incident | itsm;it service;itil | Welcome to the ITSM Apps SharePoint site! ?This site has been designed to serve as a one-stop-shop for all information about the ITSM Applications such as myTechExpress (ServiceNow),ITSM DataMart,and our Legacy Platforms. | Tech Support;TDAC |
| TDAC: Enterprise Logging,Monitoring,Security Initiative (ELM) | https://thehartford.sharepoint.com/sites/EPLMRFXProject/SitePages/ProjectHome.aspx | logging;monitor;security;enterprise;elm | splunk | Community to support launch of Splunk,software for searching,monitoring,and analyzing machine-generated data via a Web-style interface. | Tech Support;Enterprise Data;TDAC |
| TDAC: Enterprise Shared Services | Call Recording | https://thehartford.sharepoint.com/sites/esscapabilities/SitePages/Verint%20v15%20Enterprise%20Call%20Recording%20Suite.aspx | call replay;shared inbox;dpa;speech;analytics;softphone;medallia;workspace web;voc | verint;speech analysis | Verint version 15 is a cloud-based Call Recording platform that records all Contact Center calls including audio and screens. | Tech Support;Enterprise Data;TDAC |
| TDAC: Enterprise Shared Services | Capabilities | https://thehartford.sharepoint.com/sites/esscapabilities/SitePages/Customer%20Identity%20and%20Access%20Management.aspx | thaa;mwcc;sysadmin;pda;salesforce;authentication;xactpay;solar;profile data;customer hub;genesys | ciam | Customer Identity and Access Management provides a singular solution for login,registration,password reset etc. for most of the external facing applications. Simplifies customer experience,improves and informs how customers are engaging,reduces future cost of regulatory ( ex. multi factor authentication) requirements and the ability to propagate new enhancements. | Tech Support;Enterprise Data;TDAC |
| TDAC: Enterprise Shared Services | Click to Chat | https://thehartford.sharepoint.com/sites/Clicktochat | click;chat;bot | click to chat;c2c | Landing page for Click to Chat team and community support. | Tech Support;Enterprise Data;TDAC |
| TDAC: Enterprise Shared Services | Click to Engage | https://thehartford.sharepoint.com/sites/esscapabilities/SitePages/Click%20to%20Engage.aspx | click;engage;bot;genesys;lambda;amazon;oracle;csr | click to engage;c2e | The Click to Engage dynamically delivers the best experience to our customers for self-service and to engage with The Hartford through their preferred channels quickly and efficiently. | Tech Support;Enterprise Data;TDAC |
| TDAC: Enterprise Shared Services | Customer Identity and Access Management | https://thehartford.sharepoint.com/sites/esscapabilities/SitePages/default.aspx | ivr;payment portal;billing;ipa;tokenization;call routing;call center;queue callack;rpa;speech analysis | enterprise shared services | This is a site intended to layout the capabilites offered by ECC & DE,give information on each respective capability,and layout usage by LOB. | Tech Support;Enterprise Data;TDAC |
| TDAC: Enterprise Shared Services | Enterprise Business Services | https://thehartford.sharepoint.com/sites/esscapabilities/SitePages/Enterprise%20Business%20Services.aspx | econsent;api;smart email;sms;pci;tokenization;icfd;ubs;tabs;compliance;ivr;apic;;epreference;edelivery | ebs;econsent;enterprise business | EBS applications comprises of a group of applications that offers various business capabilities to all LOBs. | Tech Support;Enterprise Data;TDAC |
| TDAC: Enterprise Shared Services | Enterprise Web Applications | https://thehartford.sharepoint.com/sites/esscapabilities/SitePages/Enterprise%20Web%20Applications.aspx | huk1;huk2;compliance sheriff;browserstack;accessibility;testing;mobile | mnx;glassbox;mobilelabs;glass box;mobile labs;devops | Enterprise Web Application team is comprised of three areas that serve the enterprise in web application development,testing and collecting data to analyze user behavior and improve customer experience and digital adoption. | Tech Support;Enterprise Data;TDAC |
| TDAC: Enterprise Shared Services | eSignature | https://thehartford.sharepoint.com/sites/esscapabilities/SitePages/eSignature.aspx | mnda;sso;clm;ariba;salesforce;api;bulk;notarization | docusign;esignature;esign | The Enterprise eSignature service provides The Hartford the means and governance to send documents securely for electronic signature and data capture through a variety of methods. The Team manages all aspects of current and strategic use cases,and,has a proven track record of consistently delivering workflow efficiencies,expense containment and ROI. DocuSign is The Hartford’s vendor contracted,cloud-based,industry-leading eSignature and Contract Lifecycle Management (CLM) solution. | Communities;Enterprise Data;TDAC |
| TDAC: Everything Cloud Operations at The Hartford | https://thehartford.sharepoint.com/sites/CloudOperations/ | cloud devops;cloud ops;paas;iaas;cloud operations;devops cloud;everything cloud;cloud everything;agile;agilists | cloud operations;cloud ops;hartford cloud;cloud learning | We are a team of Agilists that deliver,provide support and ensure compliance for multiple services across the enterprises cloud portfolio. | Training;TDAC |
| TDAC: HartCode Academy Portal | https://thehartford.sharepoint.com/sites/hcaaportal | software developer;coding;career;development;performance;learning | hartcode;hart code | Thinking about applying for HartCode? Listen to these Alumni share their journey. | Training;TDAC |
| TDAC: HartCode Alumni Spot | https://thehartford.sharepoint.com/sites/hcaaportal/SitePages/Alumni-Spot.aspx | software developer;alumni;contact;pillars;leaders;career;development;engagement;association | alumni spot;hartcode alumni;hartcode grads;hartcode graduates | Dedicated to supporting HartCode academy students by making themselves available to anyone wanting to know more about coding! | Enterprise Data;Restricted Access;TDAC |
| TDAC: HN IaC (Restricted Access) | https://thehartford.sharepoint.com/sites/HNIaC | infrastructure;cloud;program | HN1aC | HN Infrastructure as Code Program. | Enterprise Data;Marketing and Communications;TDAC |
| TDAC: Introducing The Hartford Ignite | http://i-library.thehartford.com/CorpRel/ReadandLead/2022-Nov_IgniteReadnLead.pdf | cloud;applications;developer;risk;information advantage;data;tsmp;modernization;infrastructure | ignite;cloud nodernization | Ignite is accelerating The Hartford’s technology simplification and modernization program to capture the benefits of cloud-based technology and advanced data solutions faster. | Ethics and Compliance;Hartford Policies;TDAC |
| TDAC: Introduction to Gitbot | https://thehartford.sharepoint.com/sites/blog-swe/SitePages/Latest-with-GITBOT–-an-Automated-GitHub-Issue-Management-Solution.aspx | devops;agile;rally;quality;atf;integration;testing;mte;setup;self service;html;conversion;iteration;rally;label | gitbot | Our friends at GitHub Enterprise Admin team have worked with MTE Team to setup GITBOT Rally Integrations in self-service manner. | Operations;TDAC |
| TDAC: iProtect | Electronic Communications Policy | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598293240&pagename=HRO%2FPage%2FGeneralContent | policy;security;communications;employment;legal;network;thip;workplace;protocols | electronic communications;confidential information;personal sensitive;sensitive personal | In order to safeguard The Hartford,customer,employee,personal,and confidential information,all Hartford information assets,and electronic systems (The Hartford Systems) should be utilized for business purposes only. | Hartford Policies;Ethics and Compliance |
| TDAC: iProtect: How to Encrypt Email | https://thehartford.sharepoint.com/SitePages/Automating-Secure-Email.aspx | email;sensitive;security;secure;thip;outlook;how to | encryption;encrypted;workplace confidentiality;confidential | We’re making improvements to the secure email communication experience. | Ethics and Compliance;Hartford Policies |
| TDAC: iProtect: Information Protection Categories | http://i-apps.thehartford.com/archer/main?policy=div36088 | thip;risk;data;security;network;monitor;access;application;archer | protection category | This policy states the Executive Leadership Teams responsibility for securing the information assets of The Hartford and their delegation of that responsibility to The Hartford Information Protection (THIP). | Ethics and Compliance;Hartford Policies |
| TDAC: iProtect: Information Protection Policies | https://thehartford.sharepoint.com/sites/iProtect/SitePages/Information-Protection-Policies.aspx | thip;security;it;risk;framework;governance | protected information;protect information;confidentiality policies;confidentialty policy | The Hartford’s information protection policies are stored in our internal Archer Policies Page. You may visit the policy page directly or browse and be directly linked to the specific policy below. | Training;Hartford Policies;Ethics and Compliance |
| TDAC: iProtect: Phishing and Malware Training | https://thehartford.sharepoint.com/sites/iProtect/Training/Forms/AllItems.aspx?id=%2Fsites%2FiProtect%2FTraining%2FPhishing%20Training&viewid=ca9ec59e%2Dcd4f%2D44ed%2Da8b8%2Df8f8a4c56761 | spam;security;training;reference;button;installation;thip | phishing;malware | Phishing training within iProtect. | Tech Support;Hartford Policies;Ethics and Compliance |
| TDAC: iProtect: Securing Personal Devices | https://thehartford.sharepoint.com/:p:/r/sites/iProtect/Training/Securing%20Personal%20Devices%20Slides.pptx | iphone;android;tablet;security;spam;phishing;thip;remote;personal devices;privacy;botnet;malware | securing personal;personal devices;smart phone | Guidance on data leakage,phishing,and hidden apps on tablets and smart phones. | Hartford Policies;Ethics and Compliance |
| TDAC: iProtect: Shredding Policies | https://thehartford.sharepoint.com/:w:/s/iProtect/EUeF0iZVizJOnsOHG5TDia4B-iW7z5UzvUTtchD-fPqPcQ? | ;information protection;security;thip;id theft;disposal;paper;hard copy;confidential;usps;fedex | shred;shredding;shredder | With most of us working remotely,how do you dispose of hard copy information securely? | Hartford Policies;TDAC;Ethics and Compliance |
| TDAC: iProtect: The Hartford Information Protection | https://thehartford.sharepoint.com/sites/iProtect | access controls;physical controls;visitor badge,information protection;building;access;security;thip;id theft;phishing | iprotect;i-protect;information protection;information security;thip | A customer-facing news and information site maintained by The Hartford Information Protection (THIP). | Hartford Policies;Ethics and Compliance |
| TDAC: iProtect: Zoom External Video Conferencing | https://thehartford.sharepoint.com/sites/blog-iProtect/SitePages/Zoom-External-Video-Conferenceing-84.aspx | risk;security;video;external;meetings;virtual;pii;conference;thip;webex;skype | zoom guidelines;zoom protocols;external video;video hosting | With the ability to work remotely,we need to be diligent on how we conduct business. | Operations;TDAC |
| TDAC: IT Service Costing | https://thehartford.sharepoint.com/sites/ITServiceCosting | service costing;faqs;it costing;it finance;legacy | itsc | Resources for support of IT costing initiatives. | TDAC;Training |
| TDAC: ITU | Angular Learning Path | http://learn/ITU/curriculum_builder/track.cfm?id=35 | software;engineering;code;learning;development;itu;testing;license | angular | Learn Angular development from the ground-up. Includes TypeScript,Angular fundamentals and best practices,forms,application architecture and Unit Testing. | Training;TDAC |
| TDAC: ITU | Business Acumen Learning Series – Recorded Sessions | http://learn/itu/item_details.cfm?id=10692 | course;learning;business;introduction | business acumen training;learn business acumen;business acumen basics;acumen 101;acumen training | Review recordings of all past PWN and YoPros Business Acumen Learning series events to learn about the different businesses at The Hartford. | TDAC;Training |
| TDAC: ITU | Courses – Agile 2.0 | http://learn/ITU/searchresults.cfm?srchterm=agile%202.0 | estimating;forecasting;self-paced;portfolio;backlog;stochastic;sprint;planning;story splitting;user stories;working agreements | agile learning;agile courses;itu agile;learn agile | Agile 2.0 training led by Rich Sadusky. | Training;Tech Support;TDAC |
| TDAC: ITU | Courses – AI and Machine Learning | http://learn/ITU/browseitu.cfm?catid=130 | ai;ml;machine learning;artificial;intelligence;learning;software;developer;career;skill;tech;data science;it training | ai training;learn ai;machine learning training;ai courses;ai itu;itu ai;itu ml;ml itu;machine learning courses | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Training;Claims;TDAC |
| TDAC: ITU | Courses – Claims | http://learn/itu/browseitu.cfm?catid=2 | cla;cct;fundamentals;liability;property;auto;claims;group benefits | learn claims;claims courses;itu claims;claims itu | Self-directed learning for addressing claims operations and process guidance. | Enterprise Data;Training;TDAC |
| TDAC: ITU | Courses – Cloud Videos | http://learn/ITU/item/video_channel.cfm?channelid=Cloud%20-%20AWS%20Demos%20for%20The%20Hartford | rds;ssl;spa;cdn;cloudfront;aws;s3;static;demo;route53 | cloud demos;aws demos;cloud videos | Cloud AWS demos for The Hartford. | Training;Tech Support;TDAC |
| TDAC: ITU | Courses – CSS,HTML and JS | http://learn/itu/browseitu.cfm?catid=150 | software developer;skills;career;coding;learning;it training;front-end;web;design;javascript | learn css;css training;learn web design;web design training;learn html;html training;itu css;css itu;html itu;itu html | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Training;TDAC |
| TDAC: ITU | Courses – Data Literacy | http://learn/itu/browseitu.cfm?catid=67 | data;engineering;cybersecurity;career;software developer;tech;it training;analytics | literacy training;literacy courses;itu literacy;learn data literacy;literacy itu | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Training;TDAC |
| TDAC: ITU | Courses – Hadoop/Hive | http://learn/itu/browseitu.cfm?catid=144 | big data;hadoop;hive;career;it training;learning;hdsf;data science;analytics | learn hadoop;hadoop training;learn hive;hive training;hiv itu;itu hive;hadoop itu;itu hadoop | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Training;Tech Support;TDAC |
| TDAC: ITU | Courses – Infrastructure as Code | http://learn/itu/browseitu.cfm?catid=162 | terraform;skills;software developer;it training;learning;cloud;aws;paas;saas;career | infrastructure as code;iac training;iac courses;iac itu;itu iac;infrastructure as code training;learn iac;learning infrastructure as code | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Training;Tech Support;TDAC |
| TDAC: ITU | Courses – Jenkins/Nexus | http://learn/itu/browseitu.cfm?catid=135 | nexus;jenkins;it training;learning;career;skills;engineering;delivery;devops | learn jenkins;jenkins training;nexus training;learn nexus;nexus itu;itu nexis;jenkins itu;itu jenkins | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Leaders;Training;TDAC |
| TDAC: ITU | Courses – Leadership | http://learn/itu/browseitu.cfm?catid=40 | leadership;resiliency;trust;coaching;behaviors;empathy;inclusion;courageous | training leadership;training leaders;leadership learning;leadership courses;leadership itu;itu leadership | Curated learning to support future leaders at The Hartford. | Training;TDAC |
| TDAC: ITU | Courses – Personal Lines | http://learn/itu/browseitu.cfm?catid=8 | career;development;skills;learning;personal lines;newco;pl | pl education;pl itu;itu pl;personal lines itu;itu personal lines;learn newco;newco training;newco itu;itu newco | Curated learning for PL roles and skill-sets. | Training;TDAC |
| TDAC: ITU | Courses – Salesforce | http://learn/itu/browseitu.cfm?catid=80 | skills;career;learning;it training;salesforce;sales;automation | learn salesforce;salesforce training;itu salesforce;salesforce itu;learn sales force;sales force training;sales force courses;salesforce courses | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Training;Tech Support;TDAC |
| TDAC: ITU | Courses – Secure App Development | http://learn/itu/browseitu.cfm?catid=71 | coding;security;hacking;thip;applications;software developer;career;skills;it training;tech;app developer | secure app development;learn secure app;secure app training;secure app itu;learning secure app;secure app courses | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Training;Tech Support;TDAC |
| TDAC: ITU | Courses – Snowflake | http://learn/itu/browseitu.cfm?catid=142 | tech;it training;data science;engineering;learning;career;skills;snowflake | learn snowflake;snowflake training;snowflake courses;snowflake itu;itu snowflake | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | Training;TDAC |
| TDAC: ITU | Courses – SOX | http://learn/itu/browseitu.cfm?catid=61 | sarbanes oxley;skills;career;financial;regulatory;it training;learning;sox | learning sox;sox training;sox itu;itu sox;sox courses | Technical and regulatory training related to Sarbanes Oxley compliance. | Training;TDAC |
| TDAC: ITU | Courses – Splunk | http://learn/ITU/searchresults.cfm?srchterm=splunk | logging;monitor;security;enterprise;elm;itu;courses;training | learn splunk;splunk courses;splunk training;splunk itu | Availability of Splunk courses in ITU. | Training;Enterprise Data;TDAC |
| TDAC: ITU | Courses – Tableau | http://learn/ITU/browseitu.cfm?catid=139 | learning;software;developer;skill;it training;tech;career;tableau;data;analytics | learn tableau;tableau training;tableau itu;itu tableau;tableau courses | O’Reilly,PluralSight,self-directed courses,and external sites that facilitate topic-based technology learning programs. | TDAC;Training |
| TDAC: ITU | Cyber Event Week 1 – Privacy Law | http://learn/itu/item_details.cfm?id=37256 | course;learning;business;introduction | privacy law training;learn privacy law;privacy law 101 | Please join the Privacy Law team to learn about the The Hartford’s implementation of fast evolving privacy laws. They will also discuss recent cyber-attack activity and its legal implications. They will provide a view of the next generation of privacy laws and consumer rights on the horizon. | TDAC;Training;Law |
| TDAC: ITU | Data Engineering Learning Bundle | http://learn/itu/bundle/bundle.cfm?id=7 | python;wrangling;big data;data analysis;data science;cucumber;talend;snowflake;hadoop;sql;thoughtspot;aws | data engineering;learn python;learn data | The Data Science Learning Program on ITU. | TDAC;Training |
| TDAC: ITU | Data Science Educational Materials | http://learn/itu/item_details.cfm?id=31991 | course;learning;business;introduction;artificial intelligence;data profiling;hypothesis;test plan;machine learning;regression model | ds training;learn ds;learn data science;data science training;ds overview;ds 101 | Data Science Methods and Techniques. | Data Science;Training |
| TDAC: ITU | Data Science Learning Bundle | http://learn/itu/bundle/bundle.cfm?id=5 | mlops;acm;aws;snowflake;machine learning;sagemaker;sage maker | science learning;ds learning | The Data Engineering Learning Program on ITU. | TDAC;Training |
| TDAC: ITU | Data Science Lunch & Learn – Finance Overview | http://learn/itu/item_details.cfm?id=32008 | course;learning;business;introduction;hartford next;metrics | finance training;learn finance;ds finance;finance ds;finance 101 | As part of the Business Acumen Lunch & Learn Series,this session will provide participants with an overview of Finance at The Hartford. | Data Science;Finance;Training |
| TDAC: ITU | Engineering Learning Program | http://learn/itu/bundle/bundle.cfm?id=1 | scrum;jenkins;nexus;agile;rally;kanban;devops;story points;backlog;dojo;itu | learning code;learning software;engineering bundle;engineering courses;learning agile | The Hartford’s software engineering learning program on ITU. | Training;Tech Support;TDAC |
| TDAC: ITU | Enterprise Risk Management (ERM) Overview Module | http://learn/itu/item_details.cfm?id=18078 | course;learning;business;introduction | erm training;learn erm;learn enterprise risk;risk management training;erm overview;erm 101 | Learn about the Enterprise Risk Management (ERM) organization and the ERM IT Team. | Enterprise Risk Management;Training |
| TDAC: ITU | Fundamentals of Actuarial Mathematics,3rd Edition | http://learn/itu/item_details.cfm?id=49467 | course;learning;business;introduction | actuarial fundamentals;learn actuarial;learn actuary;actuary fundamentals;actuarial 101 | New edition restructures the material into modern computational methods and provides several spreadsheet examples throughout. | Actuarial;Training |
| TDAC: ITU | GBD Producer View Introduction | http://learn/itu/item_details.cfm?id=5381 | course;learning;business;introduction | gbd training;learn gbd;gbd basics;gbd 101 | A demo of the new Producer View that producer and brokers use to access Direct Deposit and see Commission information,check billing status for cases and access booklets and forms. | Group Benefits;Training |
| TDAC: ITU | Get to Know Group Benefits | http://learn/itu/item_details.cfm?id=37792 | course;learning;business;introduction | gb training;learn gb;learn group benefits;gb basics;gb 101 | These sessions will provide you with a clearer end-to-end picture of how we work together to service our customers. | Group Benefits;Training |
| TDAC: ITU | How Group Benefits Makes Money | http://learn/itu/item_details.cfm?id=490 | course;learning;business;introduction | gb business basics;gb business 101 | How Group Benefits makes money. | Group Benefits;Training |
| TDAC: ITU | Implementing Enterprise Risk Management | http://learn/itu/item_details.cfm?id=47272 | course;learning;business;introduction | implement risk management;implement erm;implementing erm;implementing risk | Offers valuable insights on solving real-world business problems using ERM. Effectively addresses how to develop specific ERM tools. | Enterprise Risk Management;Training |
| TDAC: ITU | IT Personal Lines Basics 101 Module | http://learn/itu/item_details.cfm?id=1267 | course;learning;business;introduction | pl training;learn pl;learn personal lines;personal lines training;pl101;pl overview | This module includes a checklist of independent learning activities for Personal Lines (PL) IT teammates to learn about PL strategies and develop skills on PL systems and tools. | Personal Lines;Training |
| TDAC: ITU | MLC Insurance Basics Course | http://learn/itu/item_details.cfm?id=58271 | course;learning;business;introduction | mlc basics,mlc 101;learning mlc | This Course Is Designed To Provide A Broad Overview Of Commercial Insurance. | MLC;Training |
| TDAC: ITU | New Frontiers in Privacy and Cybersecurity Laws | http://learn/itu/item_details.cfm?id=11505 | course;learning;business;introduction | privacy training;learn privacy;privacy 101;cyber 101;cyberlaw training;cyberlaw 101 | Ever wonder what kinds of laws exist that play a role in the cyber world? This forum will give you an overview of exactly that – including what’s new,the challenges we face,and how we try to implement them here at The Hartford. | TDAC;Training;Law |
| TDAC: ITU | Rally User Community Forum | http://learn/ITU/events_email.cfm?site=ITU&eventid=4031 | feedback;agile;acoe;acp;learning;guidance | agile forum | The ACoE Ops Team will be hosting a Monthly Rally Community Forum open to all Hartford Rally users. | TDAC;Communities;EPI |
| TDAC: ITU | Small Commercial – Delivering the Difference at The Hartford | http://learn/itu/item_details.cfm?id=13094 | course;learning;business;introduction | sc training;learn sc;learn small commercial;small commercial training;sc 101 | Join Naomi Taylor and Jane Fletcher for an overview of this highly competitive Business,hear updates on our Business Strategy,and participate in a discussion on IT’s contribution to Small Commercial’s success through innovation and technology. | Small Commercial;Training |
| TDAC: ITU | The Hartford Dojo | http://learn/itu/forum/event.cfm?eventid=40 | coding;developer;software;training;learning;agile;acp;practice;engineering;java;refactoring;specs;angular;.net | behavior-driven development;kata;dojo itu;itu dojo;kata itu;itu kata;dojo | The Agile Center of Enablement is proud to introduce The Hartford Dojo – a place of learning and practice for our collective engineering community. The Dojo is staffed by technical coaches with expertise in various languages and topics and is ready to help take your team to the next level! All Dojo offerings are free to enroll,register today. | Enterprise Data;Training;TDAC |
| TDAC: ITU | Welcome to Cloud Computing | http://learn/ITU/cloud/default.cfm? | networks;infrastructure;architecture;data;science;developer;software;aws;cloud computing;cloud engineering;foundational;sysops;devops;security;compliance;cloud networking;machine learning | cloud training;cloud certification;aws certification;introduction to cloud;intro to cloud;learn cloud computing;itu cloud;cloud itu | On this page,you will find a wealth of resources to support your Cloud learning goals,including access to learning resources,recommendations for certification and role-based courses,additional information about the Cloud Lab,helpful links,and Cloud learning events. | Training;TDAC |
| TDAC: ITU Home | http://learn/ITU/default.cfm? | skills;career;learning;it training;path;curricula;persona;o’reilly;pluralsight;gartner;curriculum;learning;brainstorm;certifications | itu;it university | Build a personalized curriculum of technical skills and competencies for Agile,DevOps and other related learning. Select a Skill Path to start. | Tech Support;TDAC |
| TDAC: M365 Teams | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/Teams | teams;collaboration;M365;platform;it support;helpdesk | msteams;ms teams;m365 teams | Welcome to Microsoft Teams! Join us here for general Teams resources,such as previously answered questions,team owner training,or ask your own of the Collaboration Express community. Get Started with Teams! | Tech Support;Hartford Policies;TDAC |
| TDAC: Mobile Device Policy | https://thehartford.sharepoint.com/sites/CollaborationExpressTeam/Mobile/SitePages/TrainingHome.aspx | ios;iphone;android;phone help;phone support;device;phone app;itunes;app store;play store;mobile app;playstore | mobile policy;passwordless;mobile checklist;ms authenticator;m365 mobile;yammer mobile;mobile setup;mobile set-up | Mobile resources hosted by Collaboration Express. | Operations;Tech Support;TDAC |
| TDAC: MS365 Change Champions Team (Restricted Access) | https://thehartford.sharepoint.com/sites/MS365ChangeChampionsTeam | ms365 change champions team;m365;ms 365;microsoft;migration;change management;change communications;adoption;enterprise;collaboration | change champions | Collaboration site for the MS365 Change Champions team. | Tech Support;TDAC |
| TDAC: myTechExpress | Change an Email Address | https://thehartford.service-now.com/ess?id=sc_cat_item&sys_id=66f1440cdb81b45097190825ca961976 | catalog;service catalog;security access;email;surname;workday;legal;contact;profile;tech help;mte;kb;knowledge;article;mytechexpress | email name;change name;email change;change email;changing email;email account | Select this service to request a name change to update an email address. | Tech Support;TDAC;Reference |
| TDAC: myTechExpress | Email Distribution List Create | https://thehartford.service-now.com/ess?id=sc_cat_item&table=sc_cat_item&sys_id=725fad4387dcd1905921bbf8cebb35d5 | outlook;primary;secondary;group distribution;email;tech help;mte;kb;knowledge;article;mytechexpress | outlook group;email distribution;add email group;create email group | This service is to request the creation of an email distribution list. | Tech Support;TDAC;Reference |
| TDAC: myTechExpress | Access Atom the Chatbot from Microsoft Teams | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0032655 | tech help;mte;knowledge;article;servicenow;incident;ms teams;teams;how;instruction;chatbot;kb;faqs | team chat;teams atom;mte atom;mte chat;chat kb;atom mte | Did you know? You can chat with Atom from Microsoft Teams,no need to navigate to myTechExpress! | Tech Support;TDAC |
| TDAC: myTechExpress | Active Directory (AD) Group Access | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036933 | mte;tech help;knowledge;article;login;account id;employee id;ntid;azure;active directory;identity;access;security;rbac | ad1;ad2;ad access;directory group;access ARS;ars access;mte active directory;ars kb;active directory kb | To get added to an AD Group (AD1 or AD2 domains),submit a Security Access Add or Remove User to Active Directory Groups request. | Tech Support;TDAC |
| TDAC: myTechExpress | Add Another Outlook Mailbox to My Folder List | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0034698 | how;knowledge;kb;mte;faqs;account;email;folder;personal;group;mailbox | email folder;outlook folder;folder list;mte email;kb email;email kb | How can I add another mailbox to my folder list? | Tech Support;TDAC |
| TDAC: myTechExpress | Adding Items to a Wish List | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=e83e02001ba1011093066316624bcba3 | mte;knowledge;kb;how;it;support;self service;instruction | wish list items;adding items to a wishlist;adding items to a wish list;wish list kb;wishlist kb;mte wishlist;mte wish list;wish list mte;wishlist mte | The wish list allows uncompleted catalog item requests to be saved and visited later to complete the ordering process. Below are instructions for using the Wish List on the portal. | Tech Support;TDAC |
| TDAC: myTechExpress | Atom the Chatbot Quick Overview and How-To | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0030619 | how;mte;kb;self-service;faqs;knowledge | service desk chat;atom kb;atm chat kb;atm chat mte;mte atom chat | Visit the mTE Portal by typing mte/ into Microsoft Edge. | Tech Support;HR;TDAC |
| TDAC: myTechExpress | Automated New Employee Technology Onboarding | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=d62938581b95d55493066316624bcb2d | onboard;employee;it;support;self-service;laptop;software;hardware;new hire;hiring;bundles;faqs | it onboarding;tech onboarding;new hire tech;new employee hardware;new employee software;beeline hardware;beeline software;software onboarding;hardware onboarding;onboarding kb;onboarding mte;mte onboarding | As part of the Onboarding process,an automated process for hardware and software is generated for all external new employee hires entered into Workday and Beeline hires. Hiring managers should watch for an auto-generated mTE email request to approve a standard laptop and software request | Tech Support;TDAC |
| TDAC: myTechExpress | Best Practices Personal Printer | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0013668 | laserjet;default;self-service;mte;kb;how;mybuy;toner;inkjet;settings;procurement;setup;process | personal printer;printer issue;printer support;printer troubleshooting;printer mte;printer kb;mte printer;mte printing;kb printing | Many printer issues can be resolved by simply shutting down and restarting both the computer and printer. Check to make sure all of the cables are connected properly. Try these tasks first before contacting the Service Desk. | Tech Support;TDAC |
| TDAC: myTechExpress | Camtasia | https://thehartford.service-now.com/ess?id=sc_cat_item&sys_id=58f287710f543100d4b8317ce1050e18&table=u_hig_software_inventory&software_id=b588aa0c1bf515501f28a685624bcbe9 | knowledge;mte;kb;support;techsmith;software center;tech;help;mytechexpress;procurement | camtasia;edit video;video editor;editing video | Snag it is a screenshot program that captures video display and audio output. | Tech Support;Reference;Third Party;TDAC |
| TDAC: myTechExpress | Citrix Application Frozen / Not Launching | https://thehartford.service-now.com/ess?id=kb_article&sysparm_article=KB0030228 | mytechexpress;tech help;kb;knowledge;article;launch;mte;citrix;atom;process;self-service | citrix session;citrix issue;citrix frozen;citrix atom;citrix mte;citrix kb;mte citrix | This topic provides basic troubleshooting for misbehaving Citrix applications,specifically by automatically clearing all of the users Citrix sessions on both their computer and the Citrix servers. | Tech Support;TDAC |
| TDAC: myTechExpress | Citrix Desktop (Virtual Desktop) FAQs | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0029204 | faqs;ho;knowledge;mte;self-service;kb;vmware;vdi;access;router;vpn;ssl;hig desktop;vitual desktop | citrix desktop;virtual desktop;hig citrix;higcitrix;hig desktop kb;kb citrix | This document details the steps for logging into and out of both Citrix Application Server and VMware workstations for both employees and vendor partners. | Tech Support;Hartford Policies;TDAC |
| TDAC: myTechExpress | Classify a File Using Windows Explorer | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0035541 | instruction;classification;policy;it;security;kb;knowledge;mte;data;how;windows | label email;data sensitivity;sensitivity label;data classification policy;classification kb;mte classification | As part of the Data Classification policy at The Hartford,you will be required to classify various types of data. This can be accomplished using the add-in to the Office applications or it can be achieved using the File Classifier through Windows Explorer. | Tech Support;Hartford Policies;TDAC |
| TDAC: myTechExpress | Classify an Email Using Android Mobile Office | https://thehartford.service-now.com/ess/?id=kb_article_view&sysparm_article=KB0035534&sys_kb_id=349ecc984748199022f559f2846d439c&spa=1 | data;classification;security;mobile;smart;phone;smartphone;android;gudance;mte;kb | android email;android outlook;android classification;outlook android;email android | As part of the Data Classification policy at The Hartford,you will be required to classify all documents you create using the Android-based Office application suite. | Tech Support;Hartford Policies;TDAC |
| TDAC: myTechExpress | Classify an Email Using iPhone Mobile Office | https://thehartford.service-now.com/ess/?id=kb_article_view&sysparm_article=KB0035535&sys_kb_id=a17e44984748199022f559f2846d435f&spa=1 | data;classification;security;mobile;smartphone;iphone;kb;mte;email;outlook;knowledge;smart;phone | iphone email;iphone outlook;outlook iphone;email iphone | As part of the Data Classification policy at The Hartford,you will be required to classify all documents you create using the iPhone-based Office application suite. | Tech Support;Hartford Policies;TDAC |
| TDAC: myTechExpress | Classify Labels in Local Office | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=c555e96d1b4501100ce1a8a0604bcb54 | ms;microsoft;office;m365;classification;security;documentation;knowledge;kb;how;excel;ms word;powerpoint | classify documents;document classification;sensitivity labels;mte sensitivity;sensitivity kb | As part of the Data Classification policy at The Hartford,you will be required to classify all documents you create using the Office application suite. | Tech Support;TDAC |
| TDAC: myTechExpress | CleanIT and Frequently Asked Questions | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0014841 | how;faqs;knowledge;kb;mte;cache;uninstall;crash;issue;troubleshooting;self-service;pc;desktop;triage | clean it;cleanit;HIG cache cleaner;clear cache;HIGCC | HIG Cache Cleaner (HIGCC) is a HIG-written application which is intended to allow users to help fix some IE application issues (hangs,crashes) on their own,possibly averting a call to the Service Desk. It is listed on the Start – All Programs menu | Tech Support;TDAC |
| TDAC: myTechExpress | Conference Room Troubleshooting,User Guides | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0011570 | faqs;how;kb;mte;training;meetings;workplace | conference room guidelines;conference room troubleshooting;conference room kb;mte conference;conference room user guide | Is there any Training or User Guides for Conference Rooms? | Tech Support;TDAC |
| TDAC: myTechExpress | Configuring Internet Explorer Mode in Edge | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036794 | kb;knowledge;how;faqs;browser;ie;internet explorer;eol;self-service | configure edge;browser configuration;edge kb;mte edge | In a nutshell,Internet Explorer Mode (IE Mode) is Internet Explorer running inside of Edge. This may be needed for some sites that were written for Internet Explorer,and where they don’t work in Edge natively. | WorkTools;Third Party;TDAC |
| TDAC: myTechExpress | Coupa MyBuy Access Roles | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0035566 | ad;access;roles;coupa;procurement;mybuy;purchasing;it;support;mte;kb;knowledge;how;security | coupa mybuy;mybuy access;mybuy kb;mte mybuy | Active Directory role lists for Coupa myBuy. | Tech Support;TDAC;Reference |
| TDAC: myTechExpress | Create KB Articles | https://thehartford.service-now.com/ess/?id=kb_article_view&sysparm_article=KB0021694 | mte;knowledge;how;instruction;learning;support;kb;reference | create kb;create article;kb article | Knowledge articles,sometimes called KB Articles due to their number (i.e. KB0012345),in myTechExpress are vital self-service resources that allow users to answer questions and resolve their issues,ideally deflecting Service Desk calls and Level 2 support. Articles can be found in normal mTE search results as well as Atom the Chatbot results. | Hartford Policies;TDAC |
| TDAC: myTechExpress | Data Classification Sensitivity Label | https://thehartford.service-now.com/ess?sys_kb_id=1891b6961b77051004e7653b234bcb14&id=kb_article_view&sysparm_rank=2&sysparm_tsqueryId=5e9d3fab1b149198f06eecea234bcb3c | sensitive;confidential;encryption;data;classification;policy;thip;mte;knowledge;what is | email label;mte data sensitivity;sensitivity label kb | This Landing Page provides information on classifying documents you create per the Data Classification policy at The Hartford. | Tech Support;TDAC |
| TDAC: myTechExpress | Database Password Reset / Account Unlock | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0017051 | mytechexpress;knowledge;article;mte;oracle;tech help;security;access;database;password;unlock;reset;account;identity;credential | mte database access;database unlock;database reset;database password;database access kb | All database Password Resets and Account Unlocks should use the Oracle Database Individual ID Account Unlock – Password management self-service option. | Tech Support;TDAC |
| TDAC: myTechExpress | Email Domain Change | https://thehartford.service-now.com/nav_to.do?uri=%2Fcom.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26sysparm_id%3Df3914ca8878ad1945921bbf8cebb3576%26sysparm_link_parent%3Daaa0d10f0ff13100d4b8317ce1050e14%26sysparm_catalog%3De0d08b13c3330100c8b837659bba8fb4%26sysparm_catalog_view%3Dcatalog_default%26sysparm_view%3Dtext_search | tech help;mte;mytechexpress;access;request;service;desk;yrisk;hartfordfunds;himco;groupclaims;smartcard;login | email domain;domain change;change domain | Changing the primary email domain will affect the Smartcard login. The “requested for” will be provided with instructions. | TDAC;Tech Support |
| TDAC: myTechExpress | Encrypt a New Storage Device | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0015209 | storage;device;security;it;policy;how;mte;kb | check point media;checkpoint media;media encryption;removable media;removable media kb;mte removable media | Before proceeding with encryption steps below make sure that you have placed a mTE request for: Click Link to Request –> Removable Media Access. | Tech Support;EPI;TDAC |
| TDAC: myTechExpress | EPI Digital Performance Board | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036280 | faqs;thw;performance;huddle;board;onenote;self-service;mte;kb;knowledge;how;triage;glossary;reference;note;one | digital performance;onenote support;onenote kb;mte onenote;onenote guidance | If a page has been corrupted and is not easily recoverable it is best to delete and recreate a new page. | Tech Support;TDAC;Reference |
| TDAC: myTechExpress | FAQs – Employment Change Type | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=0dd0c1af1bb8a194f06eecea234bcb33 | tech help;mte;mytechexpress;access;request;service;non-employee;beeline;oim;new hire;transition;contractor | employment change;beeline change;beeline transition | What action is needed when a Non-Employee/Beeline resource is hired as a Hartford employee to ensure the new hire’s access is not interrupted? | HR;Tech Support;TDAC |
| TDAC: myTechExpress | FAQS – Security Employment Type Change | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036366 | onboard;employee;it;support;self-service;new hire;hiring;faqs;security;access;non-employee;oim;employment | beeline access;beeline to employee;beeline to employment | What action is needed when a Non-Employee/Beeline resource is hired as a Hartford employee to ensure the new hire’s access is not interrupted? | Tech Support;TDAC;HR |
| TDAC: myTechExpress | Fixing Contact Information | https://thehartford.service-now.com/kb_view.do?sysparm_article=KB0036399 | tech help;mte;support;kb;knowledge;article;mytechexpress;service;desk;fix;incorrect;profile;phone;title;bgs;code;hrsc;iconnect;mobile;personal;location | contact info;contact information | Contact information is defined by the following attributes of employee profiles at The Hartford: (1) personal details,(2) telephone,(3) location,and (4) reporting. | Tech Support;Reference;TDAC |
| TDAC: myTechExpress | Get Help | https://thehartford.service-now.com/ess/?id=mte_gethelp | portal;mte;onsite;chatbot;self service;central;live chat | mte help;mte support;mte kb | Use the resources below to get the help you need. Some applications and issues have self-reporting capabilities without leaving mTE,listed below,but you can always report any type of issue by contacting the Service Desk via digital chat,phone,or in-person (TechExpress). | Tech Support;Operations;TDAC |
| TDAC: myTechExpress | How to Activate and setup call forwarding | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0011300 | mobile;ops;center;voicemail;vm;personal;work;phone;incoming;outgoing;mte;knowledge;how;process;setup;kb | ec500;call forwarding;ec 500;ec500 kb;mte ec500 | The EC500 feature allows the user to redirect incoming office calls to their cell phone. Calls will ring once or twice at the office phone and then be extended to the user’s cell phone. | Tech Support;TDAC |
| TDAC: myTechExpress | How to escalate/expedite REQ/RITM ticket | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0010640 | ticket;incident;request;ritm;productivity;faqs;process;self-manage;it;support;mte;kb;knowledge | mte escalation;urgent ticket;prioritize incident;escalation kb;urgent kb | Depending on the state and assignment status of the request (RITM),the way to escalate a ticket within myTechExpress (mTE) differs slightly. | Tech Support;TDAC |
| TDAC: myTechExpress | How to Map a Lexmark Printer | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=d41ff945db6cdc50ae306ebcd3961900 | swipe;badge;printer;how;tech help;mte;mytechexpress | mapping printer;map to a printer;print support;print help;printer issues;printer help | This document outlines the procedures on how to map a Lexmark printer and how to register your badge. Additional Information and documentation can be found under URL: http://printer/mps/. | Reference;TDAC;Tech Support |
| TDAC: myTechExpress | How To Opt-Out of Notifications | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0023357 | email;notifications;mte;how;kb;knowledge;unsubscribe;subscribe;opt-out | mte notifications;mte alerts;servicenow notifications;servicenow alerts;alerts kb | myTechExpress (mTE) contains standard and subscription-based notifications. A standard notification sends emails based on activities in mTE,i.e. a request being completed. Once triggered,the ability to unsubscribe or opt-out of receiving these notifications is available. | Tech Support;TDAC |
| TDAC: myTechExpress | How to Order Headsets Thru myBuy | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=974872ff1be0d9507b9c20aa234bcbf9 | how;procurement;wireless;headphones;headset;instruction;kb;genesys;knowledge;mybuy | order headset;order headphones;headphones mte;headphones kb;mte headphones;order headsets | This article will be able to walk you through how to order new headset from myBuy (Coupa) as well as identify specific headsets that are compatible with Workspace Genesys as well as discuss their compatibility with Teams. | Tech Support;TDAC |
| TDAC: myTechExpress | How to Setup and Use Avaya Voicemail | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036835 | tech help;mte;knowledge;article;voice;mail;phone;telephone;voicemail;ops;operations;customer | genesys did;avaya mte;avaya kb;mte avaya;avaya voicemail | This is a walkthrough on Avaya Voicemail and how to set up and use via phone or website. | Tech Support;TDAC |
| TDAC: myTechExpress | How to Use Genesys Workspace | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036884 | transfer;call;telephone;phone;operations;ops;mytechexpress;tech help;mte;communicator;outbound;secure payment;aarp;how | genesys workspace;workspace kb;genesys kb;mte genesys;mte workspace | The following instructions will help guide you to use the following technique in Workspace: Make an Outbound Call;Instant/Cold Transfer a Call;Drop from a Conference Call,etc. | Reference;TDAC |
| TDAC: myTechExpress | Incident Priority Matrix Incident Management | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=46c45ebd1bf9491055e9a86a234bcb4a | incident;policy;it;support;governance;s1;kb;knowledge;priority;mte;what is | ticket severity;ticket escalation;incident urgency;mte severity;severity kb;severity mte | Incident Ticket Severity 1 – 4 is based on a calculation of the Impact and Urgency associated with the incident. | Reference;TDAC |
| TDAC: myTechExpress | IT Service Offerings Page | https://thehartford.service-now.com/kb_view.do?sysparm_article=KB0035561 | Hosting Services;IT Professional;Support Services;Business Application;End User;Compute;Architecture;Collaboration;Database;Governance;cloud;Contact Center Services;mft;digital analytics;Document Management;Web hosting;Application Hosting;msbi;engineering | IT Service Offerings;IT Service Definitions;IT Descriptions;Service Costing;Chargeback Metrics;Service Fulfillment;IT Service Owner | In the IT Service Offerings you will find a list of various IT services offered to employees of The Hartford’s business systems. The IT Service Offerings include Service Definitions,Descriptions,Service Costing / Chargeback Metrics (if available),Service Fulfillment Metrics,Cost Saving tips and IT Service Owner contact information. Only Live or Planned services are listed. | Tech Support;Hartford Policies |
| TDAC: myTechExpress | Job Aid – Onboarding and RBAC Guidance for Non-Employees | https://thehartford.service-now.com/ess/?id=kb_article_view&sysparm_article=KB0018579&sys_kb_id=742a48a11b106d146d6a43b3b24bcbad&spa=1 | role;roles;matrix;profiles report;role-based;bam;dat;security;entitlement;access;policy;contractor | rbac | Access permissions are assigned to an RBAC role and then the RBAC role is assigned to the user by submitting a myTechExpress request for Security Access Request Service. | Tech Support;TDAC |
| TDAC: myTechExpress | Label An Outlook Email Using a PC | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=8f56dc3747eb891053b63838946d4351 | kb;knowledge;instruction;mte;sensitivity;security;classification;email;how;policy | sensitive email;email classification;secure email;mte outlook email;kb outlook email | As part of the Data Classification policy at The Hartford,it is required to label all emails sent using Outlook. The labeling process is extremely similar to the labeling process that occurs for other Office applications. | Tech Support;TDAC |
| TDAC: myTechExpress | Laptops – Connect to a Wireless Network | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0011303 | access;network;password;wireless;workplace;how;process;hoteling;kb;mte;knowledge | office wi-fi;wifi office;wifi in office;wifi kb;wi-fi kb;mte wifi;mte wi-fi | A wireless network lets you get online from more places. | Tech Support;Hartford Policies;TDAC |
| TDAC: myTechExpress | Logins for Devices Using MS Authenticator | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0035405 | thip;pin;biometrics;security;cloud;m365;azure;mobile;smartphone;microsoft office;mte;kb;knowledge | microsoft login;ms login;m365 login;mte m365 login;m365 login kb | Devices using Microsoft Authenticator require verification at certain intervals to stay in compliance with security controls. | Tech Support;TDAC |
| TDAC: myTechExpress | M365 Mobile Setup Checklist | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0035418 | mytechexpress;tech help;microsoft;mobile app;knowledge;article;mte;smartphone;ios;android;install;how | set-up checklist;setup checklist;mte mobile setup;mte mobile checklist;mobile checklist kb;mobile kb checklist | Microsoft Authenticator and Microsoft Outlook are the minimum required installs to access mobile mail after the users mailbox has migrated to Exchange Online. Blackberry Work will no longer work after migration is complete. | Tech Support;TDAC |
| TDAC: myTechExpress | Making an Outbound Call in Genesys Workspace | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036826 | genesys;workspace;work;space;call center;faqs;how;mte;phone;kb | outbound call;genesys call;calling out on genesys;outbound kb;genesys call kb;mte genesys call;mte genesys outbound | This video instructs you on how to make an outbound call in Genesys Workspace. | Tech Support;TDAC |
| TDAC: myTechExpress | Managed File Transfer (MFT) Requirements | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0017360 | mytechexpress;knowledge;article;mte;kb;tech help;policy;security;governance | file transfer kb;managed file kb;mte file transfer;mte managed file | This document must be completed and attached prior to submission for all Managed File Transfer New Requests that will be automated. | Hartford Policies;Tech Support |
| TDAC: myTechExpress | Manager Access | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036234 | voicemail;email;termination;employee;manager;kb;knowledge;policy;security;workplace;personal;onedrive;offboarding;faqs | mte access request;mte employee information;access request kb;employee information kb | Manager Access to Employee Voice Mail,Email,and Personal Drives. | Tech Support;TDAC |
| TDAC: myTechExpress | MS Outlook and How to Add a Shared Mailbox | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=266e44261bd51dd41f28a685624bcbf5 | mte;kb;how;knowledge;instruction;email;outlook | mte group mailbox;mte shared mailbox;shared mailbox kb;group mailbox kb | A Group Mailbox allows multiple people to send and receive email from the same email address. To have users added to (or removed from) one,submit a Group Mailbox Add or Remove Members request in mTE. | Tech Support;TDAC |
| TDAC: myTechExpress | MS Outlook and Tips for Cleaning Your Mailbox | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0011473 | cleanup;setup;process;email;how;kb;knowledge;mte;maintenance;self-service;size;send;receive;clutter | mte email cleanup;mte outlook cleanup;outlook cleanup kb;email cleanup kb | Tips for staying under your mailbox storage quota or removing clutter in the mailbox. | Tech Support;TDAC |
| TDAC: myTechExpress | MS Teams Cannot Hear Audio on Headset | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0035754 | process;meeting;headphones;headset;teams;audio;mte;kb;self-service;sound;headsets | mte jabra;jabra issue;mte headset;headset audio;headset kb;jabra kb | Why can I not hear any audio on Jabra Headset devices? | Tech Support;Operations;TDAC |
| TDAC: myTechExpress | MS Teams Recommended Headset List | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0035729 | procurement;meetings;headphones;hear;audio;headset;mybuy;teams;mte;kb;process;headsets | best headset;top headsets;ordering headsets;procurement headset;procure headset | What are the recommended headsets for MS Teams? | Tech Support |
| TDAC: myTechExpress | mTE Agent Chat and Overviews | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0033122 | faqs;how;chat;bot;it;support;instruction;atom | agent chat kb;mte agent chat | Agent Chat is a support chat tool within myTechExpress for people to chat with a Support Agent. Agent Chat is the replacement for Connect Support. Agent Chat copies the transcript and attachments to the Incident(s) created from the chat. | Training;Tech Support;TDAC |
| TDAC: myTechExpress | mTE in ITU Training Guide | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0029221 | reference;it;support;resources;mte;itu;instruction;kb;training | mte itu;itu mte;itu kb;mte training;mte learning | Links to all IT User training materials (myTechExpress CBTs,PowerPoints,Quick Reference Guides). | Tech Support;TDAC |
| TDAC: myTechExpress | myIT Center Overview | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=9f56a1d01b73b8906d6a43b3b24bcbf8 | knowledge;kb;mte;resources;it;support | my it center;myit;it center kb;mte it center | myIT Center is a program designed to make access to tools and resources easier. You can locate myIT Center on the desktop and various iConnect sites within The Hartford. | Tech Support;TDAC |
| TDAC: myTechExpress | Network Engineering – Domain Name Services | https://thehartford.service-now.com/ess?id=sc_cat_item&table=sc_cat_item&sys_id=d50e0e090fe03100414749bce1050ec5 | shorthand;short cut;shortcut;URL;redirect;tech help;mte;mytechexpress | host name;hostname;alias | New,Delete,Modify,and Alias requests. | Reference;Tech Support;TDAC |
| TDAC: myTechExpress | Onboarding Guide for Vendor Partners | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0013170 | profile;contact;identity;contractor;vendor;onboard;hire | vendor profile;contractor profile;vendor profiles;contractor profiles | The purpose of this document is to provide information for Vendor Partners who perform an Onboarding function. The guide is a tool to assist you with the onboarding and offboarding process. | Tech Support;TDAC |
| TDAC: myTechExpress | Onsite TechExpress | https://thehartford.sharepoint.com/sites/techexpress/SitePages/default.aspx | smartcard;guest wireless;wifi;reset;managed prints;login help | onsite tech support;break fix;loaner equipment;loaner laptop;mte laptop;loaner kb;techexpress onsite;onsite techexpress;office techexpress;techexpress offices;techexpress location;office tech support;techexpress in office | Receive fast,professional,personalized technical support when you need it most. Drop by and let us resolve your hardware or software problems or ask questions. When you are on the go,Tech Express is YOUR answer. | Tech Support;TDAC |
| TDAC: myTechExpress | Optimizing Your Computer | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0011478 | vmware;pc;mac;performance;self-service;mte;incident;maintenance;it;support;faqs;productivity;how;kb;knowledge;laptop;reboot;restart;shutdown | computer performance;computer issue;computer maintenance;laptop performance;mte running slow;running slow kb | Restarting the computer every day is a good Best Practice. By restarting the computer every day,it will save time,aggravation and possibly the loss of work if the computer freezes up or crashes at the wrong time. This includes VMware Sessions(Citrix Desktops),Laptops,Desktops,and TCR devices. | Hartford Policies;Tech Support;TDAC |
| TDAC: myTechExpress | Outlook and Anti-Phishing Reporting Procedure | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0011234 | security;network;cyber;firewall;spam;it;email;sensitive;pii;how;protocol;personal;mte;knowledge;kb;thip | anti-phishing;report phish;report spam;mte spam;spam kb | Spear-phishing is The Hartford’s number one employee-based threat. | Tech Support;TDAC |
| TDAC: myTechExpress | Portal and Saved Bundles | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0023295 | mte;kb;how;collaboration;procurement;process;service;faqs;instruction | saved bundle;bundle kb;mte bundle | Saved Bundles are a feature of the Service Catalog on the mTE Portal that allow users to save one or more catalog item (including all details) to re-order. This is beneficial if a user orders the same services together frequently. | Tech Support;TDAC;Reference |
| TDAC: myTechExpress | Procedure for a lost Badge \ Smart Card | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=23ea5f4f1b4d4510287e86a5624bcb6c | tech help;mte;mytechexpress;access;request;service;desk;incident;activate;deactivation;security;building;access | lost badge;smart card;new badge;activate badge | Write to CORP_SEC_HTFD@thehartford.com to report the lost badge and request a new one. They will print the new one and get it to the customer,as well as deactivate the lost badge. | Tech Support;Hartford Policies;TDAC |
| TDAC: myTechExpress | Recertify KB Articles | https://thehartford.service-now.com/ess/?id=kb_article_view&sysparm_article=KB0033861&sys_kb_id=fb0246f71bf5d1d06ed5ec22b24bcb49&spa=1 | mte;knowledge;how;instruction;learning;support;kb;reference | recertify;certify article;certify kb;knowledge author | Each article is due for recertification no later than the Next Review date and can be recertified at any time,which will then set the Next Review date to the next internal (default,9 months). | Ethics and Compliance;Tech Support;TDAC |
| TDAC: myTechExpress | Report a Data Incident | https://thehartford.service-now.com/ess?id=sc_cat_item&sys_id=897957bfdbcd6b80e563dda5ca9619f7 | cyber;attack;hacking;breech;pii;data;loss;theft;phishing | report an incident;it incident;data security incident;mte incident;incident kb | Employees are required to immediately report all situations involving potential loss,theft,exposure,or unauthorized access to data. This includes unauthorized access by an external third party (such as customers,3rd party service providers or other external individuals),or by an employee. | Tech Support;TDAC |
| TDAC: myTechExpress | RWP UPS how to order Surge Suppressor | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0016978 | how;faqs;procurement;mybuy;mte;knowledge;kb;office;equipment;setup | surge protector;apc ups;rwp bundle;suppressor;mte surge;mte protector | If you are having issues with your current APC UPS provided with your RWP bundle such as beeping or it no longer works,a surge protector can be ordered directly as a replacement directly through WB Mason via myBuy. | Tech Support;TDAC;Reference |
| TDAC: myTechExpress | Security Access Name Change | https://thehartford.service-now.com/ess?id=sc_cat_item&table=sc_cat_item&sys_id=66f1440cdb81b45097190825ca961976 | email;contact information;directory;profile;surname;first name;mte;request | name change;change your name;changing name;profile name | Select this service to request a Name Change to update an email address. Employees must update legal or preferred name in Workday prior to submitting this request. | HR;Operations;Hartford Policies;TDAC |
| TDAC: myTechExpress | Security Badge | https://thehartford.service-now.com/nav_to.do?uri=%2Fcom.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26sysparm_id%3Ddd5c6407dbad481070450c65ca961969%26 | building;access;badge;request | vendor badge;employee badge;building badge;replacement badge;physical badge;mte badge;badge kb | Request a security badge replacement. Provide the reason for the badge replacement. Replacements will be processed by the Corporate Security Department within 24 hours of the reported loss. | Tech Support;TDAC;Reference |
| TDAC: myTechExpress | Self-Report an Issue/Create an Incident | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0031632 | how;instruction;kb;incident;ticket;knowledge;mte;self-service;chat;chatbot;atom;service;catalog | app issue;app incident;self-report;create incident;create an incident;mte create;self report kb;self-report kb | When you report an issue,you are technically creating an Incident record (named INC1234567) for a relevant support group to review and address. | Tech Support;TDAC |
| TDAC: myTechExpress | Service Catalog | https://thehartford.service-now.com/catalog_home.do?v=1&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default&sysparm_view=text_search | tech help;mte;mytechexpress;self service;business applications;infrastructure;administration;self reporting;security access;software;workspace;hardware;permissions | service catalog | Services that can be fulfilled via automation or well-established remediation path. | Reference;TDAC;Tech Support |
| TDAC: myTechExpress | Service Catalog — Security Access | https://thehartford.service-now.com/com.glideapp.servicecatalog_category_view.do?v=1&sysparm_parent=7ed40a5e1bd83414c54ba645624bcb21&sysparm_no_checkout=false&sysparm_ck=e76a50df1b562d5c6d3c0e94604bcb7176e7a6841aa5a0c6f7b3b9e0a6c2362ed253bebb&sysparm_view=text_search&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default | active directory;racf;mainframe;tso;softcopy;lotus;add;remove;tech help;mte;mytechexpress | security access | Services to add,modify or remove access,such as active directory,lotus notes,mainframe,remote access and non-employee location,manager and department code updates. | Reference;TDAC;Tech Support |
| TDAC: myTechExpress | SNAGIT Editor | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0014743 | knowledge;mte;kb;support;ui;screenshot;screen;capture;techsmith;software center;tech;help;mytechexpress;article;procurement | snagit;snag it | Snag it is a screenshot program that captures video display and audio output. | Tech Support;Reference;Third Party;TDAC |
| TDAC: myTechExpress | Software Distribution Services | https://thehartford.sharepoint.com/:w:/r/sites/iConnect/WorkTools/Organization/SD/_layouts/15/Doc.aspx?sourcedoc=%7BEB3CFCC7-0D6E-4FC4-B9DB-F70F27E64D42%7D&file=PartnerProfile_FAQ.docx&action=default&mobileredirect=true | packaged apps;packaged software;download;chrome;3rd party;apps;software center | software download;download software;local apps;mte download;download kb | mTE clearinghouse for 3rd party software applications to your desktop. | Tech Support;TDAC |
| TDAC: myTechExpress | Software Store | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0023297 | apps;business applications;software;procurement;order;distribution;ritm;software center;download;install;kb;mte;how;knowledge;catalog | software store;mte software;software kb | How to use the Self-Service mTE Software Store. | Tech Support;TDAC;Reference |
| TDAC: myTechExpress | Submit a Request or Incident in the Service | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=0e29cfce1bfd411055e9a86a234bcb4b | mte;knowledge;how;instruction;learning;policy;it;support;kb | mte request;mte service catalog;service catalog kb;report in mte;report incident;submit incident;incident reporting | How to submit a Request or Incident within the Service Catalog Portal. | Tech Support;TDAC |
| TDAC: myTechExpress | Teams Audio & Video Recording Terms of Use | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=6141994c1bd0f410e01faedb234bcb6d | ms teams;conference;virtual;meetings;audio;video;recording;transcript;terms;conditions;kb;policy;what is;knowledge;mte | teams recording;record meeting;mte recording;recording kb | Before making an audio or video recording through Teams,you must certify that you have read and accepted the terms of use below (Terms of Use) and will at all times comply with them. | Tech Support;TDAC |
| TDAC: myTechExpress | Telephone Change Services | https://thehartford.service-now.com/nav_to.do?uri=%2Fcatalog_find.do%3Fsysparm_parent%3D%26sysparm_catalog%3De0d08b13c3330100c8b837659bba8fb4%26sysparm_catalog_view%3Dcatalog_default%26sysparm_processing_hint%3D%26sysparm_tsgroups%3D%26sysparm_view%3Dtext_search%26sysparm_parent_sys_id%3D%26sysparm_parent_table%3D%26sysparm_view%3Dcatalog_default%26sysparm_collection%3D%26sysparm_collectionID%3D%26sysparm_collection_key%3D%26sysparm_search%3DTelephone%2BChange%2BServices | workspace;genesys;contact center;handling;queue;calls;auto pickup;phone transfer;phone recording;mte help;techexpress;echopass | teams phone;workspace phone;change your phone;teams number;genesys number;my workspace number | Telephone Requests for Workspace(Genesys) and Microsoft Teams users. | Reference;TDAC;Tech Support |
| TDAC: myTechExpress | Telephone Requests for Genesys and MS Teams | https://thehartford.service-now.com/nav_to.do?uri=%2Fcom.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26sysparm_id%3D3b30c4470fc02a00d4b8317ce1050ee6%26sysparm_link_parent%3De2e1ac96db34cc5c70450c65ca96192a%26 | mte;request;process;form;workphone;telephony;telephone;directory;contact information;call center | change telephone;phone number change;change phone;genesys phone;genesys request;workspace number;workspace request;phone number support;change number;workphone;phone | Select this service if you are requesting changes to your telephone or have general questions about telephony. | Tech Support;TDAC |
| TDAC: myTechExpress | THIP Security Consulting Services | https://thehartford.service-now.com/ess?id=sc_cat_item&table=sc_cat_item&sys_id=1bf1ff060f5347c0414749bce1050e16 | tech help;mte;mytechexpress;information security;information protection | thip support;thip consulting;thip help | This service allows for resource assignment for IT Security or THIP consultation. | Reference;TDAC |
| TDAC: myTechExpress | Troubleshooting MS Teams Audio/Headset Issues | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0035738 | faqs;headphones;headset;issue;triage;self-service;conferencing;teams;kb;knowledge;how;mte;incident | headset issue;broken headset;headset support;headset guidance | What are some general things I can do to troubleshoot Microsoft Teams audio or headset issues? | Tech Support;TDAC |
| TDAC: myTechExpress | Unable To Play Voicemail | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0034702 | mte;knowlege;kb;why;faqs;avaya;phone;message;self-service | vm issue;voicemail error;vm error;vm playback;mte voicemail;voicemail kb | Why am I unable to play voicemail? | Tech Support;TDAC |
| TDAC: myTechExpress | Update Microsoft Outlook Distribution List | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0036090 | email;announcement;group;outlook;primary;secondary;owner;kb;mte;knowledge | distribution list;outlook distribution;mte distribution group;mte security group;security group kb;distribution group kb | Users who have been migrated to Exchange Online will no longer be able to manage email distribution lists directly from MS Outlook. Replacement functionality has been created within ARS. This can be accessed either from the ARS home page or at https://ArsProd/ArsAdmin/Hig/GetMyAdResources.aspx. | Tech Support;TDAC |
| TDAC: myTechExpress | Updating Phone in Workday | https://thehartford.service-now.com/ess?id=kb_article_view&sysparm_article=KB0034591 | hrsc;hr;service;center;kb;how;phone;process;self-service;mobile;mte | workday phone;changing phone;personal phone;mte phone change;phone change kb | How do I update my personal phone number in Workday? | Tech Support;TDAC |
| TDAC: myTechExpress | Uploading and Attachment to mTE | https://thehartford.service-now.com/ess?id=kb_article&sysparm_article=KB0021654 | tech help;kb;knowledge;article;incident;mytechexpress | file attach kb;mte attach file;mte file attachment;attachment kb | You can add attachment(s) when you submit a request through the Service Catalog module,or when you create new Incidents. | Tech Support;TDAC |
| TDAC: myTechExpress | Where is my Survey Link? | https://thehartford.service-now.com/ess?id=kb_article&sysparm_article=KB0011016 | tech help;mte;kb;knowledge;article;mytechexpress;feedback;chat;service;desk | it feedback;it survey;mte survey;it satisfaction;mte user survey;user survey kb | How to Respond to a Survey from a ticket related to your CTO Service Desk/TechExpress Chat experience. | Enterprise Data;Reference;TDAC |
| TDAC: myTechExpress | Workers’ Comp Bureau Access | https://thehartford.service-now.com/ess?id=sc_cat_item&table=sc_cat_item&sys_id=db45c4dd1b9728d0c54ba645624bcbe5 | tech help;mte;mytechexpress;access;request;service;desk;cdx;accct;ncci;regulatory | wc bureau;bureau access;wc access | This service is to request access to one of the 10 websites used for Worker’s Compensation. | Enterprise Data;Tech Support;TDAC |
| TDAC: PlanIT | https://thehartford.sharepoint.com/sites/planit/planIT%20Wiki/Home.aspx | infrastructure;architecture;it spend;applications;software;delivery;platform;data;governance;demand;portfolio | planit;plan it | PlanIT is based on a vendor product,Alfabet. It is used to track Applications,Business Processes and Architecture. | TDAC;Training |
| TDAC: Power Platform Quick Start Guide | https://thehartford.sharepoint.com/sites/PowerPlatformCoE/SitePages/PPCOE-Quick-Start-Guide.aspx | process;how;app;coe;m365;flow;automate;ppcoe;M365;app maker;guidance;best practice;compliance;governance;FlowAdminService1;power apps;power automate;introduction;power bi | learn power platform;intro to power platform;power platform governance | Power Platform may be used when all data,identities,and connections already reside within the M365 environment. | TDAC;Training |
| TDAC: Power Platform Solutions Guide | https://thehartford.sharepoint.com/:w:/r/sites/PowerPlatformCoE/_layouts/15/Doc.aspx?sourcedoc=%7B1F841855-B78E-4A8B-91DC-79BB9A4C2A0D%7D&file=Power%20Platform%20Solutions.docx&action=default&mobileredirect=true | process;how;guidance;solution;settings;app;coe;m365;flow;automate;ppcoe | power platform solutions;solution setting;environment variable | Ste-by-step instructions for creating list(s) in your site. One should be for Production,one for Dev/Testing. You’ll use Environment Variables to set the correct List to use for your App and Flow(s) when the solution is imported to the environment(s). | Training;TDAC |
| TDAC: Preparing to take the AWS Cloud Practitioner Test | https://thehartford.sharepoint.com/sites/blog-swe/SitePages/Study-Notes-for-the-AWS-Cloud-Practitioner-Exam.aspx | aws;training;certification;software;engineering;ecs;eks;sdk;cli;api | cloud exam;cloud practitioner;aws test;aws exam;cloud test | Those who become certified will have a broad understanding of the services AWS offers,with some deeper knowledge about setting up basic EC2 instances with storage and secure access. | Tech Support;TDAC |
| TDAC: SharePoint TechExpress | https://thehartford.sharepoint.com/sites/collaborationexpressteam/sitepages/sharepoint-and-power-platform-tech-express.aspx | sharepoint;help;support;triage;helpdesk;collaboration;express;power platform | sharepoint techexpress;tech express sharepoint;platform techexpress;platform tech express;sp techexpress;sp tech express | TechExpress and the SharePoint Collaboration Services have joined forces to help you with all things SharePoint. Come join us on our open bridge Teams call every Tuesday and Thursday from 11am->1pm ET. | Training;TDAC |
| TDAC: TechExpress | https://thehartford.service-now.com/ess | tech support;portal;incident;ticket;kb;service catalog;it help;it helpdesk;it support;help desk;it services;helpdesk;tech help;technology support;school device;device setup;login help;log in;password reset;tech support hours;forgot password;school password;reset my password;faqs;device;wifi | service now;servicenow;my tech;techexpress;mytechexpress;mte | Welcome to the myTechExpress Portal. | Operations;TDAC |
| TDAC: Technology,Data,Analytics,and Cyber Central | https://thehartford.sharepoint.com/sites/techwide | home;enterprise;lob;organization;landing | tdac;chief information office;cio;cto;techwide | iConnect Home | The home site and landing page of The Technology,Data,Analytics,and Cyber Organization. | Communities;Enterprise Data;TDAC |
| TDAC: Telephony | https://thehartford.sharepoint.com/sites/telephony/SitePages/default.aspx | telephony;call center;contact center;workspace | genesys;ani | Welcome to the Genesys Telephony SharePoint Site featuring a new look,new content,and easier to find documents. | Enterprise Data;Restricted Access;TDAC |
| TDAC: TSMP Cloud Program (Restricted Access) | https://thehartford.sharepoint.com/sites/TSMP_Cloud_Foundation | cloud;transformation;program | tsmp;cloud foundation | This is the execution phase for the TSMP Cloud Foundation and delivery on the Cloud Transformation. | Enterprise Data;TDAC |
| TDAC: Welcome to Archer | http://archer.thehartford.com/apps/ArcherApp/Home.aspx | operational risk;planit;plan it | archer | Management of operational risk areas. | WorkTools;Tech Support |
| TDAC: Work Tools | Wifi Access | https://thehartford.sharepoint.com/:w:/r/sites/LocalOffice-SanAntonio/_layouts/15/Doc.aspx?sourcedoc=%7B5A20CDE4-FDB5-4D68-A975-BC39926CEC71%7D&file=The%20Hartford%20Visitor%20Internet%20Password.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | building;access;network;login;internet;visitor;facilities | wifi access;wifi password;wifi pw;hig wifi;hartford wifi;office wifi;visitor login;visitor wifi;visitor internet | Password to login to HIG Wifi in Hartford offices. | Ethics and Compliance;Third Party |
| TDAC: EnterpriseDevOps | https://thehartford.sharepoint.com/sites/EntDevOps | model;devops;cloud;migration;segregation;deployment;maturity;sdf;ace;scout | devsecops;dev sec ops;camp models;enterprisedevops;enterprise dev ops;enterprise devops | Our mission is to enable a one team culture with required skills in Application Development,Security,and Operations to deliver Business Value with speed,quality,and low operational overhead. | Enterprise Data;TDAC |
| TDAC: myTechExpress | Troubleshooting with Monitors | https://thehartford.service-now.com/ess?id=kb_article_view&table=kb_knowledge&sys_kb_id=0eb91ccd1bafd91493066316624bcb88 | signal;docking;indicator;resolution;reset;cable;screen;signal;adjustment | monitor support;monitor help;monitor troubleshooting | Support Matrix for troubleshooting,tech support,and procurement policies addressing monitors. | Tech Support;TDAC |
| TDAC: myTechExpress | How-to Install Software | https://thehartford.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0036829 | install;installation;status;completion;retry;restart;self-service | software center;request software;requested software | How-to Install Software from the myTechExpress Software Catalog. | Tech Support;TDAC;Reference |
| TDAC: Cyber Resiliency | https://thehartford.sharepoint.com/sites/CyberResiliency | disaster recovery;runbook;cyber testing;vdi;slt;stm;restoration;control center;service tier;event scenario | it resiliency;recoverability;cyber command | Our mission is to deliver and execute a IT Cyber Resiliency Program that enables efficient restoration of The Hartford’s IT services to an operational state in the event of a data center security event. To create,maintain and execute against a comprehensive IT Resiliency Roadmap that aligns to industry best practices. | Ethics and Compliance;TDAC;Communities |
| TDAC: Tech Catalyst Program | https://thehartford.sharepoint.com/sites/tech-learning/SitePages/Tech-Catalyst-Progam.aspx | edo;learning;career;ldp;hartcode;development;talent;software;recruitment;data engineering;software developer;education;learning | tech catalyst;techcatalyst | An exciting program that teaches interns and new hires Software and Data Engineering skills. | Training;TDAC |
| TDAC: HartCode Academy Engineering Bootcamp | https://thehartford.sharepoint.com/sites/developer/SitePages/HartCode-Academy-Engineering-Bootcamp.aspx | academy;boot;camp;hart;code;programming;skills;career;tech;advancement;bundled;jof family;engineering;learning;software developer | hartcode academy;hart code academy | The HartCode program is a clear demonstration of The Hartford’s commitment to investing in the development of its people,creating new and exciting career paths in technology,a function that is central to the success of our enterprise. | Training;TDAC |
| TDAC: HartCode Academy & Alumni Portal | https://thehartford.sharepoint.com/sites/hcaaportal | cut-off;kickoff;program;deadline;participation;academy;hca;members;talent;career;growth | alumni portal;hca portal | 2023 marks the sixth year for HartCode Engineering Academy at The Hartford! The 18- to 20-week immersive bootcamp program is open to all Hartford employees interested in learning new application development skills to prepare for roles within Technology delivering new capabilities to our customers and employees. | Training;TDAC |
| TDAC: Tech,Data,Analytics & Cyber Talent Development | https://thehartford.sharepoint.com/sites/tech-learning | learning;career;ldp;hartcode;development;talent;software;recruitment;data engineering;software developer;tech catalyst;hartcode | tdac talent;tech development;tech talent;tech talents | The Tech,Data,Analytics and Cyber Organization is committed to providing employees with opportunities to grow. This culture of continuous learning allows us to innovate within our teams and provide The Hartford with the best solutions for our customers and employees. | Training;TDAC |
| The National Association of Insurance Commissioners (External) | https://content.naic.org/ | industry;lobbying;legislation;consumer;trade;association | naic;insurance commissioners | The National Association of Insurance Commissioners (NAIC) provides expertise,data,and analysis for insurance commissioners to effectively regulate the industry and protect consumers. | Training;Underwriting;MLC |
| UW: CORE Underwriter Training | https://thehartford-my.sharepoint.com/personal/peggy_baker_thehartford_com/_layouts/15/stream.aspx?id=%2Fpersonal%2Fpeggy%5Fbaker%5Fthehartford%5Fcom%2FDocuments%2FRecordings%2FSave%20the%20Date%20%2D%20CORE%20Info%20Session%20%2D%20Details%20to%20Follow%2D20220513%5F133122%2DMeeting%20Recording%2Emp4&ga=1 | self-paced;instructor;course;learning;career path;skilling;development;video | core training;learn underwriting;learning uw | Interested in Underwriting? Commercial Onboarding and Risk Education (CORE) is an exciting and challenging program in Middle and Large Commercial (MLC) where people who are new to the Insurance Industry or those who are wanting to explore a new career path can learn about Underwriting in MLC. | Underwriting;Communities;Corporate |
| UW: DEI (Restricted Access) | https://thehartford.sharepoint.com/sites/OCUODEITeam | dei;policy;erg;ergs;leaders;pillars | ucuo dei;ucuo diversity;ucuo erg;erg ucuo | The OCUO DE&I team focuses on implementing strategies to increase inclusive behaviours and culture within our organization. Learn about the Hartford’s Employee Resource Groups,read our quarterly newsletters,and see our upcoming events. | Risk Engineering;Underwriting;Corporate;Restricted Access |
| UW: DEI Council | https://thehartford.sharepoint.com/:p:/r/sites/Diversity/_layouts/15/Doc.aspx?sourcedoc=%7B80B56914-4C4A-471F-9A79-FB4E70628EF8%7D&file=OCUO%20DEI%20Council%20Pillars%20070121.pptx&action=edit&mobileredirect=true | dei;diversity;engagement;erg;leadership;behaviors;erm;career | uw dei;uw diversity;uw erg;erg uw;ergs uw;uw ergs;ocuo dei;ocuo diversity | OCUO DEI Council Pillars. | Communities;Reference;Underwriting |
| UW: Emerging Insurance Risk | https://thehartford.sharepoint.com/sites/eirsrcouncil/SitePages/default.aspx | political;disease;tech advances;bodily injury;regulatory;shortage;resistance;cyber;wearable;iot;firearms;marijuana;underwriting | insurance risk;emerging risk | Emerging Insurance Risk identifies,analyzes and responds to new and developing insurance risks that present a potentially significant impact to The Hartford’s insurance products,but which have not yet developed adequate loss history and experience in order to evaluate for underwriting,loss control and pricing. | Underwriting |
| UW: Finance: Bond Connect | https://thehartford.sharepoint.com/sites/bondconnect/SitePages/BondConnect.aspx | performance;compliance;underwriting;sales;p&l;quality;1step | bondconnect;bond connect;hartford bond;bondit;bond sales | Hartford Bond: Winning relationships with our customers,agents,people and our company. | Leaders;Underwriting |
| UW: Hartford Council of Underwriters | https://thehartford.sharepoint.com/sites/HCofU | landing;central;portal;underwriting;underwriters;cuo;ucuo;underwriting | hcou;hcofu;uw guidance;uw overview;underwriting guidance;underwriting overview;underwriting info;uw info;uw org;underwriting org;underwriting organization;uw organization;uw resources;underwriting resources | The Mission of The Hartford Council of Underwriters strives to cultivate and communicate a shared Hartford Underwriting Culture focused on delivering sustained Underwriting Excellence across the enterprise. | Underwriting |
| UW: Meet UCUO Leadership | https://thehartford.sharepoint.com/sites/underwriting-central/SitePages/Meet-CUO-Leadership.aspx | reporting;management;leaders;underwriting | uw leaders;ucuo leaders;ucuo leadership;underwriting leaders | Reporting structure of the Underwriting Chief Underwriter Office. | Underwriting;Sales and Distribution;MLC |
| UW: National Accounts and Pricing Guide | https://thehartford.sharepoint.com/:w:/r/sites/NAFieldPortal/_layouts/15/Doc.aspx?sourcedoc=%7BC9012C59-682F-4A99-89E4-FA4644ADF01A%7D&file=2022%20UPG%20-%20FINAL.docx&action=default&mobileredirect=true | cross sell;territory;cockpits;pricing;deposits;commitment;touchpoint;new business;collateral;ucuo;credit;commlines;field;home office | underwriting pricing;uw pricing;pricing guide;upg | The Underwriting and Pricing Guide serves as the primary resource for National Accounts positional information. | Underwriting;Sales and Distribution;MLC |
| UW: National Accounts Portal | https://thehartford.sharepoint.com/sites/NAFieldPortal/SitePages/National%20Accounts%20Home%20Page.aspx | cross sell;territory;cockpits;pricing;upg;deposits;commitment;touchpoint;new business;collateral;ucuo;salesforce | national account;national accounts | Current news,performance management,and development,and Underwriting resources. | Third Party;Reference;Underwriting |
| UW: NU Resource Center (External) | https://www.nationalunderwriter.com/ | uw;documentation;regulatory;trade;industry;insurance | national underwriting;nu resource;national underwriter;nu resources;fc&s;p&c;taxation | For over 120 years,National Underwriter,a division of ALM Media,LLC has been the first in line with the targeted tax,insurance,and financial planning information you need to make critical business decisions. | iConnect;Underwriting |
| UW: Office of Global Chief Underwriting Officer | https://thehartford.sharepoint.com/sites/underwriting-central | uw;central;landing;portal;home;underwriting;cuo;hcou | ocuo home;underwriting office home;chief underwriting home;underwriting office central;ocuo central;chief underwriting central;ocuo iconnect;underwriting office iconnect;chief underwriting iconnect;ocuo org;underwriting office org;chief underwriting org;ocuo organization;underwriting office organization;chief underwriting organization;uw home;uw portal;uw central;uw landing;uw iconnect;underwriting central | iConnect Home | The Office of the Global Chief Underwriting Officer (OCUO) enables The Hartford to become a best-in-class underwriting company and helps the businesses achieve Underwriting Excellence. | Training;Underwriting |
| UW: Quality Assurance Team QAT | https://thehartford.sharepoint.com/sites/QualityManagement/SitePages/default.aspx?OR=Teams-HL&CT=1640112683280 | assurance;quality;standards;guidelines;underwriting;underwriting;livestock;documentation | review guide;qm reviews;qat | This site provides access to the underwriting quality applications,the Quality Review Guide reference library and the Quality Standards and Guidelines. | Leaders;Underwriting |
| UW: Ross Fisher’s blog | https://thehartford.sharepoint.com/sites/blog-ross-fisher | p&c;underwriting;underwriting;blog;elt;executive | ross fisher;uw leadership | Ross Fisher’s blog. | Underwriting;Training |
| UW: Training Resources | https://thehartford.sharepoint.com/:p:/r/sites/HCofU/SiteAssets/SitePages/Training-Support/UW-Training-Program-Participation.pptx?d=w7970dcc030494ac0aab36673e4c7b577&csf=1&web=1&e=8f6LXa | uw;learning;course;overview;national accounts;sweet spot;sweetspot;ucuo | underwriter training resources | The Hartford Council of Underwriters overview,promotion,and our role as council members. | Communities;Underwriting |
| UW: UA/Crit Organizational Community | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/groups/eyJfdHlwZSI6Ikdyb3VwIiwiaWQiOiIxMTgyNzk3NDk2MzIifQ/new | uw;criticism;claims;ops;volunteer | underwriting assistants;uw assistants;ua crit;ua/crit | Our purpose is to openly connect and engage within our teams and across the organization,share knowledge,collaborate ideas,create connections and build a strong network. | Sales and Distribution;Underwriting |
| UW: Water Damage Prevention | https://thehartford.sharepoint.com/sites/WaterDamagePrevention | risk;insured;engineering;sensor;iot;tech;policyholder;mlc;flooding;underwriting | water damage | To help reduce the risk of losses due to water damage,we’re partnering with water sensor technology providers to install water sensors on our policyholder’s properties. | Underwriting;Training |
| UW: Why Underwriting? | https://thehartford.sharepoint.com/sites/HCofU/SitePages/-Why-Underwriting–.aspx | uw;recruit;career;overview;ucuo;pattern;demographics;plan design;lifelong;blog | underwriting career;underwriting skills;uw path | At the center of every good or bad decision is the Underwriter. This is a responsibility that should be taken personally and carried as a badge of honor. | WorkTools;Hartford Policies |
| WorkTools: Animals in the Workplace Policy | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444598266092&pagename=HRO/Page/GeneralContent | safety;protocol;health;facilities;ada;emotional support;accommodation | pets at work;pets in office;animals at work;pets in workplace;office pets;animals in the workplace | Animals are prohibited from all Hartford facilities and premises with the exception of certified service animals and working animals. | Operations;WorkTools |
| WorkTools: Aramark Cafe | https://thehartford.aramarkcafe.com/ | cafe;lunch menu;meals;dining;flik;dining menu;cafe menu;dining hours;lunch hours | cafeteria;office lunch;office dining | The Hartford Dining Services. | Operations;WorkTools |
| WorkTools: B-Safe | https://thehartford.sharepoint.com/sites/corporate-security#b-safe-line-1-877-552-7233 | safety;protocol;health;facilities;workplace;emergency;911;disruption | B-Safe;bsafe | If you need to report your safety to The Hartford please use the B-Safe line. This is a 24-hour toll free number that should be used by employees to report an emergency or request assistance,report their personal safety in the event of a major business disruption or emergency situation and listen to updates for an event. | Reference;WorkTools |
| WorkTools: Building Service Requests | https://sso.mainstreamsasp.com/PRD00145CRS/ | workplace;workspace;cube;hoteling;office;power;electrical;locks;keys;plumbing | janitorial;physical plant;cbre;building services | CBRE Database | WorkTools;Operations;Ethics and Compliance |
| WorkTools: Enterprise Procurement Policies | https://thehartford.sharepoint.com/sites/SupplierRiskGovernance | enterprise;procurement;supplier;governance;sourcing | supplier risk home;supplier governance home;supplier policy home;supplier risk iconnect;supplier governance iconnect;supplier policy iconnect;supplier risk central;supplier governance central;supplier policycentral;supplier risk org;supplier governance org;supplier policy org;supplier risk organization;supplier governance organization;supplier policy organization | Our Mission is to provide best practices across the enterprise to manage suppliers in a consistent manner through common processes,information,and organizational roles. | Reference;Operations;WorkTools |
| WorkTools: Equipment Removal Form | https://thehartford.sharepoint.com/sites/corporate-security/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fcorporate%2Dsecurity%2FShared%20Documents%2FFacilities%2FEquipment%20Removal%20Form%2Epdf&parent=%2Fsites%2Fcorporate%2Dsecurity%2FShared%20Documents%2FFacilities | workspace;mouse;cords;docking;monitor;keyboard;charger;workstation | equipment removal;computer removal;removing equipment;removing office;desk cleanup | Computer hardware and accessories removal form. | Operations;Third Party;WorkTools |
| WorkTools: Facilities Management Service Request | https://sso.mainstreamsasp.com/PRD00145CRS/Dashboard.aspx | janitorial;facilities;request;form;office;workplace;cold;hot;locks;access;building | facilities management;facilities request;facilities services;facility services;office services;building request;facility request;too hot;too cold;shred bins;plumbing | Facilities management service request portal. | Reference;Operations;WorkTools |
| WorkTools: Facility Access | https://thehartford.service-now.com/ess/?id=sc_cat_item&sys_id=3e0ec12ddbfcc81c70450c65ca96193c | corporate security;request;approval;badge;mte;facilities;building | card reader;visitor access;visiting the hartford;guest pass;guest visit;guest access;building access;office access;facility access;building pass | Request access to a facility or a reader category for your ID card/badge. | Reference;Training;WorkTools |
| WorkTools: FAQs | Hartford and Windsor Fitness Centers Reopening Plans | https://thehartford.sharepoint.com/:w:/r/sites/LocalOffice-Hartford/_layouts/15/Doc.aspx?sourcedoc=%7B73AAF447-81E2-4399-A95B-EE13019B79E6%7D&file=Fitness-Centers-Reopen-FAQs-FINAL-030922.docx&action=default&mobileredirect=true&DefaultItemOpen=1 | checklist;faq;process;guidance;instructions;timeline;facilities;cdc;pandemic;covid;wellness;wellbeing;onsite;exercise;class;rower;treadmills;ellipticals | fitness center faqs;office gym faqs;workout room faqs | When is the Hartford Fitness Center re-opening and what hours will it be open? | Enterprise Data;Third Party;Reference;WorkTools |
| WorkTools: FC&S Bulletins | https://onlinelibrary.nuco.com/my-bookshelf | bookshelf;library;nuco;reference;insurance;archive;search | nu online;nu library | NU Online Library. | Employee Benefits |
| WorkTools: Fidelity Planning and Guidance Center | https://nb.fidelity.com/public/nb/default/home?option=WorkplacePlanning | retirement;counseling;personal finance;financial planning;estate;college | fidelity planning;fidelity guidance | Whether you’re looking to plan for retirement,college,or something else,you can use the Planning & Guidance Center to build a clear plan and an investment strategy around your goals. | WorkTools;Operations |
| WorkTools: Guest Parking | http://wad1dbmhp2011/guestweb/ | facilities;security;badge;access;guest;pass;visitor | visitor parking;guest parking;register visitors;parking request;registration;parking access | Visitor registration for building access. | Ethics and Compliance;Operations;WorkTools |
| WorkTools: H1B Visa and Documentation | https://thehartford.sharepoint.com/sites/iconnect/WorkTools/tools/ContractLabor/H1BVISA/Forms/AllItems.aspx | visa;immigration;eligibility;employment;law;international;contractors;governance | h1b;supplier labor | Visa Template and Documentation Process Documentation in Supplier Risk Governance Portal. | Hartford Policies;WorkTools |
| WorkTools: Health,Community,Environment & Workplace Safety | https://hronline.thehartford.com/sites/Satellite?c=Page&cid=1444683259566&pagename=HRO/Page/GeneralContent | retaliation;violence;tobacco;harassment;abuse;contagious;slavery;ada;safe space;workplace;safety;employee;office;protocols | safe environment;workplace safety | At The Hartford,we are committed to maintaining an equitable,healthy and safe work environment so that each employee can perform at their best. | WorkTools;Third Party |
| WorkTools: myBuy | https://thehartford.sharepoint.com/sites/myBuy | my buy;buy;procurement;purchasing;contracting;sourcing;mailroom;express;freight;overnight;shipping;purchase order;my orders;view pending orders;place a purchase order;create a purchase order;view recent requests;po | mybuy home;ariba home;ebuy home;mybuy central;ariba central;ebuy central;mybuy iconnect;ariba iconnect;ebuy iconnect;mybuy org;ariba org;ebuy org;mybuy landing;ariba landing;ebuy landing | Purchasing and contracting application of The Hartford. | Hartford Policies;HR;WorkTools |
| WorkTools: Nonresident State Income Tax Program | https://thehartford.sharepoint.com/sites/ssre-central/SitePages/Nonresident-State-Income-Tax-Program.aspx | state;income;tax;taxes | nonresident;nrsit | Business travel for employees may include work performed in a state(s) other than the one(s) in which they typically work or live. | Employee Benefits |
| WorkTools: Perks at Work | https://www.perksatwork.com/login | rewards;recognition;gifts;shopping;merit;purchase | perks | An employee perks program that sources perks that matter to help you live a better and healthier life. | Reference;WorkTools |
| WorkTools: QuestionBank Assessment and Survey Center | http://learn/Assessment/default.cfm | survey;feedback;challenge;reporting;learning technology | questionbank;question bank;survey tool | This tool will assist you with quickly and easily creating and disseminating assessments. Robust reports allow you to view results and analyze the quality of your questions. | Operations;WorkTools |
| WorkTools: Reserving Office Hotel Space | http://i-library.thehartford.com/EnterpriseOps/EOSSCommunications/RWP%20Reserving%20a%20Hotel%20Space%20-%20CT%20Offices.pdf | remote;hoteling;office;workstation;hybrid;workplace;reserve;reservation;onsite | hotel space;hoteling | Reserving a hotel space in Connecticut offices. | WorkTools;Third Party |
| WorkTools: Rewards & Recognition Program | https://cloud.workhuman.com/microsites/t/home?client=hartford&setCAG=false | rewards;recognition;ovation;praise;spotlight;peer;better;courageous;redeem;recognize;shout out;shoutout | rewards and recognition;rewards & recognition;peer recognition;recognize a teammate | This is an enterprise-wide reward and recognition program for employees to award and recognize each other for living The Hartford Behaviors and contributing to our mutual success. | WorkTools;Operations |
| WorkTools: Security Questions | https://thehartford.sharepoint.com/sites/corporate-security#general-security-questions | safety;protocol;health;facilities;workplace | security question;building security;security help;call security | Helpline for general security questions addressing Hartford facilities. | WorkTools;Marketing and Communications |
| WorkTools: Strategic Sourcing | https://thehartford.sharepoint.com/sites/ssre-central | sourcing;procurement;vendor;supplier;contractor;invoice;real estate;spend;facilities | strategic sourcing central;strategic sourcing iconnect;strategic sourcing home;strategic sourcing landing;strategic sourcing org;strategic sourcing organization;ssre home;ssre central;ssre iconnect;ssre landing;ssre org;ssre organization | iConnect Home | Landing page of Strategic Sourcing Unit within the SSRE Site Family. | Reference;WorkTools |
| WorkTools: Tools & Policies at The Hartford | https://thehartford.sharepoint.com/SitePages/policy-pages/landing.aspx | knowledge;reference;resources;faqs;repository;database;libraryrmation;access;search;bookmark | tools and policies;policies and tools;tools & policies;policies&tools | iConnect Tools and Policies has been updated to reflect the sites,pages,and documentation that comprises all cross-enterprise resources of The Hartford. Each item leads to an updated link of commonly referenced forums,authoritative sources,and systems of record. | Training;WorkTools |
| WorkTools: Travel & Expense Learning Center | https://thehartford.sharepoint.com/sites/ExpenseReport/SitePages/default.aspx | peoplesoft;learning;credit card;travel expense;t&e;preferred vendors;controller;faqs;expense;reporting | payment processing | Travel and Expense Learning Center. | WorkTools;Operations |
| WorkTools: Workforce Management Time Off | https://thehartford.sharepoint.com/sites/wfm-time-off | workforce management time off;time off;pto;small commercial;pl | wfm pto;sc pto;personal lines pto;small commercial pto;wfh sc;wfh pl | Landing page for Small Commercial and Personal Lines PTO Portals. | Communities |
| Yammer TOPICS: ERG Appreciation Week | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2NzQwOTY4MjQzMiJ9/all | engagement;erg;event;sponsor;employee | erg appreciation;erg recognition | Yammer TOPIC addressing week devoted to ERGs. | Communities |
| Yammer TOPICS: ERG Events | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2NjQ3MDc1NjM1MiJ9/all | calendar;sponsor;engagement;erg;dei;diversity;event | erg events;erg schedule;erg calendar | Yammer TOPIC addressing ERGs. ERGs bring people with unique and different perspectives together to influence positive change for the company. They are a major component of our Diversity & Inclusion strategy and help drive employee engagement and retention. | Communities |
| Yammer TOPICS: iConnect Migration | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2NjQ1NDExODQwMCJ9/all | migration;m365;platform;cloud;sharepoint;brand;modern | iconnect migration | Yammer TOPIC addressing all app,design,branding,coding,and support model changes related to retiring of on-premises SharePoint and transition to M365 platform. | Communities |
| Yammer TOPICS: iConnect Organizations | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2ODU3OTY1NTY4MCJ9/all | org;lob;department;business;unit;publishing;what is | iconnect org;yammer organizations;yammer orgs | Yammer TOPIC addressing the lines of business,functional units,and operations (work tools) that comprise the enterprise tier of iConnect publishing. | Communities |
| Yammer TOPICS: iConnect Publishing | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2Njg5NDM2NDY3MiJ9/all | iconnect;publishing;blog;news;how;orgs;notifications;design;modern;sharepoint | iconnect publishing;iconnect publisher | Yammer TOPIC addressing templates,layouts,stylings,imagery,and publication tools for managing news articles,blogs,and pages in iConnect. | Communities |
| Yammer TOPICS: MLC DEI | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2NzEyNTA1MTM5MiJ9/all | middle and large;middle & large;mlc;diversity;erg;dei;engagement | mlc dei yammer;dei mlc yammer;mlc dei community;yammer dei | Yammer TOPIC addressing Middle and Large Commercial programs and engagements in support of The Hartford’s Diversity,Equity,and Inclusion initiatives. | Communities |
| Yammer TOPICS: Multi-generational Ally | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2ODk4ODc0Nzc3NiJ9/all | multi-generational;ally;erg;engagement;badge | generational ally | Yammer TOPIC addressing a person that advocates across generation to facilitate understanding and partnership. | Communities |
| Yammer TOPICS: PRIDE Ally | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2NjYxMTIyNDU3NiJ9/all | ally;badge;erg;engagement;what is;pride;lgbtq | pride ally;ally pride | Yammer TOPIC addressing PRIDE ERG support of The Hartford’s Ally Badging program. | Tech Support;Reference;Communities |
| Yammer TOPICS: Using Topics in Yammer | https://thehartford.sharepoint.com/sites/blog-marc-solomon/SitePages/Using-Topics-in-Yammer.aspx | yammer;tagging;search;classification;hash;tag;hashtag;social;esn;news;feed | topics | Topics are a commendable stop-forward for tagging your posts to a specific subject,planned event,common interest,or recurring process. | Communities |
| Yammer TOPICS: Video Settings | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2NzMzMjk3MjU0NCJ9/all | video;how;skype;sharepoint;migration | vidizmo | Yammer TOPIC addressing issues related to staging and playback of videos in M365. | Communities |
| Yammer TOPICS: Whats an Ally? | https://web.yammer.com/main/org/thehartford.onmicrosoft.com/topics/eyJfdHlwZSI6IlRvcGljIiwiaWQiOiI2NjkzNDIyNjk0NCJ9/all | engagement;badge;employee;erg | ally topic;defining allies | Yammer TOPIC addressing employees who are committed to: (1) creating an environment where differences are openly recognized,discussed and respected;and (2) promoting behaviors in the workplace that are accepting of all Ally groups within The Hartford. | Communities;Training |
| Yammer TOPICS: Yammer Tips | https://thehartford.sharepoint.com/sites/iconnect-coe/SitePages/Yammer-With-Purpose–10-Best-Practices-for-Managing-Your-Enterprise-Social-Life-at-The-Hartford.aspx | yammer groups;yammer communities;yammer request;news feed;newsfeed | yammer help;yammer support;yammer tips | The best ways to self-manage your use of our ESN (Enterprise Social Networking) capabilities. | Communities;Reference |
| Yammer: iConnect Home | https://web.yammer.com/main/feed | yammer online;yammer login | communities home;iConnect communities home;yammer home;esn home;enterprise social home;iConnect communities iconnect;yammer iconnect;esn iconnect;enterprise social iconnect;communities iconnect;yammer central;esn central;enterprise social central;communities central;iConnect communities central;yammer landing;esn central landing;enterprise social landing;communities landing;iConnect communities landing | iConnect are hosted on Yammer,an enterprise networking tool that helps you connect and engage across The Hartford. | Communities;Tech Support |
Category: Uncategorized
The Black Hole of Blindspots
Part Two: Taken Unawares
Self-identifying With Those We Investigate
“The whole purpose of education is to turn mirrors into windows.”
Sidney J. Harris
In our last segment, we grappled with those elements of blindspots that exceed our grasp of our influence as researchers. We looked at our limits of imagination, perspective-taking, and the obstacle of wish-fulfillment as areas in need of greater self-awareness and pro-active monitoring of tendencies that can undermine our effectiveness as researchers. In part two, we explore the more personal level of coming to terms with our blindspots: What that looks like in the context of “business as usual.”
How can can take our own shortcomings on-board? Where does this help us to raise our game as researchers, both in the conducting of our cases and reporting of our findings? What does it mean to become an expert at our own failings?
That too is a mastery over blindspots. One that saves us from repeating the temptation to go it alone when there’s a collaborator who can lead where we will falter.
Flattering Ourselves
Not everyone swipes their badge and descends into their fortified bunker or a fortress dressing up as avatars for a theoretical confrontation. So how do we make this real? How does this play out on a more personal level? More to the point: How do we assess the probability of these imagined events actually visiting us in the future? Are we privileging our own self-importance? Are we inflating the box office appeal of us starring in our own video game cinema? Virtual reality headset not included!
One of the firsthand experiences we all walk away from is the kind we go to great lengths not to experience again. That sense of dread and avoidance at-all-costs comes from events we consider beyond our control, even our comprehension. We know where to find our personal shutoff valves. We know where to run for safety, to wrestle back control from a daunting adversary, or the chaos that sends us fleeing its crushing, oversized footprints.
But what happens when these grim outcomes are in reach and we’re the last to know? What happens when we’re oblivious to these looming dangers, until the menace is upon us? Our lack of awareness and preparedness can amplify the pain. There’s no hunkering down or shelter to seek when the moment of dread arrives arm-and-arm with our own ignorance (and search history). There is no transitional period from the blow to the head to crashing said head to the hard, frosty floor.
Coming to Blows With Our Demons
It’s not just cushioning the blow that should concern us. It’s the gnawing realization that the factors leading to this sneak attack were conspiring in broad daylight right under our congested sniffers. We can’t blow the cover of every closed door meeting. The challenge is for our dismay to move beyond our wounded pride to a front row seat of our own gullible, unsuspecting nature. That’s the show worth watching long after the element of surprise recedes. Confronting one’s vulnerabilities benefits us in two ways as researchers:
1. A wider recognition of our personal blindspots
2. An enhanced appreciation for the people we investigate
These sobering and ultimately enriching lessons carries us beyond the limitations of our own risk avoidance. It moves us past the shortness of breath and imagination that comes with being spooked. It elevates us beyond our own instincts for self-preservation and summons powers normally associated with superheroes. We can walk through the walls of closed door meetings. We can better handle the aggressive language of the alleged suspects in their defensive crouches. We sidestep the familiarity traps that befall the prisoners of self-imposed comfort zones.
As outsiders, we’re less prone to the rising pressure of maintaining a code of silence. We are not looking the other way but that doesn’t mean we compromise a confidence; not when there may be more to see. As fluency learners, we’re not staked to unassailable positions, sacred cow sources, or the close-ended commitments of sunk costs and confirmation bias. Not having an airtight narrative doesn’t put us on shaky ground. Neither does losing our earlier assumptions when they don’t match the surprising evidence we gather.
Taking One for the Project
Another burden worth shedding is that successful investigations ride on the shoulders of the investigator. Admissions of fault or confessions to a deeper truth are not tests of our will or diplomacy skills. Many times these breakthroughs are measured as much by the emotional distance the witness or whistleblower opens between themselves and the wrath of the person or group they’re implicating: The further the distance, the more forceful the allegation.
These dynamics don’t play-out on their own. They require the perspective-taking of the investigator to determine the psychological distance between case informants and their respective risk profiles. Has enough time expired to re-approach a long-buried secret? Have the sparring fighters returned to their ringside corners? Enough airing of past differences to have ironed them out?
There are countless back stories that relative newcomers stumble into; unsettled scores cloaked behind the territorial claims of entrenched adversaries. A learner’s mind is an inquiring one outside the safety of established social circles and affirming peer groups. Newcomer over-confidence in one’s abilities to hear and speak like a native? That’s a blindspot unique to investigators.
An ego can be a heavy thing to carry around. Fortunately we only have to carry one of those at a time (being a parent notwithstanding!) However, you get the unfiltered glimpse of the onlooker when you lower the barricades around the locked-down neighborhoods where your pride is patrolling. The spectator figures who form the optics of how that hot, inflamed blindspot looks to others in the cold light of day.
There’s humility for starters. Is a co-worker fibbing when they over-apologize for coming late to a meeting? Perhaps I too can recollect not sharing a key reason why I was the one late to the last call? Is that target on my back etched in my own handiwork? Did I unwittingly tamper with the holy grail of someone else’s lost horizon? Am I culpable, guilty as charged? Does my own gullible nature testify to my innocence? Can both conclusions be drawn from the conflicting parties impacted by my research?
More Scratches Below the Surface
Besides our clumsy, fragile egos, another obstacle worth kicking out from under us is this notion of control. We leave the stage managing to the attorneys and production crews. But for investigators the action falls into line with two paths to discovery: guided and unguided questions. Guided questions have hard stops, pre-determined assumptions, and a bias towards binary yes/no answers. Unguided questions give the respondent more interpretive leeway. Given enough discretion, they can even reframe the question.
Put another way, guided questions are the ones we want to answer. Unguided are those our targets want to address. Confusing the two and you’re splintering a blindspot through all manner of observing lenses: spyglasses, binoculars, microscopes, drone cams … to name a few. In fact, our guided questions are unmasked invitations to theories and speculations that our targets know to be tenuous, contestable, even flat-out wrong, and insulting.
Why would the interrogated dignify a misguided question premised on the interrogator’s foregone conclusion? Another reason to tread lightly through the signals we investigators strike. The imaginations we fire. The burden of those loaded questions we carry. Is the evidence conclusive? Or do the loose-ends stray from our theories of the case?
“The whole truth” is the sworn testimony we commit to upholding in our legal oath as trial witnesses. The more versions to consider, the more pronounced the role of blindspots as the obstruction to this clarified, verifiable and binding view of conflict resolution. We investigators need to address our own culpability as direct participants in the legal processing of justice before we can permeate the blindspots that cloud the periphery of all containable truths.